Hi! I really like the design of the theme and I’m planning to purchase this but I have some questions to ask since I am new to Wordpress. Is it possible to replace the ‘Price’ with ‘Blog’ tab instead. Also, can you direct me to a theme just for blogging, Something similar to this theme I’m inquiring about.
Thanks!
srhnbr
replied
Sorry this theme is not using a Blog on purpose.
It was designed for people that do not what to have a regular Blog type of website.
Hi this is @mixta7 from my sister’s account who has purchased this theme. Now could you please help me with the error?
I am an amateur when it comes to website construction. I loved this theme when i first saw it, but i had a huge amount of difficulty getting it to work properly. I must say the Support for this theme is SECOND TO NONE . if i got stuck i just dropped an email and often within a few hours, sometimes minutes i had an answer to the problem.
Sometimes WordPress is less than clear in its operating requirements, and though Sarah does not offer WordPress support, she pointed me in the direction i needed to go to find out what was going wrong. She is even willing to physically log into the site and have a look, or make adjustments if required.
Even if this theme is not what you are looking for , check out the other themes offered by srhnbr , i promise you wont be disappointed.
I highly recommend Sarah as a great partner in your web adventures and business needs. 5 STARS
my site is here http://www.clivewatsonphotography.com
I get this error as well: Catchable fatal error: Object of class stdClass could not be converted to string in /home/content/40/4670940/html/_sites/trinamariephotography.com/wordpress/wp-includes/category-template.php on line 24
srhnbr
replied
Such errors can only be troubleshooted with a link and temporary login credentials (wp-admin and ftp) Please email me this information so I can provide proper support.
i just purchase this and uploaded it to my server and getting fatal error…”call to underfined function get_header() in /home/rzzhbnoy/public_….index.php on line 1
my email is media@atllounge.com
thank you
srhnbr
replied
It does not look like the theme was uploaded correctly. Did you follow the upload instructions?
Hello- Great template, one question before purchasing. Can the navigation be changed to the top vs the bottom? Would this be a simple modification that I can do in the style CSS ?
Thanks- Christine
srhnbr
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I can be done but I think you’re in for heavy css modifications here 
Proceed at your own risk! 
Hello,
I just attempted to upload this theme to my wordpress by following the directions that came with the theme.
However, I get an error saying “The following themes are installed but incomplete. Themes must have a stylesheet and a template. wphotostudio Stylesheet is missing.”
What do I do to fix this and get my website running?
Thanks, manolsphotography@hotmail.com
srhnbr
replied
The theme is not installed correctly.
Please follow the instructions provided regarding uploading the theme or alternatively use the tutorial:
http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/
Hi there. I have purchased this and installed it into wordpress. However, I get this error….
The following themes are installed but incomplete. Themes must have a stylesheet and a template. Name Description wphotostudio Stylesheet is missing.
Can you help asap??
Thanks
Hi there, Purchased this and installed on my test site. Ive also imported the demo text but I get a blank page! can you help please? The test site is located here http://d851268.u189.bustedmedia.com/
If you email me I will send you the username and password if you need it
Thanks
srhnbr
replied
We are pleased to announce that we have now launched our new Support Desk and NWS Wiki of Support articles for all our buyers.
You will be asked to enter a Support ID which you don’t have yet.
Request one by sending an email from our Theme Forest profile: http://themeforest.net/user/srhnbr
Once your email arrives, you will be send a random generated Support ID that you need to save as it gives you access to the Support Desk: http://www.sarah-neuber.de/theme-support and the Wiki articles: http://faq4you.sarah-neuber.de
All communication will be handled over the new support system from now on!
Please note: The Support ID is linked to your Theme Forest account username and email and is non-transferable. For this reason you must make sure you contact us using the Theme Forest account that you used to purchase the theme with. We will not respond to requests to send the Support ID to an email address other than the one connected to the Theme Forest account you contact us with and which verifies you as a valid buyer!
Just to make it clear once more: all communication from now on is done online using the Support Desk. If you need to contact us for troubleshooting an error please use the Wiki articles or the Report a Bug form from now on.
I will not be replying to those emails or to comments left on the Theme Forest Discussion board that request troubleshooting!
Please kindly remember this for next time.
HI,
I’ve installed the theme and homepage and menu is not working fine… could you please check it! ... demo4.weeeb.es
Thanks Mario
srhnbr
replied
Hello Mario,
We are pleased to announce that we have now launched our new Support Desk and NWS Wiki of Support articles for all our buyers.
You will be asked to enter a Support ID which you don’t have yet.
Request one by sending an email from our Theme Forest profile: http://themeforest.net/user/srhnbr
Once your email arrives, you will be send a random generated Support ID that you need to save as it gives you access to the Support Desk: http://www.sarah-neuber.de/theme-support and the Wiki articles: http://faq4you.sarah-neuber.de
All communication will be handled over the new support system from now on!
Please note: The Support ID is linked to your Theme Forest account username and email and is non-transferable. For this reason you must make sure you contact us using the Theme Forest account that you used to purchase the theme with. We will not respond to requests to send the Support ID to an email address other than the one connected to the Theme Forest account you contact us with and which verifies you as a valid buyer!
