833 comments found

canozal Purchased

Hi, My problem still exsist. On the contact page, contact form is not working. we have been corresponding through e-mail about this issue but then you started not to reply my e-mails. Would you please help me about my problem. Kind regards..

brandexponents

Hi,

Sorry about the delay in my response. I have replied to your email .

Thanks, Swami

rgbmango Purchased

Hello.:) I want to open my portfolio on same page not on a new tab. Is there any option to set?

Thank you. :)

brandexponents

Hi,

Generally the portfolio will open in the same tab, unless you specify otherwise in the Portfolio Post type. Can you give me link to your site so I can see the issue?

Thanks, Swami

mikala Purchased

When attempting to update my portfolio through page builder, the new images dont show up. I have page builder enabled and have cleared my cache/cookies with develop mode enabled. I go to my portfolio, click add text/media and attempt to insert a new image but it just wont show up in my pagebuilder block. i have used multiple sizes of images and even tried to insert a new image with a link instead of uploading. Please help!

Default-user
mikala Purchased

my editor mode is also on visual not text.

Default-user
mikala Purchased

also there is this at the top of every portfolio

Warning: Invalid argument supplied for foreach() in /home/mikmar38/mikalamarrone.com/wordpress/wp-content/themes/wynn/functions/shortcodes.php on line 1300

brandexponents

Hi,

Can you check the version of the theme you are using? It should be Wynn 2.0 or higher in which the issue with the image in text block was solved and theme was made compatible with the latest version of WP.

Thanks, Swami

andoooni Purchased

Hi! Is it possible replace the outstanding image for a video (.mp4..vimeo..) in the masonry fullwidth portfolio? It would be great!!!

brandexponents

Hi,

You cannot replace the thumbnail in the portfolio completely with a video. You can alternatively have a vimeo/youtube video linked to that image in the media library. And then when you choose the ‘Single portfolio style’ for this item to be ‘Lightbox’ , the video that you linked earlier, will open in lightbox when you click on the the thumbnail image.

Thanks, Swami

Hi, in one of your answers I’ve found the following ” i understand you need you portfolio images to be displayed in a grid style, and each of them open in Lightbox? If this is what you need, you can achieve this by using the Portfolio shortcode”
What i need to achieve is to click on the portfolio item on the home page, then open n the lightbox a series of images (not one images, but many), that belong to specific portfolio item or category.
Is this doable?
Thanks.

brandexponents

Hi,

Unfortunately, you cannot have a gallery of images open in lightbox in Wynn. However, we have our new theme that we launched recently on themeforest named Oshin. This theme is more powerful than wynn and well supported too. I suggest you take a look at this one to see if it suits your needs which i am sure it will.

Thanks, Swami

Is there a standard blog layout or only this one is available – http://www.brandexponents.com/wynn/blog-2/ ?

brandexponents

Hi,

You have standard blog style as well. Although, we have not showcased it, the option to change the blog style is given in the options panel. If you want to have a look at this, I can set it up for you and share the link.

Thanks, Swami

Hi!

I’m using background videos for my website. If a visitor leaves the page open in their browser, the video gets reloaded with a fresh HTTP request every time it ends. That’s causing a lot of traffic over time. So I was wondering if it’s possible to either let the video start over without reloading it or just have it end and fade out.

BTW, I tried to ask this via the support site that’s listed for the Wynn theme but didn’t receive a reply within 21 days.

Thanks

brandexponents

Hi,

We are not reloading the video, we have just put the video in loop mode which is just an attribute of the video html5 tag. I am not sure how it works under the hood and how different browsers implement it. You would only have to edit the core php file shortcodes.php and in the Section shortcode, remove the loop attribute so that it stops after playing once.

Thanks, Swami

Default-user

Thanks! That’s exactly the info I needed.

peocle_ Purchased

Hello, the scroll function does not work in my android phone. Could you help me? http://www.takodesign.com/wordpress/

Thank you.

brandexponents

Hi,

What version of Android are you running in your phone. If the theme demo is working fine, then please try to deactivate all 3rd party plugins on your site and check again.

Thanks, Swami

Default-user
peocle_ Purchased

Hi, Android 4.4.4, Scroll left and right it’s ok but don’t work scroll down. Also demo version have this issue. Thank to reply.

brandexponents

Thanks, I will test and revert back within the next 24-48 hrs.

peocle_ Purchased

Hello, The theme WYNN can not see properly from any mobile device with Android 4.4.4, Chrome Firefox on Windows XP. Mac work fine. Scroll bar doesn’t shows a part of the site …. and the scroll DOWN does not work, If I press/click the mouse wheel it works fine… not rotating the whell. Please Help me. www.takodesign.com/wordpress

Default-user
peocle_ Purchased

I have deactivate all 3rd party plugins, deactivate smooth scroll. In firefox also demo site scroll doesn’t work.

brandexponents

Does activating smooth scroll resolve the issue ? I will test the problem thoroughly and will try to come up a solution in the next 24-48 hrs. Mail me your admin ID & password to swami at brandexponents dot com, should in case I need it for testing.

Thanks, Swami

Hello! Please help! Page builder is not working! Can not change text size, color! Appearance theme options not working too!!!! Try to change background color – nothing happens! P.S. latest theme version is installed. my website www.unicorn.lv my e-mail: info@unicorn.lv

brandexponents

Hi,

This is weird as the Page Builder and theme cannot stop working all of a sudden . Have you installed and activated any plugins lately which you think might be conflicting with the theme? Is so please disable it and check.

If this does not help, please give me you wp-admin id and password so I can look in to the issue.

You can email me the details to swami@brandexponents.com

Thanks, Swami

Default-user

Thanks! I have e-mailed you password

brandexponents

Hi,

The Options Panel changes did not get saved, as you had the Status of the website in Deploy and not in Develop. This status has to be in Develop for the changes to get saved. I changed this for you and the color settings in options panel are reflecting properly. I also tested the page builder and it works good too.

Thanks, Swami

Hi there,

I’m interested in purchasing this theme and have a question about the top header layout – on the homepage, is it possible to have those different images in the carousel link to different pages?

Thanks!

brandexponents

Yes definitely. We have displayed a gallery in the Home page. You can choose to have a Portfolio template, using which you will be able to link to different pages.

Thanks, Swami

Default-user

Got it – but can you have a Portfolio that takes the form of the carousel slider, just as it looks on the demo home page (rather than the masonry/lightbox layouts)?

brandexponents

Yes it is possible. You can see a sample from the left header variation of Wynn here – http://www.brandexponents.com/wynn/ .

Thanks, Swami

Hi I purchased this theme just now.And also installed it here :http://gazwan.rushipatel.in/ But I am facing issues in fonts. Font is not similar to demo. In console , it says no fonts to load.Please let me know what’s the issue.

Thanks

alooclan Purchased

Hi, i am having trouble with portfolio whenever i create any portfolio i am getting this output http://www.alwarisjewellers.com/full-width-portfolio/ i have followed each and every step

brandexponents

Please check the following -

1. Have you enabled Page Builder? The option is given in the General Settings panel under Wynn Options.

2. Have you added the ‘Portfolio’ module in the Page Builder? The Full Wdith Portfolio like (http://www.brandexponents.com/wynn/full-width-portfolio/) is created using this module.

Let me know if you have done this, and yet the grid does not show up?

Thanks, Swami

Default-user

yes i have done both of them

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