WP indicated there was an update to the template. So we updated the template and it completely changed the look of the site and actually wasn’t abel to display the page content on home page. It was strange. It looked like what Melvetica showed above at http://demos.antthemes.com/consultant/. And, it also told us we were using a free version, which is NOT the case. So, we went back to themeforest and re-downloaded the file for the site. Now it is telling us there is an update available AGAIN and we are fearful of uploading. What gives??? The comment to Mevetica above of thanks wasn’t enough. Can you explain what is going on?
I can’t upload a screen print here, but WP indicates, “You have version 1.0.7 installed. Update to 1.2.16.” When I check your changelog it states 1.0.7 is the latest version updated in December of 2014. Can you confirm that is the most recent version? It is what we received when we re-downloaded the theme. Should WP be notified that there may be a scammer posing as you trying to push a bad update?
Don’t uae the update from the Appearance > Themes page that will grab a theme from the free WordPress themes repo, please see http://support.contempographicdesign.com/?knowledgebase=how-do-i-update-my-theme-to-the-latest-version
Is this theme compatible with Gravity Forums Plugin?
Is this theme compatible with a plugin where users are able to submit a resume securely?
Is this theme compatible with WP LinkedIn for Companies Plugin?
I haven’t personally tested either plugin, however I don’t see any reason why they wouldn’t work no problem.
I just had the same issue as tpiroq.
Can you elaborate?
Wordpress says the theme needs to be updated. Then it updated to a completely different theme called “Consultant.” Thankfully this happened when I installed the theme, before doing any customizations, so I just uninstalled it and reinstalled it. Regardless, you should let WP know that this is happening.
That’s because you updated from the WordPress.org theme repository and there’s another theme named “Consultant” which is a completely different free theme someone else created.
For some reason WP added this confusing new feature in 4.x+, please see this KB article:
For those, like me, who had been having the issues with WP asking you to update to what was a theme NOT associated with this one. I have posted about this in the WP forums asking how this can be rectified by disconnecting the incorrect association of “consultant” to WP Consultant Responsive Theme.
Obviously it would be great if we could get the legit updates to work through WP like most themes work, but I will take it not telling me I need an update to an incorrect theme.
Anyone have an idea why the accordions on my page would be showing up like hyperlink text? I built them with pagebuilder and there is nothing in what I have there that should be turning them this way (that I can see).
Looks like you got this sorted, the accordions are showing properly http://cl.ly/image/3h0W3t2i413p. Thanks for your purchase!
I’ve had a ticket in for 4 days asking for a current and complete demo export – a trivial task for the author – yet no response. My client needs this to have a reasonable starting place for his work. It was said that this is provided however the export is only for WP and it is from a much earlier version of the them with far fewer (and different) elements. It does not work for the current one. Also, there is no export file for the demo Revolution slider. A 10 minute task could fix this for me and others. Could you please take care of this? Thank you.
It was a holiday weekend and I receive quite a few support requests daily, all are answered in the order received. Thanks for your patience! I’m working through them now.
I received a response to my ticket about 3 min after posting here. The solution was to send another Revolution Slider export that did not contain the config data – only images. Since that plugin is provided through the author’s license, support for it is supposed to come from him as well. Instead I was told “Couldn’t tell yeah, but I attached an import I exported today. That’s everything.” Every time he answers he tags the ticket resolved, even when the reply does not resolve the issue. Other authors I work with leave some time to find out if their solution worked before shutting it down.
As it stands, the demo WP import XML is much different than what is shown in the demo and a new one was not provided even though I requested it. Installing it results in broken sections, far less data and different menu options. The Revolution Slider demo info is incomplete and the author appears unwilling to find out why. Even purchasing a full license of the slider would not help as the data coming from the theme author is not complete. It could be that the slider on the demo is an older version, but it would have to be very old.
