932 comments found

Just a quick question.

With the image on the products, what is the actual dimensions meant to be? my images are extremely stretched and need to be remade to suite the correct dimensions.

Please see below for what I mean (the main image) http://techtitans.co.uk/shop/samsung-galaxy-s2-screen-repair/
ParkerAndKent

Hi,

read the Appearance -> Theme Docs -> Important Infos and set up correctly the ecommerce plugin. Then, because you did not set the right image sizes before uploading them, you will need to regenerate the images. Use the Regenerate Thumbnails plugin.

Parker

Thanks for the answer before, my bad for not looking.

I have a different issue though that isnt documented.

With the image below the slider (mine has 3 boxes) http://techtitans.co.uk/

What Im wanting to do is use dreamweaver map code to make the boxes clickable. I cant insert HTML into the image as its the featured image for that page.

What do I need to edit in the theme to manually insert the image? that way I can insert the map code as well as the image code.

Thanks.

ParkerAndKent

Hi,

did you find out where to add it?

Parker

Hey Guys,

I’m getting this error when I try to edit a product:

Fatal error: Call to a member function get_element_translations() on a non-object in /home/content/74/10002974/html/wp-content/plugins/sitepress-multilingual-cms/inc/translation-management/pro-translation.class.php on line 1656

I’m also getting this error when I try to activate WooCommerce (I have Jigoshop already activated, not sure if that affects it):

Fatal error: Cannot redeclare add_cheque_gateway() (previously declared in /home/content/74/10002974/html/wp-content/plugins/jigoshop/gateways/cheque.php:21) in /home/content/74/10002974/html/wp-content/plugins/woocommerce/classes/gateways/cheque/class-wc-cheque.php on line 178

Here’s the site:

http://rc-md.com/

Thanks in advance.

ParkerAndKent

Hi,

try these solutions suggested by the user angelitom:

Solution 1: First of all press the ‘Shop’ tab, then make your changes (e.g. change the currency etc.), press the save button. Now your changes should be saved.

Solution 2: Press another tab and then go back to the ‘Shop’ tab. Follow the instructions above. Should work.

Let me know,

Parker

Default-user

Solution 1 worked perfectly, thanks to you & to angelitom.

ParkerAndKent

Hi,

you’re welcome :)

Parker

digrafo Purchased

In English

Good morning Parker: I bought the theme and I have a question. I want to work with the Demo WooCommerce and installation state that you need to assign the template Home Page WooCommerce template, (Also the home page for the ecommerce needs to be updated: instead of the Home Page JigoShop Template you need to assign the Home Page WooCommerce Template to it and save/update) but just see to choose from: Homepage Agency Home Business Freelance Homepage Homepage Jigoshop and Standard Homepage How I can turn to Woocomerce template you indicate in the Demo installation?

En Español

Buenos días Parker: He comprado el tema y tengo una duda. Quiero trabajar con WooCommerce y en la Demo de instalación indicas que necesito asignar la plantilla Home Page WooCommerce Template, pero solo veo para elegir: Homepage Agency Homepage Business Homepage Freelance Homepage Jigoshop y Homepage Standar ¿Cómo puedo activar la plantilla de Woocomerce que indicas en la Demo de instalación?
ParkerAndKent

Hi,

you should see also the Home Page WooCommerce Template in the list… which version of the theme do you have?

Cheers,

Parker

I would like to delete the tab on a product page description and attributes.

I need to delete that line?

Thanks in advance.

ParkerAndKent

Hi,

can you explain me better which elements you want to hide? The description tab only? Which attributes?

Could you make a screenshot with highlighted the parts to hide?

Cheers,

Parker

1.in the products page I would not get the part of the description at the bottom: http://www.anymotion.it/product/d3100-camera/ I would like to delete the tab of the product description. there is a parameter in the setting of jigoshop to turn it off? 2.but the home page does not want to see the description under the product image: http://www.anymotion.it/
ParkerAndKent

Hi,

ok, I’ll let you know.

