brandexponents

brandexponents supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author provides limited support for this item through email contact form.

Additional information from brandexponents:

Dear Buyers,

Thank you for supporting us and we will be extremely happy to assist you with the usage of our products. We are based in India and our support hours are between 9 AM – 7 PM (GMT + 5:30) Monday to Friday. Support tickets received during weekends will be responded to on the first day of the following week based on the order in which they were received. We usually respond within 24 hours, but based on the number of requests we have in a particular day, the response time could be between 48-72 hours.

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
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