197 comments found

I have a client that really likes this theme and would like me to use it to build his new website. Unfortunately, the demo site keeps crashing my mobile devices. I’ve tried an iPhone 5s and a 3rd Gen. iPad, both with iOS 7.0.4. They start to load the home page, then Safari crashes. It happens on both devices exactly the same. Is this a larger problem or just an issue with the demo. Any guidance will help. I need to reassure my client that this will work before we purchase. Thank You.

two2twelve

We’ve had some reports of this happening when the theme’s purchase bar at the top is open. Try this URL and see if that works for you http://demo.t2themes.com/wordpress/crossfit/

Default-user

Thank you. It does seem to run much better now. The only thing I see is a lag in loading panels while scrolling. I can scroll down to see the “What is Crossfit?” panel, and then there is a lag where I can still see the home panel’s rotating images in the background before the “Our Box” panel loads. Have there been other reports of that lag? Is that something your support team can help me mitigate if it occurs during the set up of my particular site. Thank you for your assistance!

two2twelve

It’s not something that’s been reported before. Is this happening for you on mobile? desktop? both?

Have you considered adding a membership management plugin to this theme? Looks great btw.

two2twelve

We’ve considered it, but the more owners we talked to the more we realize that they need a much more thorough solution than a plugin could offer. Most choose to use a third-party solution and with not enough requests for this it is not currently worth building/integrating.

We’ll keep it in mind though and reconsider if the demand is high.

Thanks!

I cant get this T2T Toolkit to download. Not from the install promped at the beginnen nor is it anywhere to be found on the internet. I already tried to reinstall, but still no effect. I want to activate the demo content but i need this T2T kit for it to be working.

Help please…. Where can i download this Toolkit?

two2twelve

Hi there, I believe your question was answered in the support desk. Hopefully everything is working for you now.

Thanks!

Hi, I would like to test your wordpress theme before purchase. I had douwnloaded demo content and tried to install it. I realized I need to install T2T Toolkit plugin but I cant find it. Where can I get T2T Toolkit? I can not register on your support desk since I dont have a purchase code..

Thanks, Jakub

two2twelve

Hi Jakub, I’m not really clear on what you’re trying to do here. The only way to ‘test’ our theme is to view our Live Preview. I’m afraid there is no other way to ‘test’ our a theme, you must make a legitimate purchase before you can have access to our demo file or our T2T toolkit.

Thanks!

How to hide the page title? Almost tried every possible code, tried plugin but doesn’t go away. The page id is 1035 (Alternative contact page) and I used the following code in custom CSS:

.page-id-1035 .title { display: none; }

two2twelve

Please visit out support desk and we’ll be glad to help you out with this

Hi there,

i am using latest Google Chrome and the heading fonts seem to bit jagged and not rendering clearly, will this be resolved perhaps with using another font style?

two2twelve

Hey Whisper, I’m viewing the theme in Chrome and all the fonts are rending very crisp for me. It sounds like it could be your monitor calibration or perhaps your operating system. Have you tried any other fonts?

whisper

All the other templates I am viewing are fine, strange. I can’t try another font as I have not purchased this theme yet, I was worried about the font not presenting properly before purchase.

two2twelve

Hi Whisper, I can’t seem to reproduce the font issue you’re seeing and we have not had any other reports of this so far. It’s strange that you are seeing it, but it seems to be an edge-case at this point.

Is there an easy way to edit the footer copyright?

Thanks!

two2twelve

Absolutely. Click on the Appearance tab > Customize > Theme Options tab > and scroll down to the copyright field to edit the content.

Thanks!

HI there, when triying to download the Demo Content using the documentation link it gives me the following error link : http://assets.t2themes.com/demo_assets/crossfit/Demo%20Content.zip

This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> AccessDenied <Message>Access Denied</Message> <RequestId>492B040325E26FB9</RequestId> <HostId> NQG351A5tqgYZ4S4e0/IQ9gM1Tjbm5tsUbs6krDQFEQ150AbejfLoT/8A0U9+9Wd </HostId> </Error>

Where else can I download the demo content?, the one I have with my crosfit theme is giving an error when uploading in Wordpress : Sorry, there has been an error.

