60 comments found

I would like to change the testimonial titel above the testimonials widget. Is this possible? i couldnt find it. Cuz it’s a dutch hotel site.

ThemeFuse

Hi,

create a theme_config/extensions/shortcodes/shortcodes directory in child theme and copy there testimonials.php file from the same directory of parent theme, then find there this code:
$out .= '<div id="quotes" class="quote">
<div class="inner">
<p>' . get_the_excerpt(). '</p>
</div>
<p>
<span class="quote-author alignright">'.
get_the_title()
. '</span>
</p>
<div class="clear" />
</div>';
and replace with:
$out .= '<div id="quotes" class="quote">
<div class="inner">
<p>
<span class="quote-author alignright">'.
get_the_title()
. '</span>
</p>
<p>' . get_the_excerpt(). '</p>
</div>
<div class="clear" />
</div>';
This will give the desired result.

Cheers,
Max.

How do I tell the newsletter signup widget where to put the e-mail addresses?

ThemeFuse

Hi,

there you can use one of the services available: Mailchimp or Campaign Monitor. Once the theme is installed, go to Welcome Inn -> Newsletter and from there you can setup it.

Cheers,
Max.

Good morning! ┬┐How I can change the language to spanish in the template?

Thank you

Default-user

Hi, How I can make a simple lightbox effect in the image?

Thanks

ThemeFuse

Hi,

you can translate the theme using CodeStyling Localization wordpress plugin. Using it you can easily translate the theme. What about the image lightbox, you can use a code like this one:
<a href="IMAGE LINK HERE" rel="prettyphoto"><img src="IMAGE LINK HERE" /></a>
Let us know if you need more assistance.

Cheers,
Max.

SEBERT Purchased

I get an Internal Server Error as soon as I ry to activate the child theme. I cannot get it to work. Is the a problem when using a IIS server? All my other wordpress themes are working ok but not this one. Please help. Thank you

ThemeFuse

Hi,

please submit a ticket from our website or send an email to support[at]themefuse.com as we will need some confidential data from you and we will help. Sorry for created inconveniences.

Cheers,
Max.

Hi, Im interested in your theme and wonder if it is possible to set a minimum stay and seasonal prices. My client has several ski lodge cabins that are only available whole weeks or half weeks and are priced dofeerently each week.

ThemeFuse

Hi,

by default the theme doesn’t have this option. You can test the theme on testlabs to see how it works and what is the functionality the theme have.

Cheers,
Max.

Hi Max! How can I add an Instagram icon after the “Follow us on:” section in the footer. Thank you!

ThemeFuse

Hi,

you need to copy instagram icon in images folder in child theme, the size need to be 17X17px. Then add this code in style.css file of child theme:
.link_in {
background: url(images/IMAGE NAME HERE) 0 0 no-repeat;
}
then to FuseFramework -> Footer and add there a code like this where socials are displayed:
<a href="LINK HERE" class="link_social link_in">Instagram</a>
Cheers,
Max.

Hello,

can you tell me, how can I create a “room-page”?

Thank you!!

ThemeFuse

Hi,

you mean a page that will display all rooms?

Cheers, Max.

Default-user

Yes!

ThemeFuse

Hi,

go to Rooms -> Categories and from there create a new category, for example Rooms, then when create/edit a room post, from Categories tab choose the Rooms category, then go to Appearance -> Menus and add that category to your menu. This need to do the trick.

Cheers,
Max.

A t the first installation I do not import the Import Demo Version. Now is not possible to do. How can I import whitout reinstall the theme? Thank you and best regards

ThemeFuse

Hi,

go to FuseFramework and click on Reset Options button, then you’ll have the Import menu item in the left menu. Let us know if you need more assistance.

Cheers,
Max.

Default-user

Thank You very much!

ThemeFuse

You welcome

Is this theme compatible with WP 4.1? It looks as though the last update may have been before it came out.

Thanks in aadvance

ThemeFuse

Hi,

yes, latest version of the theme is compatible with latest wordpress.

Cheers,
Max.

Default-user

Thank you. Apparently I can’t read numbers.haha

ThemeFuse

You welcome

I have a customer that had their site built with this theme. For some reason the last developer didn’t explain to them about updating, now there site is broke. So I just purchased your theme to allow them the updates. I went into file manager and changed the welcomeinn-parent to welcomeinn-parent-old. Then uploaded and extracted (through GoDaddy file manager) the new welcomeinn-parent. The site was fixed but none of the layouts/menus etc. were intact. Is there a better way to update the theme without losing all of the settings? It’s a pretty big jump in updates, from 1.xx version to your latest.

