154 comments found

How to show another menu on mobile devices, not main-menu? It’s possible?

tvlgiao

Hi sir,

It needs to be custom, please send your issues to support@wpdance.com, we will custom to you. Maybe you need pay some fee.

Thank you!

any chance to put catalog mode in the next update?

tvlgiao

Hi man,

Sorry, we will not put catalog mode in the next update.

Regards,

Thre is no logout link from the “My Account” link after login.

tvlgiao

Hi man,

Please send your website informaions to support@wpdance.com, we will add logout link for you.

Regards,

Hi,

Is this website fully translatable?

Regards

tvlgiao

Hi man,

Yes, this theme is fully translatable.

For other question, please contact to support@wpdance.com, we will support to you.

Regards,

Hi,I would like to buy your theme but I do not see one very important thing.It was created for an online store for clothes and other goods.Nowhere in the demo did not see any option to select as color and size.How can you sell clothes and products without choosing attributes?Or I’m wrong …

tvlgiao

Hi man,

Please see http://demo.wpdance.com/roedok/product/kenwood-kmix-manual-espresso-machine/. You can add more options similar to COLOR option.

For other question, please contact to support@wpdance.com, we will support to you.

Regards,

Default-user

Hi,I looked at the site.As I understand the example you can choose color, size and whatever it is?.And to simultaneously select the color and size … hopefully … Last question .. If you buy the theme.I would like to install a demo version because I’m pressed for time.. I hope that this is possible.. Regards…

tvlgiao

Hi man,

Yes, you can choose simultaneously color, size and whatever.

About install a demo version, after purchasing this theme, please send request to support@wpdance.com, we will send you full demo package.

Regards,

My client is looking to develop an ecommerce site with upwards of 30,000 products. How might this process be streamlined so that a spreadsheet file or CSV file or other file be uploaded so that upon upload, the product line’s individual pages are auto created and auto categorized? Do you have a recommended or mandatory structure of the spreadsheets column names so that this can be accomplished?

Re. it’s corresponding featured images, how should one best proceed in uploading the image directory or directory structure? Is there a naming convention to follow? Is there a specific dimension size to follow (perfectly square, 4×3, etc.) to avoid cropping of the featured images being displayed?

I would appreciated as detailed a reply as possible so that I know how to best proceed with such a high volume inventory build.

tvlgiao

Hi man,

With 30,000 products, I think you should not choose Wordpress framework, Wordpress does not match the site has a large number of products.

If you still choose Wordpress, you can reference this tool http://wordpress.org/plugins/woocommerce-csvimport/. We do not support import products.

For more details, please contact to support@wpdance.com.

Regards,

Hi, Could I install demo? Thank you …

Default-user

Well, I sent two letters ..

Default-user

Excuse me, but today all day writing letters and tickets… If you do not send me a demo or to help me just say do not wait …

tvlgiao

Sorry for the delay. Our working hour is from 8:00AM to 5:00PM(GMT+8). We will send it for you as soon as possible.

Regards,

How to change Add to card button?

tvlgiao

Hi man,

For any customize, please send your request to support@wpdance.com, we will support to you.

Thank you!

where I can find the installation process and tutorials about it?

Default-user

how to install the demo information?

tvlgiao

Hi man,

You can read the attached userguide. If you need install a store look exactly like our demo, please contact to support@wpdance.com, we will send you full demo package.

Regards,

Hello,

Can the BACS (Bank Transfer) support Hong Kong bank ?

Thanks

tvlgiao

Hi man,

Sorry for the delay. Woocommerce has support WorldPay & 2Checkout payment gateway, you can see http://www.woothemes.com/product-category/woocommerce-extensions/?prod_cat%5B%5D=1023&s=&post_type=product&prod_country=1268

Regards,

Hi,

I’m making the homepage of my site look like Homepage 1 Overview but right-first product is not showing. It seems like it invaded slide area or something.

Following is the link of the site: http://wellnpure.com/ver2/

I would be very appreciated if I get prompt help. Thank you

tvlgiao

Hi man,

Please send your issue and admin panel accout to support@wpdance.com, we will check it for you.

Regards,

Default-user

I send it!! Thank you!!!

Hi.

Looking at possibly buying this theme but am a little disturbed that when in the shop I am getting different values of shopping cart, in the top menu mini cart, the widget cart in the sidebar and the actual shopping cart page, why would this be happening in your demo?

I added 10 items of one product, in the top menu cart it showed only 1 item, then I added 50 of another product. the top menu showed 2 items, the sidebar showed 10 of the first item but only 1 of the second, the shopping cart page showed the correct info.then i added another single item and the top menu showed 88 products(?!?) the side bar correct, the cart page correct. Then I went to the homepage and the top cart said 0 items the sidebar 0 items and the cart page correct.

tvlgiao

Hi man,

This is a bug, we will update now, please wait…

Thank you!

Hi there,

I have set up my theme correctly in wordpress and almost all works ok excepto for the search, I can’t seem to do any sort of search, not in the products or the blog posts, can you please check and see what’s happening?

It is urgent that this gets fixed as my customer needs to start selling on-line ASAP.

My site: http://productos-ecologicos.mx/

Thanks and best regards.

tvlgiao

Hi man,

Please send your website informations(admin panel and FTP accout) to support@wpdance.com, we will check and fix it for you.

Regards,

Hi Your theme looks amazing!

I have a pre-sale question. Is it possible to place a short code (for audio sampling) to the product ID section? For example, if I was to look at your Home page’s products, under each product there is an product ID, can I insert a short code of an audio plugin to that area so my viewer can sample my music (my product)?

Thanks! awesome Theme!

tvlgiao

Hi man,

I don’t understand your mean. Where do you want put audio? Please explain by contact to support@wpdance.com, we will reply to you.

Thanks

dlof82 wrote:
On some Sale items you also get a number quoted in the red circle and that number is the difference between the original price and the sale price, which for a customer can be a bit misleading, they thinking that is the actual price.

Hi dlof82,

Was this issue resolved?

I too would like to display “Save” instead of “Sale” so the misleading would be eliminated.

I have search everywhere in woocommerce and roedok.

Do somebody know where I can change “Sale” to “Save”?

thanks

tvlgiao

Hi man,

You can send your issue and website insformation to support@wpdance.com, we will custom it for you.

Regards,

The template is very good, but I would like to translate it to Spanish, how do I do it?

tvlgiao

Hi man,

You can install WPML plugin or contact to support@wpdance.com, we will support to you.

Regards,

I have heared that while uploading images people get errors

How to make megamenu, where i can found the manual

tvlgiao

Hi man,

Please send your purchase ID and your issues to support@wpdance.com, we will support for you.

Regards,

mixun0 Purchased

hi, I would like to install the same widget as the website demo

http://demo.wpdance.com/roedok/

Can you help me please???

For the item: WooCommerce WordPress Theme – RoeDok

http://themeforest.net/item/woocommerce-wordpress-theme-roedok/5521556
Default-user
mixun0 Purchased

2096637248

Default-user
mixun0 Purchased

can you check again please? ticket 2096637248

Default-user
mixun0 Purchased

Ticket #5375100167

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