The demo XML file size is only 782kb so there should be no problem loading it.

Regards, Andres.

two2twelve

Hey Andres, please visit our support desk and we’ll look into this for you – http://support.t2themes.com/

Have you tried the navigation on mobile? no matter how hard I press on it, nothing happens. Tried Chrome and Firefox on HTC One. Also, tried your own demo here and same result. Any idea?

two2twelve

Hi,

It’s odd that you’re having these issues but we can help you in support.

As for the Carousel the CrossFit journal was indeed added as a widget to the footer not as a carousel item.

farshin

The demo is down now but when you had it upgraded, I tested it with your demo and same problem there with the footer background, youmay check below:

https://www.dropbox.com/s/t8ncxkzftfb35sb/Screenshot%202014-02-10%2023.12.28.png

If I put slider on none for the home page with carousel chosen, everything up there is gone out of order.

Thanks for the support suggestion, I tried it before and it has led to more problems and I have my customer deadline in a day. I suggest you guys to take this more serious and do with little bit more focus. It doesn’t sound like that at all. Just check how many times you have uploaded, removed and changed materials here which customer had access to. The plugin got updated and caused problem 1-2 days ago and the theme update is not tested properly. On the first edition, the navigation was not even tested on mobile. This is actually a beta at early stages.

two2twelve

Hi Farshin, I need to clarify that there is a process involved with submitting things to ThemeForest. They do not just approve updates without first fully reviewing and testing them on their end as well. So I assure you, the problems you’ve experienced were not universal. We do (and have repeatedly) apologized for the mobile navigation issue in the very first version, it was simply happening on one version of android that we had overlooked in testing and was rectified in a few days time. I think you can agree that all bugs and even features you personally requested were implemented in a reasonable amount of time. If you have any other concerns please allow us to address them in support.

Regards

I haven’t installed this theme yet, but it looks great. I have a question, wheter it is possible to create “user panel”, where users can register, “freeze” their membership in emergency situations, can upload progress photos, and put their weight, which will be shown in graph/bar mode.

Looks great still :)

two2twelve

Hey Alex, thanks for the kind words. This theme does not have a user panel as such. The type of interface you’re suggesting would most likely need to use some sort of membership program software that is not built on WordPress.

Hello everyone!!!!! Hope you guys are all having a nice experience setting up your theme!! We wanted to let you know that we’ve just relaunched CrossFit theme as Workout theme. We’ve added a ton of new features to more widely support different types of fitness businesses and taken care of any bugs that have been reported. Make sure to download your copy and update today!!! If you need us, we’ll be over in support! :)

Thanks all! <3 T2Themes

Seems to be missing the documentation. Tried to use the link, and blank page. Right now it is trial and error, but I have some questions. How do you get that nice pic in the background. Slider is easy, but cannot get the same feel as the original. Mike

two2twelve

Sorry about the docs, here is the correct link – http://docs.t2themes.com/wordpress/workout

Default-user

Great. That is a good starting point. Trying to learn on my computer 1st. Tried to follow the importer, but the list had many failures. Didn’t import pics. So do you have to be online to use that feature? I really wanted to figure out how to put the picture in the background so I could do it onsite. How can I do that? Mike

two2twelve

Hey Mike, for copyright reasons we are not allowed to include the images used in our demo for resale with the theme. I can say that most of the images used can be found on http://shutterstock.com and some on Flickr using keyword CrossFit. The import failure only reflects the images that were not included and should no effect on the functionality of the demo content that was imported.

documentation doesnt work for me either, please fix it fast i cant wait to make an awesome fitsite with this template Can we have a changelog for the new update?

two2twelve

So sorry about that! Seem Ive forgotten to update the link. Here it is – http://docs.t2themes.com/wordpress/workout

C_Drosos

there are still links on the online help that doesnt work like http://demo.t2themes.com/wordpress/crossfit/shortcodes/typography/

two2twelve

Sorry about that everything should be working now – http://docs.t2themes.com/wordpress/workout

Hi, great theme! We are very happy with it! You can see what we’ve done with it at www.crossitthump.net.

