168 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

just purchased, went to install the theme and got an error. “The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.”

please provide a corrected zip file for me to install from.

Default-user

never mind…i was installing wrong file.

tvlgiao

Hi man,

If you have any problem with this theme, you can contact to support@wpdance.com, we will support for you.

Regards,

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

cannot figure out how to use the “homepage 1” version in my site. please explain how I get that layout on my site.

tvlgiao

Hi man,

You can contact to support@wpdance.com, we will send a full demo pacakge for you. Or we can install theme like “homepage 1” for you.

Regards

  • Has been a member for 0-1 years

Hi, I purchased this a while ago, downloaded it and still have those files. But I’ve noticed that there is a more recent version of the theme. I can’t see any where to download the updated version of the theme to help correct issues with the newest version of woo commerce.

Is there anything you can do to help?

Cheers.

tvlgiao

Hi man,

If you have purchased this theme, you can download the new version in your downloads http://themeforest.net/downloads.

If you can not find this item in your downloads, please contact to themeforest.net.

Regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States
chrissin2 Purchased

I set a TIME attribute on the theme. Not showing. Theme keeps asking for Color attribute when I already have it set.

Color attribute is not exist..Go to Products => Attributes,create new attibute with slug color.
tvlgiao

Hi man,

Please send website admin user to support@wpdance.com, we will check it for you.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
lozsta Purchased

Great support for this this theme! Great theme… one problem though cannot remove “new” label for any product?

tvlgiao

Hi man,

You can contact to support@wpdance.com, they will remove it for you.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I want to purchase a copy. But is it possible to send me quickinstallater files with wordpress file and sql file. Like now a days most magento theme come up with quick installer.

Please let me know if u can help me out.

tvlgiao

Hi man,

After purchasing this theme, you can contact to support@wpdance.com, we will send you a full demo package.

Regards

Default-user

Hi,I have purchased it and also send mail to support. I would request please send file in following format.

All files including media files and sql file. I dont want xml.

Thank you

Default-user

Hi, I have sent mail but i have not get any reply yet. It is really very very urgent. I hope you understand.

tvlgiao

Hi,

We will send you as soon as possible.

Regards,

P/S: Our working hour is from 8:00AM to 5:00PM GMT+8 Monday to Saturday.

Default-user

Hi Thank you, I am waiting for files set. As i can see a support ticket opened but no one posted anything yet on that.

Default-user

Hello, Please i have provided all info. Can you please escalated the process of delivery. I am really running out of time. Now it became a burning problem. Please please

tvlgiao

Ok men,

We send you now.

Regards.

P/S: Sorry for the delay, today our company lost off power.

Default-user

Please…. i have been waiting since last 2 hours….

Default-user

Hello buddy.. Now really i am getting disappointing. If i lost my project then i wont have any option left but asking refund. Now is responding the support

Default-user

I just saw someone responded…

tvlgiao

Hi man,

Our working hour is from 8:00AM to 5:00PM GMT+8. The last message we receive is on at 8pm. Sorry, but it is out of working hours. Our supporter will reply to you.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States
chrissin2 Purchased

Is there a way to disable quick shop so when the customer clicks on the image it goes directly to the product?

tvlgiao

Hi man,

You can deactive “WD Quickshop” plugin. If not, you can contact to support@wpdance.com, we will disable it for you.

Regards

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