1237 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

P.S My sponsor scroller also seems to be invalid on the home page with the images rolling out of the sponsor section and no buttons ..

themebazaar

Hi @ScottDavid8317

please send us your wordpress installation details in mail, so we can diagnose why its not working for you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
alexchen Purchased

Hi, here is the site I am working on right now (http://www.rovetravel.co.nz). I have got some issues. 1. the ‘Featured Traveler Photo’ is a widget. Why is it float to the left? 2. the ‘Recent Posts’ is a ‘Home Page Tabs’, and it crashes with the ‘Featured Traveler Photo’ widget. 3. How can I add the countdown clock (eg. the “Upcoming Event” on the example page on the left)? 4. How can I add tab table like News Feed/Video on the home page? 5. How can I add columns like Text Widget/Social Network/Contact US/Newsletter on the home page?

themebazaar

Hi @alexchen

Its seems that you’ve not installed the dummy data properly, please follow the instruction of documentation or mail us for quick help.

Default-user
alexchen Purchased

I tried your dummy data. It is not working well. On the home page, it had got a menu without dropdown. I couldnt see other sutff working, eg slider, clock coutndown. Why do I need dummy data? Could you plz expalin my questions?

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
jeremyw Purchased

What is the size of the home page banner? Love the theme!

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
jeremyw Purchased

Never mind. 980×316. :)

  • Has been a member for 2-3 years

Before I buy, I would like to know if I can add more than the six main navigation links. Please let me know the maximum top navigation items that will fit. Will they stretch all the way to the announcements right side?

themebazaar

Hi @aviaradave

You can add / edit or delete the menu from wordpress menu manager, also you can disable the announcement from admin panel to have more space.

  • Has been a member for 2-3 years

But my question is about the individual items on the main menu. How many more main items can I add?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
BillW Purchased

Hi Me again, I still get no counter countdown and I also do not get a form on the contact us page template. I uploaded the files you sent me the other day and the function.php was corrupt and crashed the site. I sent you the error message that I got in my previous post. Let me know and I will send you the new wp admin and ftp info that I set up for you. Thank you for your help. Bill

themebazaar

Hi @BillW

Please send me your information in mail so I can see why its not working for you.

BillW
BillW Purchased

I just sent you the info by PM

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
jeremyw Purchased

Where can I find the shortcodes?

themebazaar

Hi @jeremyw

please explain what you’re looking in shortcodes.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • India

I checked smtp and that’s working fine. I’m recieving mail from my another website http://www.silentjourno.com But the problem from this template used at http://www.himalayanartfoundation.org is not working. please help. unable to receive emails sent through form.

themebazaar

Hi @aksakalni

Please also check that you have entered the valid email address in theme options > contact page settings, if the error is still there then send me your wordpress installation information in mail.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States
CodeTaxi Purchased

Hey guys, just purchased the theme, trying to figure out why the home page is all showing in the left column. I dont see anything in your support about making the Home page a static in Word Press settings? I appreciate any help asap. Thanks.

themebazaar

Hi @dbharrison

Please confirm that you have installed the dummy data?

CodeTaxi
CodeTaxi Purchased

Yes I have installed the dummy data.

CodeTaxi
CodeTaxi Purchased

Guys, I have a customer waiting in the wing as I wait for your response. I have uploaded the dummy data, removed widgets, deactivated all plugins, the home page is still showing everything in the left column. Need help asap or will have to move on. I appreciate it.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States
CodeTaxi Purchased

Hey guys, just purchased the theme, trying to figure out why the home page is all showing in the left column. I dont see anything in your support about making the Home page a static in Word Press settings? I appreciate any help asap. Thanks.

  • Bought between 50 and 99 items
  • Costa Rica
  • Has been a member for 3-4 years
Justin30 Purchased

Did you fix the Slider speed bug??? is URGENT !!!!!! The command of the speed is NOT working… thanks!!!!

themebazaar

Hi @Justin30

I checked it and it was working on your test system.

Default-user
Justin30 Purchased

it’s not working properly, when i change the speed in the production site www.vidavolunteertravel.org, the speed stays the same, there is NO time to read the text of each slide.

themebazaar

Hi @Justin30

Please confirm that you have copied the same files you have at your test server.

