515 comments found

Hi there,

I´m very happy with your theme! good work.

But I have some trouble with the visual composer… Can you tell me which Version comes with the theme? Is it only a test license? My wordpress shows me this: Hola! Please activate your copy of Visual Composer to receive automatic updates. At the moment everything runs pretty, exept that I can´t switch the position of the blocks… I can´t change the order of them…

Any idea what is wrong or do I have to buy a full license?

Cheers!

SoloPine

Hi there!

Thank you :) The theme includes the full version of Visual Composer. However themes who buy an extended license of Visual Composer to include in their theme can’t provide each customer with a purchase code which is needed to “activate’ the plugin for automatic updates. Instead we try to keep the most recent version updated with our theme.

Could you submit a ticket to http://solopine.ticksy.com and include your site url and wp-admin info so we can take a better look at the issue you’re experiencing? :)

acomso Purchased

Hello, I would like to have my facebook like box (in the widget footer section) to be displayed in light color theme and not the dark one (which sounds to be the default one). My footer has a black background and we can’t read the facebook posts because it is dark as well…

Thanks in advance!

SoloPine

Hi there,

To change the color scheme you’ll need to go to includes/class-widget-willow-facebook-like-box.php and on line 40 you should see the code which displays the like box. In the code you’ll see the following:

colorscheme=light

change this to:

colorscheme=dark

Cheers

Hi,

I’m so in love with this theme! But I really want the JSON code you guys used in the preview. I hope i can get is or is this something you wanna keep to yourself?

SoloPine

Hi there,

Do you mean the json code for the google map style? :-)

You can find that here: https://snazzymaps.com/

Cheers

Default-user

Awesome! Thanks!

Hi, are there any plans to add woocommerce and bbPress support?

SoloPine

Unfortunately at the moment we don’t have any current plans on adding support for those plugins

286B Purchased

Hello. I’d like to use this theme for two different clients’ sites – do I need to purchase two standard licenses to do this? thanks

SoloPine

Hi there,

Yes, if you’d like to use the theme on two different domains, you’d need to purchase 2 standard licenses. Thanks for checking! :-)

Cheers!

mrfoo Purchased

Hi Solopine!

Regarding the “Block Team Member” option, I’d like to update the ”Find me on” with the “name of the staff member” and change the “social media icons”, to there “job title”. I’ve got a group of 8 team members i need to update. Also how would I update the overlay colour. Cheers Foo

SoloPine

I tried pasting the code in here, but themeforest comments doesn’t work well with code. So I pasted the instructions in here: http://pastebin.com/DGkZLnQC

Default-user
mrfoo Purchased

Great that worked a treat, two more things. 1. I’d like to get rid of it repeating the name and position under the image, just want it to show while hovering over image. 2. How do i change the font size / and bold for name and position. Thanks

SoloPine

Below the code you just edited you should see the following code which you can delete:

<h4 class="team-member-name"><?php echo $name; ?></h4> <small class="team-member-position"><?php echo $position; ?></small>

2) To change the name and position with CSS you can use the following:

.team-member-links label { font-size:...; }

.team-member-links ul li { font-size:...; font-weight:strong; }

Hello,

I bought Willow theme, download the wordpress file only, transfer it into zip and download it on Wordpress.

The download was a success, but when I try to preview the theme, the page is completely white… except the menu on the left. And it is impossible to make any changes.

Do you know what I did wrong? Thank you.

SoloPine

Hi there,

It sounds like you may have incorrectly installed the theme. When you download the theme from ThemeForest, it comes in a zipped folder. You’ll want to unzip this folder. Within, you’ll see another zipped folder called “willow.zip”. THIS is the file you’ll want to install onto your WP :-) You’ll want to activate another theme (such as Twentyfifteen), delete your current Willow installation, and then re-upload it using the “willow.zip” I noted above.

Cheers!

Default-user

Thanks for your quick answer.

However, I think I already followed all these steps. The only difference is when I download Themeforest on my computer it is directly a document where inside there is the willow.zip

I also tried to download: “installable wordpress file only”, that I zipped… but the result was the same = a white page when I do a review of the theme.

