127 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Greetings, I’ve submitted a ticket and the reply wasn’t very helpful, I’m stuck with an issue on the gallery, i’ve set up two different environments for the the site and non seem to work when adding images to a gallery. When setting up the gallery, after selecting photos to add, and ticking them to add, you cannot then actually ‘add’ the photos. We have tried it with different images in three different browsers i believe there is a bug somewhere.

Your replied claimed to be a permissions error but you didn’t specify what folders or files. My environment has the standard permissions as any ordinary wordpress site.

Your support and help would be greatly appreciated on how to resolve this problem. I know someone here had the same problem but there is no answer posted.

Thank you, -Adam

Ticket #5907

two2twelve

I do believe your ticket was resolved. Do let us know if you need further help.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am running into a couple of issues. The testimonials are not allowing users to click on them and read the full testimonial. This comes up when I preview the testimonial I am trying to post: Warning: join(): Invalid arguments passed in /home/xfitjoy/public_html/wp-content/themes/WorkoutTheme/workout/includes/shortcodes.php on line 86 The “programs’ buttons, or boxes are not working on the IOS.

two2twelve

Hi there, support for all of our themes is conducted through the t2t support desk, please open up a ticket there and we’ll be glad to help you out – http://support.t2themes.com/

Thanks!

Default-user

Yes I got that after reading through these comments. My ticket number is 5920, and its been about 5 days since I last heard from you guys. Is this a normal turnaround on resovling tickets?

two2twelve

Hi there, we’re very sorry about the wait. Normally we are able to get to these a lot quicker but we had a little break over 4th of July and got a bit backup. Also troubleshooting these issues can take a bit of time in some instances. I believe your ticket has been answered :)

Thanks for the patience. Cheers

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

On the live demo I don’t see the content highlight boxes below the slider like in this screenshot: https://0.s3.envato.com/files/80918409/CrossfitScreenshots/01_Splash.__large_preview.png

Is that a feature of the theme or was it removed? It was a really attractive feature of it. Would consider buying it if that feature is part of it.

two2twelve

The carousel no longer anchors to the hero section as if did in the beginning, it was causing to omany issue on mobile devices and so we opted to anchor it to the bottom of the page instead – http://demo.t2themes.com/wordpress/workout/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

You have russian language?

two2twelve

Yes, Workout supports translations and localization using .po and .mo files.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

It is possible create more than 10 differnet schedule table?

two2twelve

Not sure I quite follow, you’d like to create 10 separate schedule calendars?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Hong Kong
Chedr Purchased

Hi there, I have quite a few tickets outstanding – are you guys online? please can you help me out? Thx a lot for your support in advance,

two2twelve

I do believe we have been actively answering your tickets. If not what are the ticket numbers?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello When i want add pictures to any gallery and i clicking on “add photos” nothing happens. Why?

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