153 comments found

dlof82 Purchased

Since updating to WP 3.7.1 and WooCommerce 2.0.18 the Add to Cart button is missing on variable products.

Sent e-mail to your support. Please help asap!

Default-user
dlof82 Purchased

Thanks! Any updates on this? It feels like my client is about to kill me :(

Default-user
dlof82 Purchased

Downgraded Woocommerce to an older version and now it the theme works with woo commerce again. Seems that the issue with the Add to Cart button not showing up with variable products started after updating to 2.0.18-ish. I now set the version back all the way to 2.0.10

tvlgiao

Hi man,

Our technical team is processing your issue, we will reply to you as soon as possible.

Thanks.

tvlgiao

Hi, I don’t see the problem. Please check again. Thanks!

whether support wordpress 3.7 +? I want to purchase this themes…

tvlgiao

Hi,

This theme is compatible with wordpress 3.7.x.

Best Regards.

I need to remove the Feedback tab. How Do I remove this?

tvlgiao

Hi man,

Please contact to support@wpdance.com, our technical will support to you.

Thanks!

I want to display the header like this .. http://prntscr.com/224mo2

rafleta

I want to display the header like this .. http://prntscr.com/224mo2

rafleta

I want to display the header like this .. http://prntscr.com/224mo2 Please help ASAP !

tvlgiao

Hi,

Sorry for delay. Our support team will contact to you as soon as possible.

Thanks!

Hi, i’m having some problems with my home page, in the middle of the page i’m using the [custom_products_category category] shortcode] but it doesn’t works, i see that the shortcode is showing the last product of the last query, then it shows the product of the category.

in “Esencial” section it should be listing this products

http://econodespensas.com.s33876.gridserver.com/?product_cat=especial

The first product is the last of the left sidebar

in “Sencilla” section the correct products are this

http://econodespensas.com.s33876.gridserver.com/?product_cat=sencilla

but in the home page it shows the last of the “Esencial” section.

I was looking so hard in woo-shortcode.php and in content-product.php but i can’t fix this error.

Thanks in advance

tvlgiao

Hi man,

Please send your website and FTP information to support@wpdance.com, our technical will support to you.

Thanks!

2NYO Purchased

I need help with installing my theme.

tvlgiao

Hi sir,

Please send your request to support@wpdance.com, we will help you install on the next Monday(GMT + 7)

Thanks.

Default-user
2NYO Purchased

Hello, Okay I sent an email. Okay thank you!

Zoom Image error . http://prntscr.com/2321v9 Zoom image no error . http://prntscr.com/2323ku

how to fix it ?

tvlgiao

Hi man,

Maybe you do not add image for product. Please send your website infomations to support@wpdance.com, we will check to you.

Thanks.

This is not Bootstrap 3 it is bootstrap 2.2.2

When I change it over to bootstrap 3 it breaks a lot of the templating. This is not cool there is a lot of missing functionality in bootstrap 2.2.2, i think I should get my money back. I have already spent a lot of time modifying what I have and it is very upsetting to find out I have to work around what I thought was included functionality!

tvlgiao

Hi man,

Sorry for the confusion, this theme not compatible with Bootstrap 3. You can’t upgrade to bootstrap 3.

Please send your problem and website informations to support@wpdance.com, we will fix to you.

Regards,

Default-user

I see you changed the compatibility section to be accurate. Will you issue me a refund on this? My client wanted bootstrap 3 so this is a deal breaker for me.

tvlgiao

Hi man,

Sorry, we don’t own authority to make refund on themeforest. Please contact to themeforest.

Thanks!

how to fix it ? ----—- ERROR ----—- http://prntscr.com/23wn18 http://prntscr.com/23wn6k ----—- ----—- no error http://prntscr.com/23wn3k ----—-
tvlgiao

Hi sir,

About this, please send your problems and website informations to support@wpdance.com, we will support to you.

Thanks!

Full demo? easy installation of the demo? be equal to the demo page? I will buy as soon as I answer. thanks and excellent work!

tvlgiao

Hi man,

Themeforest do not allow including full demo package. After purchasing this theme, please contact to support@wpdance.com, we will send you full demo package, we can also install everything to you.

Regards,

hello, will the back ground and text color/font of the main navigation’s submenus (when it dropdowns) easy to change? Thanks

tvlgiao

Hi you,

Yes, easy config backgorund and text color/font in the admin panel.

For other question, please contact to support@wpdance.com, we will support to you.

Thanks!

Hi!, We are planning to purchase this theme but we just want to ask if the plugins quick view is compatible with this and the compare product feature of the woocommerce

tvlgiao

Hi you,

This theme is compatible with plugins quick view and compare product, but you need custom style(CSS) for them. After purchasing this theme, you can send custom request to support@wpdance.com, you need pay us some fee for this.

Regards,

How to move all scripts from header in footer? Can you help me?

tvlgiao

Hi man,

Please send your issues and website informations to support@wpdance.com, we will help you. But now, we have a holiday, we will support to you on the next Monday.

Thank you.

Hello,

Before I purchase this theme does it support Opera?

tvlgiao

Hi man,

Sorry, we do not support Opera browser.

Regards,

Hello! :)

How can I install demo content? I would like to have similar look as the live preview as RoeDok .

Thanks :)

tvlgiao

Hi man,

Please contact to support@wpdance.com, we will send full demo package to you. Or give us FTP user, we will install website to you

Best Regards,

Default-user

Yes I’ve sent a mail :)

ty

I am thinking about purchasing this theme to use as a storefront for my eBay listings. Would it work this this plugin: http://wordpress.org/plugins/wp-lister-for-ebay/ or is it possible in another way?

Thanks!

tvlgiao

Hi man,

I’m not sure, I can not test that plugin. But I think it’s compatible.

Regards,

grkn01 Purchased

there is not demo xml in download file please you update again

tvlgiao

Please sent your request to support@wpdance.com, we will check it for you

I want to buy this theme, but it seems everyone is having some kind of problem…im not quite familiar with this stuff…will i have a lot of problems if i buy this theme??

tvlgiao

Hi man,

We can help you install the theme. After purchasing this theme, you can send a request install theme to support@wpdance.com.

Regards,

ancel Purchased
leo_Arimoro: I want to buy this theme, but it seems everyone is having some kind of problem…im not quite familiar with this stuff…will i have a lot of problems if i buy this theme??
Sorry to rock the boat, but, yes you will have a lot of problems if you buy this theme.

I had LOTS OF PROBLEMS when I bought the theme, and the support does not do anything to assist.

They already got paid after all, so they have nothing to lose except respect and integrity.

Default-user
ancel Purchased

I finally got a response from support. Apologies, but I think you should have clearly stated that your working hours are 8:00AM to 5:00PM GMT+8 !!

tvlgiao

Hi man,

Sorry, maybe we missed your ticket. Please tell me your ticket ID, or send a new ticket to support@wpdance.com, we will support to you on the next Monday.

Thank You.

Default-user
ancel Purchased

Thanks, Monday is here so I have updated the ticket (#8571497363) by sending email with FTP, Wordpress and MySQL details to support@wpdance.com Please don’t let me down.

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