1008 comments found

  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 50 and 99 items

I need help with my main navigation. The first Drop Down menu has padding on it… so it makes my first dropdown sit to the right to far to work.

check out here; mjcog.domain-preview2.com

please help

Net-Labs

Hi stellarsigns.

Thanks for the message.

If you make contact i can assist.

You can make contact through my profile page here or contact me through the Netlabs site here

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I just purchased this item and have not read all the documentation as yet. Is there a way to switch the auto-verse to KJV instead of ASV ? Or any of the other versions. Our church uses mostly KJV .

Thanks in advance, Emmanuel

Net-Labs

Hi Emanuellhill.

Bible and software copyright unfortunately will not make tis possible.

Regards

AJ

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Is there a way to make the background go all the way across the screen and not cut off? Thank you for your assistance

Net-Labs

Hi rdweitzman

I take it that you added your own background to the site. That sure is possible.

If you send me a link to the site i can asses where you are and assist with a solution.

Regards AJ

Default-user

Thank you AJ, My site is http://www.templebethtikvah.com/Home/

I actually not only have the background issue, but also can you look at the bottom widgets. I would like to center them more as they are close to the Left side now.

Also, Is there a way that I can reduce the spacing between the main menu items?

Thank you so very much, Ryan

Net-Labs

There seems to be quite a few errors in code that you added to the template causing all sorts of layout problems.

You’re also using deprecated html tags that’s causing problems in the browser.

Best advice i can give is to restore the changes that you made with the old files and try again, or look for the errors and correct them.

Regards

Default-user

Another question, can I make blog pages that are specific to certain categories? Thank you

Net-Labs

Hi there

Sure can. just create a category, add the posts to the category, and then add the category to the menu.

Regards AJ

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 10 and 49 users
jdubtrey Purchased

Where is the code to change the height of the slideshow? I want to make it larger. Will this mess up the structure of the theme?

Net-Labs

Hi jdubtrey

Making the slideshow taller will be something that will work, but wider could rock the boat for your project.

The height can be changed in line 96 of the footer.php file. It’s currently set at 340px;

Regards AJ

Default-user
jdubtrey Purchased

I found it. thank you. The sliders height increased but the image does not fully scale. The image repeats. I think there is a code that re-sizes all images that has to be altered or deleted. Here is the site: http://latterhouseministriesintl.com/

Net-Labs

Hi there

the image size needs to be thesame as the set height and width.

Regards AJ

Default-user
jdubtrey Purchased

Please take a look at http://latterhouseministriesintl.com/ I opened footer.php and re-sized the slider to 958×500. I also re-sized the images in the slider to the same dimension. The image in the slider still does not display correctly. Please take a look at the site.

(SORRY I MARKED YOUR LAST COMMENT AS INAPPROPRIATE BY MISTAKE .)

Net-Labs

I think you might want to change the following in the functions.php also on line 55:

add_image_size( 'slider', 958, 340, true );

to

add_image_size( 'slider', 958, 500, true );

after that just rename the images and re-upload again.

Regards AJ

Sorry if i omitted it before

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Thanks for helping set up my directions page almost a year ago, but now I am getting this error message: Google has disabled use of the Maps API for this application. The provided key is not a valid Google API Key, or it is not authorized for the Google Maps Javascript API v3 on this site. If you are the owner of this application, you can learn about obtaining a valid key here: https://developers.google.com/maps/documentation/javascript/tutorial#Obtaining_Key

Can you advise

Net-Labs

Hi kevinwestcfc

you can make contact and i’ll assist in fixing this for you.

You can make contact through my profile page here or contact me through the Netlabs site here

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
kikalomy Purchased

hello, i made contact with you for help almost 2 weeks ago, you finally answered my email a few days ago and you still havent given me any help! i need some urgent answers is it really feasible to tell people to email you!

if u had a forum were we cud actually see the answers to these issues wich must be surely conmen problems then we wont be relying on u to answer each person, its quit frustration to not be able to see the answers to the questions people who have paid like myself so we can get on with things!

do u have a help portal so we can see the actual answers as i have received no help yet!

