120 comments found

When I upload the pictures is all well and good, but when I put on the Site and I’ll la see the images of the products are all blurry, I do not know what the size or shape of images. What do I have to do to the images have a good resolution?

I can’t resolve this problem what do I do?

http://prntscr.com/5duy9j

Hi guys! sorry for the stupid question…but how can I add the text buttons under the slider and the facebook widget in the footer?(I suppose that there’s a plugin for the second one..) Thanks in advance

Default-user

Thanks guys!! I have the last question for the home page: how can I add the slider with the latest blog news? To be clear, it is the one called “webmarket blog” in your demo home page, that is positioned above the brands slider. Thanks again!

Default-user

OK solved!

ProteusThemes

Perfect! :)

Jok_BC Purchased

Hi, as others I have the blurry images problem (http://accountsheaven.com/), I used the dimensions suggested in the documentation file but the images are still blurry.

Also, the option panel is very light (http://puu.sh/dqxJ8/69838dc3ce.png) and there aren’t many options on “Costumize” too. For example, how can I change the menu color? What about the header?

ProteusThemes

Hi,

For blurry images, probably you have to regenerate them: http://support.proteusthemes.com/hc/en-us/articles/200642372-Blurry-images-in-the-WordPress-theme

For customization: everything regarding appearance can be changed in the appearance > customize.

Default-user
Jok_BC Purchased

Hi, I fixed the images thank you. Anyway, I didn’t find nothing about the header nor the main menu color in appearance > customize.

ProteusThemes

Hi,

Just the theme color is customizable (blue by default). For other changes I recommend creating a child theme or changing the appearance via custom CSS.

We also offer customization of our themes if you are interested in: http://www.proteusthemes.com/pricelist.html

Hello – will this theme work with an Amazon plugin to populate products?

ProteusThemes

Hi,

I don’t know actually. We never tried. But it should if this is properly written WP plugin.

Hello, On the Shop Page, Is it possible to hide Add to Cart button for items not on stock?

Thanks

ProteusThemes

Hi,

I think you can disable that in the settings of the WooCommerce.

Hi, can you explain to me how to added the social media icons at the top right of the header?

Thanks

ProteusThemes

Hi,

In appearance > customizer > social icons.

trupsch Purchased

Hey, thank you for the great theme! I’m wondering how to globaly set the set the sidebar to appear on the right. I cant find a way to do this neither in the theme options nor in the customize section.

For example on archive pages no sidebar appears unless i put $sidebar = ‘right’; in the code. But that cant be the way to do this ;) On single posts if I leave the sidebar on default it won’t appear neither.

I guess i should let you know that I decided not use the sidebar plugin, which has a really bad usability. I did create a child theme as well.

Thanks!

ProteusThemes

Hi,

The default sidebar position is set on the page you selected for the Blog page in settings > reading. By default in our demo content that is page called Blog. Set the sidebar for that page and it will became default for all other pages.

Default-user
trupsch Purchased

Thanks for the fast help! That works. You should put that as option in the theme options or at least mention it in the documentation.

ProteusThemes

Hi,

Ok, we will if anyone else finds this confusing.

Hi there,

We’re interested in buying this theme.

I have a couple of questions:

Is there a way to add VAT to the price at checkout? Does it create an invoice on each transaction after checkout and purchase?

Thanks in advance.

ProteusSupport

Hi,

if you want to have automated invoices after the purchase, you will find tons of plugins available for this feature. Some of them are for free, some are not. You can try to look for theme here, at Code Canyon: http://goo.gl/lDSfbR

You have few basic settings for VAT in WooCommerce as well: including/excluding VAT at the checkout is one of them.

I hope this will help you.

Default-user

That’s great, thank you for the help.

ProteusSupport

No problem :)

Hi. I have tried with different image sizes and they still look blurry. If anyone has solved this can you please help me. The instructions in http://support.proteusthemes.com/hc/en-us/articles/200642372-Blurry-images-in-the-WordPress-theme have not fix the issue. Thank you

ProteusSupport

Hi!

Please open a new thread or ticket on http://support.proteusthemes.com/

Hi Guys!! is the theme compatible with the latest woocommerce version? Thanks!

ProteusThemes

Hi,

Not yet, we will make an update today or tomorrow.

