531 comments found


Hi there!

Ensuring you’re happy with your Solo Pine theme is of the utmost importance to us. Should you have any pre-purchase questions, please don’t hesitate to post a message in this item comment area.

If you have purchased a Solo Pine theme and have a question, please visit our Solo Pine Support Site.

...........................................................................................................

Be sure to check out our FAQ DATABASE for tutorials, tricks, & common fixes.The answer may be closer than you think!

Still have a question? SUBMIT A SUPPORT TICKET.
We’d be happy to assist! :-)

Cheers!
The Solo Pine Team

Hello, video at the start does not exist in the version for mobile? Needed it to be the video, but with a player button to start the video of the home page on mobile. I await contact.

SoloPine

Hi there,

Unfortunately we don’t have such option, however we got a fall back BG image for mobiles.

Cheers

awsjulio Purchased

Any plans to update to Visual Composer 4.4(latest) or if its compatible? Its an important update since the new version now shares information with YOAST.

SoloPine

It’s currently at 4.4.1 in Willow, so in case you’re on an older version you can go ahead and re-download the theme. Once you’ve uploaded the theme you can go ahead and deactivate > delete visual composer. After that you will get a notice telling you to install visual composer, doing that will get you version 4.4.1. We will also be sure to include version 4.4.3 in the next willow update

Hi, I was wondering if there is any way I can add a social media icon to the top that isn’t listed? I want to add a bloglovin icon to my social media icons on the top banner. If I can’t add this, is there a way to change the wordpress icon to look like a heart instead of the wordpress logo?

SoloPine

Hi there,

Please submit a ticket to http://solopine.ticksy.com and our support staff can point you in the right direction.

Thanks!

1986v Purchased

I need google fonts to use https not http, where do I change this?

SoloPine

Hi there,

If you go to vafpress-framework/classes/site/googlewebfont.php and look on line 101 you should be able to add the https://

Cheers

The video isn’t playing on the Hero Slider for me on chrome. Is this a known issue?

SoloPine

Hi there,

That certainly sounds strange—if you could head over to our support site at https://solopine.ticksy.com , open up a support ticket, and include your site’s URL, we’d be happy to take a look.

Cheers!

saibro2 Purchased

Where do we adjust the anchor tags for the menu?

SoloPine

Hi there, that would be in Appearance > Menus. You can check out how to set up the menu in this video: https://www.youtube.com/watch?v=018HKWY0QQ0 you can skip forward to 15:22 :)

JLSELWYN Purchased

Hi there,

Pre-purchase question: I love a lot about this theme, but am wondering if the portfolio section could be modified:

I’d like to have more imagery and less text for each portfolio thumbnail – would I be able to shrink down the white box that contains the titles / descriptions? Could I arrange the portfolio items to be squeezed closer together? I’m looking for a tighter, more unified grid style of portfolio if possible.

Also assuming it’d be easy to create a ‘clients’ section with logos – do you have any examples of how anyone’s done that sort of thing?

Thank you!

SoloPine

Hi there,

1) That should definitely be possible with some tweaking to the CSS

2) You could make a row with columns and insert an image block into each column with the logo of the clients. Unfortunately I don’t have any links. But I will look out for such an example

Cheers

rsocker5 Purchased

Hi, First let me say the theme is great. I have run into a couple issues though.

1.) When using the “Grid Element” tool I have created an element and added the “post link” option to parts of the element. When the elements load they are not active links. When I inspect the elements in the browser (Safari) the links seem to be attaching to the item, however they are not clickable. What I am referencing can be found here shellyflash.com (under “In the Kitchen”)

2.) The other thing I wanted to know is, by purchasing the theme do we also receive a purchase code for the vapress editor? I noticed there is an update available but it needs a purchase code.

Thanks in advance for your help.

Default-user
rsocker5 Purchased

Update to my last comment: Sorry I figured out the issue with the Grid Element not linking to the post… I had the wrong element type selected, I need to select “single block” instead of “no animation”. Please disregard part one of my comment

SoloPine

Hi there,

Glad you got the first question sorted.

Regarding the second question we have a little article on the subject here https://solopine.ticksy.com/article/2527/—currently we’re on 4.1.1, however we’ll soon be updating to the latest version

Hi! Love your theme!! Is it possible to add a link on the google maps icon? I add a custom icon to the map but I want to put a link to goggle maps.

Thanks in advance.

SoloPine

Hi there,

Thank you! Please submit a ticket to http://solopine.ticksy.com and include your site url so we can take a better look at it

Cheers






Hi there!

Ensuring you’re happy with your Solo Pine theme is of the utmost importance to us. Should you have any pre-purchase questions, please don’t hesitate to post a message in this item comment area.

If you have purchased a Solo Pine theme and have a question, please visit our Solo Pine Support Site.

...........................................................................................................

Be sure to check out our FAQ DATABASE for tutorials, tricks, & common fixes.The answer may be closer than you think!

Still have a question? SUBMIT A SUPPORT TICKET.
We’d be happy to assist! :-)

Cheers!
The Solo Pine Team

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