Discussion on WowWay - Interactive & Responsive Portfolio Theme

1318 comments found

Hello, I’ve a logo that is 250×250px as standard logo but is not showing properly on mobile devices. How should I fix it? thanks

Default-user

Hi, I’d like to have the categories menu centered in the mobile version, which is on the footer and aligned to the left. I’d like it to appear centered and bold. I’d like also, if possible to move downwards the menu, in the mobile version. thanks

Default-user

www.ag-interiorismo.es

KrownThemes

Hi

I’m sorry, but these are custom requests for which we do not offer any help. If you have theme issues or bugs please head over to the support forums and post tickets there and you’ll get help. But if you’re looking to customize the original style of this theme you should hire a freelancer.

Also, make sure that your read our support terms: http://rubenbristian.ticksy.com/

Regards, Ruben.

Hello!

I do not understnad how to create the home page you have in the Demo. How can I make this with myh posts?

Also How did you put Protfolio and Protfolio categories in the menu? There is no option for that in menu settings.

I don’t see any option to insert social media at top left. How did you do that?

Thank you!

KrownThemes

Hi

The homepage is a simple portfolio page template, containing all the portfolio projects. A portfolio template can only contain portfolio projects, just as a gallery template can only contain gallery projects and the blog contains all of your posts.

About the categories, make sure that you read the manual – we’ve explained and even included screenshots on how to do the menus.

About social media, there are widget areas for the top/bottom part and you have text widgets and shortcodes (more info in the manual). Combine all three and you have the social media at top left corner.

Make sure that you read the manual and watch the video tutorials to understand how to use this theme and if you have any other issues or questions regarding the theme, please post a ticket on the dedicated support forums where you’ll get the best help: http://rubenbristian.ticksy.com

Regards,
Ruben.

Hi, gorgeous theme at first glance. I have a couple of presage questions though.

1. Is it possible to use a simpler rollover effect on the portfolio grid boxes? Are there multiple options or is this something that is easily customized?

2. With the static sidebar option. Would it be possible to have is start wight eh sidebar locked, but have the option to close it from that point on?

3. WowWay looks very similar to Huge. Is the main difference just the 3D transitions?

Thanks. Appreciate your feedback.

KrownThemes

Hi

1. What you see is what you get. If you’re looking to customize the theme you need to either know CSS/JS or hire a developer to do this for you.

2. A static sidebar is a sidebar which will always stay on the screen until the mobile view. You cannot have a fixed sidebar which closes. It’s either visible or hidden.

3. Huge has two more different portfolio styles, a few different page templates, etc.. The concept is the same but there are lots of unique differences. You should buy what you like and what you need..

Regards, Ruben.

Default-user

Thanks.

1. Is it possible to use the rollover effect of the ‘galley’ with the ‘portfolio’? Would this require customizing the code as well? I’m just looking for a simplified rollover effect.

2. I’ve seen static sidebars like yours that have a similar + at the top, that when you click, will collapse the sidebar. I was just curious if yours could do the same. May I suggest this for a possible future update.

I love the sidebar collapsing to let the portfolio have more space, but I don’t like that my logo would be initially hidden.

Thanks again.

KrownThemes

Hi

1. Yes, both post types are different both in style and structure. You would need some custom coding..

2. This was a feature added in the first version of the theme, but since v2 appeared last year we’ve removed it and we’re not looking to add it back (for various technical reasons).

Regards, Ruben.

Is there an easy way – using a snippet – to change the PORTFOLIO slug to something like “EVENTS”?

That would be super awesome.

KrownThemes

Hi

Please read this ticket: http://rubenbristian.ticksy.com/ticket/65591

If you have any other issues or questions regarding the theme, please post a ticket on the dedicated support forums where you’ll get the best help: http://rubenbristian.ticksy.com

Regards,
Ruben.

Hi, I love this theme and I’ d like update it. I tried to update my WP 3.5.1 to 4.1. The theme have some problem.
When I try to upgrade the theme version 1.3 to 2.0.7 is a disaster.
Can I try before with the theme version 1.9.4 or 2.0 with WP 4.1? If yes, where can i found the files?
Thank you
Nik

KrownThemes

Hi

Please read our updating guide, because you need to do a lot of work when updating from a two years old version to the newest one, which is a complete rewrite of the theme. But all info is there.

Only v2.x works with WordPress 4.1, and it’s no difference between 2.0 and 2.0.7. 1.x versions are deprecated and not supported.

If you have any other issues or questions regarding the theme, please post a ticket on the dedicated support forums where you’ll get the best help: http://rubenbristian.ticksy.com

Regards,
Ruben.

hi, can you please help me importing sample data… i have installed the theme and would like to have the sample data imported to make it look like demo.

there’s a way to do that in most themes… and i cant figure out how i do that..

please advise.! thanks

KrownThemes

Hi

Make sure that you download the entire package from ThemeForest and inside it you will see the manual and xml data import file.

If you have any other issues or questions regarding the theme, please post a ticket on the dedicated support forums where you’ll get the best help: http://rubenbristian.ticksy.com

Regards,
Ruben.

Hi I’m having some trouble with the slider:

When creating a page and setting the template of the page to full screen Slideshow, when I try to add a slide in the slide show options, I can add the slide box but when I click on choose image, it seems that nothing is happening, it only pops up a transparent black screen but no option to choose any images, even dropping any image doesn’t work. Any suggestions?

KrownThemes

Hi

The issue might be something related to a third party plugin or something similar.. Please make sure that you disable all the plugins that you might have installed and try again.

And make sure that you are running the latest version of the theme.

