104 comments found

  • Bought between 100 and 499 items
  • Has been a member for 7-8 years
  • United States

What version of Visual Composer is included with your theme? Thank you.

2mediax

Hi,

Right now is 3.5.4
We are upgrading and including the 3.5.5 ASAP.

designpoint

Please email me when its been upgraded. I need at least 3.5.5 but would prefer 3.6.0. I need to get started on my project asap but can’t purchase until updated. Looking forward to your reply.

2mediax

Yes, it’s 3.6.0. We will let it notice as soon as we tested it for compatibility. Thanks for letting us know

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi 2mediax

Great theme, very easy to use. I have one question about the auto resizing of the navigation.

When the site is shown on say an Iphone or I pad the navigation gets pushed under the logo and when the screen size is smaller it shows a drop down box.

Is their a way I can disable the resize options ? I just want the site navigation to remain as it is.

Thanks in advance

David

2mediax

Hi David, you can always disable responsiveness on Appearance/Wrings Settings.

  • Has been a member for 4-5 years
  • United Kingdom
  • Bought between 100 and 499 items

Hi 2Mediax

I have bought this theme, and i must say its one of the most beautifully managed themes i have used.

I have just one minor issue, that i want to embed “jQuery Auto Scroll Posts” on home page side bar but cudn\’t find any shortcode or widget for that ,, please guide me how to do it and also, i coudnt find tempelate for SINGLE PAGE WITH SIDE BAR layout… Please help me

2mediax

Hi ambinet7,
Thanks for purchasing our theme.
The home page templates have no sidebar included, but it’s possible to add new templates models that fit your need, thug it has to be done by copying and modifying one of the actual models.
The single page with sidebar is the Default Template.
You can contact us at info@2mediax.com if you need more information or help in modifying the theme.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
mslill Purchased

Bought this theme yesterday. My menu’s will not stay and it is showing all of the pages on the home page. I can not get this to go away. Please advise. If we can not get this fixed I would like a full refund. So far very disappointed

2mediax

Hi mslill!,
Did you follow the manual instructions? You have not set the Menu in Theme Locations probably.


Go to Appearance/Menus and set “The Main Menu” in the “Theme Location ” Panel on your left.


You can contact us at info@2mediax.com and let us know if you need more help.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
mslill Purchased

Bought this theme yesterday. My menu’s will not stay and it is showing all of the pages on the home page. I can not get this to go away. Please advise. If we can not get this fixed I would like a full refund. So far very disappointed

2mediax

Hi mslill!,
Did you follow the manual instructions? You have not set the Menu in Theme Locations probably.


Go to Appearance/Menus and set “The Main Menu” in the “Theme Location ” Panel on your left.


You can contact us at info@2mediax.com and let us know if you need more help.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

Hi, i wanted to be sure that with the responsive function not abilitate , the aspect of the website would be the same as it is on desktop computer (PC,MAC) also on all the mobile devices (iPhone, samsung , ipad ecc).

Because for me is important that it will look exactly the same on all the devices.

Thank you

2mediax

Hi. Sure. In Wrings settings u can choose no responsive and full width mode and it will set the website no-responsive. We can always help u if you need assistance. Best, 2mediax

LEM_International

hi, ty. i purchased, i was trying now to create the child theme, but i dont understand how to do that, could you please help me. thanks

2mediax

Hi LEM,
Have you follow this instructions?
http://wp.tutsplus.com/tutorials/theme-development/child-themes-basics-and-creating-child-themes-in-wordpress/
Just make sure you link Styles inside library/css folder instead of the empty style.css in the main folder.
The concept is, if you want to use the website without responsiveness then, in the child theme import the library/css/style_no_responsive.css as well as all the other css you will find in that folder, otherwise you will see the child theme with missing styles or distorted layouts.
For better support and log history of your questions, we suggest to use our SUPPORT WEBSITE AT: http://ticksy.twomediaxthemes.com

LEM_International

Hi, i just sent an email to info@2mediax.com. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi just uploaded and getting error…

Home

Fatal error: Call to undefined function putrevslider() in /home/sjgradie/public_html/wp-content/themes/wrings/index.php on line 12

2mediax

Hi,
Inside the main zipped file you will find a folder called plugins where inside you’ll see the revolution slider zip to upload to wp. In the manual should be reported.
For better support use http://twomediaxthemes.ticksy.com

Default-user

Wonderful great support thanks…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi…just wondering where in the manual the instructions are to set up the images menu section of the home page ie. ‘synapsis’, ‘with sidebar’, ‘strategic moves’?

and is this the same as the icon menus under the widget?

