Theme is great but I am having trouble with the editor and saving changes to the slider. I deleted a slider entry #2, and then created a new one and changed from symptom checker behavior to slide. this doesn’t seem to work it still behaves like the symptom checker. now i have a third slider that works but i cannot open it because it goes to a link i placed in the html portion of the form. i can’t tell you how frustrating this is. Is there something, i can do. where are the values stored. table in database, files. i am desperate because i can’t edit the third slide and i am afraid to even touch anything at this point. the save option seems to just work randomly, the site is large and the client important. i really need this to work. please, please help
Does the theme come with PSD files? Thx.
No the PSD files are not available, we will upload the PSD files in the next version which may come within 48 hours. Thanks for your interest in Welcare.
I just purchased and installed this theme.
The problem occurs when i activated it, shows a message like “Not available for scheduled maintenance. Double-check the site in a few minutes.”
and i cant do anything.
I just resolved that problem, but now i have another one. What the heck means….......”ErrorThe Background Image field must contain a valid URL.” Im trying to activate the slider.
Im working locally (my computer) but everytime i try to put a background image shows that message, even when i tried to changed the logo occured too.
Those 2 are solved.
Fatal error: Cannot use object of type WP_Error as array in C:\wamp\www\AMGH\wp-content\themes\welcare\theme_functions.php on line 155
That error shows when i do click on post.
We have not seen this error so far in our theme, please try installing it live and it will work fine. Or this problem will also be resolved as the earlier two problems resolved. It takes some time in setting up a new theme. Still if you face any problem, we will help you surely. Thanks
Thank you wpnukes, im working locally yet, maybe if i install it live as you said will work fine, cause i have a lot problems locally, the slider doesnt work as well. So ill do it live.
Last question, how can i customize the home as same as the demo looks like?
Sorry for the delayed answer, you can set the demo first and then it will look the Themeforest demo. Thanks
The symptoms checker was working fine for the first day or so. When you clicked on a body part you could drill down to the symptom. Now it loads a 404 page in the tab that should list body parts. I have no idea what to do. I tried deleting the theme and the plugin and reinstalling everything, but it still doesn’t want to work right. It also won’t let me save changes to the symptoms and body parts lists under the Symptoms Tab on the dashboard. PLEASE Help!!
Where is the change log for this new update, please … I need to know what files where touched as i have made many customizations to the theme. It would be nice if you could send the change log with the update …. the change log in the update package only goes up to the last update v1.6 – also what version is this update ? Is it v1.7? or something else… I’m trying to stay organized and this info would be much appreciated going forward please.
Hello- Could I please have the change log for this recent update please?
We posted Our problems several times & u did not even answered anything. Now we updated your latest one update v1.6 ,& yet facing”SYMPTOM CHECKER ” same problem.
Is there anyone to help? Or its just a fun page? THE “SYMPTOM CHECKER” HAS SOME ERROR IF WE SELECT LOWER PART OF THE BODY.CAN IT BE SOLVED? OR ITS JUST A USELESS FANCY PLUGIN?
Please wpnukes ,look at this problem and solve asap, this is main part for our website and our objective .
Visit website: www.meduscope.com
Please submit your ticket at http://support.extracoding.com and you will be contacted by one of our staff member. Thanks
HI! I purchased your beautiful theme and really appreciated it a lot! Wonderful job!
Thanks for your appreciation, please donot hesitate to contact us in case of any problem.
Couple of questions
1 – Is this theme supported any more?
2 – Does anyone know where the slider info is stored …
postsmeta, posts ??? Not the attachment image info but the slider info
Thanks In Advance firstname.lastname@example.org
We are extremely sorry for the inconvenience, we will start giving its support properly from tomorrow. Thanks a lot.
thanks for responding but still need the answer to question 2
With all due respect … just yes or no can you answer these questions ?
To many problems:
1.-I already configured the slider with two slides, their images, title, etc. But doenst show anything.
2.-Theme Options-General Settings-Footer: i inserted text but doesnt show up on the live page.
3.- I created 4 pages and added to the menu, but when i click on any of them, appears the 404 NOT FOUND error.
4.-On Apperance-Themes there is a message like….....The following themes are installed but incomplete. Themes must have a stylesheet and a template…. and below says
Description: Missing stylesheet
To say, i cant upload images from image uploader.
I already upload the theme several times and still the same problems.
Whast the Slider shortcode? and where is the page with all available shortcodes that are mentioned in Main Features- Shortcodes on the Documentation.
Ok, im getting understanding better this theme and im impressed. All my problems and doubts i have been resolving as all above.
Well, i come with a new question, i want to use a diferent image for each page, using the Subpages Banner. So how can i achive this?
Well, i have this problem right now when i try to open a post….Fatal error: Cannot use object of type WP_Error as array in /home/site/paginas/wp-content/themes/welcare/theme_functions.php on line 155
Question: can I recreate the Welcare site (theme) as it is shown in live demo?
I have tried to use the file provided, but it seems to fail to recreate the Welcare theme as advertised.
Which dummy data do I need to do this? Or is someone here that would give me support on this issue?
Please download the theme from themeforest again and you will get the Demo file, you can download one theme more than one time. Thanks a lot.
Go to Appearance- Theme Options- Install Data.
All the customazible is about on Widgets.
Hope this help you.
Firts, congrats for your theme
Hi everybody, i have this problem, in firefox it looks fine but in other navigators looks wrong. See the link:
I need help!
It is working fine here, you may be using an older version of Welcare, please check it again, still if you need any help please donot hesitate to contact us. Thanks
Hi! Problem solved some days ago, the problem was with the file name and characters
Well im here again…....
So how can I modify the widget-Footer Sidebar3?
I want to change the text “Medical Contact form”.
Go to “Appearance” => “Widgets” => locate “Footer Sidebar 3” now change according to your requirements. Thanks!
Really sorry for the late reply bro.
How do I get my site to look like the sample site? I am missing images and content??
Please add the images yourself after installing the Demo data files, we have provided the Data.xml files with the template, you will have to import it through Wp-importer plugin and it will look like the Demo. Thanks a lot.
Is this theme supports RTL languages?
We are sorry our theme does not support RTL.
Hi there, the Symptoms Checker Plugin is available as an standalone plugin? I mean, can I buy this template but use a different template and at the same time use the Symptoms Checker Plugin?
Sorry but the plugin does not work as a stand alone plugin.
Hello wordpress you can not see the demo does not work.
The Demo is working, please check it again. thanks
I have sent an email as suggested for changing colors on the theme. Thank you so much for your assistance. I look forward to working with you on making the changes! Thanks a bunch!
Our theme does not support different colors, thanks for asking us for help.
When I checked the new post page, I found that LOTS of files are missing.
Just check the following script:
This script points to missing files. I googled them, but they point to a whole bunch of other files, JS and CSS…
Can you please share the link so that we can check it. thanks
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