I can not say how this reflects on how the author deals with other issues, but if you purchase this theme expecting to be able to start from the demo configuration as with every other theme I have purchased, you should think twice. There is also a conflict between the name of this theme and one in the free Wordpress.org gallery, which means that this theme will trigger an update flag as soon as you install it. There is a way to prevent this by adding some code to the theme, but the author has not done this. The comments and support (and my own experience) show how confusing this is. If you click to upgrade, it will destroy the site.
There are issues here that should be considered before purchase. And FYI, I provided the purchase code from the client who asked me to install this theme so I’m not looking for free support. And I gave him the entire week to deal with this because, as I informed him, my dad had to be placed in the hospital unexpectedly and I would have to wait a few days to finish anyway.
Update: a new wp import file was added to the ticket that I did not see. I will try this on a fresh copy of the site. The other issues remain, but I’ll see if this fixes the other.
The new import file changed nothing. The theme may be fine with the caveats above, but be aware that you will not receive demo data that will make it look anything like the existing demo if that is important to you.
Hi, can you tell me if there is a way to like or dislike an article? or something similar like give bonus or a note? thanks
You would need to use a plugin for something like that, recommend just doing a quick Google search. Thanks for your purchase!
I was extremely disappointed with the theme of support.
I acquired this week and after a few days I noticed that the theme automatically update to another subject of another producer. The same as was reported by TPIROQ about 5 months ago.
I did all the procedures described in the answer to it, but the problem persists.
How to acquire to support it takes more than 24 hours to respond, absurd time for the published page was already corrupted by theme updated without my permission.
I bought the issue, declined to buy an illegal version, waiting for a decent support, but I believe that the illegal version can be fairer.
I’ve talked to several consultants who use Word Press and none heard of this type of error.
Another thing that after much searching try to solve because I found that many plugins that appear in the release are “demo”, that is, we need to spend roughly the same amount to make the theme as shown.
I lost complete confidence in the product, because who will assure me that the theme does not have some “EASTER EGG” to be sabotaged after finishing the “support” hired?
Please respond to two calls open on your site !!!
Vulnerabilities with this theme
The theme switch you experience was due to your updating incorrectly via the free WordPress.org repository which has a theme of the same name. There’s no illegal version, no trickery going on, no “Easter Egg” sabotages or weird conspiracies going on here.
Please see the changelog I haven’t released an update since 12/14 http://wp.contempographicdesign.com/wp_consultant/changelog/ and also the KB article on updating your theme on my support site http://support.contempographicdesign.com/?knowledgebase=how-do-i-update-my-theme-to-the-latest-version
What you described to me the problem is what I have found in blogs.
What you suggested in KB already realized, just look at the post TPIROQ. If you had first seen the tickets already know that not this is working, there has prints of fabrics with all step by step already executed.
So what’s the real solution?
After I hired a stand that not working !!!
I’m not following you at all here, if you updated via the notification in your WordPress admin you’ve now overwritten the theme with the FREE/WRONG/NOT MINE version from WordPress.org. You’ll need to delete that theme via Appearance > Themes > change to another one for the time being > then delete > then grab the original files from your Themeforest > Downloads area > unzip the main and upload consultant.zip > activate and you’ll be good to go.
You can also unzip the consultant.zip and upload the theme folder via FTP overwriting the existing WRONG theme folder.
Make sure NOT to “update” via the admin notification AGAIN, and everything will be all good.
So, I’ve done this.
Excludes the host WP
I installed WP
Installed purchased Theme
Installed Forrest plug in automatic upgrade
Activated the theme
Logoff WP .. closed the browser ..
Hours later only accessing the domain was possible to know that the theme has been updated without any human intervention
Something is making the theme update without my permission.
Similar case for other theme from THEME FORREST, but this producer already fixed.
You must have automatic updates on or something the theme won’t be updates unless you choose to update it. I haven’t touched the demo site in years and there’s no problems like you’re explaining.
