116 comments found

Is there a way to disable the responsiveness?

Default-user
tvduong Author Team

Hi man,

It needs to customize code. Please send a customization request to support@wpdance.com. Our support team will make it for you. You must pay some cost for this.

Regards,

hi,nice theme.

How do I theme word translation, translation page has been?

Default-user
tvduong Author Team

Hi man,

Yes, translation is ready. You can use Codestyling Localization plugin to create po and mo files. Then, you open wp-config.php file and change define (‘WPLANG’, ‘your po file name’);. You can follow this guide http://codex.wordpress.org/Installing_WordPress_in_Your_Language

Regards

I just purchased the theme and installed it. the variation price can not display. Please help. thank you

Default-user
tvduong Author Team

Hi man,

Please send your issue and website admin account to support@wpdance.com. Our staff will check and fix it for you.

Regards,

Default-user

I have. Please help me as soon as you can. thank you very much

yatin Purchased

We are getting message:

<<< Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

Can you help us update the theme.

Default-user
tvduong Author Team

Hi man,

If you don’t customize the theme, you can download the new package from themeforest. Then, you extract the package and upload the theme folder via FTP or CPANEL. Please backup your old source code before uploading. If you have any issue, please send an email to support@wpdance.com. Our staff will help you.

Regards,

Im having issues with visual / text option. When i press text, nothing happens. Can you help me please?

Default-user
tvduong Author Team

Hi man,

Please send your issue and website information to support@wpdance.com. Our staff will check and fix it for you.

Regards,

also, do you have a child theme file?

Default-user
tvduong Author Team

Hi man,

You also send this request to support@wpdance.com. Our staff will send the child theme package to you.

Regards,

hi there i have been trying to write to your support email and its not working? keeps sending a failed notification

tvlgiao

Hi man,

Please tell me your email address, we will contact to you.

Regards

Default-user

i have been in contact with you in regards to changing my menu. im simply replying to your emails but they are not going through nathan@inkstreet.com.au

Default-user
tvduong Author Team

Hi man,

Our staff replied to you at ticket #6751883842. Please check it.

Many thanks,

MPAULRZ Purchased

help me, the ccs style doesn’t work well. check this http://prntscr.com/4uj3v5

Default-user
tvduong Author Team

Hi man,

Please try to CHMOD to 777 for the cache_theme folder in theme folder. Then you go to Theme Options and save again. If you still have this problem, you can send an email to support@wpdance.com. Our staff will help you.

Regards,

uzib1 Purchased

Hi, Is there support for this template?

Default-user
tvduong Author Team

Hi man,

Yes, of course. After purchasing this theme. If you have any problem, you can send an email to support@wpdance.com. Our support team will help you.

Regards,

Default-user
uzib1 Purchased

o.k thnks

Hello, Short code Tab is not working. Please provide support.

tvlgiao

Hi man,

Yes.

We have upload a new package. We need some time to Themeforest reviews and approves it.

Regards

Default-user

Great! We are waiting…

tvlgiao

Hi,

You can download the new package.

If you have any problem with this theme, you can contact to support@wpdance.com, our support team will help you.

Regards

We are using the FashionZozza theme for our site with slight edits but nothing to the actually functionality of it. The issue we are having is our affiliate backend uses coding to track orders for affiliate commissions but part of that coding relies on :

add_action(‘woocommerce_thankyou’, ‘affiliate_tracking’)

Standard “woo” files work perfectly however with FashionZozza theme it is making it so the added action isn’t being called.

How can we fix this theme to make it so the action/hook is called correctly?

Thank you in advance.

Default-user
tvduong Author Team

Hi restalfep,

You can send your issue and admin account to support@wpdance.com. Our support team will check it for you.

Best regards,

Hi, Is it possible to turn off all the e-commerce capabilities for the moment? The e-commerce will be a second stage once the site is up and running.

Thanks, Ramy

tvlgiao

Hi man,

After purchase theme, you can send your issues to support@wpdance.com, our support team will make it for you.

Regards

Hi, my boss buy your theme but producto with price variation dont show de price in the frontend, check this please.

Note: this happens when the product has variations but the prices are the same.

tvlgiao

Hi man,

Please send your issues and website url and purchase code to support@wpdance.com, our support team will check it for you.

Best Regards

Hi, vslider has a security hole. ?t hasn’t been updated for two years and my site has been hacked twice because of that plugin. Can you please fix the code?

Best Regards

tvlgiao

Hi man,

You can redownload the theme package, and find the plugin in new package. If not, please send your issues and website info to support@wpdance.com, we will help you.

Regards

Masthey Purchased
Hi There, I have purchased the fashionzozza theme and while installing the theme on the word press it was not successful and displayed an error message “500 – internal server error”. Then I have tried to load the files manually from Godaddy URL and it was successful but the somehow theme is not displaying properly…it seems the the CSS is not referred I think…any help is greatly appreciated…here is the URL of the website. http://masthey.com/

Regards Bala

tvlgiao

Hi,

We need check your site, please send your website admin account to support@wpdance.com, our support team will check it for you.

Thank you.

Default-user
Masthey Purchased

Hi We have already sent the details to support team and here is the ticket number 6507504572. But we are not getting the correct support from the team. Request your help.

Thanks.

tvlgiao

Hi,

We will check it again.

Regards

Hi, When does the theme get an update for woocommerce 2.3.7? I can’t update woocommerce because the theme doesn’t work then..

tvlgiao

Hi,

We will update it in this week.

Regards

by
by
by
by
by
by