534 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi!

I’m considering using your template. I have some questions: 1. Is it possible to have a trial version? I would like to try it before I buy it! 2. I already have a wordpress + woocommerce site. I only wish to use your template for the mobile version of the site. Do I need a different wordpress instalation? How does it work?

Thanks in advance! Xana

realdesigns

Hi,

1. I’m afraid there isn’t a trial version. 2. What we do is use theme switching and the plugin Any Mobile theme switcher. When a user visits your site on mobile they get this theme. When on desktop they get your desktop theme. We have one installation of WordPress and share posts. That make sense?

Rd

Default-user

Hi!

I’m considering buying your theme, the regular license. However, I have a development\testing environment and a production environment. I need the license to work on both environments. It’s the same site, you see. How can I do it?

Thanks in advance! Xana

Default-user

Hi!

I’m waiting for your answer in order to make a decision. Is there an email account I can use to get quicker answers?

Thanks in advance! Xana

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
samphai Purchased

Are you gonna update your theme to be ready for WP3.9 and latest woocommerce version?

realdesigns

Yes I will do it this weekend.

Default-user
samphai Purchased

ok great… i will look monday then

realdesigns

Hi, I’ve tested WOW and everything is working correctly. If you have a problem please let me know. Rd

realdesigns

For some reason the software version of WordPress hasn’t updated to 3.9 on the right panel nor has the version of WooCommerce 2.1.x. Sorry about this. Rd

Default-user
samphai Purchased

What does that mean?

realdesigns

It’s updated now. Sorry for confusion. See Software version on right of page >>>

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
xfonte Purchased

Hi!

I just bought your WOW! mobile. I have a wordpress website, and I want to keep my desktop theme running. In your page, you say “Can be used standalone or can run parallel with your current desktop website.”

I am configuring your theme now, and the documentation says:

“When you have finished adding your content to your WOW! mySite theme go back into WordPress and activate your desktop theme by clicking Appearance > Themes. Activate your theme by clicking Activate next to your chosen theme. Make sure that your desktop theme is activated at all times unless you are making changes to your mobile theme.”

I don’t understand: I have to deactivate my desktop theme to configure the mobile one? Isn’t it supposed to be a parallel process? Isn’t the Theme Configuration menu available when my desktop theme is active? I have a website that I must keep alive while working on the mobile theme…

Thanks in advance! Xana

realdesigns

Hello! I’ve emailed you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

PRE-SALES QUESTIONS: I am interested in buying your WP Pluging today. However, I have a few questions. (1) Can this do forms; (2) Can this do videos; (3) Direct call from mobile when the number is clicked on; (4) Tell a friend feature where an individual can send the site to their friend; (5) Find Us location feature using google satellite; (6) Leave a message form that is emailed to us

realdesigns

Hi Sorry for the delay I am currently on holiday until 22nd June. I will try my best to help. 1) What do you mean by this? It has a contact form if that’s what you mean? 2) This can display videos yes. 3) Yes, 4) No but this is can be set up. 5) No but easy to set up. 6) Yes.

I’m sorry but any support will be limited until 22nd June. Sorry about this but I have limited internet access.

Rd

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

PRe purchase questions… love the theme and will most likely use it.

1. Will it work in conjunction with any theme?

2. Does it let me set meta descriptions and title for posts that are different than the desktop ones?

3. What will my blog roll look like?

4. How does this improve my SEO?

realdesigns

Hello,

1) It will work in conjunction with other themes yes. However, if a theme has custom post types it is sometimes difficult to get them to work for the mobile theme and can require some development time. 2) Use a plugin for this. 3) Please see the demo site for this. 4) Re SEO as long as the content isn’t duplicated and the content for mobile is specifically optimised for mobile then your SEO should improve.

Hope this helps.

Rd

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
yurimm4 Purchased

Good evening, I just bought this plugin … But I can not find how to activate it to modify it according to my page, help please!

Default-user
yurimm4 Purchased

I bought this product about 1 day and still I have not received any support! If you do not answer me have to return the money, which does not use to me as this …

realdesigns

Hello,

Many thanks for purchasing and I’m very sorry for the delay I am currently on holiday until 22nd June with limited internet access. When you downloaded the theme files there is a folder called help. Please open the index.html file found here for your user guide. I will be happy to help should you have any further problems but please be patient, I have limited access to internet until 22nd June.

Rd

Default-user
yurimm4 Purchased

I’ve seen the “index.html” file, but this in English and translate it into Spanish does not understand … Anyway, I have a desktop theme and I want its theme for cellphone, but to change your theme to my liking I have I turn off my desktop … I hope you help me, thanks.

Default-user
yurimm4 Purchased

Good afternoon, I know you are on vacation, but I had a deadline to work page “juegosdigital.com” and since you have failed to provide support me I could not complete the work, being so the subject does not I’ve been for nothing … I would appreciate that will reimburse me the money because I have not been able to collect anything and I had to pay out of pocket for € 28 plugin for me is of no use … I hope you understand, Thank you.

Default-user
yurimm4 Purchased

...

realdesigns

HI,

I have returned from my vacation. Please email me and I will gladly help you.

Rd

Default-user
yurimm4 Purchased

Good afternoon, as I said before, was a work deadline, and now the plugin you’ve bought me no good, I paid this theme with my own money and my one has paid me since I have not finished work for you to be on vacation … I hope I can repay the money, as this purchase was useless to me. A greeting.

realdesigns

Can you please contact Themeforest. They are responsible for paying refunds. I hope you get it sorted. Rd

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi

My main site (desktop version) is not WordPress. Can I still use this theme for the mobile version and switch to this or the desktop automatically?

