920 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
brianflax Purchased

Hi,

I’m unable to remove the tagline in the header. It has been removed from theme options and the general site settings, but it is still showing on every page. Is this a bug, or is there a way to remove it?

Thanks!

ParkerAndKent

Hi Brian,

so you removed the text from the Theme Options and from the Settings -> General page, but you still see it.

Are you working with a multilingual plugin?

Parker

Default-user
brianflax Purchased

Hey Parker,

Exactly. I’ve removed it from both pages and it’s still showing up at the top right of the screen. I have multilingual plugins installed but I haven’t activated any of them yet. I’ve deactivated all the plugins I have already, but it is still showing.

Thanks!

ParkerAndKent

Hi,

please, send me a message via the contact form on my profile page with theme URL and admin access. I’ll check what’s wrong :)

Parker

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi there,

I am having trouble understanding why my breadcrumbs are showing some data that I don’t want to show up. I’d like to be able to exclude the following items that have been bold typed.

This is for the following link to the following page:

http://thehubgallery.com/new/product/antiquities-4/egyptian-mummy-mask-dynasty-xviii-xxii-c-1550-bc-715-bc/

It is showing this:

Home > Blog Special Grid > Inventory > external > Egyptian Mummy Mask (Dynasty XVIII -XXII; c. 1550 BC – 715 BC)

Should I change my permalink structure? Or is this something that needs to be adjusted from within the theme options?

Thanks again for the help. I can’t say enough about your customer service, thus far.

ParkerAndKent

Hi,

you need to set the right parents (or unset them if ou don’t want them) under Settings -> Breadcrumb. Basically you need to set up the breadcrumb plugin.

Parker

Default-user

Configured the breadcrumbs. Thank you.

ParkerAndKent

You’re welcome :)

Parker

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
leonardod Purchased

hi Perker,

this time, I have a particular question.. after creating a new page with a blog template (because I needed a page for news & events, and so i supposed that this one was the best way to do it)

If I insert an article, of course this appear as short form in the News&Events page…it’s great!!, but clicking on it, this article appears in another page (full format) were the title is “Blog” instead of “News&Events” ... :ooooo.. (my face!!!) ahahaa

Is possible to change this title with News&Events as the main articles page that I created?

Many many thanks in advance…and yes..the THEUMBRELLAAGENCY is right about your customer service!!!!

ParkerAndKent

Hi Leonardo,

thanks for your compliments, I appreciate that. Is the page News&Events your main blog or you have a main blog for all the categories in a separate page?

Parker

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
leonardod Purchased

Yes.. News&Events it’s a main (and unique) Blog…

thankss

ParkerAndKent

Ok,

so basically you just need to hange the word Blog. Instead of editing the core files, I suggest you to “translate” the word. Check the translate section of the Appearance -> Theme Docs and create the .mo file for your language, eg en_us.mo. So “translate” the word Blog to what you want…

With this plugin you can easily create the translation for your language, where you can edit any string of the theme: http://wordpress.org/extend/plugins/codestyling-localization/

Doing this way you avoid to change the scripts and so risk to lose the changes when updating the theme.

Let me know,

Parker

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
leonardod Purchased

consider that I have disabled the possibility to reply/post a comment… all that I need is the possibility to show same article as NEWS . that’s it… :)

ParkerAndKent

Ok, no prolem. I answered to your other message.

Once you translate the theme, remember that instead of creating the main blog with a page template you could have chosen to assign to a default page the main blog. In this case you would have to setup the blog layout in the Appearance -> Theme Options.

Read carefully the docs, specifically the blog creation section.

Cheers,

Parker

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 6-7 years
mikmac Purchased

Nice piece of work, wanted something to work across platforms and this does the job.

Just one thing….on my android smart phone (works fine on Apple laptop), the html5 video does not resize, in fact the video does not work at all, the videos on the vimeo and youtube pages work and resize just fine. Any ideas?

ParkerAndKent

Hi,

thanks :)

Well, I didn’t have the chance to test it on android, but I’ll investigate the issue.

Cheers,

Parker

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

P&K, We are using page-home-agency.php template (Sold theme) for home page and we are trying to put home page slides in order but we do not see the option allowing that. Our slider images are added to media and attached to the Home page. No products involved yet. Is sorting slides possible?

Thank you in advance!

ParkerAndKent

Hi,

in your home page admin, click on the upload/insert button and access the media manager of the page where the slider images are. You can just drag and drop them to change their order ;)

Parker

Default-user

Thank you – that worked!