I don’t know if it is relevant but for my actual website I am using Mystile theme.

I read about the “white screen of the Death”. And I was wondering maybe it is a version of that bug. Because, I didn’t activate the theme Willow with my actual website, for now I am only trying to see a preview. This is why this bug didn’t impact in my entire website. The preview is the only part affected by the “white screen of death”. Is it possible?

Thank you

SoloPine

Hi there,

You shouldn’t have to zip any folders yourself in order to install the theme. You’ll just need to unzip the first zipped theme package that you download from ThemeForest (they need to zip the theme’s package for delivery).

If you’re still experiencing issues and would like a hand, feel free to head over to our support site at https://solopine.ticksy.com and open up a support ticket :-)

Cheers!

atterboy Purchased

Good day,

Thanks for the great looking theme. Could you please tell me how to swap the “Previous” and “Next” buttons in the portfolio around? It seems wrong that “Next” is on the left and “Previous” on the right

Thank you

SoloPine

Hi there,

You’ll need to go to header-portfolio-ajax.php and on line 74 you change the class name to “pull-right”, and on line 80 you change class name to “pull-left”

Cheers

Default-user
atterboy Purchased

Thank you,

how would I then change the arrows so that “Next”, now on the right, has an arrow on the right of it pointing to the right and vise-versa for “Previous”

SoloPine

Themeforest comments are really bad at showcasing code. So I pasted my answer in here: http://pastebin.com/fGnUAwdL

Cheers

Hi there!

I’ve tried my best to scan most of the comments here to check if my question might have already been answered, but I found no similar query so..

I just want to ask if it’s possible to add my own section ID (for the parallax feature)..I’ve added new pages but every time I click on it, it opens separately. I wanted to achieve the same effect (parallax) like when I click on about, services, the-team, etc.. the page would just move up and not on a separate page..

Sorry if I can’t explain it properly but your assistance would really be of great help. Thanks in advance! :)

SoloPine

Hi there,

I’d recommend checking out this video and skip forward to 15:22, here you’ll see how we set up the one page menu https://www.youtube.com/watch?v=018HKWY0QQ0

Cheers

Hi there.

I was prompted to update the Visual Composer and did so a couple weeks ago. Ever since I did this, I have been getting errors from Webmaster Tools saying “Content not sized to viewport” and “Touch elements too close.” These errors started the day after I made the update. I have not made any other changes.

Can you help at all with this? The website is: www.designegg.org

Thanks in advances, JMW

SoloPine

Hi JMW,

If you could head over to our support site at https://solopine.ticksy.com and open up a ticket, we’d be happy to assist :-)

Cheers!

MStonies Purchased

Hi there,

I have a problem with the retina logos.

I have uploaded two different version of the logo (header-logo.png & header-logo@2x.png) but for example the header does not show the retina version on my iPhone 6. (iOS 8.1.3).

Looking forward to your answer.

Thanks, Mario

Default-user
MStonies Purchased

Please see also my ticket #393916 in your ticket system. ;-)

SoloPine

Replied to your ticket! :-)

Hi! I am using willow theme and I have a doubt… I liked to put media grid with fullwidth, that is, to occupy the entire width of the screen .. is possible? I hope you can help me

SoloPine

Hi Raul,

Unfortunately we don’t have such feature at the moment. But we will note your suggestion down!

Hallo, ist es möglich ein interaktives Panorama 360° in das Projekt raufzuladen? greetings

Hello, is it possible an interactive panorama to upload 360 ° in the project kategorie? greetings

SoloPine

Hi there,

Not sure what type of file that would be, do you have an embed code or something?

Cheers

thx for answer,... here is the link instruction for the Pulgin “Panopress” and embed code also. I tried, but something not works, perhaps the embed code… http://www.panopress.org/instructions/ or another Plugin called “Panorama Embed” https://s.w.org/plugins/panorama-embed/screenshot-1.gif?r=1118603

thx, greetz

SoloPine

Where are you pasting the embed code into? :)

Hi,

How can we reduce the footer?

Thanks!

SoloPine

Hi there,

Reduce in what sense? Get rid of some of the footer sections? or reduce the spacing between each footer section?

Cheers

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