205 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

That’s not good, especially since the plugin is a woocommerce plugin which is part of your theme. I will try to contact the admin, otherwise I may have to use a different theme.

tvlgiao

Hi man,

If you have any problem, you can contact to support@wpdance.com, we will help you.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jtmovies Purchased

Hello, I’ve been trying everything I could think of to install the Techgostore theme to wordpress. But I keep getting ‘Are you sure you want to do this?’ error message. I’ve zipped and unzipped every folder and file I could think of. What could I be doing wrong?

I attempt to upload the wp_techgostore-theme-package.zip after extracting it from the original file

tvlgiao

Hi man,

Please try increasing post_max_size = 20M, upload_max_filesize = 20M, via the php.ini. If you do not have a php.ini file, use the PHP Config icon in the cPanel to install one.

If not, please send your issues to support@wpdance.com, we will check it for you.

Regards

Default-user
jtmovies Purchased

I’m sorry, but where is the cPanel supposed to be?

tvlgiao

Hi man,

Please contact to server provider, they will help you.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Think I made a mistake buying this theme, lack of documentation and the dummy content does not contain anything like the website.

tvlgiao

Hi man,

You need more config to it like the demo. If not, you can send your issues to support@wpdance.com, we will send the full demo package for you.

Regards,

Default-user

Thank you for your quick response, I appreciate it. I already sent an email to support@wpdance.com

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I need help, I already submitted the license number and still no response. Ticket #2261567228

tvlgiao

Hi man,

Our support team will check it for you as soon as possible.

Regards,

P/S: Our working hour is from 8:00AM to 5:00PM GMT+8 Monday to Saturday.

Default-user

I’ve been waiting for two day now and still waiting.

Default-user

Never mind, just saw the response. Thank you!!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Turkey

Hello everyone. I take the theme was two months .always damaged site.I have repeatedly asked a lot for help. But nothing has changed.

my web does not open iPad and other phone… because slider wrong size.I’ve tried every measure What is the correct size ? I dont now .How to get in trouble I.I’m so tired of this theme…

tvlgiao

Hi man,

Please reply your issues to your ticket, our support team will try to check it for you.

Regards,

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