233 comments found

Can someone please tell me Where in the single.php file would I fix this issue with google webmaster tools?

Error: Missing required hCard “author”.

Default-user

I know where to locate the single php file but which line of code can be used to edit the – Error: Missing required hCard “author”.

Default-user

The single.php file in your theme gives errors with google structured data…..Warning: At least one field must be set for HatomEntry Warning: Missing required field “entry-title”. Warning: Missing required field “updated”. Warning: Missing required hCard “author”.

Default-user
tvduong Author Team

Hi man,

Please send your issue and FTP account to support@wpdance.com. Our staff will check and fix it for you.

Regards,

Could somebody help me? I have some questions about this theme.

-why I can not see the ‘add to cart’ button in my shop page? -I upload the main picture for one product but I can not see the image. Howerver, there is no problem for the picture of description. -I am using MyCred (gamification system), so users can purchase products with collected points. I have no idea but I can not see the “price/points” of these products. If I put the value of money (€), I can see the price, but I just want to show the “points value”

Thank you,

Miquel

Default-user
tvduong Author Team

Hi man,

Maybe, MyCred plugin is not compatible with this theme. Please send your issue and website information to support@wpdance.com. Our staff will check it for you.

Regards,

Hi, Every time there´s a new Woocommerce release, we suffer the same issue after it´s actualization: some portions of the site goes back to english and we get crazy figuring out how to get it tramslated again to spanish. Please, any help?

thanks

tvlgiao

Hi man,

You need backup your site before ugrading. Please send your issues and website info to support@wpdance.com, we will try to check it for you.

Regards

need help connecting my facebook page to the social links in the headers. The links created by the website do not appear to be working properly

tvlgiao

Hi man,

Please send your issues and website admin account to support@wpdance.com, our support team will help you.

Regards

Hello,

is there anything I can do about these notices?

wp_techgostore-theme-package/woocommerce/checkout/form-shipping.php version 2.1.2 is out of date. The core version is 2.2.0

wp_techgostore-theme-package/woocommerce/loop/pagination.php version 2.2.0 is out of date. The core version is 2.2.2

wp_techgostore-theme-package/woocommerce/myaccount/form-login.php version 2.1.0 is out of date. The core version is 2.2.6

Thank you

tvlgiao

Hi man,

Don’t worry. You can send your issues and website information to support@wpdance.com, we will update it for you.

Regards

Hi,

Is there anyway to only show the “Reviews” tab on the product page? I don’t want the others tabs “Tags” and “Additional Information”.

Thanks

tvlgiao

Hi man,

Try to find the optional in admin theme options. It not, please send your issues and website admin account to support@wpdance.com, we will help you.

Regards

Payasso Purchased

Hello, when someone try to register to my page, It don’t work. The page just blinks and stays the same, what could it be? People only can register when they complete de purchase. It doesnt work at the benning.

Default-user
tvduong Author Team

Hi man,

Please send your issue and website information to support@wpdance.com. Our staff will check it for you.

Regards,

Is it just me or on the product pages it says add to card instead of add to cart? How do i fix this? also how do i change the shopping bag at the top to shopping cart

SavagebyDesign

Turns out it says “card” on the subscriptions only why would that be

tvlgiao

Hi man,

Sorry for this bug. Please send your issues and website info to support@wpdance.com, we will change it for you.

Regards

Is it just me or on the product pages it says add to card instead of add to cart? How do i fix this? also how do i change the shopping bag at the top to shopping cart

Okay I just bought this, love the layouts and features – it said it was WordPress 4.0 ready – I should have looked when the last update was done. There are alot of deprecated calls and other issues (many noted in the past 2 months). Basically I am wondering When will an update be coming out? Do you have an ETA? Thank you.

tvlgiao

Hi man,

We will update a new package for latest WordPress and Woocommerce version on tomorrow.

You can also send your website info to support@wpdance.com, after fishish, our support team will update for you.

Regards

WebHosting_WHV

Thank you fro your fast reply – I look forward to the update!

tvlgiao

Hi,

You can download the new package.

If you have any problem with this theme, you can contact to support@wpdance.com, our support team will help you.

Regards

JLev44 Purchased

I just installed a fresh version of this theme and WP is telling me “The following plugins need to be updated to their latest version to ensure maximum compatibility with this theme: Product Color By Wpdance and Revolution Slider.”

How do I update these?

tvlgiao

Hi man,

You can update by click on it. Or send your issues to support@wpdance.com, our support team will help you.

Regards

Default-user
JLev44 Purchased

Click on it where?

Default-user
JLev44 Purchased

Nevermind, I got it.

kayos978 Purchased

I’ve already contacted support on the issues below. My shopping cart is disabled for some reason, I’m wondering if its something to do with the issues listed below:

wp_techgostore/woocommerce/checkout/form-shipping.php version 2.1.2 is out of date. The core version is 2.2.0,

wp_techgostore/woocommerce/loop/pagination.php version 2.2.0 is out of date. The core version is 2.2.2,

wp_techgostore/woocommerce/myaccount/form-login.php version 2.1.0 is out of date. The core version is 2.2.6,

Default-user
kayos978 Purchased

This was for the techgostore theme i purchased. Also there seems to be an issue with the registration page, and forgot password page. New users cannot register, and the forgot password links dont do anything.

tvlgiao

Hi man,

Please tell me your ticket ID or email address, we wii check it for you.

Regards

tvlgiao

Hi man,

Our staff has replied to you in ticket #8279038189. You can reply in this ticket.

Regards

How come my currency symbol does not show up on my shopping cart or products.

I have set it to US dollar sign in woocommerce but still does not show up.

Can you assist me?

Thanks

tvlgiao

Hi man,

Please send your issues and website url to support@wpdance.com, we will check it for you.

Regards

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