2mediax

Hi,
synapsis, with sidebar and strategic moves are Portfolio/project posts.
To change the images just, open Portfolio, edit one of the project posts and change the Featured Image (on the right bottom of your screen). This is core functioning of any wordpress post.

2mediax

the icons menus under the widget can be modified under Appearance/Widgets in one of the 5 Areas Sidebars.

Default-user

thanks…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi – is there an opacity applied to front page Revolution slider?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

..also :-) great theme my site is coming along!

2 more things…

1. Could you please advise where i add my link:http://sjgradie.com.au/about-us/ within the following block of code for widget: class=”alignnone size-twomediax-thumb-300 aligncenter wp-image-1446” title=”SONY DSC” src=”http://www.2mediax.com/wrings/wp-content/uploads/2013/02/config.png” alt=”” />

About Us

Gradie Risk Advisors are a provider of Insurance and Risk services to all Industries…/txtconfig

2. The fourth project/post widget on the front page ‘infinite possibilities’ is mis aligned any advice on how to correct?

www.sjgradie.com.au

Thanks again appreciate the support!!

2mediax

Hi reillykwebdesign,
We checked your website, and it looks like you played with the wrap alignment on the css…
We can support you better on our SUPPORT website at http://twomediaxthemes.ticksy.com/
Open a PRIVATE ticket and send us wp-admin weblink, username and password that we might take a look and advice you.

Default-user

have submitted thanks again.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
zellu Purchased

Hello guys! I wanted to say that your layout is absolutely amazing and so far the best I’ve been working with. For now, I have one issue (but I think there would be more… ;)). I want to have three different portfolios with three different sets of portfolio skills. While making the page to show portfolios from only one category isn’t a problem, then assigning portoflio skills already is. Even if there is no content assigned to portfolio skills in given category, couldn’t it be just ignored? How I can deal with that? :)

2mediax

Hi Zellu,
We need to ask if you can, kindly, open a ticket in our support website at: http://twomediaxthemes.ticksy.com/ so we can assist you better. Writing here is annoying, specially to keep history and interacting.
Well, regarding your issue, it’s possible to filter portfolios by category, this can be achieve using our columns layout shortcodes.
Regarding the empty skills, well, Wordpress doesn’t make it easy to calculate if a skill has items.
Nevertheless, we have managed to deal with it and our the newest Sereno theme has the skills counter, so, we are dealing to see if there’s a possibility to upgrade Wrings and add this functionality, but, so far, we dont have a certain upgrade date planned…. tough we strive to make it ASAP.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

i have bought this themes. but i don’t know how to use it exactly like the demo. i have follow the instruction in the pdf. and trying to make a home page with slider as a banner and add 5 widget area. but apparently, the widget area broke. i think it miss the css file. could you see it. is there something that i have missed?

my url : solution.cobra.co.id

2mediax

Hi LadinJKT,
Have you imported the XML file and lanched the Dummy Data?
The best way to obtain a website like our preview is to follow the 3 easy steps Tutorial

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, Is there a way to have thumbnails with the simple slider? Thanks

2mediax

Hi,
Could you use our support website at : http://twomediaxthemes.ticksy.com/
it’s easier for us to keep log and help you better!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, Ive emailed for support numerous times on this matter but have not heard response. I know you help out alot as it is so I want to make this short..

My icons are showing up as squares on the theme. All I need to know is how does the theme call the css, where do I look for this? If I knew this information I could dig for myself but right now its like looking for a needle in a hay stack.

URL: http://test.synerion.ca

shortcodes for the icons are not working.

2mediax
hi… sorry for the late reply. The icons that don’t show are cause the fontawesome is not updated…we can do it for you, but please for a fast reply, please open a ticket at our support form… http://twomediaxthemes.ticksy.com/

tks allot

Default-user

great thanks, i just submitted a ticket with all info needed. Thanks!

Default-user

This theme was great at first, I also appreciate all the support i’ve received from twomedia, however it does not respond well in compatibility view for IE browsers, and is not 100% responsive. I paid $45 for this template but had to put out triple that in repairs.. I’ve had so many issues with this template I don’t know where to begin. On top of all the support I already got from these guys, the font-awesome icons still won’t work (even after they assured me its fine).. Not impressed, i am a good customer of Envato and hoped that this template would fulfil my needs. Unfortunately its been unfulfilling thus far..

