Discussion on WowWay - Interactive & Responsive Portfolio Theme

1253 comments found

  • Argentina
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
kiwii Purchased

Hello Ruby, how are you?

Instead how having full color background on a selected menu item, I just want to have a coloured border, with white background.

Could you please provide me the css code to this hack? I couldn’t get it by myself.

Thanks

KrownThemes

Hi

I’m sorry, but as explained in the terms here, support is only given for bugs and tweaks that arise because of certain uses of the theme.

If you’re looking to change how the theme works you should hire someone

If you have any bugs please post them on the dedicated support forums.

Regards, Ruben.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Spain

Hi Ruben,

We’ve just install WPML and translate all the content in english and spanish. Everything was OK and you can use our website as example for other users that want to see a website running with this plugin. www.libten.com

We have 2 problems with translations:

1. The website description that appears under logo is impossible to translate. Any suggestion?

2. MOST IMPORTANT: To see al the portfolio items, we add the attrib “allportfolio” to “see all”, but now, as we have the same portfolio items in english and spanish. How to see in “see all” only the items for this language?

Other bug we’ve detect before install wpml is that the numbers in categories menu doesn’t correspond with the items showed in “see all” correctly. Please take a look at this!

Thanks!

KrownThemes

Hi

1. This doesn’t have anything to do with the theme, but with WordPress. It’s the WordPress tagline, so i’m sure that WPML allows you to change it from somewhere. Please send them an email about the tagline and they’ll give you the proper response – or look through the docs, i’m sure you’ll find something.

2. This is indeed an issue with the theme and i’ll need to debug your specific case to help. Please open a ticket on the support forums and paste your FTP / WP login details. I might have to look into the scripts area.

Regards, Ruben.

pcposition

Hi! I’ve opened a ticket with al the FTP and WP-LOGIN details. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Borisio Purchased

Hello there :) I have a question. I would like to be able to make few gallery template pages and to use particular gallery category on it. this would enable me to have and display child category in the drop-down of the main menu. at the moment I add Link to menu named SCULPTURE = http://www.********.com/wordpress/gallery/#sculpture (Title Attribute=allsculpture?) and put gallery child categories of sculpture category as drop down for that menu item. But they open all other dropdown related menu link as well as classic Gallery page and its categories. Please help me achieve this by explaining what to do. I really like the theme and think that this would really make big difference. many thanks. Looking forward to a swift response.

Default-user
Borisio Purchased

why don’t you consider it and make it as a next update, it really makes sense. Feature that meny would. This theme is very good, thisfeature would make it much, much better then

Default-user
Borisio Purchased

I am not talking about customisation, I am talking about the upgrade, the standard feature of the website. This is something that I think its logical to have. thanks.

KrownThemes

Hi

It’s not as easy as it sounds. It is easy to request a feature without knowing the real amount of work that would go in it. This isn’t a feature that i have planned in adding to the theme in the near future.

Regards, Ruben.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Borisio Purchased

Hello there, Slideshow when in filtered category < ||| > using next previous, does not work well, it goes to next gallery item in a list but not one of the same category..can you please fix that. thanks

Default-user
Borisio Purchased

Dear Ruben, unfortunately I think that this is not really an expectable answer. don’t be sorry but use your talent and magic and find a way please :) . Why have a navigation there if you cannot navigate, Every website using this your theme with a larger gallery or portfolio would utilise categories! Which means this would be a reoccurring problem. . It is confusing like this, that I am in category with open slider and suddenly I navigate to another project in different category!! this needs better solution for sure. This also would much improve this theme that you made really well. So let’s keep this one getting better and better. many thanks! :) How do I disable slider navigation ( leaving only close button = back to grid) until we find a way.

Looking forward to some positive feedback! ciao

KrownThemes

Hi

I might look into adding this as an option in the future (because it’s not logical for everybody) but it won’t be in the near future. Don’t have any ETA on it.

Use the following custom CSS code to hide the desired buttons:

.post-nav .btn-next, .post-nav .btn-prev {
  display: none;
}

For any other issues please use the support forums.

Regards, Ruben.

Default-user
Borisio Purchased

ok, thank you very much for that!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hi, the contact form does not work on Chrome, Firefox, or IE9, yet to test on IE10 or IE11.

Do you have a resolve for this? As I’m sure you can imagine, its very important to my client.

Thanks for your prompt reply. Best regards.

KrownThemes

Hi

If the contact form doesn’t work on all these browsers it means that you have an issue with the form itself or the theme. There are no bugs, since the form works 100% fine, so it’s either a user error or a server error.