Parker

1.in the products page I would not get the part of the description at the bottom: http://www.anymotion.it/product/d3100-camera/ I would like to delete the tab of the product description. there is a parameter in the setting of jigoshop to turn it off? 2.but the home page does not want to see the description under the product image: http://www.anymotion.it/
ParkerAndKent

Hi,

ok, I’ll let you know.

Parker

digrafo Purchased

En Español

Hola
La Versión 2.0.6
En el apariencia —Tema Sold -—Personalizar
Portada estática
En “Portada” aparecen las páginas de muestra, pero no aparece ninguna Home Page WooCommerce Template
Podría mandarle un pantallazo, pero no se a que mail dirigirme.

In English

Hello
Version 2.0.6
In appearance pk2012 Sold! Theme - Customize
Home static
In “Home” are the sample pages, but nothing is WooCommerce Home Page Template
It could send a screenshot, but not to that mail address.
ParkerAndKent

Hi,

maybe you’re looking in the wrong place.

In the admin, go to Pages -> All Pages. Click to edit the “Homepage JigoShop” page. When into the page editor, below the save/update button there is a select for the page template. There, select the WooCommerce template and then save.

Let me know,

Parker

Hi, I’m using Woocommerce with the Sold theme. I set the main image as the featured image. How do I add additional images for each product?

ParkerAndKent

Hi,

just upload them through the product media manager. Click on the featured image to open the manager and upload from your computer the other images.

Parker

digrafo Purchased
Thank you very much!
I was looking in the wrong place.
It is the first time I have a shop and is a bit complicated.
Again, thank you. Muchas gracias!
Estaba buscando en el sitio equivocado.
Es la primera vez que hago una tienda y es un poco complicado.
De nuevo, gracias.
ParkerAndKent

You’re welcome :)

Parker

digrafo Purchased
Thank you very much!
I was looking in the wrong place.
It is the first time I have a shop and is a bit complicated.
Again, thank you. Muchas gracias!
Estaba buscando en el sitio equivocado.
Es la primera vez que hago una tienda y es un poco complicado.
De nuevo, gracias.
ParkerAndKent

You’re welcome :)

Parker

1.in the products page I would not get the part of the description at the bottom: http://www.anymotion.it/product/d3100-camera/ I would like to delete the tab of the product description. there is a parameter in the setting of jigoshop to turn it off? 2.but the home page does not want to see the description under the product image: http://www.anymotion.it/

Sorry but i’m in deadline…...crying

Could you please let me know via mail or here?.....thanks!!!!!!

ParkerAndKent

Hi,

please, don’t double post your questions, I’ve seen them. Just give me the time to test and find a solution.

I have many deadlines too, but just have a little of patience.

Thanks,

Parker

Hi,

I am having problems with the slider on the home page. I have created the home page with the jigoshop home template and the format is standard. I have also attached 3 images to the home page and have set the background to another image in my media library.

When I view the page, the slider section only ever shows the background image, it does not show the 3 images which I have attached.

Interestingly though, if you view the source code (see below) of the page, it includes the images (yet still does not show them)

Do you know if I am forgetting to do something? set a setting? images wrong size? wrong format?

Any help would be appreciated. Thanks in advance.

<!-- pk start featured slider --> <div id="pk_featured_slider" class="pk_content_slider"> <div class="pk_slider_content"> <div class="pk_slider_item"> <div class="pk_slider_item_media"> <img width="980" height="500" src="http://localhost:8888/wordpress5/wp-content/uploads/2012/11/Even-works-on-induction-cooktops.png" class="attachment-full" alt="Even works on induction cooktops" title="Even works on induction cooktops" /> </div> </div> etc........ </div></div>
ParkerAndKent

Hi,

that’s strange. Send me your theme URL and admin login via the contact form on my profile page and I’ll check it out.

