tvlgiao

tvlgiao supports this item

Supported

131 comments found.

Hi, How do you change the text/image where products say “Sale Off” – Sale off, just doesn’t make any sense. Thanks.

Hi man,

Sorry, we have a mistake here. Please open a ticket here http://codespotsupport.com/others/, send us your issue and website infos. Our support team will help you change it.

Best Regards

Is this the same plugin that is/was hosted on wpdance.com? I have an old version (1.1.1) and trying to upgrade to latest.

Sorry for the confusion, I myself dont fully understand.

I am taking over admin for an existing site that uses FashionZozza 1.1.1, which is quite out of date and appears to not be compatible with latest WordPress and WooCommerce. However, the prior admin is not being responsive to me and I have no idea where he purchased the theme, and therefore I dont know how to get the latest version.

The theme also appears to be available on this site:

http://demo2.wpdance.com/fashionzozza/

So my question is: is the theme here on themeforest.net the same as the one on wpdance.com, or are they different? Now that I look closer, I see your live demo points to wpdance.com…so I suppose they are the same theme?

My site I am taking over, for reference, is http://laurelpetersongregory.com/.

Thanks for any clarification!

Disregard, I was able to clear things up with the support team at wpdance.com. Thanks!

Hi prattm,

We only sell this theme on Themeforest, “http://demo2.wpdance.com/fashionzozza/” that is the demo of this theme.

If you need a help, please open a ticket here http://codespotsupport.com/others/ send us your purchase code. Our support team will help you.

Regards

Hi, Over the past few days an attack on my site has meant that I’ve been getting lots of spam and it’s crippling my server. It appears that this has come from the revolution slider plugin. My developer has told me that I must update Revolution Slider to the newest version. Could you please send me the latest version?

Thanks so much, Adam Graham

Hi wmgeetrims,

You can download the package again. We have the Revolution Slider plugin 5.0.4.1 on the new package.

If you need more help, please open a ticket here http://codespotsupport.com/others/ Our support team will help you.

Regards

Hi, Over the past few days an attack on my site has meant that I’ve been getting lots of spam and it’s crippling my server. It appears that this has come from the revolution slider plugin. My developer has told me that I must update Revolution Slider to the newest version. Could you please send me the latest version?

My purchase code for envato is: aec36f2b-03ac-48c8-9c87-7c4f0c3f3edb

Thanks so much, Adam Graham

hi i have made the payment for this theme but the mail regarding the complete purchase shows PAGE NOT FOUND http://themeforest.net/confirm_email/9d7c9e91-c9f5-452b-9e01-e7767c49990c?utm_campaign=sysemail&utm_content=20749188&utm_keyword=sysemail&utm_medium=email&utm_source=mid_purchase_email_verification&utm_term=sysemail

i want download this theme how can i do that now?

PS i dont want a refund

Dear blackfantasy,

Thanks for interesting our themes,

Please open a ticket here http://codespotsupport.com/others/, give us your purchase code then we’ll give you link to re-download the package.

Best Regards

Hi, I am using the fashionzozza theme and we would like to report you a problem viewing our site by mobile devices(mainly at cell phone formats) and only at chrome browser. The website opens normally but when you open a category of products and you try to use the touchscreen to move the page down to see more products, the page does not move. Please check about it and let me know

Hi,

Thanks for your feedback.

Please open a ticket here http://codespotsupport.com/others/, give us link to your site, our support team will check àn help you soon.

Regards,

Hi, I have opened a ticket on your support forum a few days a go and haven’t heard from you. I lost my ticket ID, so I have opened a new one just now. Thinking I should keep my ID safe this time I was very surprised to see I got ticket ID #XXXXXX. Is that some sort of glitch? How can I get my issue resolved???

Hi,

we did check your ticket. we are upgrading this theme. we’ll update to themeforest as soon as posible.

Regards,

are you planning to update this theme to be compatible with Wordpress 4.4 and Woocommerce 2.5 or is this the time to change my theme?

Hi,

Thanks for contacting us.

we are upgrading this theme. we will update to themeforest as soon as possible. Please wait for us.

Regards,

Hi, again I opened a ticket on your support forum and all I got as a ticket ID was XXXXXXX. ???

Hi essentiallocal,

Thanks for contacting us,

we can see your ticket in our support center, Our support team will check and reply for you as soon as possible in your ticket.

Regards,

Hi, Is there a way to display only certain portfolio categories, please? What is the shortcode? Thanks

Hi,

You can use Shortcode WD portfolio > config this shortcode and select the category portfolio that you want to display in frond end.

If you sitll cannot find and config this short code you can open new ticket at here: http://codespotsupport.com/others/ and give us information about your site. Our support team will check and help you.

Regards,

Hi, I have this theme but my support has expired, however I notice that your demo is now having the same issue and so hope you can help. If I click the product gallery images, the main image no longer changes. The zoom image shows the correct one but not the larger image displayed. In Internet explorer it doesn’t seem to work at all. See this demo page http://demo2.wpdance.com/fashionzozza/product/duis-aliquet-lorem-massa-12/#.V1f96fkrIuU On my site Internet Explorer works, Chrome doesn’t change the image and neither does Microsoft Edge. This was working until perhaps the last WP update?

Hi,

we fixed this problem in the latest update version. you can download the theme package again. we will update the demo site soon.

Regards,

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