227 comments found

cotec Purchased

I would like to make it so the Catigory view does not just show the excerpt but the full article conent. How do I change this in this template?

Default-user
cotec Purchased

So the blog role right now shows only the excerpt for each article and you click it to see the full article. I would like it to show the full articles in one long blog role.

tvlgiao

Hi man,

You need a small change in the source code. Please send your issues and FTP account to support@wpdance.com, we will make it for you.

Regards

Default-user
cotec Purchased

That info was sent. Thanks!

sale badge shows amount saved, is there a option to show just sale or sale amount

tvlgiao

Hi man,

You can change it in the themes\wp_techgostore\framework\functions\woo-hook.php file. Or you can send a issue and FTP account to support@wpdance.com, we will make it for you.

Regards

can you add to social option instagram

tvlgiao

Hi man,

You can send a customization to support@wpdance.com, we will add it for you.

Regards

qwitka Purchased

Hi man!

I just bought your theme and considered thet it use Google fonts with “subset=latin” option in <link> tag. What I need to change to use subset option with Cyrillic and Latin set?

Thnx.

qwitka
qwitka Purchased

Heh! I know it, bro. But what theme file I need to edit to make it works, or what option I need to change in Theme Options?

tvlgiao

Hi man,

By default, it not add subset, you can add it in the “themes\wp_techgostore\framework\functions\custom_style.php” file, line 1382. Or you can send your issue and FTP account to support@wpdance.com, we will add it for you.

Regards

qwitka
qwitka Purchased

Thank u bro! It’s works.

Hi love the theme! ;)

One question, how can I change the size and line height of the body font?

Hope to hear from you.

Cheers.

tvlgiao

Hi man,

You need add more attribute css in the “style.css” file, line 848. You can also send details issue to support@wpdance.com, we will change it for you.

Regards

Hi,

I cant find half the plugins this is using, and it fails when i import the demo data. It would be nice to included links to the plugins required in the user guide.

Mike

tvlgiao

Hi man

Please send your issue and website url to support@wpdance.com, we will support for you.

Regards

Hi, I just purchased your template and uploaded a new wp and then the theme and cannot get it to work the way it does on the buy page. All of the pages, layout, and look are missing and I cannot figure out what to do. Can you please direct me on what to do. I am sure it is a user error but I would sure appreciate your help.

The site is showing here: http://openstagesound.com/.

Thanks, Victor

tvlgiao

Hi man,

Please send your issues and website admin account to support@wpdance.com, we will help you config theme.

Regards

Please send me all the dummy content and pages to: victor@simplewebsiteservices.com.

Thank you.

tvlgiao

Hi man,

Our support team have send it for you.

Regards

Hi, I am trying to add a product and the visual and text tabs will not let me. Plus the different areas like bold, Italicize, left, right, etc. is missing But when I go to a regular wp page the wysiwyg is there. Could you please direct as to what I need to do to fix this so I can add products?

Thanks!

Default-user

Never mind, it was a plugin creating the issue. It’s all fixed so no need to respond to this.

Hi, can you customize your logo and background with this theme? Can you also customize the ‘sale’ tag colors? I’m planning to use the woocommerce amazon estore plugin

tvlgiao

Hi man,

You can upload the other logo and change background in admin menu.

About “sale” tag, you can send a request to support@wpdance.com, we can custom it for you.

About amazon estore plugin, sorry, we don’t support the 3rd party plugin.

Regards

Default-user

Aww man, I really wanted this theme. Good thing I checked before I purchased.

Default-user

It really throws you off when it says ‘woocommerce ready’. But it doesn’t necessarily mean woocommerce amazon

Hi team, i have found that your theme is not compatible with godaddy servers. Its working fine on localhost and on greengeek server, but when i uploaded it to godaddy server some of the jquery functions stopped working. Godaddy version: http://www.bestnless4u.com.au/ Greengeek Server: http://websites-india.com/demo/bestnless_new/

If you rollover the shopping bag link on top it will not show you cart details.

tvlgiao

Hi man,

Please send your issue and website admin account adnd FTP account to support@wpdance.com, we will try to check it for you.

