120 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there a way to NOT CROP images in the shop display? The 3:3 or 5:3 etc. works better for some images over others. The forced crop looks very bad when the original image isn’t of high enough resolution. (Basically, it zooms in!)

Default-user

I would much prefer to maintain the original aspect ratios, while resizing to fit the widths of the columns.

webinpixels

Hi

I only can help you to show the original image, not to provide other functions to crop image and keep original ratio of your images.

Go to “functions/woocommerce-add.php” line 52
$image = webinpixels_image_resize_ratio_based( get_post_thumbnail_id($post->ID), $image_ratio, $maxCropWidth );
change to:
$image = wp_get_attachment_url( get_post_thumbnail_id($post->ID) );

thanks!

Default-user

Works great. But my concern now is that images are too large (file size). Can we make it so that it pulls the WooCommerce product thumbnails? (eg, smaller versions)

webinpixels

Hi

try to change the function above to this
$image = webinpixels_image_resize( get_attached_file( get_post_thumbnail_id($post->ID) ), wp_get_attachment_url( get_post_thumbnail_id($post->ID) ), $maxCropWidth, 9999, false, true );

thanks! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Translations: i’ve uploaded in the “langs” folder the correct it_IT file but on realod it shows the language translation for a while (eg: Carrello instead of “Shopping cart” but suddenly it goes back to english.

Default-user

ok, I saw that this problem is with “Shopping Cart” only. I Think is the function that updates the cart totals on the header.

webinpixels

hehehe.. you can reply to your previous query even you come with another question.. :D

FYI, the top cart was handled by woocommerce ajax fragments (saved in cache).. try to refresh all session and cache in “woocommerce > system status > Tools” – press all buttons there, it will refresh the woocommerce sessions :)

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I hopo this is my very last question: What about if I’m not interested in those custom post (portfolio, ecc) and I’d like to get rid of ‘em in WP admin menu?

:)

Default-user

let me explain: this WP will be used by my customer and since we do not use those custom posts we’d like to have a cleaner WP dashboard to avoid him to click everywhere “and what’s this?”

webinpixels

Sorry different time zone, I need to hug my pillow too :D

You just need to remove the plugin “wip-custom-post-types” under “wp-content/plugins/” via ftp and remove these lines from “classes/wip.theme.class.php” line 216-224
array(
    'name'                  => 'WIP Custom Post Types',
    'slug'                  => 'wip-custom-post-types',
    'source'                => get_stylesheet_directory() . '/modules/plugins/wip-custom-post-types.zip',
    'required'              => true,
    'version'               => '1.6',
    'force_activation'      => true,
    'force_deactivation'    => true,
),

thanks!

Default-user

hehe, I wasn’t pushing you :)

fine thanks :)

Default-user

mmmhh

seems it doesn’t work. need to refresh/restart something?

Default-user

perhaps I wasn’t that clear (you know, english is not one of my best skills)

I meant those “porfoliol”, “pricing tables”, “testimonials”

webinpixels

Did you have remove the plugin and lines above? it should work, you can sent me a login info to your WP via my profile page, I’ll check it for you

Thanks!

Default-user

i did the /* and *\ thing

Default-user

/array( ‘name’ => ‘WIP Custom Post Types’, ‘slug’ => ‘wip-custom-post-types’, ‘source’ => get_stylesheet_directory() . ’/modules/plugins/wip-custom-post-types.zip’, ‘required’ => true, ‘version’ => ‘1.6’, ‘force_activation’ => true, ‘force_deactivation’ => true, ),/

webinpixels

better to let me check your site, I can’t help you if I can’t see the real situation..

Default-user

you neeed admin pwd for the wp dashboard and/or FTP account?

Default-user

newvermind now it works :)

webinpixels

great! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hemmm… I’m so sorry but..

What if I’d like to have a “search product” somewhere on the header/menu/or so ?

webinpixels

Hi

Well, all is possible but for more modifications please consider to hire a coder. Actually our support only cover the theme usage, bugs and/or maybe tiny changes into the theme that do not need lots of time to get done (e.g. some of your previous questions, we still can handle that) for more advance changes into the theme layout and functions, you need to spend more few bucks to hire a coder OR made the changes by your self.

For more info about out support, please see the “support” tab above :)

Sorry can’t help you on this. Thanks!

Default-user

ok, no problem.

