60 comments found

Hello, The search bar is not working. It is not working in demo either. Can you please provide a fix. It will not search products or post or titles or skus. Is there a fix.

Thanks

tvlgiao

Hi man,

Yes, we will check and fix it. You can send your issues and website informations to support@wpdance.com, we will fix it on your site.

Regards

Default-user

Hello you fix the search problem it in the demo. I updated my site with your new updated but it did not add or fix the search issue I am having. I don’t like the idea of given my log in info. can you tell me what file needs fix or edited?

tvlgiao

Hi man,

You can send website url and some screenshot to support@wpdance.com, we will try to fix it for you.

Regards

Shortcut codes not working on our website?

tvlgiao

Hi man,

Please send your issues and website admin account to support@wpdance.com, we will check it for you.

Regards

bipesms Purchased

Hello good evening. It is possible that prices, add to cart button and mini cart on the menu are only shown to registered user? For users not registered message appears: “View price click here”

Thanks for support

Default-user
bipesms Purchased

Hello good evening. It is possible that prices, add to cart button and mini cart on the menu are only shown to registered user? For users not registered message appears: “View price click here”

Thanks for support

tvlgiao

Hi man,

You need a custom code for this. Our support team will reply to you via email support@wpdance.com.

Regards

Leokoo Purchased

Hey there! I replied you guys on the support forum :) Please kindly assist yea :)

asoto Purchased

I have sent issues and website informations to support@wpdance.com for over 72 hours. I am yet to get a response.

A support forum for each theme you offer would solve most problems instead of customers sending their website information.

The future of customer service is real-time support

Default-user
tvduong Author Team

Hi man,

I’m sorry for the delay. Please send your ticket ID. We will check it and response to you soon.

Regards

Hi Author, i have one pre-sales question, can i have product categories and sub-categories on navigation menu strip, along with home, blog? BTW, very beautiful theme.

Default-user
tvduong Author Team

Hi man,

Yes, it is possible. You can add the static link to menu or use Product Categories widget. You can also make it for the sidebar on the homepage and the blog page. Besides, we have a Product Categories shortcode http://demo2.wpdance.com/computer/?page_id=892. After purchasing the theme, for all issues, you can send them to support@wpdance.com. We will help you.

Best regards,

How do I get the slider and the two boxes on the right to appear from Homepage example 6?

I uploaded the demo content but there is no slider or side boxes. Only a left sidebar and right content.

Default-user
tvduong Author Team

Hi man,

The slider and the widget content are not imported by xml file. The top content on Homepage 6 is Banner Widget Area. In Page Configuration, you select Hide Banner Widget Area is No. Then, you add the Text widget into Banner widget Area, use Revolution Slider shortcode and html tag for this. Please follow our documentation http://demo2.wpdance.com/computer/docs/. If you have any problem about the sample content for slider and widget area, you can send your request to support@wpdance.com. We will help you.

Best regards

itsnyc Purchased

Hello,does bbpress plug-in work OK?

Default-user
tvduong Author Team

Hi man,

To hide the breadcumbs from the topic page, you need to change a little code. First, you should copy bbpress template from plugin to override. You go to plugins/bbpress/templates/default/, copy bbpress folder to theme folder. In this folder, you open content-single-forum.php, remove bbp_breadcrumb() function. The search bar on the top page doesn’t use for the forum. You should allow forum search in backend.

Regards

itsnyc
itsnyc Purchased

Go it it worked very nicely!!

itsnyc
itsnyc Purchased
For any one here that whats to look….
http://sotestando.com.br/forum/ ( site in Portuguese only for now )
itsnyc Purchased

Hello I am back, just 2 quick question the translation file(s) are not doing it’s trick eg: Read More bottom and Posted by. And how can I remove the search icon from the site?

Thanks again

Default-user
tvduong Author Team

Hi man,

They are ready to translate. Maybe, these texts are missing. Please use Codestyling Localization plugin to rescan textdomain. About the search, you go to theme_folder/framework/functions/main.php. You find get_product_search_form() and get_search_form() functions, remove them. If not, you can send your issues to support@wpdance.com. We will help you.

Regards,

itsnyc
itsnyc Purchased

THKs

Are the minor bugs like a non-working search bar fixed? If so, I’d be glad to buy the theme, but if I rely on you guys all the time it won’t work out.