Cheers,

Parker

nekkon Purchased

Hi. I have some questions again. Hope I am not asking the same past questions as I can not check in this comment area. 1 What is the best procedure to upgrade your theme as when I tried with wordpress it failed saying that the theme already existed. I had no other option than to manually replace all files. 2 Custom css affects which css files as I tried for example: .pk_center_box {background-image: url(’../images/back_grounds/Back80.png’) !important;} which is in style.css and didn’t work. 3. Updated to 2.0.8. and products in the page title changed but on the browser title bar it still says Products|Best Buy.. How do I remove Products from there too? 4. Number of products/downloads on shop page. How do I change or set it to 4? Thanks again and hope your forum area will be up soon as we can all search for answered questions instead of making you write them again and again. I think a FAQ page in the download will help beginners too.

ParkerAndKent

Hi,

1: If you didn’t edit any theme file directly you should just replace the theme folder via ftp on your server. Never do the upload through the WP admin, that’s not for updating and you risk to break everything if you install the theme 2 times. If you edited any theme file, you can also replace only the updated files by following the changelog.txt list of updated files.

2: You can’t set a relative path in WP CSS files. Change the url of your image to be absolute. Then, don’t edit the style.css otherwise you would have trouble updating the theme (as explained before). Put your custom CSS in the Appearance -> Theme Options -> Custom CSS and it will be safe because it will be stored in the database and you wouldn’t risk to lose your changes when replacing theme files.

3: The “Products” is the name of the ecommerce post type and so it is displayed when in a shop archive. Not sure if it can be translated, I’ll let you know.

4: Open the framework/pk_ecommerce and set “return 4” at line 32.

For a 4 columns layout you will need to use different image sizes and regenerate your thumbnails if you already uploaded your shop images.

These are the sizes for 2/3/4 columns layouts, with sidebar and not:

Full width shop:

1/2 4:3 = 460×345 – 16:9 = 460×259

1/3 4:3 = 300×225 – 16:9 = 300×169

1/4 4:3 = 220×165 – 16:9 = 220×124

Sidebar shop:

1/2 4:3 = 280×210 – 16:9 = 280×157

1/3 4:3 = 180×135 – 16:9 = 180×101

1/4 4:3 = 130×97 – 16:9 = 130×73

As you can see the catalog image size changes, I’ve added also 4/3 and 16/9 sizes depending on your taste.

Cheers,

Parker

ParkerAndKent

Regarding me answering again and again to the same questions… the problem isn’t the forum, the problem is that nobody takes the time to read the docs.

In 90% of the cases the questions are related to things explained in the docs.

Parker

bous026 Purchased

Hello ParkerAndKent:

I translate the following text file … What file I can translate it? With poedit I could.

Image Link : https://lh3.googleusercontent.com/-vUukaKCTX8c/UKH60UZ0azI/AAAAAAAAA48/BCVoGc-Ph7I/s567/Contact%2520Form.jpg

Regards

ParkerAndKent

Hi,

that title is in the contact page content… just edit it in the contact page editor. That’s not a string that needs translation.

Parker

:-(

1.in the products page I would not get the part of the description at the bottom: http://www.anymotion.it/product/d3100-camera/ I would like to delete the tab of the product description. there is a parameter in the setting of jigoshop to turn it off? 2.but the home page does not want to see the description under the product image: http://www.anymotion.it/

Sorry but i’m in deadline…...crying

Could you please let me know via mail or here?.....thanks!!!!!!

ParkerAndKent

Hi,

please, don’t double post your questions, I’ve seen them. Just give me the time to test and find a solution.

I have many deadlines too, but just have a little of patience.

Thanks,

Parker

djmcard Purchased

Hello-

I really like this theme. It has great functionality. However, I would like to create a static splash page that would give visitors the option to visit the blog, the shop, or the home page by clicking on different areas/buttons in the image. Is there a way to do this in this theme or a work around? I know that you can have a welcome image when the site is visited but it will only take you to the home page and will not support the options that exist for descriptions and titles in a slider image for the homepage. If I could have those options available in the welcome image for three different buttons/links, that would work for me. I hope this isn’t too confusing.

ParkerAndKent

Hi,

I think I get what you mean… the welcome image isn’t right for what you need… you should create a specific page template (but your question let me think that you wouldn’t be able to do such thing) or just create a standard page with 3 columns and 3 images to link to the different areas, but I’m not sure if that would look like a landing page.