Thank you

Default-user

My guess is that the theme options are not being carried over.

ThemeFuse

Hi,

there isn’t another way to update, once you update from version 1.. to version 2.. there is some work to be done again as we moved the theme to a new framework and made some improvements there. You need to create sliders again, add header content and as well footer/header info, widgets and change some shortcodes in content if you used them. Let us know if you need any assistance on this matter.

Cheers,
Max.

Hey, hope to get your help. Our graphic designer purchased this theme a few years ago. unfortunately we have no more contact with him but we have to change the footer and the header of our theme urgently.

could you please tell where i can find the two files? here you can see our site www.elbdeck.de

looking forward for your reply

Default-user

I`ve read that many a time, but what ist FuseFramework and where can i found that? i don`t see it in the wp-admin menu of our word press theme.

Default-user

i`ve found it :)

ThemeFuse

Great, if you have any other questions please submit tickets from our website.

Hello, I really can’t understand how to set mini gallery in a page. Can you explain please? Thank you

ThemeFuse

Hi,

please watch this video to find out how to use it. Let me know if you need more assistance.

Cheers,
Max.

Default-user

Ok, I had permalink with name, for the SEO. Thank You!

ThemeFuse

So everything is fine now or you still need assistance?

ecobite Purchased

I need help to change the font of my website . How can i do that ?

ThemeFuse

Hi,

you want to change all fonts? Please provide more details about the font you’d like to apply and the elements you want to change and I’ll try to help.

Cheers,
Max.

Hi,

I filled out a support ticket also – I upgraded to the most recent theme version, and now features are not working. I’ve turned off all plugins to makes sure there were no conflicts. Can you please help?

ThemeFuse

Hi,

you’ll get an answer and solution on our help desk. Please don’t duplicate questions. Thanks.

Cheers,
Max.

mdjocko Purchased

How can I remove a sidebar from a specific page? I have applied a sidebar to all but I need one specific page to be FULL PAGE.

Default-user
mdjocko Purchased

I just updated to the latest wordpress version and now it works fine. Thanks

Default-user
mdjocko Purchased

Do you a video on how to create the Rooms page like the one in the demo? It is not in the documentation. Thanks

ThemeFuse

Hi,

go to Rooms -> Categories and from there create a new category, then when create/edit a room just select that category from Categories tab and then go to Appearance -> Menus and add the category to your menu. This will work as supposed.

Cheers,
Max.

mdjocko Purchased

How do you actually create the gallery for each ROOM? Under the main room image, it says “view photo gallery” but how do you create it because I only see the spot for one image. Thanks

Default-user
mdjocko Purchased

I have followed the video and even after adding multiple images to the post, and when I click on view gallery, only one image shows.

Default-user
mdjocko Purchased

Can you please help. I followed the directions in the video exactly but the images still can’t be seen when clicking on view photo gallery under each room. Is there a setting somewhere that causes this?

ThemeFuse

Hi,

need to work fine for sure. I’m pretty sure you did something wrong. Please submit a ticket from our website on this matter and we will help. We will need some confidential data from you to check this.

Cheers,
Max.

Hi, I need to use my own booking company and they provided me with an SOAP or HTTP post/code. They lost me on this part, will I be able to implement this into your website template?

ThemeFuse

Hi,

the only way will be to make changes in template code. Unfortunately this means custom code so we can’t help on this matter.

Cheers,
Max.

hi, I’ve purchased welcom inn theme and I’m asking to you how to manage images within room page. I’ve uploaded an image from media library and WP give me the image size option choice between: - original size 1291×864 - big 1024×685 - medium 300×201 - thumbnail 150×150 As I’d like to add my image into the room page, and this page max width is 670px I’ve no idea how to get this size. Is there a way, shortcode or a plugin than can auto resize images to fit them into pages for their full witdh? Many thanks in advance. cris

ThemeFuse

Hi,

you add the image in room page content or as thumbnail and single image?

Cheers,
Max.

hi, how can I add a lightbox effect to miny gallery created in a page? I have image thumbnails gallery and by clicking one one of the image it should open a lightbox slideshow. I saw that there is the pretty photo shortcode but I don’t know how to apply it on images instead of text. Thanks in advance cri

ThemeFuse

Hi,

what is the code you’re using? Let us know and we’ll help with the right code.

Cheers,
Max.

Default-user

Ok, I’ve solved by using a WP lightbox plugin. Thamk you.

ThemeFuse

You are welcome

ecobite Purchased

Hi,

I have a problem in my website , the reservation page doesn’t work . i fill the forms, click on send and the page is still the same …

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