ParkerAndKent

You’re welcome :)

Parker

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Jtreagus Purchased

Hi Parker,

Just wondering how you were going with finding out why my image slider and options do not show at all even though I have one of your page templates selected? I have been reading through your comments and noticed that a couple of other people have had the same issue.

I was hoping to work on it this weekend and would really appreciate it if you could get back to me soon.

Thankyou. Jacqui

ParkerAndKent

Hi,

sure, I’ll take care of your case today. Sorry for the delay, but I’m very busy with many support requests :)

Cheers,

Parker

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I am trying to change the shop archives title from ‘Products’ to ‘Inventory’. I’ve gone through the localization files (via the plugin) and adjusted what seems like everything I can to no avail. And I’ve searched the woocommerce plugin php files as well as the pk template files and can’t seem to find the file/line to edit. Help?

ParkerAndKent

Hi,

I’ll send you an email ;)

Parker

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
leonardod Purchased

Thank you so much for all!!! Parker….

ParkerAndKent

You’re welcome :)

Parker

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
tigersun Purchased
Hi there I can’t seem to get the template to work properly at all. http://sufyl.rawrmarketing.com/

It’s just showing a jumbled mess and when it does work, the skin customizer does not. Saving changes does absolutely nothing… please help!!

ParkerAndKent

Hi,

go to Appearance -> Theme Options -> Advanced and turn off the “optimize performances” option.

I’m releasing an update in the next hours for this issue. You can also send me a message via the contact form on my profile page with theme URL and admin access if you need help ;)

Parker

Default-user
tigersun Purchased

I turned off the optimize performance option and saved the changes – but the site is still shows no CSS .

I will await your update! Hopefully it’ll fix this issue

ParkerAndKent

Hi,

send me a message via the contact form on my profile page with your theme URL and admin login and I’ll check it out, probably there is something else to look at because it must work with that option turned off.

Parker

Default-user
tigersun Purchased

Sent you an email! Thank you for your fast responses on the board!

ParkerAndKent

Hi,

you’re welcome, tomorrow morning I’ll check it.

Cheers,

Parker

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tumweb Purchased

I want to show snap points popup in slider like your demo How can I identify snap points on homepage slider?

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 2-3 years

How do I put a picture of a product on the frontpage slider and link it with the product page?

Read the Appearence Docs… don’t get it. What I did: 1. Created a product 2. Uploaded a post picture 3. Added image custom link and image custom target under media 4. Added title properties, description properties and snap points

Still don’t see it on the Homepage Slider (have chosen the Jigoshop-Design).

ParkerAndKent

Hi,

the slider images should be uploaded within the homepage, not the product.

So, edit your homepage, upload the slide image representing your product and add to it link and target.

You did this in the product and you don’t have to do this there, but in your home page.

Let me know if this is clear. The slider images belong to the home page.

Parker

myblogtrainer

Hi Parker, not clear :-( 1. found out my homepage under Settings/Reading/Startpage shows/Static page/Startpage 2. Pages/Startpage/Edit 3. Attached Featured image to page (right lower corner) 4. Made the settings of the featured image 5. Klicked: Use as Featured image 6. Closed Popup 7. Republished page

Doesn’t work as the foreground of the homepage slider. Probably I misinterpreted you. Please doublecheck.

Chris

myblogtrainer

Clear ;-) Thx Chris

ParkerAndKent

Cool,

you’re welcome!

Parker

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Just purchased this domain for our Comic Book Shop, can’t wait to get started! Thanks!

ParkerAndKent

Thanks!

Parker

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

I apologize for the silly question but how do you remove the red dashboard button on the freshly installed homepage, i cannot find the controller option for this .

ParkerAndKent

Hi,

why do you want to remove it? Only the admin, when logged in, can see that button…

Parker

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 2-3 years

Had a button problem from the beginning… See screenshot here: http://www.myblogtrainer.de/wp-content/uploads/sold/gotoshop.png It’s the dashboard button in the upper right corner and the big Go to Shop button. The rest of the frontpage buttons are ok.

Another question is: How do I change the color of the “Add to cart” buttons?

ParkerAndKent

Hi,

I’ll let you know asap.

Parker

ParkerAndKent

Hi,

ok. The dashboard button is visible only by the admin, so its color is in the code, we didn’t make it editable because is part of the admin section.

Instead, the “Register” / “My Account” button always on the top right is editable in the Theme Options -> Skin tab, is the first option.

All the buttons of the home pages are editable via their options below the editor, when you edit the page in the admin.

The “Add to cart” and other particular buttons, being not part of our code, must be edited by editing the image, that you can find into the psd folder, the file is: default_buttons.psd

Once you edit it, export the default_buttons.png and replace it into the pk2012_sold/images/button_icons/light/ (or dark) folder.

