Discussion on WowWay - Interactive & Responsive Portfolio Theme

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Hello,

I’ve been using WowWay for about three years and overall, am quite happy with it. Updating to 2.1 broke my gallery though and distorts images to crazy dimensions. Most of the pictures are sized to 1,350×900 but I’ve tried 1,200×800 and 640×480 and the result is still the same. They get stretched in the same manner.

A 1,350px × 900px image is scaled to 52,178px × 773px. I left it active on my site so it can be viewed at the following link.

http://altaredesign.com/gallery/missal-stands

So far I’ve tried the following:

Tried all the different re-sizing options in the gallery page

Updated the images used in the gallery

Tested 640×480 images.

Disabled most plugins except the following (want to avoid losing some settings and others are required for WowWay according to the manual):

Download Manager, Krown Portfolio, Krown Shortcodes, oAuth Twitter Feed for Developers, Wordpress Backup to Dropbox, Wordpress Media Tags, Yet Another Social Media Plugin

The site is running on the latest Wordpress version.

The only other known bug on my site is that using Krown Shortcodes contact form in my pages fails to send an email and directs users to a 404 error instead. All other features seem to work perfectly.

Thanks!

Hi there

I’ve looked at your theme but after a quick view i can’t see to find anything working bad.. Could you please post more details? The homepage works fine, projects are properly resized, etc..

Please let us know a specific link or project which causes you issues, in order to be able to debug everything easily.

Also, please contact us via our dedicated support system, in order to facilitate the process: http://krownthemes.com/wordpress-support-contact/

Regards, Ruben.

Thanks for taking the time to look at it.

The link I posted above did in fact lead directly to the broken page. However, after your post, I decided to check it out using a different browser. It’s working in Internet Explorer but not when I’m using my install of the latest version of Firefox. I see you visited with Chrome.

I’ll do some checking on my browser install to make sure there are no issues specific to my computer or browser install but using a different computer with Firefox didn’t work either. If I don’t figure it out I’ll visit your support link. Thanks again.

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