Parker

Default-user
djmcard Purchased

I am really impressed with your customer service and prompt responses. Pretty amazing.

You are correct as far as the welcome image option not meeting what I am looking for. It would if it could have more than one link. I’ve created my own landing page image with three buttons but it is useless if I cannot have the buttons link to the three pages.

I do not have the skill set to create a specific page template as far as I know. I did slice the image in photoshop and add the links that way, but it is a html page now and I am sure of where to place it in my wordpress directory, or how to make it the homepage. Especially to keep the rest of the site functioning.

As far as making a three column standard page I think I could do that. It would be a little self-defeating in that I wanted the landing page to give people only the three choices of where to go to begin with and this options leaves the top menu bar and side bar, as I have forced the sidebar on the pages. I like having the sidebar on all pages…. except my landing page, and the portfolio homepage doesnt seem to have a native sidebar option. It is my experience that some people can easily get overwhelmed when there are too many menu options at first.

Anyhow, thank you for your ideas. If you have any other thoughts on a landing page, I welcome them. Particularly if you determine a way to have the slider functionality available in the welcome image. I have a feeling that this might present an interesting coding puzzle…. or maybe not. You seem to be pretty skillful in presenting solutions to all of our requests. :)

ParkerAndKent

Hi,

if you create the full html page of your landing page layout I can then transform it to be a selectable page template for the theme.

Send me an email via the contact form on my profile page and I’ll try to help you.

Cheers,

Parker

Ok ….sorry….:-)

I think it is a better solution for other users.

Break the first description of the button “add to cart” ...don’t have too much sense.

This could be a change that increases the quality of the site in general … don’t you think?

ParkerAndKent

Can you explain me in the home what you would like to have/remove from the products? Do you want only the image or what?

Can you be more precise?

Parker

ParkerAndKent

Anyway,

you didn’t set up the ecommerce plugin correctly. It looks all messed up on your theme.

Please, set it up correctly as explained in the Appearance -> Theme Docs -> Important Infos and then regenerate your images once you set the right image sizes: http://wordpress.org/extend/plugins/regenerate-thumbnails/

Please, read the docs.

Parker

ParkerAndKent

Btw,

for your questions:

1: If you don’t want the description tab in the product single page, just don’t add any text in the editor of the product. If you don’t write a description it won’t be displayed.

2: For the home, paste this in the Appearance -> Theme Options -> Custom CSS field and save:

.pk_entry_product .pk_entry_content h4,
.pk_entry_product .pk_entry_content h4 + p, 
.pk_entry_product .pk_entry_content footer { display:none; }
.pk_entry_product .pk_entry_content header { border: none; }

Parker

Hi guys,

theme updated to v2.0.8.

Fixed a CSS style for the slider widgets area of the home agaency template.

In this version, the blog and the shop use the title of their pages, so no more translation needed for these strings.

To update just replace the theme folder on your server, or just replace the edited files as described in the changelog.txt file. Do not upload the new theme folder via the WP admin, the update must be done via ftp.

Theme updated to v2.0.8

Changelog:

########
V 2.0.8:
########

- EDITED: header.php
- EDITED: css/pk_widgets.css
- EDITED: css/pk_style.css

Cheers,

Parker

it is not true what you say.

If you create a product “downloadable” and do not put it the description it attributes the page looks like, there is still the title …..

http://www.anymotion.it/product/diva-nube/

Then with the CSS home page looks like this:

http://www.anymotion.it/

In the featured products is only “details” without “add to cart”

In the “latest products” is only “add to cart”

I would like to have in both only the button “add to cart” and at least the title of the product.

Thank you.

ParkerAndKent

Hi,

ok, before going further, can you set up the plugin correctly before we change the other things?

Your single product page still doesn’t display correctly, follow the instructions in the Appearance -> Theme Docs -> Important Inos. Your plugin is still not set correctly, check your seeings and let me know.

Parker

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