150 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
2kpalace Purchased

Hi, I tried so far to make the site look like the demo..but nothing seems to work. Could you please help with this issue

http://boutiqueesperance.com/

Best regards,

tvlgiao

Hi man,

Please send you issues and website admin account to support@wpdance.com, we will help you.

Regards

Default-user
2kpalace Purchased

Hi sir,

I sent you my request and details through your support email.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, Would it be possible to implement PagSeguro as a form of payment? If so, would I have to hire you to do this seperately to purchase of the theme? Thanks,

tvlgiao

Hi man,

Yes, you can install PagSeguro plugin into this theme.

Regards

  • Has been a member for 0-1 years

Hi,I am james and want to purchase this theme,could you let me know if i can use this theme build one website only or build more than one website? I have used wordpress themes before but it made my website slow.could you give me your advice or suggests to how to use your theme without negative impact on the loading speed of a website? Thanks and look forward to hearing from you shortly.

tvlgiao

Hi man,

You need purchase many time for more than one website.

About speed of website, I think you need install a cache plugin. It is simple.

For other question, please contact to support@wpdance.com, we will help you.

Regards

Default-user

Hi, my website will have 4,600 pcs products for show. do you think it is fine to use wordpress coming with godaddy VPS RAM: 512 MB,Storage: 20 GB,Bandwidth: 1,000 GB/mo? Please advise us. Thanks.

tvlgiao

Hi man,

I’m not sure. But I think no problem, you can use wordpress for your store.

Regards

Default-user

thanks,when i buy,will you send us a package of the codes or install it for us only? and please could you recommend us a web hosting or VPS for our purchase also? Thanks a lot.

tvlgiao

Hi man,

We do not have any advice about web hosting. If you open a store target customers in a certain area, you should choose a web hosting put in that place, it will help the site run faster.

After purchasing this theme, you can send a installation request and webs hosting informations to support@wpdance.com, we will install theme for you.

Regards

  • Has been a member for 0-1 years

I am extremely upset right now as I asked your customer support (support@wpdance.com) to check if my child theme was working or not. What I got in return on my website was all the text colors have changed on all pages plus our shop products. In addition, the free shipping advertisement was activated, and the footer text has changed. My business logo was missing. Plus whatever else I have not discovered yet. I have spent many of nights of work to get my website the way it was. And your customer support undo everything in just a matter of seconds? What kind of poor customer support is this!

In addition, I asked on how to change text front color, styles, and size within the widgets, and the response I received was I can do so by going to Appearance > Theme options > Custom interface. Really?! If I can do it on that page, why will I even bother to ask? I am referring to things that I cannot changed on that page (I listed the items)!

At this point, how can we fix all these?

Thanks in advanced to looking into this matter.

tvlgiao

Hi man,

I’m sorry about that, the supporter was not careful, we will try to fix it as soon as possible.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
2kpalace Purchased

Hello Sir,

I’ve sent you my cpanel details for my website as you asked. Thank you for your help.

Best regards,

Serge

tvlgiao

Hi man,

Our support team will response to you.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
SpUd3r Purchased

Hi, can i have two sidebars left and right in shop layout? Because when i choose left & right sidebar, the shop layout stay only with one sidebar?

tvlgiao

Hi man,

Please send your issues and website admin panel to support@wpdance.com, we will check it for you.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, Purchased your theme yestarday and can’t get the dummy content to work to save my life! Can you kindly look into it for me? Please let me know where to send my details? Thanks!

tvlgiao

Hi man,

You can contact to support@wpdance.com, we will send it for you.

Regards

Default-user

sent you an email, thanks,

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
dawnz99 Purchased

Many thanks for the awesome technical support and great customer service! I asked for assistance from the web author with fine tuning my website and changing a few things on the template. They gladly assisted with everything I needed help with and whatever needed customization was offered at an affordable rate. The author and technical support were very responsive, professional, nice, patient and helpful in getting my website up and running. I would highly recommend purchasing any template from this author. Thanks again for all the help!

tvlgiao

Thank you for your compliment!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, No doubt that you have the best support I ever experienced. Thanks a lot. I have a question, In variation products when some of the variations have a different price, then the Price style shows like this: $825.00–$850.00 is there a way to remove the higher price and just have $825.00? because it will show up after option selection by customer. Bests

tvlgiao

Hi man,

Yes, we can make it for you. Please send your issues and website FTP and admin account to support@wpdance.com, we will make it for you.

Regards

Default-user

Thanks. I emailed the information

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 1-2 years
ltsounis Purchased

Hello,

i want to ask if theme is compatible with WP 3.9.1 and Woocommerce 2.1.12? If not, which of the latest versions is compatible with it?

Thank you!

tvlgiao

Hi man,

Yes, this theme is compatible with WP 3.9.1 and Woocommerce 2.1.12.

If you have any problem with this theme, please contact ti support@wpdance.com, we will help you.

Regards

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