tvlgiao

tvlgiao supports this item

Supported

258 comments found.

just purchased, went to install the theme and got an error. “The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.”

please provide a corrected zip file for me to install from.

never mind…i was installing wrong file.

Hi man,

If you have any problem with this theme, you can contact to support@wpdance.com, we will support for you.

Regards,

cannot figure out how to use the “homepage 1” version in my site. please explain how I get that layout on my site.

Hi man,

You can contact to support@wpdance.com, we will send a full demo pacakge for you. Or we can install theme like “homepage 1” for you.

Regards

Hi, I purchased this a while ago, downloaded it and still have those files. But I’ve noticed that there is a more recent version of the theme. I can’t see any where to download the updated version of the theme to help correct issues with the newest version of woo commerce.

Is there anything you can do to help?

Cheers.

Hi man,

If you have purchased this theme, you can download the new version in your downloads http://themeforest.net/downloads.

If you can not find this item in your downloads, please contact to themeforest.net.

Regards

I set a TIME attribute on the theme. Not showing. Theme keeps asking for Color attribute when I already have it set.

Color attribute is not exist..Go to Products => Attributes,create new attibute with slug color.

Hi man,

Please send website admin user to support@wpdance.com, we will check it for you.

Regards

Great support for this this theme! Great theme… one problem though cannot remove “new” label for any product?

Hi man,

You can contact to support@wpdance.com, they will remove it for you.

Regards

Hi, I want to purchase a copy. But is it possible to send me quickinstallater files with wordpress file and sql file. Like now a days most magento theme come up with quick installer.

Please let me know if u can help me out.

Hello buddy.. Now really i am getting disappointing. If i lost my project then i wont have any option left but asking refund. Now is responding the support

I just saw someone responded…

Hi man,

Our working hour is from 8:00AM to 5:00PM GMT+8. The last message we receive is on at 8pm. Sorry, but it is out of working hours. Our supporter will reply to you.

Regards

Is there a way to disable quick shop so when the customer clicks on the image it goes directly to the product?

Hi man,

You can deactive “WD Quickshop” plugin. If not, you can contact to support@wpdance.com, we will disable it for you.

Regards

Hi, I love this theme and features. I am just trying to figure out how to get rid of the default welcome message at the top. Please help.

Hi man,

Do you have purchased this theme. If yes, please send your purchase code and your issues to support@wpdance.com, we will help you.

Regards

Wonderful Theme, but only for Wordpress and CSS Pros.

As a beginner there are too many things where the realy poor documentation is absolutly no help.

We send a Support Ticket to the devoloper with a realy detailed questen and screenshot in the hope that we became a support.

The answer where absolutly unacceptable. 3 extremly short sentences that help us in no way.

In the meantime we changed the shop system. 55€ for nothing…

Be sure you can speak css and wordpress design realy god before you buy this theme!

During the check out process the credit card and cvv number are not showing…...

Hi man,

Please send your issues and wesite information to support@wpdance.com, we will check it for you.

Regards

I have been having an Issue with every Payment gateway plug in that the CC# and CSV# fields are at the top of the the page and dont line up with the title of the field. I have been trying to get it fixed and nothing is getting done. I dont know CSS thats why I bought a Theme.

Hi man,

Please send your issues and FTP account to support@wpdance.com, we will check and css it for you.

Regards

Good evening I have a problem with the template When I want to access the product category I get the error. New updates and WooCommerce wordpress can be installed?

Hi man,

You need send your issues and website to support@wpdance.com, we will check it for you.

Regards

when you will fix the log in button to not open here wp-login.php or tell me what file is in so I can fix

Hi man,

Sorry for the delay.

We have updated the new package, please redownload and update 2 files: wp_techgostore-theme-package/framework/functions/woo-account.php and wp_techgostore-theme-package/style.css.

Regards

its fixed thank you, one more thing do you plan to add a log out button next to my account when a user is signed in

Hi man,

You can send a customization request to support@wpdance.com, we will make it for you.

Regards

Hi, I have been tryin to change add to cart button text to Buy Now. How should i do it. I have tried to using filter. But didnt work. Please let me know.

Regards

Hi man,

You can send your issues to support@wpdance.com, we will change it for you.

Regards

HELP! Our site has been up and running for a few months now with no issues. Now suddenly the shop images are not properly resizing to 250×250 like normal. Everything that was in still works but if you ADD any new featured images to old or new products they do not resize correctly. I do not believe any recent updates have been made that would coincide with the issue…. http://www.mydisplaysource.com/product-category/bundled-packages/

We have also tired disabling ALL un-needed plugins with no effect.

Any help is greatly appreciated! Thanks.

Hi man,

Please send your issue and website admin account to support@wpdance.com, we will check it for you.

Regards

P/S: we are having a holiday, maybe the support will slower than.

Hi, I have requested for support last 30 April as well as i have reported one bug that footer widget dissapread in iphone.

Would u please let me know if you got a chance to look at them.

Regards

Hi man,

We will check and reply to you as soon as possible.

Regards

Thnx and footer widget disappeared in ipad too

Is anyone having a problem with the Revolution Slider compatibility for this theme? I still to this day after going through the proper support cannot add caption to slides… I have contacted support numerous times and still to this day the problem has not been figured out… I have used the revolution slider with countless themes and it has worked great and this is literally the first time I have ever had any problems with it within a theme. Any suggestions? Anyone have the same problem and find the fix?

is Premium Revolution Slideshow include in theme or i need to buy it ?

Hi man,

It is included in this theme.

Regards

yes but license and buy code in file it not correct cant use?

Hi man,

The license is “slider-revolution-responsive-wordpress-plugin-license.txt” file. And it is correct.

Regards

How do you disable cloud-zoom on this template?

Hi man,

You can send a cutomization to support@wpdance.com, we will disable it for you.

Regards

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