I am however having a problem getting my posts to display using the post list shortcode in my “Articles” page. Nothing shows up when I used the shortcode. If I use the highlighted post display it works fine, but thats not how I’d like them displayed here. Please help as soon as possible. Thanks!

Default-user

apologies.. its www.crossfitthump.net

two2twelve

Hey there! Your site is looking awesome! Thanks for sharing :) as for the Articles issue, support for our themes is conducted through our support desk so please visit us there and we’ll be glad to help you out – http://support.t2themes.com/

Thanks!

CFSoHi Purchased

Hi. I got this error message when trying to load this theme. Please help.

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

two2twelve

Hi there, please visit our support desk so that we can help you out with this – http://support.t2themes.com/

Thanks

I see that in the documentation we have some Vimeo clips, but we need a password to see them. Any words from where we can get the password for that? Sorry if it’s stated somewhere and i missed it.

As well, some parts of the documentation lead to a 404.

Default-user

Thank you.

two2twelve

Just wanted to update you and let you know that those 404s have been all cleared up – http://docs.t2themes.com/wordpress/workout

Default-user

Thanks!

Pre purchase question

Hi guys, Great looking template I’m desperate to know one thing before i buy, Is it possible to run adsense through the ad banner boxes of the site?

If so what is the scale of the box, 728×90 ? any room for a 300×250px?

look forward to your earliest reply, Many thanks !

Default-user

also can you please tell me if you can’t run adsense in the banners would this widget work okay with the theme and still remain responsive http://codecanyon.net/item/easy-responsive-adsense/4489695?WT.ac=solid_search_item&WT.seg_1=solid_search_item&WT.z_author=mochathemes

many thanks

two2twelve

Hi there, no I’m afraid adsense is not a feature of the ad banner. But I see no reason for the widget plugin to not work, though we have not tested this specific one.

Thanks!

Hi there. Great looking theme.

I have some pre-purchase questions:

1. The animation of the menu bar is not always smooth. Is it possible to change that or to make it slower?

2. There seems to be a bug: Sometimes when you scroll down, then the background image (which you can see behind the slider) appears instead of the footer for a short time, after that the footer is displayed. Have you noticed this behavior?

3. The submenu jitters, when you hove over it the first time. Is this an animation or a bug?

Best regards.

two2twelve

Hey!

1. Yes, you can change or disable the animation altogether. 2. I have seen this before when my internet is slow, it takes a sec. for the full page to load. Really depends on your connection, but no reports of this issue overall. 3. Not seeing this, nor heard of it happening. Again could be your connection.

What browser are you seeing these things happen in? Sounds like they could all be related to the way things are rending in your browser or the speed of your internet.

Default-user

Thanks for your answer. I used Safari and Firefox.

I don’t think that it has something to do with to the internet connection, because it also occurs when the page is fully loaded.

It also occurs in the normal page, not only in the footer. I made a small video, where you can see the issues described in 2. and 3.

Watch here: http://web-design-siegen.de/Bugs.mov

Regards

two2twelve

Ah okay I see what you mean, it seems to be due to your monitor refresh rate, your display seems to be a bit off. As you can see, this is how it should and does look – http://assets.t2themes.com/info_graphics/animation_test.mp4

First part of the video is in Safari, second is in Firefox. The nav bar switches to a solid background and then floats up out of the way until you begin scrolling back to top. Is that what you mean by ‘jitters’ This is the default behavior.

