1020 comments found

newseed Purchased

Hi AJ,

Although I updated WP to 3.8.1 a month or so ago I finally noticed an issue. Whenever I edit or create a new page/post I cannot select the visibility option (on the right side) to set it to be hidden. Every time I click on it it jumps down to the html editor.

Of topic, can you recommend a good member’s only area plugin that will allow people to add all their private info which can be shared with with all members within the same group?

Net-Labs

Hi newseed.

So sorry to hear that you’re having this issue!

We became aware of this and have uploaded a fix that should go through in the next few hours.

You can also make contact to my personal assistance line and i’ll assist with a updated copy of the theme.

You can contact me through my profile page here (bottom right) or my support page here

Regards

AJ

Hi I am working with someone who purchased this template. There are a few issues with template:

1. When editing a page, I can only access the “Visual” tab, but cannot access the “Text” tab (html view) within the editor.

2. When editing a Calendar event, I cannot insert media into the editor, the paragraph formatting is when you view a calendar event does not coincide with what is in the editor.

I am using WordPress 3.8.1.

Thanks in advance! Barbara

Net-Labs

Hi barbarahendricks.

Apologies for this, we identified a issue that causes this, and after a fix it reappeared on the windows servers and we had to fix again.

We are in line for an update at present, and all should be up to date after today. If you download a update tomorrow all should be fine.

Apologies again.

AJ

How do you recommend I perform the new update? I haven’t made changes to the CSS or core files.

Regards,

Rs

Net-Labs

Hi rishisavera

Thanks for reaching out and hopefully I can help you out here.

You can find a full explanation of the steps to update here

Regards

AJ

I am getting a conflict with the jQuery UI version in Wordpress 3.8.1. The base wordpress includes jQuery UI 1.10.3, but the theme includes 1.8.10. If I leave the version from the theme, I get an error creating links in the visual editor.

Net-Labs

Hi skisulli.

Thanks for taking the time to touch base on the WP-Church theme.

We just uploaded a solution that would solve that last week.

If you update the theme all will be ok.

AJ

cboden Purchased

I still cannot use most of the editing tools, view “text” (html), add media, create hyperlinks, in any of the editors on the Calendar pages, normal pages, posts, and member’s pages. I updated as you suggested above in the BarbaraHendricks post. But the problem persists. I am running WordPress 3.8.1. Please advise. Obviously this needs to be fixed.

Net-Labs

Hi cboden

Thanks for reaching out and hopefully I can help you out here.

if you updated after this time and are still not able to use the tabs then i’m suspecting a clash wit ha plugin.

i just downloaded and installed the latest version of the theme again and all works good.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hi,

Quick question, do you have a fix to get the messages to play on mobile devices?

Thanks

Net-Labs

Hi notcholas.

Thanks for making contact.

We are taking a look at changing that in the next two to three months, but do not have a solution as we speak.

AJ

Get direction page is not working properly. No map displayed and after I set an address to get directions from the map image is all screwy. This issue is in firefox.

http://stjohnmr.com/get-directions/

Also, the get direction home page link is not working even though the url is set in the settings.

Please help

Net-Labs

Hi mrkingld

Thanks for reaching out and hopefully I can help you out here.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

kamooWD Purchased

Hi

Please can you confirm that the theme is WP 3.9 compatible. I would like to upgrade but want to make sure the theme will handle this first

Net-Labs

Hi trevortitlestad.

Thanks for touching base on the WP-Church theme.

The theme is fully compatible with WordPress 3.9 you can go ahead and update.

AJ

Default-user
kamooWD Purchased

Thanks AJ. Will upgrade it later on today.

I see there is a new version. How do I update my theme without compromising my content?

Default-user

disregard

Net-Labs

Glad all is sorted now.

Hello,

Do you have an update on the fix to get the messages to play on mobile devices?

Thank you

Net-Labs

Hi fedexman09.

I do not have one currently.

If you make contact early next week I can take a look at assisting with one .

AJ

Default-user

Hello,

I sent you an email a few days ago with the same question. Can you assist me?

Thank you

Net-Labs

I’ll Jump on it on monday, but have not received an email.

Ok I’ve looked everywhere for help and this is my last place I’ve found. I have a couple of issues that I need to get worked out. I’m so close to launching this thing but I need these things worked first. The main issue is the get directions button. Under the WP-Church section of word press is the option to fill out my physical address under the category “Maps & Contacts” I know my address is right because I verified with google maps. When I input it into the physical address and save it. Then I open my site and click the button it opens the two windows like it always has but both windows are blank?? How do I make it work so it shows the location and street view? The next thing is I want to change “Latest Message” to “Latest Sermon” How do I do that as well? Please assist I’m desperate. Thanks

Net-Labs

Hi b33zu.

Thanks for making contact.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hi Net-Labs,

I’m trying to create an event on the calendar set for June 1 of this year. For some reason, the event will not show up on the calendar if it’s set to June 1 – but if I change it to June 2, it will show up.

Any idea what could be causing this?

URL: http://gccyorkville.net/

Thanks!

Net-Labs

Hi thomasfrank09.

Thanks for making contact.

I’m not sure what is causing this.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hi Net-Labs

At the top of the header says “No entries found” How can I remove that?

Thanks

Net-Labs

Hi Zabac000

Thanks for taking time to touch base on the WP-Church theme.

The reason for this can be many fold.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

cojack Purchased

Hi Net-Labs,

I do not use the article category. I would delete the words “Posted in” visible in the article category.

Which file should I change?

Regards

Net-Labs

Hi Samuel

To the last line of the style.css add the following:

.c_entry-meta p:nth-child(3) {
  display:  none;
}

AJ

Default-user
cojack Purchased

Thank you for your quick response!
Regards

cojack Purchased

Hi Net-Labs,

Do you do an update with the link sharing to Google My Business?

Regards

Default-user
cojack Purchased

I wanted to know if you are planning an update with the addition of an item in one button for Google+ network?

Regards

Net-Labs

I do not have plans ot make this changes currently.

Default-user
cojack Purchased

I will use a plugin.

Regards

Does anyone know if this works with the new Wordpress 4.0 release? Thanks.

Net-Labs

Hi Skisulli.

Thanks for making contact.

We tested the themes and could not find any incompatibility.

Just remember to wait for the final release before updating, WordPress is still in beta phase for version 4.

AJ

Default-user

It appears that it came out of beta today.

http://wordpress.org/news/2014/09/benny/
Net-Labs

Then all is good to update.

npastor Purchased

Aloha! I am having an issue with the calendar feature…Im posting dates and times following instructions but they are not showing up under calendar page. Thank you,

Net-Labs

Hi npastor.

Thanks for making contact.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

cojack Purchased

Hi Net-Labs

Did I do the update Wordpress 4? The theme is compatible?

Regards.

Net-Labs

I’m not getting this on my side.

Maybe it’s one of your plugins that has an error and is causing this.

Default-user
cojack Purchased

Hi Net-Labs,

It works again. I just emptied the cache firefox.
Thank you.

Net-Labs

Great news Samuel

Would this theme ever get a mobile responsive upgrade?

Net-Labs

Hi symbiota

Thanks for making contact.

We Do not have plans for a responsive version of this theme.

AJ

Hi, are you saying that this theme will ‘never’ get a Responsive roll out? I understood when I purchased this theme that it was in development???

Thanks.

Net-Labs

We tried previously ot integrate it, but the theme was designed before responsive got rolled out, and the change would be just too big.

AJ

by
by
by
by
by
by