333 comments found

ramm76 Purchased

Hi there, Thanks for recent update. Just downloaded 3 min ago. I dont know which version is, but I´ll test it. Maybe I´ll ask your support to make the update, cause I translated all the code to spanish, and I dont want to lose the modifications, configs, etc… thanks! Good job.

tvlgiao

Hi man,

We have updated box view. You may not need to update new source.

For any issue, please contact to support@wpdance.com, we will help you.

Regards

Default-user
ramm76 Purchased

Hi mate, Im using Version 1.0.3 – 2014-04-23. I didnt update WP 3.9 just in case. Im using all what version 1.0.3 supports well (and its working well too). Should I update to new version and WP 3.9? What do you think?

tvlgiao

Hi man,

If everything is fine now. You don’t need update to new version and WP 3.9.

Regards

Can you kindly add the update changes in the theme information home page? I will be buying the theme soon. Want to see the what updates have been done. Thanks!

tvlgiao

Hi man,

We have updated changelog.

Regards

digiz78 Purchased

hello, I have a problem with the page eneato me as an upgrade from version 1.3 that I have already installed, the 1.5 1.4.e not appaiono.cosa I do? thank you.

tvlgiao

Hi man,

Please send details issues to support@wpdance.com, we will hrlp you.

Regards

Welcome Back :D

digiz78 Purchased

I forgot having seen the updates I installed wp 3.9 and also gives me this error The Following plugin needs to be updated to latest version to ITS Ensure maximum compatibility with this theme: Shortcode By Wpdance.

wezzy45 Purchased

Hi there, bought the theme for Wordpress and wanted to know whats the best way to add the SAMPLE DATA … Just to get me going. Do you have a step by step manual. ?

tvlgiao

Hi man,

You can import xml data sample-data-theme-package.xml. If you need setup site same demo page, you can contact to support@wpdance.com, we will send you a full demo package, or we can also install theme for you.

Regards

colibry Purchased

Hello, can you tell me wheare is located the search from header? i meen what and weare is the file that contain this code? Thank you.

Default-user
colibry Purchased

I dont need you to tell me how to edit i need just to know in wich file you have inserted that search because i was search the theme folder and nothing theare. Thanks.

Default-user
colibry Purchased

Its not a bad theme but the support here is not OK i was buy lots of themes from themeforest.net but never find something like this, guys or make cheap this theme or dont ask for money for each simple support the clients ask. Its a bad policy.

tvlgiao

Hi man,

Please send your issue to support@wpdance.com, our technical staff will help you.

Regards

Can we deactivate the shopping cart “buy” buttons, and just use this theme as a Catalog.

We would only want to showcase the products, NOT sell them.

============

Look forward to your reply.

- turner2f

tvlgiao

Hi man,

After purchasing this theme, you can send a customization request to support@wpdance.com, we will deactive it for you.

Regards

Your demo site seems to be completely down

tvlgiao

Hi man,

Demo site is normal. Please check again.

Regards

Based off of the demo I saw this morning I decided to purchase a license.

Hopefully this theme works.

Is this WooCommerce 2.1.8 compatible ?

=============

- turner2f

turner2f

See support Ticket #8519750610

turner2f

I sent a REPLY to support Ticket #8519750610

tvlgiao

Hi man,

Our working hour is from 8:00AM to 5:00PM GMT+8. Our support team will reply to you as soon as possible.

Regards

It seems your Support Ticket system is down.

tvlgiao

Hi man,

It was working again.

Regards

The live preview button is broken. We need a guide of this theme in live, please fix it asap.

tvlgiao

Hi man,

It was working again. Please check again.

Regards

Can you use unlimited categories? How many is possible. Looks like a theme for a very big store.

tvlgiao

Hi man,

I think this theme is used to small and medium store. And you can use unlimited categories.

For any issues, you can contact to support@wpdance.com, we will support for you.

Regards

Hi. I would like to purchase this theme however I am concerned about the support requests that I have read in the comments. I am sure that I will need some help along the way with some issues however everytime that someone asks for help they are told to send an email to support@wpdance.com . I want to buy the theme however this could potentially cost alot more if we have to pay for every single little support query. Could you please advise.

Also I would like to use the theme for a printing business like vistaprint. Do you think that there will be any issues?

Thanks in advance.

tvlgiao

Hi man,

We will support for you in the install theme same demo site, configuration in admin panel and some small customize, it is free. But if you want to custom your site (a larger issue), you need pay some cost.

Regards

P/s: Our working hour is from 8:00AM to 5:00PM GMT+8 Monday to Friday.

Trying to upload the latest version, but still getting 228

Default-user

My mistake. It is the updated version. Other than delete and reinstall, how can you update the theme.

tvlgiao

Hi man,

If you don’t edit source code, you can upload the new source to overwrite old source. Or you can send your issues to support@wpdance.com, we will update for you.

Regards

How do you add or remove payment and shipping on the 3rd footer?

tvlgiao

Hi man,

You can edit in admin panel > Appearance > Theme Options > “Custom Image for Payment Block”.

For details or orther question, please contact to support@wpdance.com, we will help you.

Regards

Hi, is the logo apart of the theme psd?

Thanks

tvlgiao

Hi man,

This theme does not include PSD file, but if you need, you can contact to support@wpdance.com (10$)

Regards

Hi there,

I am using your theme in a project of mine and I need to know:

1) How to hide the middle searchbar

2) How to hide MY ACCOUNT on top right

3) How to hide the prices that instead of showing for a variable product for example $50 – $500 to show only the lowest price example $50 as WooCommerce worked before the update

Thank you

tvlgiao

Hi man,

Please send your issues and website informations to support@wpdance.com, we will make it for you.

Regards

Also I would like to know how can the product image stand still and not flip when you put your mouse on it.

Thanks

Another issue I found was…

It appears as if the horizontal and vertical Dropdowns do not work on iPad .

Can this be fixed ?

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