47 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, The search bar is not working. It is not working in demo either. Can you please provide a fix. It will not search products or post or titles or skus. Is there a fix.

Thanks

tvlgiao

Hi man,

Yes, we will check and fix it. You can send your issues and website informations to support@wpdance.com, we will fix it on your site.

Regards

Default-user

Hello you fix the search problem it in the demo. I updated my site with your new updated but it did not add or fix the search issue I am having. I don’t like the idea of given my log in info. can you tell me what file needs fix or edited?

tvlgiao

Hi man,

You can send website url and some screenshot to support@wpdance.com, we will try to fix it for you.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Shortcut codes not working on our website?

tvlgiao

Hi man,

Please send your issues and website admin account to support@wpdance.com, we will check it for you.

Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years
bipesms Purchased

Hello good evening. It is possible that prices, add to cart button and mini cart on the menu are only shown to registered user? For users not registered message appears: “View price click here”

Thanks for support

Default-user
bipesms Purchased

Hello good evening. It is possible that prices, add to cart button and mini cart on the menu are only shown to registered user? For users not registered message appears: “View price click here”

Thanks for support

tvlgiao

Hi man,

You need a custom code for this. Our support team will reply to you via email support@wpdance.com.

Regards

  • Exclusive Author
  • Malaysia
  • Referred between 1 and 9 users
  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
Leokoo Purchased

Hey there! I replied you guys on the support forum :) Please kindly assist yea :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom
asoto Purchased

I have sent issues and website informations to support@wpdance.com for over 72 hours. I am yet to get a response.

A support forum for each theme you offer would solve most problems instead of customers sending their website information.

The future of customer service is real-time support

Default-user
tvduong Author Team

Hi man,

I’m sorry for the delay. Please send your ticket ID. We will check it and response to you soon.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Author, i have one pre-sales question, can i have product categories and sub-categories on navigation menu strip, along with home, blog? BTW, very beautiful theme.

Default-user
tvduong Author Team

Hi man,

Yes, it is possible. You can add the static link to menu or use Product Categories widget. You can also make it for the sidebar on the homepage and the blog page. Besides, we have a Product Categories shortcode http://demo2.wpdance.com/computer/?page_id=892. After purchasing the theme, for all issues, you can send them to support@wpdance.com. We will help you.

Best regards,

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
boycook07 Purchased

How do I get the slider and the two boxes on the right to appear from Homepage example 6?

I uploaded the demo content but there is no slider or side boxes. Only a left sidebar and right content.

Default-user
tvduong Author Team

Hi man,

The slider and the widget content are not imported by xml file. The top content on Homepage 6 is Banner Widget Area. In Page Configuration, you select Hide Banner Widget Area is No. Then, you add the Text widget into Banner widget Area, use Revolution Slider shortcode and html tag for this. Please follow our documentation http://demo2.wpdance.com/computer/docs/. If you have any problem about the sample content for slider and widget area, you can send your request to support@wpdance.com. We will help you.

Best regards

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