tvlgiao

tvlgiao does not currently provide support for this item.

178 comments found.

Hi sir, In the theme, i’ve with woocommerce this line when he is install: Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could be the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details. – - – how to update the WooCommerce files? tks

Hi man,

We will update package for Woocommerce latest version. You can also send issues to support@wpdance.com, we will update it for you.

Regards

I contacted you all about an issue with this theme. I’ve yet to get a response. The products are NOT aligned properly and are very sloppy and all over the place. Please check your email.

Hi man,

Our staff will check and reply to you.

Best Regards

when will you update package for woocommerce Version 2.3.3 ?

thx

Hi man,

We are having a Tet holiday. We will update new package for woocommerce 2.3 in three weeks.

Best Regards

When exactly can we download the new version? I would like to know that.

Many thanks!

Hi man,

We are updating for WooCommerce 2.3. We will release on the next week(Monday or Tuesday).

Regards

Thanks for the update.

Still missing this update: wp_roedok/woocommerce/global/breadcrumb.php Version 2.2.0 is expired. The core version is 2.3.0,

Hi man,

Please don’t worry. It does not effect to your site. If you need to fix it, please send your issues to support@wpdance.com, we will fix it for you.

Regards

I did not get the right answer from support@wpdance.com

Hi,

Sorry, our staff is wrong. We will send you the new files to fix this problem.

Regards

Hi,

While I set a featured or product image, an error has occurred.

1. When I upload a file, error message shows and not generates a thumbnail. 2. When I select media library, it’s not loading a results.

When I go to media library from left side menu, the images are on the list. Your prompt help will be really appreciated. Thank you.

Hi man,

Please try to set CHMOD 777 for “uploads” folder. If it does not work, please open a new ticket here http://www.codespotsupport.com/others/, our support team will try to check it for you.

Regards

Can i get the quick start theme package

Your ticket isn’t working Not Found

The requested URL /others/, was not found on this server.

Hi man,

Please check again with URL http://codespotsupport.com/others/

Regards

P/S: Our support team will reply to you on Monday.

I updated with the latest version and started getting Javascript and other errors on my website.

Uncaught SyntaxError: Unexpected token < (index):296 Uncaught TypeError: jQuery(...).niceScroll is not a function(anonymous function) @ (index):296 (index):708 Uncaught TypeError: jQuery.cookie is not a function(anonymous function) @ (index):708 (index):1 Uncaught SyntaxError: Unexpected token < (index):1 Uncaught SyntaxError: Unexpected token < (index):1 Uncaught SyntaxError: Unexpected token <

Hi man,

Please open a ticket here http://codespotsupport.com/others/ Send us your issues and website admin account. Our support team will check it for you now.

Regards

I have done the same. My ticket number is #8900430208. Waiting for your response.

shah34

shah34 Purchased

Hi, I just bought WooCommerce WordPress Theme – RoeDok and i want to install the sample shop. Please help me.

Hi man,

Please open a ticket here http://codespotsupport.com/others/ Send us your purchase code. Our support team will help you.

Regards

Do you support the theme? It works with the new version WordPress?

Hi goodsite_kz ,

Sorry, we only have WordPress 4.2 for this theme.

Regards

Hi, I’m use your them & my dashboard have error message ‘Your theme (WD RoeDok) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.’

How can fix this? have you new update file?

Dear Sir,

Thanks for contacting us,

Please open a new ticket here http://codespotsupport.com/others/ and give us your information about your site. Our support team will reply to you as soon as possible.

Best Regards,

Hi, with latest version of Woocommerce i get an error on LOGIN using “popup form” in MY ACCOUNT under the header:

if i set a errate username/password i get:

Fatal error: Call to undefined method WooCommerce::add_error() in C:\wamp\www\vibisprayers\wp-content\themes\wp_roedok\framework\functions\woo-hook.php on line 482

Dear itajackass,

Thanks for contactiing us,

Please open a new ticket here http://codespotsupport.com/others/ and give us your purchase code and information about your site. Our support team will reply to you as soon as possible.

Best Regards,

please update compatibility for new woocommerce

Hi.

We’ll check and update as soon as possible.

Regards,

wow, the theme dont display products

Fatal error: Class ‘WC_Breadcrumb’ not found in /home/tdorthod/public_html/wp-content/themes/wp_roedok/framework/functions/woo-hook.php on line 344

Hi,

Thanks for your feedback.

Please give us information about your site to support@wpdance.com, our support team will check and help you.

Regards,

i send a email. plz help :S Fatal error: Call to undefined method WooCommerce::add_error() in /home/tdorthod/public_html/wp-content/themes/wp_roedok/framework/functions/woo-hook.php on line 482

Hi,

Thanks for contacting us.

DO you open new ticket at here: http://www.codespotsupport.com/others/? if yes, please give us information about your site to your ticket. We’ll notice to support team, they will check and help you soon.

Regards,

Please update compatibility with Woocommerce… 2 month elapsed from my last ticket.

Hi,

We so sorry for about that.

We’ll update the latest verion to themeforest in next week.

Regards,

Please correct your Changelog date

Version 1.1.7 – 2015-01-30 – Reversion 532

This is 2016 now.

regards

HI,

Thanks for your feedback. we so sorrry for about that we’ll check and change it as soon as possible.

Regards,

Hello i bought this theme sometime back but i didnt get to use it but know i do any way my problem is setting up the revolution slider do you have a demo for it please????

Hi,

Please check the package that you did download in the themeforest again. we did attached the userguide for this theme and in the userguide folder has demo for slider you can check in the document again and import slider sample the same with demo for your site.

if you cannot see this slider please open new ticket at here: http://www.codespotsupport.com/others/ and give us your purchase code. Our support team will check and give you link to download slider sample or give us information about your site. Our support team will check and help you.

regards,

Thank you

i just build a website with roedok theme, woocommerce and WPML (last version). I can see products in my default language (IT). when i switch to EN, i see 404 error page… (permalink are ok). i don’t know if the problem is roedok or wpml.

Hi,

Thanks for contacting us and so sorry for late reply.

Please open new ticket at here: http://www.codespotsupport.com/others/ and give us information about your site. Our support team will check and help you.

Regards,

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