358 comments found

Submitted a support ticket at…

http://goodlayers.ticksy.com/ticket/229642


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Thanks in advance.

- turner2f

how can i remove breaking news on one category i mean if somebody open one category the breaking news doesn’t show

GoodLayers

Hi,

In this case, it need to be hidden by css. (Specific class of particular category)

Thanks for interest by the way :)

are your theme support rtl ?

GoodLayers

Hi,

Not via theme option. You have to cusotmize css by yourself :/

Thanks for interest by the way :)

hello. really nice themes :). i purchase it. but now i have a little problem is that only administrator can add featured image. i want my editor to use featured image. how can i do for it sir. please reply me.

Thanks

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Theme won’t install – says it’s missing a style sheet?

GoodLayers

To install wordpress theme, please follow these steps.

1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!

2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘worldwide-vx-xx…...zip’

3.) Upload this file through wp backend.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

nitaki Purchased

Hi there I’m using Flex Slider as the homepage Post Slider. The captions were set to display:none in the responsive stylesheet so that they do not show on mobile devices. I would like to include them though. However, when I change the code to display them, they appear very large. I’ve tried setting the font-size but it doesn’t change.

PS. I tried submitting a ticket on Goodlayers (whilst logged in) but it gives me a message that I need to add a purchase code. I thought I added it when I registered (but cannot remember) – I have a purchase code but I don’t know WHERE on the Goodlayers site to submit it in order to submit my ticket.

GoodLayers

Hi,

You can get the purchase code easily here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

http://goodlayers.ticksy.com/

Sorry for inconvenience.

Default-user
nitaki Purchased

Thanks for the reply. The problem is not to find the purchase code – I already have it, but I don’t know WHERE on the http://goodlayers.ticksy.com/ site to ADD the code. There is no space on the ticket submit form or under my profile settings.

GoodLayers

First, you have to regiter to the site(if you didn’t do it yet > http://take.ms/P5MVt ) Then login and you will see the form right there.

Hi, in your Worldwide theme, I want to display the tags for each post on the blog view page (where it lists the latest blogs) and on the post page itself. I did not see any tags viewable in the demo…is there anyway to accomplish this? Thanks for your help!

GoodLayers

oh sorry we don’t have it in this theme :(

Hello, I originally put a .jpg in the header area on the right for the ad banner. Now I have a script to do a rotating banner. The rotating banner works fine but I can’t seem to remove the old .jpg banner. It puts the old jpg banner image and underneath is the new rotating script banner. I tried to remove it by taking it out of the “banner Image” section in the back office but it doesn’t go away? I also removed the old banner image jpg from the media library but it still holds its place. How do I get rid of the old banner image?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

My logo is 377×150 and it’s not responding to mobile view. It shows full width. Can you tell me how to fix this? in custom css?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

francktf Purchased

Hi, How to disable the shortcodes buttons in the editor? Thank

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Dears,

I purchased your theme, very nice BTW…

I would like to use it in czech, unfortunately I dindt find possibility to translate some elements for example widget with “recent, popular and comments.”

Also I have a problem with fonts, czech typo use comas and hooks. Even if I set up Google font which is suitable, it doesnt show properly.

Next little things :)... How can I add the icon for home page in the main menu? And dont know how to set up the “Breaking news”?

Thank you for your help.

Ondrej

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Please, can you guide me how to change the red header to image or other colour?

Thank!

I love you ;-)

Ondrej

Hi GoodLayers, I want to buy this template but is it possible to be able to download sql file with wonder?

GoodLayers

Hi,

I’m a bit confused. So you demo content of this theme? In this case, yes you will have demo content but not in sql format. (To export sql file, you can but have to be done in your host. in phpmyadmin)

Thanks for interest by the way :)

Hi The search doesn’t work on our site http://www.thewhiteapplecompany.com

I’ve posted a support ticket but not heard from you. Please can you help?

Thanks in anticipation. : )

Default-user

The support post was by work account renaissance-creative. thanks

GoodLayers

If you haven’t got back within 10-14 hours, Can you provide me the ticket url? I’ll make sure that it’s answered.

Cheers! :)

Hello pls how can remove the Posted On 03 Jun 2013, By sysadmin from all the post description on the homepage of site. Kindly reply ASAP.

Regards

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

if I set ” BLOG 3 COLUMNS” page of static front page,next and I press the next page, the page is can’t turn to number 2 page…

how can i do it , I want set BLOG 3 COLUMNS with index page. and the page can be turn to next..

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

GoodLayers

Please check it out ;)

I just purchased this and I’m having all kinds of issues.

1) The theme looks NOTHING like that depicted in the live preview (although I’m sure I need to tinker with it).

2) I cannot find ANY option to add the sidebars for basic widgets like Social Media icons, recent posts, popular posts, etc. I see nothing for it in the ‘customize’ menu, nor in the admin panel. I see only footers and then a bunch of ‘color’ things.

3) Titles do not show up on the main page. It just lists my posts in a crappy blog format, not separated by anything but ‘leave a comment’, yet no titles are there to click or even see what the post is.

4) There aren’t many useful widgets that I can see.

Perhaps I’ve screwed something up here? I’m not the most technologically-retarded person in the world, but this is basically throwing me into a bland page with no titles, categories and seemingly no way to fix them.

GoodLayers

Hi there,

For 1.), please check on this > http://www.youtube.com/watch?v=Iugj-Go9pow

For others, Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Good day What is a PO File ?

GoodLayers

PO file is the file to generate MO… You can do this by using this plugin > https://wordpress.org/plugins/codestyling-localization/

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