Parker

myblogtrainer

Hi Parker Thx for the info… it will also help me. Sorry I was not clear enough. I meant the white vertical line before the G of my attached “Go to shop” button. Have the same phenomenon in the Dashboard button. Please, lok at the attached link from above. Chris

ParkerAndKent

Hi,

yeah, I see that. Did you edit any theme file or css? Can I have a link to your theme? Never seen the button in that way, so something should be happened to it :)

Let me know,

Parker

myblogtrainer

Haven’t changed any CSS . Only kicked out the two language plugins and activated WooCommerce.

To which address shall I send the link? Have to make some preparations b4 I send you the link. So perhaps in the late afternoon.

Chris :-)

ParkerAndKent

Hi,

no problem, send it to me via the contact form on my profile page.

Parker

myblogtrainer

The upgrade hasn’t helped :(

ParkerAndKent

Hi,

no problem, tomorrow as first thing I’ll check your emails.

Parker

myblogtrainer

What do you think… does it make sense to reinstall all or do you see a simple solution for this?

ParkerAndKent

Hi,

sorry for the delay, but yesterday I’ve been very sick :( I’ll check your email and installation and I’ll let you know.

Sorry again,

Parker

myblogtrainer

ups sorry… take your time and think positively ;-)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Goodevening, I live to buy your template But I need to desable the cart and the ‘add to cart’ buttons. I have to create a window web-site, without shop. Is it possible?

ParkerAndKent

Hi,

the ecommerce plugin isn’t mandatory, you can not activate it and use the theme only for blog and portfolio.

Let me know if you have other questions.

Parker

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

my question is other. I want to use your module to build a show case site without checkout and basket functions. Basicaly need to remove button and acess to following functionality: “add to basket” button; basket mangement functions; “checkout” functions; checkout step;

Can i made this with your module ? Thanks.

ParkerAndKent

Hi Luciano,

well, they’re not my modules :) They are external ecommerce plugin.

In any case, I understand your request and that would be possible with some settings and some basic CSS to hide certain elements. I can help you with this.

Cheers,

Parker

  • Bought between 1 and 9 items
  • Europe
  • Has been a member for 2-3 years

This is one of the best theme in Themeforest, rated it as 5 stars, thank you for perfect work!

Just cannot find the possibility to create well-looking work-project for my client. He has many items (works) with 3-10 landscape and portrait images for each of item. I try to create the work-item in order to show his images (each item contains, as I said before, 3-10 pictures and some description text). I try to choose some suitable format for this task – it is slider or lightbox format. The exist slider sections cannot croping this mix, right? All portrait images move the text of work-item down.

When I choose the “lightbox” format, the client (visitor) cannot use the keyboard arrows in order to flip pictures. He must close and open each picture. The “slider” format is better in this case (when the visitor click-on one of sliding image, then he can flipping the images with help of keyboard. This is the key difference between both of lightboxes. But the slider is not well for mix of portrait and landscape images…

Maybe, there are some helpful checkboxes or adjustments inside of The Sold! theme? If not, can you make some additional section for choose the kind of crop of slider images in portfolio-item’s template? Or can you do the same lightbox for lightbox format as for slider format?

ParkerAndKent

Hi,

the lightbox gallery should work like the slider’s lightbox, obviously you need to upload all the images within a single work. If you intend to have a complete gallery of all the thumbnails of the grid, that can be done, easily.

Shot me a message via the contact form on my profile page and let’s see which is the best solution. Send me a link to your theme.

Cheers and thanks for the rating.

Parker

fotomaster

Thank you for prompt reply! I have already found (after your answers here in forum): the lightbox format isn’t work without of future image. So, before I tried to compare two lightboxes – one of the theme’s and other from “[gallery link=”file”]” shortcode’s. Now it is okay for lightbox. By the way, why the “[gallery link=”file”]” ligthbox isn’t the same with the “lightbox-format”? I supposed, this is one lightbox in the theme, right?

Also the croping function for slider images will be well in future…

I have already sent you email as you offered me here. Thank you again for answer in essence.

ParkerAndKent

Hi,

you’re welcome. I’ll be back to you tomorrow morning.

Cheers,

Parker

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i am getting this error any idea???

Fatal error: Call to a member function get_element_translations() on a non-object in /home/content/64/9640264/html/main/wp-content/plugins/sitepress-multilingual-cms/inc/translation-management/pro-translation.class.php on line 1656

ParkerAndKent

Hi,

deactivate one of the multilingual plugins, you have to chose if use wpml or qtranslate, but don’t activate both at the same time.

So, deacivate one.

Parker

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