122 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
codyw Purchased

Support ticket #1006 – Navigation bar suddenly disappears when scrolling down the page, and also does not “slide” anymore, just jumps straight to the page. Any help? Client waiting!

XiaoThemes

Looks like your ticket was solved :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, how does the fancybox work please? Thank you

XiaoThemes

Do you mean the portfolio projects? Below the Publish button you’ll see a area where you can set for example a video url or a image url for example.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I love your template !!! Is it possible to put a video (like a showreel) at the top of the page?? Thank you :)

XiaoThemes

Hi.

Only editing the files, you would need hire somebody to enable this kind of feature.

Cheers, Rafael

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
hbrito Purchased
Hi, I changed the text at the homepage, updated and now the background image disappeared. How can I fix this ? http://www.luchin.cl
XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! It looks like you switched to another theme –¬†if you ever choose to come back please let me know :)

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Blup Purchased

Hello !

I love woop!! And I try to do my best for understand. I would like to change the size of the name (ex:john doe), can we do that? How you make the “recent work”? I don’t find the codes for make the same… And last question: How separate the text in columns like “services”?

Thanks a lot! ;)

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! You can find the big text John Doe etc in styles.css line 83, currently it’s 120px.

You can find instructions about setting up the theme in the documentation files.

What do you mean by separating the text?

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi, How do I include more than six projects and how do I make them link to external pages when clicked? Thanks,

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! The shortcode for the projects is [recent_projects num=”6”] –¬†change the num.

For linking to external pages you’d have to modify the shortcode.

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years

Where’s the support??

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service!

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

The sticky nav disappears when selecting a nav item after the first click.

The template is throwing a JavaScript error.

http://wicomicoforge.convoydev.com/

Please advise on the fix for these issues – THANKS

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! It looks like you’re using another theme now, if you ever choose to come back please let me know :)

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Your demo site Nav on Mac Safari does not respond, or is not meant to respond?

Just an FYI

Update: If I copy and paste the links they do work.

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! Thanks for letting us know!

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is there anyway to make the custom background automatically resize/scale for different screen views?

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! You would need to have javascript for that, but yes it’s possible. maybe there’s even a plugin out there that does that.

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
rseo Purchased

It would be nice to have the social media icons with a transparent background so that if you change the body background colour you dont have the ‘pale wood’ behind twitter, linkedin etc.

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! Thanks for the feedback!

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I was ready to buy but found out the links do not work on iPhone with latest IOS . In fact, tried many more single page themes and they all suffer from the same problem.

Will you release an update taking care of this? Thanks!

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! I’m afraid that’s not in the pipeline.

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is this theme responsive? I know you we’re planning to make it responsive a couple months back. Did you actually do it? Really love this one and would love to buy it.

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! No Woop is not responsive.

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I can’t customize anything from the Theme->Customize menu anymore…. It seems like an update overrode the original editing abilities? Changes such as the name, background, etc… Any insight on the problem?

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! Make sure you are using a compatible version of WordPress, you can find compatible versions in the right sidebar. And try to deactivate any plugins to see if that’s the issue.

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
rseo Purchased

I am waiting for a response to my support ticket #1683. Still no sticky nav bar, contact form and title text appears over white blocks on iPad. Have been waiting for 2 days now. Please reply.

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! I’m sure we responded by now :)

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello. I purchased this theme and I have a question. Please can you let me know if you can get rid of the ‘&’ in the intro. Also is it possible to place a custom image for the whole intro section? I’ve raised a support ticket but not had a response. #1810

Hope to hear from you soon.

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! You can find the & in header.php line 44

<span class="intro_line" /><span class="amp">&</span><span class="intro_line" /><br />

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
markbvv Purchased

Hello,

The page I’m working on is: www.textfeud.nl

When I click on: ‘Blog’ I want to be scrolled down, http://textfeud.nl/blog . When you click it, I want to be “scrolled down” to the word ‘Blog’. And when I click on a blogpost I want to be scrolled down to the title of the post.

How can I add this function? In the blog.php?

Thank you already

Hope to hear from you, you can mail also to mark@norbruis.com

- Mark

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! It looks like your blog page is an external page, there are no anchors on pages outside the single page theme.

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
chandil Purchased

Hello, the links are not working on iPad/Android. Is there anything specific that needs to be looked into? It works fine on the template.

Thanks, chandil

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! I’m afraid it’s a known issue, sorry.

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

Is theme compatible with WP 3.5???

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! You can find compatible versions in the right sidebar on this page.

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

Can I add a woo commerce shop to this theme?

thanks, Aryel

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! We did not test that I’m afraid.

You can comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

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