2mediax

Sorry to read this!.
We do put effort in the support we provide. So far we have had little complain regarding minor bugs, that we try to fix in no time.
In your particular case, regarding the font awesome, we did lots of tests and deep research as you could confirm. You should also consider that so far nobody had issues with the font-awesome and in 242 buyers your the only case so far.
We enjoy helping our customers to achieve their ideas, but sometimes we can’t, and when this happens we provide detailed reasons and technical information.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, Nice theme good work guys. Just have a problem with accordions, I can add it to post but it doesnt works (no expand). I m using WordPress 3.4.2.. have you heard any similar issue ? Any idea or help would be very appreciated. Thanks.

Default-user

I open a support ticket on http://twomediaxthemes.ticksy.com/ , thanks.

2mediax

Hi, we will take a look at the ticket. Thanks for using our support website!

Default-user

Thanks a lot for your attention. Great theme with hard worker team, problem resolved by 2mediax. My advice to users for this theme and all other 2mediax stuff is : buy it, be happy and dont worry..

2mediax

Wow!. Thanks for the kind words!. We do try our best, although we are humans and we have to fix bugs!

  • Brazil
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Dear 2Mediamax,

Some pages are misconfigured example below. An example is the page summary of the news.

Ex: ” A notícia foi confirmada pelo diretor da Xbox Live, Larry Hryb (Major Nelson), durante sessão de perguntas e respostas no evento PAX Prime, sediado em Seattle, nos Estados Unidos.

Na ocasião, Major Nelson disse que o “plano futuro é definitivamente aceitar armazenamento externo”, da mesma forma que é possível hoje em dia no Xbox 360. No entanto, não haverá essa opção no Xbox One desde o início.”

What can be?

Tnks

2mediax

Hi,
Well, seems like there’s a misconfiguration on the charset of wordpress.
Could you please open a ticket at http://twomediaxthemes.ticksy.com/ so that we might take a look and help you better on this.
When opening a ticket send us weblink, username and password of the wp-admin please.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi 2mediax,

I really like Wrings and have been looking forward to using it. However, I ran into a problem trying to get it to work. I’m using WestHost is hosting my site and I have Wordpress installed there. I uploaded Wrings but when I try to activate/access it, I get the following message: Fatal error: Call to undefined function putRevSlider() in /home/prostarm/public_html/wp-content/themes/wrings/index.php on line 12

Can you please offer some assistance?

2mediax

Hi Jemm,
Thanks for the purchase!.
You need to install the revSlider plugin… since one of the homepages, in this case the default one use revSlider…. we replied to your opened ticket at our support website!.
In the next days we will be releasing a new version of Wrings… stay tuned!.

Default-user

Thanks for getting back to me so quickly. I did install the revSlider plug in but it didn’t resolve the issue. Should I remove both and re-install? What should I troubleshoot next?

2mediax

Hi Jemm,
We replied at your ticket!.

Default-user

Thanks! It works perfectly now. Appreciate the prompt help!

  • Bought between 100 and 499 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 6-7 years
  • Most Wanted Bounty Winner
  • Referred between 10 and 49 users
  • Sold between 50 000 and 100 000 dollars
  • United States

WRINGS 3.0 is out !!

Wrings has major improvements in many areas…this means that some small reconfiguration will be required (little price for really better improvements)...for instance:
- Old admin panel option “Wrings Settings” is now called Theme Options and is completely redesigned for better performance. No page reload with ajax.
- Breadcrumbs are powered with more options and better customization. Archive, Search and Pages have their own breadcrumbs and Sidebars!
- Portfolio is now a separated Custom type with it’s own categories, tags and custom filters.
- Blog has been powered with Custom Filters so to have another option to filter your posts!
- Blog and Projects layouts have been powered with image preloader and better display!
- Blogs and Projects can show count for items and have a master /detail layout
- No need to use slug for columns layout in the category, now you can choose directly from the Theme Options
- Shortcodes to layout columns have been powered with more options
- 5 fully customizable areas for every post/page/project…. with wp editor for better use!
- Galleries inside posts have been redesigned to allow add/order/remove.
- Shortcodes have been improved and added some new ones!
- Plugins have been upgraded to their latest versions!
- Now you can customize your css code directly in the Theme Options
- Now you can set the Layer Slider and revolution Slider shortcode from the Theme Options
- Tested with Wordpress 3.6.1

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Hi,

How can we remove the search bar on Mobile?

2mediax

Hi Travis,
Could you please open a ticket at http://twomediaxthemes.ticksy.com so we can help you better.

Default-user

Done, thanks

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 0-1 years

How can I get the logo of my clients come out colored rather than black and white? is this possible?

2mediax

hi… can you open a ticket at our support forum… we will reply as soon as possible :) tks allot

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