Can anyone confirm this?

Default-user
tvduong Author Team

Hi you,

Yes, we fixed them. Don’t worry for this. We will help you if you have any problem after purchasing the theme.

Best regards,

Hello!

Is there a way to turn off the standard breadcrumbs all at once?

Kind regards, Anna-Webdesign

Default-user

Thx! I see it only works in the original theme not in the child theme. Do you know a way to overrule the original theme?

Default-user
tvduong Author Team

Hi man,

You can copy wd_show_breadcrumbs() function to functions.php file in child theme. Then, you customize it.

Regards,

Default-user

Sometimes it can be so easy :) Thx for the support! Have a nice monday!

sir your support was awesome i was newbie, but now a i am running my own ecommerce website smoothly. i want to ask onething, can i update my website with current version of wordress and woocommerce theme, because when i purchased wordpress 3.8 was latest. is it safe to update my wordpress and all plugins? thanks

Default-user
tvduong Author Team

Hi man,

If you don’t have any custom, you can download the new theme package from themeforest to update. Otherwise, please don’t update. Your change can be lost.

Regards,

Falklan Purchased

I’ve been using this theme for about a month now, and let me first say that I love this theme.

There’s only one more feature I would like to see.

As it stands, if you want to print product information from a product page, the only option is to Ctrl + P. That allows you to print the entire page or any selected information.

It would be wonderful if there was a print friendly page similar to the the quick shop view. That would be an excellent feature!

That’s my suggestion. :-)

tvlgiao

Hi man,

Thank you for your suggestion. We will consider adding it to the next update.

Regards

Jose74 Purchased

hi,

I can not make two changes:

I would change the button text “add to cart” for other text and I would also change the text color of the button “add to card” as it now looks white and therefore not displayed.

Please could you help me? I’ve been trying to change but I have not got and not what else to do. (I’ve also tried in Theme Options but could not. Cart Button You can change Background Color but not the text color without selecting)

Thank you very much!

Default-user
tvduong Author Team

Hi man,

About the translation, please use Codestyling Localization plugin to rescan the po file. Maybe the text is missing. About the text color, there is no option in Theme Options. Please change it by your css. If you can’t make it, please send you issue to support@wpdance.com. Our support team will help you.

Regards,

Hi, Very nice theme, Dose it include visual builder, or SEO plugins? Also I would like to have the currency and languages drop down menu on top. is that possible?

Default-user
tvduong Author Team

Hi man,

Yes, this theme does not include visual builder and SEO plugins. You can install them by yourself. About the currency and multi language, you can use WooCommerce Currency Convert Widget (http://www.woothemes.com/products/currency-converter-widget/) and WPML (http://wpml.org/) plugins. After purchasing the theme, if you have any problem with these plugins, you can send an email to support@wpdance.com. Our staff will help you.

Regards,

AM very interested to purchase the theme, could you kindly provide me installations with the purchase?

Thanks

tvlgiao

Hi man,

Yes, after purchase this theme, you can send a installation request to support@wpdance.com.

Regards

it’s looks very good . i need to know can we configure this with local bank payment gateway .i mean as a option .

Default-user
tvduong Author Team

Hi man,

It needs to make a little custom. Please send your request to support@wpdance.com. Our staff will make it for you.

Regards,

Hello sir, i want to buy this them for e-commerce but produckt shows place is problem for me…

possible to entegrate to this property? ( when mouse over second picture will shows)

Like This. http://uneboutique.capital-themes.net/shop/
Default-user

and produckt picture will be showing like this Big.

Default-user
tvduong Author Team

Hi man,

It is possible. Affter purchasing the theme, you can send a customization request to support@wpdance.com. Our staff will make it for you.

Regards,

Falklan Purchased

Do you have a timeline for the next update?

tvlgiao

Hi man,

We will update when Wordpress or Woocomerce has a new version.

If you need more features, you can contact to support@wpdance.com, we will help you.

Regards

can i shown products on homepage from specific category?

Default-user
tvduong Author Team

Hi man,

You can use our shortcodes. Such as recent_product_by_categories_slider, custom_products_category, .... Please follow our documentation http://demo2.wpdance.com/computer/docs/. You can also use woocommerce shortcode [product_category category=”category slug”].

Regards,

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