I thought there was some option I couldn’t find :)

thank a lot for the previous support :)

webinpixels

If you mean to have the same product search with my demo, you can activate it on “Wokey Store > Shop Settings”, you will find an option to activate the advance search bar

Thanks! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello again :)

http://www.breil-orologi.it

I cannot find the “Search” written on the button in the PO file.

webinpixels

Yes, my bad (wrong typo)

open “functions/woocommerce-add.php” line 394
<?php echo esc_attr__( 'Search', 'wip' ); ?>
change it to
<?php echo esc_attr_e( 'Search', 'wip' ); ?>

Or for now you can manually change the text, we will add this fix in next version

Thanks!

Default-user

Accidentally I deleted the WIP megamenu plugin on the FTP

where can I find it?

webinpixels

it’s under ”/modules/plugins/”

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
tsj1217 Purchased

Hello When I try to add a product and i tried to review i get an error message Fatal error: Call to undefined method Jetpack::is_module_active() in /hermes/bosoraweb145/b1279/sl.tsjcompu/public_html/cokeboywear/home/wp-content/themes/wokeystore/woocommerce/single-product/product-image.php on line 23

webinpixels

Hello

Sorry cannot access my computer right now, but you can try:

1. Make sure if you use jetpack, you’ve the latest version installed. Update it if you use the old version.

2. Make sure to use latest version of WP

If issue still persist please deactive your jetpack plugin, and sent me a login info to your wp admin, I will try to find the problem later

Thanks!

Note: sorry for slow response on the weekend

Default-user
tsj1217 Purchased

Hello,

I deactivated my jetpack and its working perfectly.. Thanks for your assistance. You were very prompt for a weekend and especially a saturday night & very helpful..

Thanks, Also you have done a great job on your theme.. I wish you much success !!

Default-user
tsj1217 Purchased

I have another Question.. how do i add products to my front page.. .like how your demo has new arrivals.. do i set that up on a page and link it to the front or is that a post?

webinpixels

Hi, really sorry for slow response :)

You just need create a page and build your content using the page content manager, and then assign this page as homepage content in “Settings > Reading” – “Front page displays” set to “A static page”.

On content manager you have some modules that you can use there, product carousel, post, etc.

Let me know if you have another questions :)

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
  • Turkey

Hello,

Demo site different background color, my site only white. How do add background color.

Picture : http://oi41.tinypic.com/anh2ko.jpg

Thanks.

webinpixels

Hi

That is “custom background per row basis”, if you already read the documentation I have included image of content manager and how to apply custom design per row, or simply check the item details http://themeforest.net/item/wokeystore-multipurpose-business-ecommerce-wp/6414247 – see at image of content manager :)

Thanks!

note: custom design per row only can be applied to pages that use “Fullwidth” layout

Default-user

Thank you very much. Was very simple. :) There is one more question. I do not know how it happened.

Top menu links does not appear. Icon in its place.

http://oi42.tinypic.com/2qmgmc8.jpg

After clicking;

http://oi44.tinypic.com/2w36khd.jpg
webinpixels

Yea, that’s “off-canvas” menu, it should appear when your menu is have too many items OR you’re adding some elements in “header text” that makes the header height more taller OR you have manually change the height of top bar.

If you could share your URL, maybe I can check the real problems :)

Thanks!

Default-user

I send an email from your profile page.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Question removed. Solved.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

How do I use a larger logo (larger than 270 pixels wide) without it dropping the shopping cart area down below the logo block. It looks like it is applying responsive code when I try a larger logo. Please help.

webinpixels

Can I see the URL sir? let me check it first :)

thanks!

webinpixels

Hi :)

if you dont mind, could you please sent me a login details to your wp admin? need to test it first

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
marcojr Purchased

can I see a list of the sites using this theme for ideas on our site please

webinpixels

Hi :)

Currently we don’t have that, since we only receive small support request via email. You might want to check some previous comments from another buyers that contain a link to their site (not really sure too about this)

Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi there. Love the theme but having an issue with the simple-product page. I can’t click Add to cart, or change the quantity or the tags. So basically any link within the product content page. See the link here:

http://bit.ly/1i8U1kM

If I add to cart from my variable product it works fine. Can you please help? Thank you!

Default-user

Update to my last question: I see what is causing the issue. in …/wokeystore/assets/css/base.css

.module-header {position: relative if I code out position: relative the issue is resolved. But will this cause other issue elsewhere?