I have not been able to reproduce the background behind the footer you’ve mentioned.

HI there, when triying to download the Demo Content using the documentation link it gives me the following error link : http://assets.t2themes.com/demo_assets/crossfit/Demo%20Content.zip

This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> AccessDenied <Message>Access Denied</Message> <RequestId>492B040325E26FB9</RequestId> <HostId> NQG351A5tqgYZ4S4e0/IQ9gM1Tjbm5tsUbs6krDQFEQ150AbejfLoT/8A0U9+9Wd </HostId> </Error> Where else can I download the demo content?, the one I have with my crosfit theme is giving an error when uploading in WordPress

two2twelve

Opps! Sorry about that the link has been updated: Please redownload the XML and try uploading it again – http://docs.t2themes.com/wordpress/workout#importing-demo-content-2

Default-user

Yeah. Tried the demo content again. This is the 3rd link I’ve been give and I keep getting the same failure message when importing?

Failed to import shop_order_status cancelled Failed to import shop_order_status completed Failed to import product_type external Failed to import shop_order_status failed Failed to import product_type grouped Failed to import shop_order_status on-hold Failed to import shop_order_status pending Failed to import shop_order_status processing Failed to import shop_order_status refunded Failed to import product_type simple Failed to import product_type variable Failed to import “Men’s Cinder Tee”: Invalid post type product Failed to import “Women’s Raglan Hoodie”: Invalid post type product Failed to import “Men’s Black Hoodie”: Invalid post type product Failed to import “Women’s Green Tee”: Invalid post type product Failed to import “Women’s Black Tee”: Invalid post type product Failed to import “Trucker Hat”: Invalid post type product Failed to import “Women’s Pink Raglan”: Invalid post type product Failed to import “Water Bottle”: Invalid post type product Failed to import “Men’s White Tank”: Invalid post type product Failed to import “Keychain”: Invalid post type product Failed to import “Women’s Gray Yoga Pants”: Invalid post type product Failed to import “Men’s Orange Tee”: Invalid post type product Failed to import “Men’s Teal Tee”: Invalid post type product Failed to import “Order – Jan 25, 2014 @ 06:16 PM”: Invalid post type shop_order Failed to import “Order – Jan 28, 2014 @ 12:09 AM”: Invalid post type shop_order

two2twelve

Is the rest of the demo working? It seems it’s just the WooCommerce plugin content that’s not importing

Having to sign up to another site to gain access to a file which is required to give access to the full features of this theme is outrageous.

In my eyes you are not paying for a working version of this theme until you complete a registration on the suppliers support site and open a ticket to request a TNT Toolkit.

Aweful aweful process.

Talk about user experience….shocking. You should not be allowed to sell a theme which does not include all of the files to set it up. I am sure there will be something in the terms and conditions of themeforest which confirms this.

two2twelve

Actually, we completely agree. But unfortunately starting November of last year all ThemeForest authors are required to have all of their theme functionality put into a plugin (rather than in the theme itself) – See the author guidelines section here entitled Q & A on Phase two

To make this process as easy as possible for our customers we’ve added an automatic one-click plugin installer to our theme, you should have seen the notice when you first installed the theme at the top of your dashboard, which looks like this:

http://cl.ly/image/1R272Z3c2j0E

The T2T toolkit plugin is then downloaded directly through your WordPress dashboard, that’s it. you are not required to signup to the support site to get this (you did this because you reported either a problem finding/downloading the Toolkit, in which case we made it extra easy for you and simply provided it for you there.)

It can be a bit process if you get stuck on one the steps but otherwise our customers find that everything goes very smoothly and there are definitely some benefits to doing it this way when switching between different themes. If we had our way would choose to do it the way we use to with our previous themes, but sadly this is the new way of it.

Hope that helps clear things up, let us know how we can help in any way.

Cheers,
T2T Team

by
by
by
by
by
by