1. i need to change the font colour on my footer, 2. can i apply the map to different pages with different addresses and how do i do this, 3. how do i only use the direction button on pages i want it on, 4. how can i adjust the spacing and put a background colour on my menu?

im sure it would be more efficient and a great help to everyone if you actually share the answers instead of inboxing everyone like its a great secret. i also dont feel comfortable handing over my password details, to me that’s data collecting!

i would appreciate an urgent reply as again ive been waiting for almost 2 weeks! u can appreciate my frustration

thanks

Net-Labs

Thanks.

The reason that i couldnt assist ( as you know) is because you sent me the wrong login details.

I received a mail with the correct details from you and will work through your request.

Regards AJ

Default-user
kikalomy Purchased

i sent the correct details straight to u and yet here i am still waiting! this is totally unacceptable, can u just answer my questions so i can do it myself, one of the reasons i purchased ur theme was because of the positive feedback on support ow i find it has been one of the worst ive experienced!

Net-Labs

Hi Peeks

From the start that you’ve been making contact, you’ve been posting everywhere that I’m not returning your requests for support:

1. All support requests was answered in 24 hours as is acceptable for themes except for the weekend that no support is given.

2. none of your support questions, was actually support questions but requests for free advice, that falls outside of the support, and although I’m perfectly fine to give you assistance, it leaves a foul taste in the mouth if someone tries to get free stuff from you on the one hand, and keep on insulting you on the other hand.

3. Lets not forget that the real reason that you do not have an answer right now is the fact that you had maintenance mode activated on your site, and forwarded me the wrong login details, making it impossible to assist until Friday afternoon that you sent the right login details.

I’d advise that if you want some assistance, (and i really do not mind assisting if there’s small changes to make) that you do not forget that as a design professional, you are the person responsible for changes on the project that you’re have contracted for, and if you want to ask people for assistance, and you do not want to pay them for the assistance, you need to be civil in your questions at least.

Your request was answered by email.

Regards AJ

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hello. This is an excellent theme, but is there any chance it will be updated to be responsive or include an archive in which sermons can be organized and browsed by category, tag, speaker, month, day and year?

Net-Labs

Hi tecporting.

We’re updating the theme to the next version in the next 3 weeks.

I’ll take a look at your requests, but can promise nothing.

I know that a responsive design would not be possible at this stage.

Regard AJ

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
gioglifx Purchased

Hallo,
I sent you an email.

Thanks

Net-Labs

Thanks gioglifx.

We we’re closed over the weekend, but i’m working like crazy to get up to date with all the requests again.

Regards AJ

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, the front page widget area is not available for me.

Net-Labs

Hi cubeclerk.

More info on a fix here (second tab)

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Is there a way to have the slideshow transition differently that the out-of-the-box spiral, rain and etc?

Net-Labs

Hi

The transitions is quite complex bits of code, and default bits of code can be added to the transitions, but is quite complex.

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Is the slideshow something that could be replaced by a slider? I read through your EULA , but is it possible for me, over time, to hack in a slider instead of the slideshow setup? Is that possible or would that be like putting an outboard motor on a jetplane?

Net-Labs

Hi DaneSnyder

The slideshow can be replaced, and there’s no objection to do so.

If there’s a slider out there somewhere with functionality that your project need, then obviously its important to do.

Just ensure you have someone on your side that knows the ins and outs of javascript html and css.

Regards AJ

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
gioglifx Purchased

Hello,
is there any way to have a default notification for the newsletter widget signup? I mean, when you send an email through the contact form there’s a message that comes up that says “your message was sent successfully”. There’s no message for the newsletter widget and there are a lot of people who have sent their sign up various times because they don’t have an idea if it indeed went through.

Thank you in advance.

Net-Labs

Hi gioglifx.

Should be a message.

Make contact and i’ll assist in taking care of your request.

Regards AJ

Default-user
gioglifx Purchased

Thank you for your response in regards!
It’s all great now.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
CCLC Purchased

I seem to have lost my Get Directions button on home page and the leather strip. It does appear of the Directions page. Not sure what I have done. Thanks for creating a great theme. http://newfoundbaptist.com

Net-Labs

Hi CCLC

The last message can be adtivated or deactivated in the theme options general panel.

