An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, Septimus_fossett, will respond to buyers’ questions and provide limited support through the following contact form.

Additional information from Septimus_fossett:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
  • Questions about installation
  • Simple customisation guide / answers to questions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

I should be able to get back to you within 24 hours.

Please sign in to contact this author.

Frequently Asked Questions

Is there a plain HTML version included if I don’t want to use PHP random letters?

Yes – each error type has an index.php and index.html file – so you can choose to have PHP generated random letters in the word search or just letters typed in randomly by me in the HTML file.

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.