This author is away and may not respond to support questions until they return in 5 days.

160 comments found

besturk Purchased

I’ve had some issues with the theme and the seller showed an awesome and prompt interest in solving them all. 5 times 5 stars! Thanks a lot. :bigsmile:

DiamondTheme

You are welcome :)

This question was asked before but i need to be able to choose an adequate anchor for each sections added instead of the regular ”#portfoliowidget-2” for example.

Also, i’m having another issue. I added a in-between widget section (custom text widget) without title so it doesn’t create a menu link. But it messed up my menu links.

For example, my section is between second and third menu link. When i click on third menu link, it goes down to my in-between section. When i click on the forth menu link, the page scroll down to the third section instead of the forth.

Thanks in advance!

Default-user

Never mind for the second request, i’ve found a fix. The issue was only with the custom text widget. I used another widget type and the links in my menu are now okay. Still need assistance to figure out the anchors. Thanks!

DiamondTheme

Hi

Please mail us your website URL and WP login details to diamondtheme@gmail.com.

Thank you.

Hi Diamond, the sara-sabe.es website is now online but I detected a problem with ios (iphone and ipad). When you hover with the mouse over photos of the portfolio, not the descriptive text appears. I have seen that in your live preview of ThemeForest all displayed correctly. What problem can have the web? Thanks in advance

DiamondTheme

Hi

Please mail us at diamondtheme@gmail.com with the requirement.

Thank you.

How can I change “Buy now” button text?

Default-user

I found. Themes/windcake/functions/widgets.php line 747 :)

DiamondTheme

Hi

If you have any more issues, do mail us at diamondtheme@gmail.com

Thank you.

How can I delete the Parenthesis? Thanks in advance… Gianni

DiamondTheme

Hi

You can find the paranthesis in functions/widget_areas.php on line 24 and 25.

Thank you.

Nice template, well if i don’t want one page, can i modify?

DiamondTheme

Hi wavrik

You can modify the template. We can help you.

Thank you.

Hi, I want to know if this theme supports RTL.

Thanks,

DiamondTheme

Hi

It wouldn’t cost you to make it RTL ompatible as we had already planned to include this feature in our theme. Once you purchase the theme, send us as an email. We will help you make it RTL compatible.

Thank you.

Default-user

Thanks alot for your reply. I will inform you when I’m at that stage. With warmest regards,

DiamondTheme

You are welcome:)

Pre purchase question, can I use Visual Composer on this theme? Will woocommerce run in this theme?

DiamondTheme

Hi

We haven’t tested this with Visual Composer. But it will work for all page templates except Home Page template.

Woocommerce will not run out of the box but will need to do some styling changes. We can help you with those style changes.

Thank you.

I would like to buy the template but I have a few questions. Your template is one page template. it is possible to create static home page and few pages availble from main menu? It is possible to integrate your theme with jetpack and disqus plugin?

DiamondTheme

Hi

You would be able to create static homepage as well as other pages available from the menu. It will also work with jetpack and disqus plugin.

Thank you

drkrule Purchased

Will you be updating the theme? It has been a year since the last update.

DiamondTheme

Yes we will be working on the next update very soon.

Hi,

Great theme, we’ve recently purchased this for a clients design. Looking for assistance in styling changes so that the theme supports WooCommerce.

Also can’t seem to get Visual Composer working on the theme, any assistance there would be great.

Cheers!

DiamondTheme

Hi

Please mail us your website URL and WP login details at diamondtheme@gmail.com.

Thank you.

Hello.

I bought your theme, and i have some troubles with the slider overlapping half of the logo (http://s555992546.onlinehome.fr/)

Could you help with this ?

Regards,

Jo

DiamondTheme

Hi

Try adding the below css in style.css .navbar{ height:100%; }

Thank you.

Default-user

Thanks for the ultra fast replie, turns out i was dumb :)

Hello,

I’ve purchased your theme and I’d like to put a simple Gallery on a Page on the site but I cant do this for some reason. Is there any way I can do this ? I dont want to put it on the “Blog page” and create Post of Format: Gallery.

thanks,

DiamondTheme

Hi

You can use the NextGen Gallery plugin.

Thank you

How do I edit the height of the homepage widget under the slider? It’s fine on a desktop, but on a mobile device, the text from the homepage section overlaps onto the footer. Help?

DiamondTheme

Hi

Please mail us your issue with screenshot at diamondtheme@gmail.com

Thank you.

Hello. I have purchased the theme a week ago. Im Looking for assistance in styling changes so that the theme supports WooCommerce.

DiamondTheme

Hi

Please mail us your website url and your WP login details to diamondtheme@gmail.com

Thank you

Default-user

I have send you the account details, the objetive is configure it to have multiple pages as this http://monchoso.com/

DiamondTheme

Our support is out of office.We would reply to you as soon as possible. Thank you !

Hi, The theme is great but is there a way to add filtering to the works section (annadespoisse requested this previously)?

Also a lightbox modal on the works images would be really handy.

DiamondTheme

Hi AwesomeMark

Filtering is not yet supported in the works section. For lightbox modal, you could use the NextGen gallery plugin.

Thank you.

Default-user

Thanks for replying so quickly, I will look in to applying the nextGen functionality. I thought you may have added the filtering functionality for someone already? If not I’ll look into doing it myself.

Hello! Love the design of this template! I’m having in issue getting the template to work. I keep getting this message “Fatal error: Call to undefined function mb_convert_encoding() in /home/shared/public_html/mamiesfarmhouse/wp-content/themes/windcake/template-home.php on line 19”

DiamondTheme

Hi

None of our customers faced this issue. Still we will have a look at it. Please mail us your website url and WP login detaails to diamondtheme@gmail.com

Thank you.

Default-user
Months207 Purchased

Figured it out appreciate the response though!

Plyk80 Purchased

Hi Diamond Theme

Thank you for this lovely template.

I’ve just installed the theme and I am following your documented guidelines, but the menu is missing in action.

I’ve added 3 pages to each menu (left and right) and have checked it in as main menus – but they do not show?

Can you help me with this?

Cheers!

DiamondTheme

Hello sorry for my late reply. Our support is out of office so could you please send us a email about your problem, then we could check it and reply to you as soon as possible. Thank you !

Default-user
Plyk80 Purchased

Hi there :) Can you post the e-mail adress?

I’ve already tried to fill out a form on your diamond theme page, but I haven’t gotten any response there either :)

DiamondTheme

Please mail it here diamondtheme@gmail.com. We will have a look at it once our support is back.

Can you please help me add a Pinterest social link? I have emailed your team about this several times.

Also having an issue where the “Continue Reading” link that is added to the bottom of each blog post is NOT showing the rest of the blog post. Instead it just reloads the Blog Home Page.

Please advise??

Thank you.

Default-user

Hi there! I have sent several emails, but have not heard a reply from your team yet. It’s a great theme and I love it – would just really like to get the blog kink worked out so we can launch! ;)

DiamondTheme

Hi

Our support team is still on vacation. Please bear with us.

Thank you.

Default-user

Oh, gotcha. Thanks!

This is a lovely theme. We have one question/problem. The blog posts all truncate to an excerpt and will not show the full content even after clicking the “CONTINUE READING” button. Is there a quick fix to show the full content of the post after the continue button is clicked?

Thank you!

DiamondTheme

Hi

Our support team is still on vacation. Please bear with us.

Thank you.

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