  • Bought between 50 and 99 items
  • Costa Rica
  • Has been a member for 3-4 years
Justin30 Purchased

Need Help with the custom menu widget. seems like something is missing with the styles. if i activate the archives, or the category widget, looks fine, but if i activate this other widget (custom menu) it doesn’t display, the same way. Thanks for your help…

themebazaar

Hi @Justin30

Although our theme has many built-in styles support but we don’t give the support of custom widgets and you need customization in theme files.

We have expert programmers team, please mail us if you want to go with additional services.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
alexchen Purchased

I have installed your dummy data. But it is like this http://www.rovetravel.co.nz/, no images are shown. nothing is working.

themebazaar

Hi @alexchen

Seems you have changed the theme files, please send me your wordpress installation information in mail.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Can TB confirm, do we need to install the dummy data for parts of the theme to function?

Regards Scott

themebazaar

Hi @Scott

the dummy data is only for testing purpose you can add your own data.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi! I liked your theme very much, so I’ve purchased it, installed dummy data but now I am starting to have issues:

Home page:

Event count down: I’ve tried changing different categories in control panel (section category) but post on the home page doesn’t change – it’s always the same. Also it’s not latest post within it’s category…

News feed tab: First post is super imposing (overlay) on other posts bellow. I thought it might be because of dummy data. I’ve edited post, inserted new featured post but it’ still same problem.

Event page: it looks like blog page / doesn’t look like on your demo version/ big ‘future’ dates on the left side etc.

I am going to send you link and admin access via email.

Many thanks!

themebazaar

Hi @hidjordje

Sure I will check why its not working for you.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
BillW Purchased

Hello, I sent you my info via PM and haven’t heard back from you. Did you change something? For some reason my site has changed color and the footer and the banner ads have disappeared. My right sidebar has also disappeared. Should I just add it again from the widget panels?

themebazaar

Hi @BillW

I have not received in info in mail, please re-send it to me.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I just purshase your webdesign, And I would like to know how you upload the pictures on the Home Page. I did it, and did it again. the size is good, everything is in JPG and it still doesn’t work. This is a screenshot what’s happen when I’m trying to put an image. wHY IT DOING THAT ?

http://rech151.free.fr/example.jpg

What’s going on ? why it doesnt work. thank you for your help.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
BillW Purchased

Hi, I don’t mean to be a total pest, but I went to attempt to add the widgets. They were already there. Not to mention I have close to 100 Inactive Widgets now. Whats up with that? When I log into the WP-Admin, The links for the dashboard control panel, new (posts…) and Log Out section that is normally at the top of the page is missing. But only on the Home Page.

I am loosing precious time with this template and I may need to get my money back and buy a different template, if it is not corrected soon.

themebazaar

Hi @Billw

we’re really sorry for the trouble you’re facing, we already gave you 3 hours support without any cost to setup your theme when you were testing it and it was completely working fine at that time. The recent issue may not be because of our theme and I just received the mail of your wordpress information. please be sure that you have to buy our premium services to fix these issues once again.

BillW
BillW Purchased

Not to sound rude, the day that I bought the template, I installed it, not you. It has never worked completely fine, as you suggested. The counter has never worked, the timer on the slides has never worked, the contact form has never worked… I asked a question, it took you less than a half hour to diagnose my problem as not having updated files. That I had just purchased. You sent me files via email that did not work and when I told you about it. I did not hear back from you till now. I have not heard back from you till now other than a new request for my info, so I beg to differ not hearing from someone does not constitute 3hours of support. Maybe I am misunderstanding your response. I reall hope I am because I like the templates potential. If I am not misunderstanding, that’s ok, I can take the $35.00 loss and be done with it. I just won’t by anything else from you again. I will however let Theme Forrest know about it.

BillW
BillW Purchased

25 minutes later, no response. I guess I got my answer. I have deleted your access to my site. I am deleting the template and will be notifying Theme Forrest.

themebazaar

Hi @BillW

Our support was closed at that time, but for your issues we managed it late night and everything is fine now, I also sent you details that the issue was with your server time out limit and that’s why you were unable to load the dummy data.

Thank you for purchasing our theme.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Can someone just clarify … what is being meant by wordpress installation details? what are these details? is it just the URL of the website or is something else?

Regards, Scott.

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