Please advise. Thanks again!

webinpixels

Hi

I see you’re remove the tab content of woocommerce. Well, I think better place code below on ‘Wokey Store > Custom CSS”
.single-product .module-header {
    position: static;
}

with code above we only change the module header stylesheet on single product only :)

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
marcojr Purchased

Hello we are having a little problem When you upload products they come out to zoom in in the home page or everywhere except and you click on the item looks normal these help

webinpixels

Hi

You have option to set image ratio for shop catalog image in “Wokey Store > Shop”

Thanks!

Default-user
marcojr Purchased

we tried everything and it still does not work

webinpixels

Could you share you URL to us? let me check it first. It’s likely your images are too small, so it’s get zoomed-in.

thanks!

Default-user
marcojr Purchased

www.massivenutritiondepot.com give me your email so you check the backend please

webinpixels

Yes, those are too small

Use medium image size, you can use image with size around 1600×800 or 1024×768 or potrait mode 800×1600 etc.

there is no problem with the admin, your images are just too small

Thanks

Default-user
marcojr Purchased

what size are you using on the demo’s home page

Default-user
marcojr Purchased

and is there any way for the theme to resize on its own ??

webinpixels

Image use on demo are medium size images (see my previous reply) – the image ratio settings is 5:6

Actually the theme automatically resize it, we just ask you the ratio so it can match with your site purpose

Many thanks! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I’ve been asked the possibility to have breadcrubs while browsing category pages and/or to change the

im those pages form “single category” name to “category > subcategory1 > subgategory2”

Is that possible?

Thanks in advance :)

webinpixels

Hi

Unfortunately we dont have breadcrumbs on this theme, but you can use a plugin for this. Currently I found a free plugin “Breadcrumb NavXT” that work great with any custom post, etc. Go to “Plugins > Add New” and type that plugin name on the search field.

Now, you need to create custom action – put these code http://pastie.org/pastes/8683500/text in “functions/theme-hooks.php”

note: you need to styling it by your self

Thanks!

Default-user

Thanks!

Now I see my question was truncated…

Was: and/or to change that h1 with category name in something like category 1 > category 2 > category

webinpixels

Hi

You’ll editing the code, open “functions/theme-functions.php” search for function “wip_get_page_title()” , “wip_get_archive_title()” and “wip_get_search_result_title()” – it’s around line 703 – 821

If you manually change the output you need to create some new functions to detect the current WP query and display the parent link and title (category/taxonomy/parent page), for this you need to find a way by your self :)

Thanks!

edit: or you can use the plugin above, and put the output on the functions I described above, change the code between H1 tag to
<?php bcn_display(); ?>
Default-user

brilliant :) thanks

  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Bought between 50 and 99 items
  • Denmark
  • Has been a member for 2-3 years

I’m setting up a site for my friend, using your theme. I’ve updated the po files and nothing is happening to the site when I update it. What do I ahve to do to update the language?

webinpixels

Hi

Did you really know how to use ’.po/.mo’ file? I’d suggest you to put the original content back to the po files, because editing the original language file is not the RIGHT way to translate your WP site.

Install this plugin http://wordpress.org/plugins/codestyling-localization/ and you can translate your WP site (creating mo/po file for your language) via WP admin (first, you need to put the content back to original language files)

Thanks!

jazerix

I’m not translating the original files, I’ve created a file called lang-da_DK.po

jazerix

The po file is identical to the pot, translation wise

webinpixels

no need “lang-” on your file name, just da_DK.po – or follow my instruction above by using plugin (much easier and it will also able to translate the plugins)

jazerix

Loool, removing the lang worked _. Well thank you so much, my friend and I’ve been trying for such a long time to get it working. It’s awesome! Thank you. Ill mail you the item code, just so you know that he purchased the item :)

webinpixels

hahah.. no worries about item code.. I trust you as an envato author too :)

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi there – on the home page, and on some product pages (www.rogueparts.com) – The product images don’t show – The URL (when inspecting the element in Chrome) seems to be cutting off the actual image name. In other words it looks like: http://rogueparts.com/wp-content/uploads/2014/02/ << and that’s it. No image name, even though there is one. Very strange. Don’t think it’s a database thing.

webinpixels

I’m with my mobile right now, will back in couple hours and check the actual problem.

Will back to you soon. :)

webinpixels

Hi

make sure php GD is installed on your server (ask your hosting about this). Also I do notice some HTML blocks that are not from the theme, some div with class “col-lg-12 col-sm-12 col-md-12 column” – did you use any plugins for content (maybe another content manager)?