If you’re struggling to locate it, make contact and i’ll assist.

You can make contact through my profile page here or contact me through the Netlabs site here.

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Your theme and support are awesome! I’m not sure you’ve charged enough…. In uploading videos to Youtube they have a 15 minute time limit. My pastor preaches forever. I want to host the videos on my own servers. Is there a way to do that or am I relegated only to using Youtube or Vimeo?

Net-Labs

Hi DaneSnyder

Thanks for the good feedback.

Vimeo might be the solution for you.

What format do you want to host the video in?

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Well, probably flash,but I could do Quicktime also. I WANT to host in on maybe a subdomain and serve them myself, but I may just use Vimeo or Youtube. The problem is that the site just wants to download the file without a container like YT or Vimeo has.

The problem could just be my basic lack of experience.

I just saw that Youtube will let you host longer videos once you are verified. Thanks for your help.

Net-Labs

The flash video can be hosted and played with jw player, and it will still be possible to open in the popup screen, just as the vimeo and youtube.

If you are struggling with the setup of the video’s make contact and we can take a look at your setup.

You can make contact through my profile page here or contact me through the Netlabs site here

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Hi!

First time WP users and am designing with your template. Learning slow, but so far, it’s great! Quick easy question for you that I can’t find in the instruction pages.

How do we get our news page to look like yours on the demo where each of our blog posts are listed w/ the date on the left of it & photo on top?

Individually my posts all look like yours, but when I created a NEWS page on my own, I am unsure how I create that actually page since. Can’t imagine we are to create it like any normal page. Assume there is a way to have that page take all your latest post entrees but simply not sure how.

noahsheart.org is our site if you need.

Thanks again!

Net-Labs

Hi noahsheart.

Thanks for making contact.

There’s a video on one of my other themes that will show how to set up the blog page, and although the theme is different, the actions are exactly the same.

You can access the video here and here.

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

I cannot figure out how to get my menu above the slideshow to show dropdown of child pages.

Net-Labs

Hi Danesnyder.

Make contact and i’ll assist.

You can make contact through my profile page here or contact me through the Netlabs site here

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

FYI – Figured my question out finally. Using the menu button now. Thanks. I’m sure I’ll be back with another question soon. Ha. :)

Net-Labs

Hi

No problem.

Regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
gioglifx Purchased

Hello,
is there a way for the newsletter widget to send a pre-formatted email response to the person subscribing to the newsletter? I mean, if a user were to subscribe via the widget anywhere it’s displayed, is there any way for that user to receive an email? And if so, can the email content be edited?

Thank you in advance.

Net-Labs

Hi

In the includes folder and custom-functions.php you will find the following on about line 650:

wp_mail($admin_email, $subject, $message);

just below it add the following:

$s1 = 'subject to send';
$m1 = 'the body of the message that you want to send';
#m1 .= "\r\n"; // this is a linespace
wp_mail($signup_email, $s1 $1);

Regards AJ

Default-user
gioglifx Purchased

Hmmm, I added it just below ( after ) the last semicolon [ wp_mail($admin_email, $subject, $message); ] but it breaks the site. This seems pretty straight forward but I can’t seem to figure out why. I thought that maybe text formatting in the copy and paste, which I copied and pasted it to text edit to “strip” any formatting but nothing.

Please advise.
Thanks.

Net-Labs

I’ll have to take a look what happened.

Please make contact.

Regards AJ

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

AJ -

Not sure whether to contact you here or on your profile. Let me know. These are pretty much the last things that I wondered as have familiarized myself with everything.

- Is there a way to enter my own text into the message title strip on the front page? We are using our page for our non-profit and want to keep the Donate button mid page, but having the title of our most recent blog is a bit redundant w/ “latest news” widget right below it.

- Is there an easier/better looking way of creating a generic photo gallery than going the group route and having to insert each photo on a default layout page? Perhaps I find my own widget or something?

- Do video’s from social came work or only youtube etc…?

Net-Labs

Hi There

I can assist in adding a message.

If you make contact I can assist with this.

You can make contact through my profile page here or contact me through the Netlabs site here

Regards AJ

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