Theme looks awesome! I do have a couple of pre-sale questions though-

1) I use SiteOrigin Page Builder- would this work with this theme? 2) Is there a way to remove the search box next to the menu bar? 3) Are the product names on one line? (some of the names of our products are long and we noticed on certain themes they can overlap with images etc rather than being separated over a couple of lines) 4) Have you tested any caching plugins for compatibility of the theme? At the moment my theme renders quite badly and we lose images etc when trying to cache- part of the reason I wish to upgrade! 5) Is this compatible with Product Tab Manager plugins? (hoping it will be as this is probably more a case for woocommerce rather than individual themes)

Thanks in advance and I look forward to getting started with this theme soon!

ProteusThemes

Hi,

1) yes, it will, but I cannot guarantee you will be able to setup the exactly same frontpage layout with SO page builder.

2) Yes, with some custom CSS code if you can write a line or two – or we offer customizations of our themes as well.

3) If the names of products are long, they will wrap to the next line and will not overlap with other elements – if they do, we consider this as a bug and will fix it for free in the next version.

4) Yes, we do use heavy caching on our demo sites. We used in the past the W3 total cache plugin and now we use WP rocket.

5) It should be, but we don’t guarantee compatibility with any other plugins than the ones used in demo page and listed here in the themeforest.

If you have any other questions, let me know.

jhomil Purchased

For a mistake I bougth license without wordpress, can I upgrade my license to get word press? paying the rest 42 dollars. thanks

ProteusThemes

Hi,

I think you can, but we do not handle sales, Envato does, so you should contact them instead to their support.

Hi

Do you know if any multi vendor plugins work? As an educated guess I would say any multi vendor plugin that uses woocommerce should work, however I wondered if you have tried any?

Many thanks,

Mike

ProteusSupport

Hi,

no, we haven’t tried. There are some many plugins and we can’t try them all. I hope you understand.

Take care!

Hi, I’ve only just purchased this theme today and want to get the featured products slider working on the home page.

I’m using woocommerce and want to display featured products in this slider.

How do I go about setting the products so they show?

Many thanks.

ProteusThemes

Hi, please refer to http://support.proteusthemes.com/ for support.

Default-user

Hi, I’ve checked the support site as suggested, as well as the offline documentation that shipped with the theme, but can’t find how to make the “Webmarket: Featured Products Slider” work.

I have placed in the “Home Page Row 1” position but no products display.

I guess the question is how does the slider pick up featured products from WooCommerce?

Do I have to set a ‘featured’ category and add items to it or classify the products in some way?

You can see my efforts here – novolite.co.uk

Thanks.

ProteusSupport

Hi,

can you please open a new thread or ticket on http://support.proteusthemes.com/ so we can solve this?

Tnx!

Hello, Firstly I would like to know how I could get my site to have the search button in the top bar menu , not the main navigation but the top bar above it ….......

ProteusThemes

Hi, please refer to http://support.proteusthemes.com/ for support.

ethene Purchased

Hi Author, i am going to buy this theme, but the important thing i want to check with you is that whether this theme can be used as a “business” theme? Meaning i am just going to display my products without the “buy” option. I am not using it as an online shop.

Default-user
ethene Purchased

When i buy the theme from here, i can just install it easily in wordpress using the .zip file right? can i confirm this?

ProteusThemes

Yes, confirmed :)

Default-user
ethene Purchased

This is a great theme! May i ask what is the place to do up the “Latest News” and “Our Brand” section at the bottom of your theme demo ?

Hi How to remove add to cart button in home page and shop page.

and

How to close cart

ProteusThemes

Hi,

You can remove the woocommerce plugin if you don’t want online shop.

ethene Purchased

HI Author, Under the Homepage side bar Row 1 – 4, I added text widget into it but my page doesnt seems to be able to load the widgets? Is there something wrong?

ProteusThemes

Hi, please refer to http://support.proteusthemes.com/ for support.

jonnymose Purchased

When i click on the Cart button on the right side of the main menu, nothing happens. how do i send the customer to the cart page?

Default-user
jonnymose Purchased

nevermind. i fixed it. awsome theme by the way :)

trying to find where the “more” and “select options” are located so i can disable one of them (more) in the CSS …

Any suggestions as to where this is located or the change required , Ive tried several with no luck,,

ProteusThemes

Hi, please refer to http://support.proteusthemes.com/ for support.

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