An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by ThemeTrail
Frequently Asked Questions
My WordPress Theme isn’t working, what should I do?
If you have purchased a theme and are having trouble installing it, the following link will provide you with all the steps that may help you to solve this issue: http://support.envato.com/index.php?/Knowledgebase/Article/View/269
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.