149 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Jeofrey this didnt work. I already posted a comment some time ago saying this didnt work. When i do this the sortable navigation disappears and the images display in a blog fashion way(aligned vertically with date, etc) they’re not sortable anymore. Ive tried a million things and nothing seems to work.

joefrey

Hello,

Can you please give the link of your site?

Thanks,
Joefrey

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
danpace Purchased

I downloaded the theme and have it working. one problem I’m having is switching the base link color scheme from Green to Red. Can someone point me in the right direction?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
danpace Purchased

Also, when I upload the .xml files I only get the sample media. None of the sample pages or content come in. Can I get some more information on how to accomplish this?

joefrey

Hello,

Please give me the site info and I will be the one to setup.

Cheers,
Joefrey

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Sure, here it goes http://www.ingeniousdesignsense.com/ Thanks mate

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi Jeofrey, did you have a chance to see what the issue is? Cheers

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
wibotheme Purchased

Hi joefrey, Overall very happy with this theme. i’m having some problems controlling the main slider – When I Uncheck slider options, (eg. Check the box to show pagination) it doesn’t seem to save; the pagination is still showing. Same goes for play/pause buttons, hover etc. Is there something I can do to ensure these option save correctly? Thanks, Will.

joefrey

Hello wibotheme,

Thanks for the purchased! I will make an update on this regarding with this issue ASAP .

Cheers,
Joefrey

Default-user
wibotheme Purchased

Hi Joefrey,

That would be great – there are a few other checkboxes within the settings that are not saving correctly as well (eg. the ‘don’t show gmap’ option).

Thanks, Will.

joefrey

Hello,

Thanks for the heads up! I’ll definitely added this to my to do list for the next version. :)

By the way, I have created newly support forum. If possible we can discuss issues/questions there. Here’ s the link http://is.gd/TbOGUq

Cheers, Joefrey

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

No wonder the sales aren’t great, support is just poor. You develop interesting stuff mate, but you have to understand that good support is fundamental for you to create credibility and improve your sales. I wont bother you any more, will try to fix the issues i’m facing myself but will never buy anything from you again and certainly don’t recommend your products to anyone. Take care

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

How do you remove mobile redirects from the Whitespace template? I’d like to iphone and ipad versions to display the same as the desktop version. I’ve sent you 3 emails about this already without response. hopefully I’ll get a response here.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I wish I would of read about the support issue before I purchased and start customizing this theme…

Biggest deal right now is that I cannot get a video to load into the slider. Anyone know how to do that yet?

joefrey

Hello,

If you can I will do it that for you for free. Please email me superbthemes@gmail.com

Thanks, Joefrey

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Did you get my message?

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
snoo2002 Purchased

i cant put youtube videos on homepages slider!\

help

i tried everything possible

joefrey

Hello,

I tried to embed a youtube video and it works fine for me. If you embed video from youtube use a code like this

<iframe width="978" height="550" src="http://www.youtube.com/embed/9WdjCTG0r5U" frameborder="0" allowfullscreen></iframe>

Thanks,
Joefrey

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 1-2 years
moregood Purchased

Hi Jeofrey, I’m having some trouble with overwriting the css styles. Could you please get back to me I posted into your forum. Thanks!

joefrey

Hello,

I already replied in your post from superbthemes help forum.

Thanks, Joefrey

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Love this theme. But I’m trying to use the Portfolio template (4 column) and instead of showing the category names at the top of the page, it’s showing the category slugs. How can I fix this?

http://foreverdogproductions.com/photo-gallery/

Thanks, Brett

joefrey

Hello brettjboham,

First of all thanks for the purchased! You can edit the code by opening the portfolio-four.php file and on code line number 38 below. Add this code.

$label = str_replace('-', ' ', $termname);
echo '<li>/<a href="#filter" data-option-value=".'.$termname.'">'.ucwords($label).'</a></li>';

Please let me know if this solve the issue.

Cheers,
Joefrey

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
brunotore Purchased

Hi Joeffry,

Apologies for the lengthy post, I feel like I’m missing something incredibly (frustratingly) obvious as I’ve used portfolios, portfolio items and featured images in other themes and I’m looking for something extremely simple.

I want to have 2 pages:

Page 1=Images – with 20 images in grid format on the page and when you click on one image, it opens up in iPrettyPhoto with the ability to click on the next arrow on the right to go to the next photo. I do not want each image to go to it’s own separate page. What am I Missing??

I could compare this to Project Number 7 page on your site, however I don’t want to have to go to the portfolio grid to click on the 2nd image to get to the project number 7 section – I simply want Project Number 7 to be a page. I also want the images to be viewed in a grid – not one on top of the other. I do not want to link to individual images outside of ipretty photo, therefore I want the section to the right of iprettyphoto here in Project Number 7 to disappear (where you can click on the thumb to open it in another page). I also want to see the caption info below the image in the iprettyphoto to the right of the 1/x section. This should be very simple, therefore I’m left wondering what I’m missing or if this is simply the wrong theme for what I am trying to do. I thought that if I added either a gallery of images or the images individually that clicking on one in the grid would open it (and the others) in iprettyphoto with the caption listed here as well. Is this possible?

This is what I’ve tried thus far: adding the images as a gallery – but the images link to another page of the same image. I have tried adding the images as a portfolio item, but the featured image just leads to a new page. So I tried adding the images as a gallery within a portfolio item, but I need to list the portfolio items first and you can’t see the caption within iprettphoto. Also there is a weird scrunch of thumbnails to the right. I’ve tried setting it as a slider but that doesn’t work either as the thumbnails below the slider link to the image source (I don’t want them to link to anything) and the caption info is not in the slider, but rather below the thumbnails under the slider.

Page 2=Film clips – I basically want the same setup as outlined above where you click on the thumb of a video and it opens up in iPrettyPhoto. Here you can play the video or click next to see the next video in the picture holder. I also want the video when open to have the option to link to the youtube page.

Please advise. Apologies for the lengthy post, I’ve been working for hours trying to figure this out!

Thank you.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
brunotore Purchased

It has been 4 days since I posted on this site as well as the WhiteSpace forum. I need to move forward with this site, please advise.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Pre-purchase question: Are thumbs/featured images automatically resized to format attractively, or will I need to manually resize all my existing images? Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
suddenly Home Slider doesnt work? Can you help? http://www.gode-sign.de
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
smilyanp Purchased

godesign_g how did you manage to make your slider to work on the home page? Whatever i do it doesn’t seem to work. Please advise. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
smilyanp Purchased

Hi joefrey, can you please explain somewhere how i can use the slider on the homepage and to show the featured boxes on the home page as well.

I need to do this soon, if not i’ll have to request a refund, because the theme is not really useful for me.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is there a way to upload/ organize files for the portfolio? Currently I have to upload directly to post, and there is no way to organize the portfolio images.

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