Regards

Is this good to be used for an affiliate store instead of an ecommerce store?

tvlgiao

Hi man,

Sorry, I think this theme does not suitable for an affiliate store.

Regards

Hello we need to limit the excerpt, what file needs to be edited?

tvlgiao

Hi man,

Please explain your problem by contact to support@wpdance.com, our support team will help you.

Regards

I have a question. How can i do for translate the theme? because in the description, you say that theme have a support for translations, but not found in configuration. I need translate the Us for pt-BR. Thanks guys.

tvlgiao

Hi man,

You need install a tranlation plugin: WPML or Codestyling Localization. For details, please contact to support@wpdance.com, we will support to you.

Regards

For anyone, who is going to buy it. Their support is pathetic, they don’t respond for many days. I submitted a ticket on 9th may 2014 and its still not resolved. they respond with unrelated issues just to show you progress. Their last response was on 26th may and i asked them 3 times to response but they have no interest.

I think they have earned enough from this theme and now they don’t care of its rating.

tvlgiao

Hi man,

Sorry for the delay. Our support team will check it for you now.

Regards

Hello My name Ayd?n from japan .15 day before I bought the theme of this person theme was always a problem. I need help for this I Opened Support Ticket 15 day before .I just wanted to help. I’m still waiting …the latest want me my web FTP info .I all send but I did not see any help. If you want to theme of these guys would recommend you to reconsider.I think these guys are liars…I do not know what to do ..I’m so tired of this theme.

tvlgiao

Hi Ayd,

Our support team has received your FTP information yesterday. We will check your issues now.

Regards,

P/S: Our working hour is from 8:00AM to 5:00PM GMT+8 Monday to Saturday.

EddieMW Purchased

Hi anyone know why I keep getting a “TypeError: a is not a function” when I try to change, update, edit etc the slides on the revolution slider. I open a TIcket but the hour diference is making it very slow, they told me to update the plugin, but makes no diference, every time I tried to update the slides and save the changes I get that error on firebug…

any help is aprecciated

tvlgiao

Hi man,

About Revolution slider plugin, you can contact to its author. Or you can send your website admin account to support@wpdance.com, we will try to fix it for you.

Regards

EddieMW
EddieMW Purchased

Yeah I know you’re a big help, is just that there is a 13 hours diference, so I was trying diferent options :)

kalel35 Purchased

I just purchased TechGoStore, and I am very pleased with. However, I have a question.

In the Shipping Section, that is displayed on ever product page the text is all condensed together. It doesn’t recognize any HTML markup.

And the custom tab I tried to use for Wholesale Inquiries and include a short code for a Contact Form, but it doesn’t seem to recognize the shortcode.

Any way to fix this?

tvlgiao

Hi man,

Please send your issues and website admin account to support@wpdance.com, we will help you.

Regards

This theme being exceptionally good, I must say, u need to have considerable experience of working with WP to get it to work, the documentation leaves a lot to be said.

the files are not exactly as mentioned in the documentation and a lot is missing

I tried getting answers seeing other’s experience, was greatly disappointed because all the answers are like ” Please send your issues and website admin account to support@wpdance.com, we will help you”

DUH !! ???

I am missing the data’s folder and sample demo.txt and homepage2.txt file etc

I see others too have had this problem before and if the solution had been posted, would have saved precious time

tvlgiao

Hi man,

You can check in the userguide > datas folder, and see more in the documentation > Homepage 2 overview tab.

On the comment box, we can not answer all question. We have a support team, they will process your problem quickly. So, if you have any problems, please contact to support@wpdance.com.

Regards

Woocommerce Tab Manager problem.

I had purchased the tab manager for this theme and when I activate it the products page in the admin stops working properly. Realizing that this is a recommended addon it should work. Currently I am using it on other sites without issue.

Please help with this issue. If you need login info please let me know.

Thanks.

tvlgiao

Hi man,

Sorry, we do not support for the 3rd party plugin. But you can send your issue and website admin account to support@wpdance.com, we will try to check it for you.

Regards

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