Please open a ticket on the support forums and paste a link to your website so i can take a closer look at what’s wrong.

At the same time, make sure that you’re running the latest version of the theme (2.0.2)

Regards, Ruben.

sunsetmesa24

There was a bug in some jQuery script that the Contact form calls, my developer found it and fixed it. Thanks for the prompt reply 4 days ago, that was really fast, much appreciated.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello there,

How it is possible to have the portfolio on the home page ? http://www.URL.com/ without a suffix?

thank you

KrownThemes

Hi

If you have purchased one of our themes please post a ticket on the dedicated support forums: http://rubenbristian.ticksy.com for help.

Regards, Ruben.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Borisio Purchased

Hi there, is it possible to include any of these re-capture plugins somehow? Is your form compatible? what do you suggest to use? thanks for your answer?

KrownThemes

Hi

I’m sorry, but i’m not sure what you’re talking about? Capthca? If yes, you cannot include it in the default form, since that one is coded in the theme.

However, you can use popular form plugins such as Contact Form 7 in regular pages for this purpose.

Regards, Ruben.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hello!

The portfolio items on our site aren’t opening when they’re being cilicked on.

Let me know if you can look into this! Thank you.

KrownThemes

Hi

You are probably doing something wrong there. Please post a detailed ticket on the support forums: http://rubenbristian.ticksy.com

Regards, Ruben.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
myndkf Purchased

I’ve done everything by the instructions guides, this is a clean install. All I did was install the theme, then create a page > then click settings permalink. The permalink page takes me to a 404 page instead.. I’ve never set it before. Why? My actual PERMALINKS page redirects to 404. When i switch to twentytwelve, i can access the permalinks page.. So the theme is breaking the permalinks settings page :/ first time ive come across this..

KrownThemes

Hi

The theme cannot break the permalinks page. Make sure that you have a correct installation – reinstall the theme from scratch.

If it still doesn’t work, try to contact your hosting company, because this is a hosting error. The theme cannot throw 404 errors, it’s impossible.

If you have more issues, please post on the support forums: http://rubenbristian.ticksy.com

Regards, Ruben.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
myndkf Purchased

Great theme, I know it’s a portfolio so woocommerce isn’t really ‘needed’ per se, but would always be good to have that in future versions, as well as ‘testimonials’ slider and a nice looking ‘pricing/package/ table with the “purchase” as seen on most other themes.

KrownThemes

Hi

Thanks for your feedback. We had a WooCommerce idea at some point, but the theme is now too old and it will not bring enough revenue to support at least one month of work needed to perfectly include WooCommerce into it.

The same goes for the client slider – it’s not a big addon, but at this point we’re not looking into enhancing this theme any further, just keeping it up to date.

Regards, Ruben.

Default-user
myndkf Purchased

Thanks no worries. Also, I’m not sure if it’s just my display or not, but when i view on safari, the X doesn’t close the portfolio item window – also i tried on IE and if the browser is minimzed, i can’t close it too.. However, in your demo, there is no X on a portfolio item, how can I get rid of it?

KrownThemes

Hi

Please post a ticket on the support forums with more details (a link and a screenshot).

http://rubenbristian.ticksy.com

Regards, Ruben.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Mr_Mbaka Purchased

Hi, i just purchased this theme and was trying to upload it via WP, but it says that it cant be installed because it’s missing the style.css stylesheet. Please Help.

KrownThemes

Hi

You have to unzip the archive that you downloaded and inside it you’ll find the actual theme archive, along with the manual, design, etc..

For other issues, please post on the dedicated support forums: http://rubenbristian.ticksy.com

Regards, Ruben.

Default-user
Mr_Mbaka Purchased

Wait-I got it,Thank You-great theme

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
abatisa
abatisa Purchased

So and header in safari

and video height in protfolio

http://epalete.lt/portfolio/hofa-video-sveikinimas-2014/
KrownThemes

Hi

I’ve looked in both Safari 7 & 6, and it looks perfect in my tests. The theme got an update recently fixing this exact bug, so maybe your browser still uses the old version. Clear the cache and you shouldn’t see this anymore.

If you have any other issues with the theme, please post on the dedicated support forums: http://rubenbristian.ticksy.com

Regards, Ruben.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Mexico

Hi, i purchased the html version of this theme. I wonder if there is a way to get an updated version of that version now that is gone and you have published all this great additions for this theme.

KrownThemes

Hi

There isn’t any updated version of the HTML template. That template was old and it got deprecated. The WordPress version will be continued and updated though.

Regards, Ruben.

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