I understand it would need dedicated content in this situation, and might have some SEO implications.

I would install the mobile version on a sub-domain.

Any comments you have / light you can throw on this situation would be appreciated, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I just installed the theme. My website looks completely broken with no style. Also there is no theme setting option.The full post body is being displayed on front page. I tried downloading and installing the theme twice but got no fruitful result. Please help me out.

Default-user

I read the FAQ for broken sytlesheet. I did what was written but got no result. Its still broken. Almost nothing is displayed except admin options that too haphazardly.

realdesigns

Hello,

I have returned from holiday. Please email me and I will help out.

Rd

realdesigns

Hello,

Did you unzip the file you downloaded? Are you trying to install the main download file? You need to unzip it first. Please do this and then install the unzipped theme file.

Rd

realdesigns

Hi,

This isn’t the problem. Can you deactivate all your plugins then email me please?

Rd

realdesigns

Hi,

Were you able to solve your problem. If so or if not please can you share with us?!

Thanks Rd

Default-user

I figured the problem. It was one of my plugins. I removed it. But the webpage is getting heavier with this theme i.e. more than 430 kb. Since mine is a mobile website, I would want my homepage to be around 100 kb. Also, the categories, Archive & tag pages continue to display the whole post on the same page, making the page too long to scroll. Let me know if these issues can be fixed..

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Hello dears, nice theme. I bought it but I’ve few problems: In control panel I can’t edit header, footer and navigation colors. If I try to do it, when I save, nothing happean. Can you please fix it? Thanks!

Default-user

Oh…menu doesen’t work too….

Default-user

I fixed Menu, but I can’t fix the colors thanks

Default-user

Another question, why this is a mobile template but it haven’t the function for touch scroll?Thanks

realdesigns

Hello dear,

thanks for purchasing :) You should be able to update colours in the configuration panel. Please have a play with the options, if you still can’t figure it out let me know. Sorry it doesn’t have touch control. I might add soon though .

Rd

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I want to buy your theme,I have a question: possible to change the background color on pages,

eg page 1 has a different background color to page 2

Thnaks

realdesigns

Hi,

You can only have one page background colour. You can of course change the templates to have a different colour but I would recommend not doing this. You might confuse your users.

Rd

  • Referred between 1 and 9 users
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

Hello, I am considering using your mobile theme on my existing wordpress website. I would like to know if there is an easy way to use my existing nforms (I have seven custom forms made with a plugin named nforms).

I have this available to insert the forms: <?php nform(5); ?> and [nform id=’5’]

is it possible to use this code to use the forms?

Carmen

realdesigns

Yes this will work for you. You might have to duplicate the shortcodes from your desktop website though to WOW!

Hope this helps,

Rd

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hello there, How can I use a sitemap.xml file in this?

Cheers, Melvin

realdesigns

Hi, There are some sitemap.xml generators online. Please generate your sitemap and then upload to the root of your website.

Hope this helps.

Rd

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I have purchased your theme to use for a Locksmith. He does not want an email address button or to show on the site. I have most of the site working well but need to remove this information. Your screen shots show the Quick buttons can be removed, but I can’t find it in any of the documentation. ??? Also, the program is defaulting to the admin email address. I have not seen this before and people do not email a locksmith, they call!! How do I get it not to auto-generate the admin email address. Thanks, I like the software over all. site is : www.donnywalkerlocksmith.com. Please advise to: trace@r99.us thanks, Trace

realdesigns

Will email you this evening. Rd

Default-user

Awesome, thank you and thanks for the quick response. :^)

realdesigns

Hello,

To remove the email address button you will need to look through the template files and comment out where it says calltoaction.php. This will remove the call us button. The email address will default to the admin email address that’s how it has been set up.

If you want me to remove the email button and leave the phone button this will require some development time. Probably an hour. Let me know if you want me to do this for you.

Rd

Default-user

Thank you for your response, but it appears you want to charge me for a mistake you made. I am going to trash your template, never to buy again. Your template does work and it does look good, but I am the Admin for just over 70 websites. Putting my admin email live on a site is a mistake on your part, not mine. Your screen shots, that you posted, say point blank that I can remove the buttons, not commenting them both out. I am disappointed and will find another template.

realdesigns

Hello,

I’m sorry you feel this way. The screen shots show the buttons by default on the homepage and contact pages but not on the other pages. This is how I designed it. I did not design this with just a single button because most people require email and telephone contact buttons. To remove a button will require a change in the html and style sheet.

Let me know if I can be of assistance and please be happy :)

Rd

  • Bought between 50 and 99 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 3-4 years
jyogi3 Purchased

Great theme, however I’m having a slight problem configuring it for launch. Basically, I followed your instructions for setting it up as two separate sites. The mobile switcher is working fine, but if I click view full site from the mobile version it goes back to the mobile separate site.

I originally had the second site setup as a subdomain but your documentation kind of frowned upon that. Thoughts? Is there an else statement like “If user is coming from http:///domain.com/mobile then load desktop url? Any help is greatly appreciated.

realdesigns

Hi, Thanks for purchasing. :) The view full site works for the Any Mobile Theme switcher plugin when you have two themes using one installation. I will find a solution for the two separate sites as soon as I can.

Rd

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