Just to make it clear once more: all communication from now on is done online using the Support Desk. If you need to contact us for troubleshooting an error please use the Wiki articles or the Report a Bug form from now on.
I will not be replying to those emails or to comments left on the Theme Forest Discussion board that request troubleshooting!
Please kindly remember this for next time.
Thanks for nothing…your theme is a mess on wp 3.0…we have lost our client and lost money….I will never buy a wordpress theme like this… your support service is a machine!!
We are going to post this problem on our blog! And of course we will try to get our money back…
Again, thanks for nothing!
srhnbr
replied
I am terribly sorry however we never claimed the theme is WordPress 3.0 compatible!
if you take a look at the details in the sidebar I am sure you will notice that it is clearly mentioned:
WordPress Version 2.8, 2.9
I can imagine this is very upsetting however as you can see from the above WordPress 3.0 compatibility is not even there!
In addition to that, we do offer quality support. All you were asked to do in order to receive support was to request a Support ID which is not hard to do.
I am very sorry to see this was not to your liking.
Hi,
Do you remenber Foli Shop / Folio Blog?.....was the first time we have lost a client because this theme was unable to work properly…And I’got my money back…but not my time and my client…
Now, again, we trusted in your designs and again we have lost a client, time and money….
Ok, it is my fault….but dont think we are happy with this…
You have an exellent support but your themes dont work as web 2.0…theme updates must be done at the same time as wordpress updates…
If you want to do something for us…just give our money back
Thanks Mario
srhnbr
replied
Mario, refunds need to addressed to Theme Forest support.
I have no power to do anything when it comes to refunds as the themes are sold here and your payment goes directly to Theme Forest.
So if you want, please contact TF support with your complaint.
Hi !
Love your template, but having problems making it work. Followed your instructions, disabled dates on import, changed image sizes, and permalinks.
Then imported.
Everything looks weird, and I can’t understand how to add slideshow to the homepage. the menu also looks weird.
Do you have any comments on this so I can make it work?
My site here: http://www.kariulleberg.no/web/
Cheers, Thomas
srhnbr
replied
Hello Thomas,
It could be that you are not aware of the changes that have been taking place around here the last few months so please allow me to bring you upto speed.
What follows is a pre-written message to save me time so please excuse it’s automated sound. Nevertheless, please take a moment and read it through carefully.
Thanks!
===
We are pleased to announce that we have now launched our new Support Desk: http://www.sarah-neuber.de/theme-support and NWS Wiki: http://faq4you.sarah-neuber.de
All communication will be handled over the new support system from now on!
1. Search for answers to your questions in the Wiki: http://faq4you.sarah-neuber.de
What is not answered there can also be sent as a question using the form you see next to each answer. See also here: http://faq4you.sarah-neuber.de/read.php?ident=55b956e7579509e62227e3521b958c28
2. Then for debugging serious problems or getting help with one or the other issue particular to your theme installation there’s the Report a Bug field you see here: http://www.sarah-neuber.de/theme-support
Information on how the ticket is processed after it has been submitted is found here: http://faq4you.sarah-neuber.de/read.php?ident=8d9f453334762af21fc4c159094fb98b
3. Custom work requests, such as help with making any modifications to the themes should be submitted using the Installations & Custom Work form seen here: http://www.sarah-neuber.de/theme-support
You will be asked to enter a Support ID which you don’t have yet.
Request one by sending an email from our Theme Forest profile: http://themeforest.net/user/srhnbr
When will you be updating this theme to be compatible with Wordpress 3.0 and Higher? Unfortunately, I purchased this theme for a client before looking at the details of the Software Version. I LOVE the theme – but unfortunately, I will have to go in and fix numerous issues.
So, should I wait for you to fix them? Or just do it myself?
Thanks.
You are going to send me to the “snazzy” support desk, aren’t you? Sigh… I really wish I would have purchased a theme from my ‘regular’ awesome theme designers who keep on top of their software issues.
Also – I suggest you take this theme off of the list to be purchased. It’s not compatible with the latest version of Wordpress and it will give everyone who downloads it problems.
Gosh, i bought it and then find out that it will not work with WP 3 and higher… 
Dear Autor – please kindly let us know when we can expect an update.
And please do not ask me to speak to your android slave or fill any forms This is not my first theme bought and not an usual situation, i must say.
Please kindly let us know.
rgs
srhnbr
replied
I’ve seen the theme installed on WordPress 3.0 by other buyers and working just fine.
The only thing is that you will not be able to use a otherwise you should not have a problem using the theme.
Hope this helps
The only thing is that you will not be able to use a otherwise you should not have a problem using the theme.
Not sure if you missed something…
srhnbr
replied
True! I did
I meant to say that you will not be able to use the new features (custom menus, custom post types, post featured image etc) that come with WordPress 3.0 and later but the theme should still work just fine.
Like I said I have seen it set-up by buyers that are using WordPress 3.0 and they have not reported any issues. The few support requests that came in were unrelated to having the theme installed on 3.0
Is there a feature where each photo on the main page can be linked to other pages?
Is this compatible with WP 3 .2.1?
As a first-timer at WordPress, I’m SO happy that I chose this theme! It delivers exactly what is promised, and Sarah couldn’t be more helpful or patient. Thanks for making my first WP experience so encouraging!!
srhnbr
replied
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