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
beweb Purchased

Hi there, 1. I need to have filters in right sidebar like the demo: http://demo.webinpixels.com/wokeystore/dark/product-category/men/ I found the widget “woocommerce price filter”, but I don’t find others two filters: by color and by size. Where can I find those? 2. I need also to insert all the words, such as “Related Products”, “Shopping Cart” or “View Orders”, translated from English to italian. Where and how do I insert the translated words?

Thanks for the support :)

webinpixels

Hi

1. It use “Woocommerce Layered Nav” widget, which show your product atriibutes (“Product > Atrributes”) that used by your product (product data – Variablr Product). Check this link for more deep information about using product attributes & variable products http://docs.woothemes.com/document/product-variations/

2. You need to translate the theme (mo/po) file. You can install this plugin http://wordpress.org/plugins/codestyling-localization/ and translate the theme via your WordPress admin

Thanks! :)

Default-user
beweb Purchased

Hi! Here I am again! Thanks for your help. Now the filters are ok and the translations too, but a label.

1. The label “View All” (in the products carousel of the Home page) is translated in the .po file, like everyword else, but this is the only label which remains in english. Please could you explain where (in which file) should I insert the translation?

2. I also have another question for you: how I enter into the system the quantity for each product?

Thanks so much :)

webinpixels

Hi

1. Did you mean “view all” in product and product carousel module? I’ve check the language file and it was there, make sure you’re theme is the latest theme version.

2. Manage inventory? Edit your product and click the “Inventory” tab on product option, Enable the “manage stock” options, enter the stock qty number, and enable the “Sold Individually” option if your product was available for sale individually

Many Thanks! :)

Default-user
beweb Purchased

Hi, thanks, but is there a way to manage the quantity of variable products (those with attributes)?

webinpixels

Yes, open your “variable product” post, click the “Variations” tab, click on each variation, and you will see a field to enter the stock/quantity for each product variation.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
I have a strange problem. The main site menu does not drop the pull down menus on mouse over. I cannot explain the problem better, so please visit the site to look at your own. http://thermovolos.gr/site/

I am one step before the official site release and my customer is in hurry. I am waiting your response as soon as possible. Thanks in advance

webinpixels

Try to turn-off your “shortcode menu” plugin, seems the plugin style override the menu css.

Thanks

note: sorry can’t provide fast response on weekend.

Default-user

Thank you very very much

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
xian06 Purchased

i updated woocommerce and my theme is now broke damnit..

webinpixels

Hi

We working to update the theme to support the new woocommerce version, seems some default woocommerce template and functions had changed in newest version.

also please note for future reference, please ask first before updating woocommerce to newest version, only update woocommerce after we have officially release a statement that the theme is ready for latest woocommerce plugin :)

Thanks!

Default-user
xian06 Purchased

i will definitely check before i update.. thanks for the reply.. i downgraded back to WooCommerce 2.0.20. and holy crap i had to re set up woocommerce .. and all my variations for ALL my products are messed up as well as other weird database issues … i think i am going to have to do a whole reinstall of WP on my server as my site is just going crazy with issues.. it sux but i gotta do it i guess

webinpixels

New version is already in the queue, waiting approval from reviewer. if I were you I’d prefer to wait for more couple hours instead doing whole re-install. :D

Thanks!

  • Exclusive Author
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
  • Won a Competition
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Has been a member for 4-5 years

ATTENTION

All buyers, please do not update your woocommerce plugin into version 2.1.0. We have noticed that some templates and functions changes in woocommerce latest version. We are working on it now!

Many thanks! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dechill Purchased

Hi WIP,

I’ve been having some trouble with the Revolution Slider. When I install the plugin, the whole wp-admin back end takes 30sec-2mins to load every time I click anywhere. I’ve tested with/without the plugin and it definitely appears to be the cause. I’ve checked with my host and there are no issues there, just wondered if you had encountered this before or if there is an alternative slider I can implement as an alternative?

Thanks!

webinpixels

Hi

You can use other slider plugin (such as layer slider, etc) – just make sure it have shortcode feature to show the slider on the front-end, so you just need enter the shortcode into the fields that originally stand for rev slider shortcode

Thanks!

Off topic: please do not update your woocommerce plugin into version 2.1.0 – please wait until wokeystore version 1.2 released :)

Default-user
dechill Purchased

Thanks for the reply! Wasn’t sure other short codes would work so I will try that, thank you!

As I started fresh again yesterday it automatically put 2.1.0 on, however we are still building the site so no harm in waiting at the moment.

Thanks!

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