If you have any other issues or questions regarding the theme, please post a ticket on the dedicated support forums where you’ll get the best help: http://rubenbristian.ticksy.com

Regards,
Ruben.

fobio Purchased

Hi some time ago I purchased this theme and after a while beeing online it messed up because the menu repeat itself many times and the main menu does not show all subjects.

Should I erase a upload again the theme or what should I do? if I remove the online files all the pictures will lost?

thank you for your help

KrownThemes

Hi

Please update the theme, especially if you’re using a version older than 2.x. Read the updating guide (link in item description) and do the required steps for a perfect update.

No, your images will not be lost, but you’ll have to work a little bit to make sure that all settings are in place.

If you have any other issues or questions regarding the theme, please post a ticket on the dedicated support forums where you’ll get the best help: http://rubenbristian.ticksy.com

Regards,
Ruben.

pilinqn Purchased

Hello! How can I change the size of my logo? It looks so small. jorgeedelman.com.ar

Thanks

KrownThemes

There’s a footer widget area in which you could put an image inside a text widget (HTML).

If you have any other issues or questions regarding the theme, please post a ticket on the dedicated support forums where you’ll get the best help: http://rubenbristian.ticksy.com

Default-user
pilinqn Purchased

you are awsome! so fast! Thanks!!

KrownThemes

You’re welcome!

mrZloy Purchased

On the BLOG page does not display the author. And on the page of posts is also not displayed by the author. How to display authors on these pages?

KrownThemes

Hi

This is how we’ve designed the theme. If you want additional information or style changes done to the theme (outside of what we advertised in our online preview), you will have to hire someone for custom work.

Regards, Ruben.

Hello!

How can I make the fotos at the portfolio to show their whole size?

right now I cant see them whole.

See here: http://www.dentalkids.eu/

KrownThemes

Did you setup galleries? Projects are based on galleries, they do not work without these.. Make sure that you set a gallery for each project.

Default-user

hmm ok but how do I make the content show at the left? I want it bigger. or how can the thumbnails at the homepage open to a page?

KrownThemes

Hi

These are settings within the projects. Each project has it’s own settings with it’s own size and all kind of other details. Please read the manual to understand how to use the theme – all of these are clearly explained there.

If you have any other issues or questions regarding the theme, please post a ticket on the dedicated support forums where you’ll get the best help: http://rubenbristian.ticksy.com

Regards,
Ruben.

Hi, for some reason i can’t get your support page to load so I’m posting here instead. When I add a new portfolio item it appears on my homepage but when pressed it doesn’t display, the loading spinner appears but the portfolio item doesn’t ever appear. Can you take a look please? www.redfootworks.co.uk

hi, i purchased this theme on 11th feb, as per update notes.. i should have the most updated version.. however i see a lot of difference in my theme and the demo setup.

for example : clicking on “boxes” on homepage in my theme, redirects to a new page which has relevant content.

http://raisinghappy.com.au/beta/ however in your demo http://demo.krownthemes.com/?theme=wowway

i see the boxes on homepage react differently… as in, clicking on them do not opens a new page, but get the content in a “popup” over the grid.

please advise how may i achieve the same results with my theme. thanks

KrownThemes

Hi

Make sure that you insert content properly in all of your projects. Projects need to have a working gallery, otherwise they will not load.

I’ve looked at your page, and it works pretty well though, but it’s loading slowly. This has to do with server, not the theme, so make sure that you purchase a really good server.

If you have any other issues or questions regarding the theme, please post a ticket on the dedicated support forums where you’ll get the best help: http://rubenbristian.ticksy.com

Regards,
Ruben.

Hi,

I have a pre-sale question. Is it possible to keep the menu always open on the left of the screen and resize the portfolio grid accordingly?

Thanks

Default-user

And is it compatible with WooCommerce?

KrownThemes

Hi

Yes, there is an option for a sticked menu, which will never be closed.

About WooCommerce, no, the theme is not compatible with the plugin.

Regards, Ruben.

Hi,

Its any update planned due to XSS Vulnerability?

KrownThemes

Hi

This vulnerability doesn’t have anything to do with themes, but with WordPress. Just make sure that you have automatic updates turned on.

Regards, Ruben.

pcposition

Hi Ruben,

Maybe with your theme is not neccesary, but with more than 20 themes i’ve already bought, yes!. This is because, like with your theme, are some required plugins that are afected.

Congrats by your theme, we are so happy with WoWway!

KrownThemes

I think that we’re speaking about two different things. The XSS vulnerability was discovered in WordPress, no in themes. There is another minor vulnerability which has to do with some popular plugins, but it’s not the XSS issue.

We do have a patch planned for the other issue early next week.

Hi, Great theme. I’m trying to import the xml file, but keeps getting this error message. Any suggestion?

Import WordPress Sorry, there has been an error. File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.

Thank you!

KrownThemes

Hi

The error is given right there, in the message. Unfortunately this isn’t a theme issue, but it has to do with your server settings, so please contact your hosting company about this.

Regards, Ruben.

DaimkoFR Purchased

Hi,

A future update to the new version of wordpress ?

KrownThemes

Hi

You can safely update to the latest version of WordPress..

Regards, Ruben.

Mr_Mbaka Purchased

Hi Ruben. I’m unable to update to the latest 2.0.7 version. I’m still runnning version 2.0.2. How can I go about it?

KrownThemes

Hi

Please read this ticket about automatic / manual updates: https://rubenbristian.ticksy.com/ticket/131324

Regards, Ruben.

Default-user
Mr_Mbaka Purchased

Thank you Ruben. Again, your support is 100%

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