I suggest you look in your support ticket that has all the screens explained.
I explained that reinstalled from scratch a Word Press to not leave any file past settings. Look at the previous posts.
I’m guessing you do this on purpose in order to sell the installation package and disable such a problem !!!
Is this your support for buyers?
Already have another case reported here the subject of comment.
Lol, I’m not trying to sell any installation package it’s as simple as any other theme out there. You think there’s some kind of weird conspiracy going on here, there’s nothing to it it’s a WordPress theme that’s it.
Please reply on my support request on your support form.
I need top know how to upload thumbnail images to portfolio. I cannot see any option to upload images. Even the portfolio image slider. Your documentation does not help me with this.
Go into a portfolio post > Add Media > upload your images > close the media window > update/publish your post.
Just to make sure, the Add Media button is the one above text editor right? I tried this, but it doesn’t work.
Yes, that’s correct. You need to make sure the images are uploaded directly/attached to the portfolio post otherwise they won’t show on the front end.
I can provide you the CMS login, can you please see what is the issue. I attached as you said, but no images appear on front end. All other features are working fine.
I had the same issue involving the WP update to the “free” theme. I believe I was able to solve the issue by reinstalling the latest download files through my FTP, and then reactivating my Child Theme.
The only issue is that now my sidebar widgets are no longer populated. All of the content I had put in there is no longer there. Any ideas how to fix this issue?
That’s the proper way to get the correct theme back, as long as the child theme name didn’t change from when you had it set before the sidebars should still be intact. If they aren’t you’ll have to reset the widget areas unfortunately this is a WordPress core function and is outside of my control.
Very weird problem. The front page of my site looks like it went to some other page. By that it looks like one of the built in views is showing.
Yet when I edit the front page, compare it to the April page archive, everything looks great code-wise (ie, calling the correct slider, columns laid out with text/images, footer widgets populated with the correct info.) Yet when viewing it in any browser, the page does not display what is in the code. On top of that, the footers are gone.
Have you seen something like this before? I checked with the hosting company and they said there was no entry to the site.
I have LOVED this theme, but I can not figure out what happened with the front page.
Make sure Settings > Reading > Front page displays is set to Latest posts and you’ll be good to go. Also you actually have the wrong “Consultant” theme that is a free theme by some other author, you got this by “Updating” via the WordPress admin. You’ll need to get the correct theme from your Themeforest > Downloads area and upload via FTP overwriting the one you have. Keep in mind this theme will never ask you to update via the WordPress admin, if it is updated you’ll get an email from Envato.
Thank you very much for the solution. I did the update and everything but the front page came back. I get the header, but on the page itself, which is set to be the front page (http://www.offnerconsulting.com/welcome), is not showing anything on it. I looked at the page itself in edit mode in the control panel and it has 3 items. Slider, template, and the Google Analytics code.
I checked the slider, it is there. I checked the template created, it is there as well. Yet both do not show on that page. I have both the page builder and revolution slider enabled, in the WP Consultants options.
Any way of getting past this? Thanks in advance!
Any information on the above? Not having a front page is really hurting business! Here is another piece of the puzzle:
I also see another difference….. I am logged in for both of these views.
But when I go to an inside page, everything is ok.
Make sure you have settings > reading > front page displays set to latest posts
I went through appearance/Customize and set it to posts and I needed to set the post page for the old page to show.
When I went to then check by going through the settings/etc, I saw it was ok.
When I looked at the website, even on browsers that have not looked at the site yet, and it came back with the blank front page still.
When I went back through customize, it too showed just a blank page. Plus there is no way to edit anything from the front page when one is logged in.
This is very strange as it went together so easily when first done.
I’m not sure something else possibly a setting is incorrect thats causing that weird behavior.
notice how the black bar to show you can go to the dashboard, go to edit the page, etc, is not visible.
Great Work !
Is there an option to turn off the + menu at the top?
Yes, that’s optional.
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