748 comments found

Yeaster Purchased
Hi, we have problems since updating to the Wynn version 2.0 We get the lines: Warning: Missing argument 1 for WC_Order::__construct(), called in /home/www/web319/html/fda/wp-content/themes/wynn/functions.php on line 209 and defined in /home/www/web319/html/fda/wp-content/plugins/woocommerce/includes/class-wc-order.php on line 19 on each page. We have the newwest woocommerce version. Could you kindly advice ASAP please? The URL is: http://www.farys-design-agentur.com/ THX
Default-user
Yeaster Purchased

Now, everything is fine, after the new update. Best regards!

What is the best way to Update Wynn or how do you update Wynn?

brandexponents

Please follow the steps below -

1. Download the latest version of the theme by logging on to your Themeforest account and then navigating to the “Downloads” section.

2. Log on to your wordpress admin panel, and navigate to Appearances -> Wynn Options -> Import / Export and then download a copy of the options panel. This backup is to ensure that you can restore your options & settings incase something goes wrong during the theme update process. We strongly recommend doing this, though it is not mandatory

3. Then Navigate to Appearances -> Themes , delete the current version of the Wynn and then install the latest theme zip you downloaded from themeforest in the first step (OR) Alternatively you can extract the theme zip you downloaded in the first step, connect to your server via FTP and navigate to /wp-content/themes folder of your wordpress installation, replace the existing folder named “wynn” with the extracted folder.

Thanks, Swami

JusBusines

But I have Child theme activated.

brandexponents

It’s okay, You can re-activate your child theme after installing the update to the main theme.

- Swami

IMPSBL Purchased

Can perhaps this slider be implemented instead of the Revolution Slider that comes with the template? http://codecanyon.net/item/master-slider-wordpress-responsive-touch-slider/7467925

brandexponents

Hi,

You can use Master Slider with the theme. However, the slider might not work well with Ajax page loading. To support the slider with the theme, you can turn the ajax loading off in the Options Panel > Appearances > Wynn Options > Layout.

Thanks, Swami

I’ve emailed you several times. NO REPLY. This support sucks!

The shop page doesn’t work on the template.

brandexponents

I have responded to your latest email. Please share with me your credentials so that i can identify where you have gone wrong.

Thanks, Swami

waveprco Purchased

Is it possible to make the Page Builder also available to “Posts” ?

Thanks !

brandexponents

Unfortunately, no we do not have Page Builder enabled for posts pages.

Thanks, Swami

waveprco Purchased

I have installed the Revolution Slider, and successfully using it.

But the theme keep prompt me to install it as it is a required plugin. How can I turn it off?

Thanks a lot !

brandexponents

You can ignore that. To check if you have installed it, navigate to Appearances > Install Plugins and there you can see the list of recommended plugins that are installed.

Thanks, Swami

The theme WYNN can not see properly from any mobile device, eg IPHONE MOTOROLA XT626 or … The problem is that the SCROLL appears not only shows a part of the site …. and the scroll does not work, nor can I use the parallax feature or view any content which should use either SCROLL or page down. It seems that the height of the site is broken.

Site example does not work: http://viamas.com.ar/ I await your help.

I gave you the login credentials and nothing has been done, yet.

brandexponents

I responded to your email an hour ago. We checked the issue and it because you are using an outdated version of the theme. The issue you are facing was solved long back. Please update the theme. I request you to go over the change logs regularly so that you stay current with the updates.

Swami

McflySince
McflySince Purchased

Not true. Please look again.

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