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February 10, 2016: Check out just a sample of the reviews we receive daily from happy customers!


chapmank2 Purchased

Hello- I have purchased your theme previously and have loved the outcome! I am wanting to build a new website for a property caretaker, and would love to purchase the theme again. However.. I am not sure if the theme supports the following needs:

He has clients who own houses that he takes care of, and he needs them to be able to login to see and pay bills on the website. Is your theme capable of doing this function?


Hey there,

Thanks for writing in and for your wonderfully kind words! :) As far as your needs for the next project, this sounds like you may need some type of membership software that will allow users to login and pay for their different setups. At this time we don’t “officially” integrate with any particular membership plugin, so you would need to review some of the options available on the market and see which one would appropriately fit your needs. Do make sure to choose an option that provides support for their plugin. Even though X is built on WordPress best practices, other plugins that still follow these practices can still experience issues at times and you will need to consult the plugin developer on any of these matters if they do happen to arise.

Additionally, just to let you know we provide all of our official support via the forum in our member area. If you have not done so yet, please register for access and direct any future questions to the forum where one of our staff will be more than happy to assist you.

Don’t hesitate to let us know if you have any questions about signing up!

I have the need for

1- signup for email newsletter 2-After signup or after certain clicks a widget to share the website on their twitter/facebook account .

Can you point to a demo of above 2 using X theme? Thanks

Absolutely! We have an incredibly active community, member forum, knowledge base, and more. Once purchased be sure to register for access here.


I bought the Theme, Looks Great! Very impressive !

Thank-you! Excited to have you on board :)

HI Themeco Team,

I like your theme, but i have some questions before bought it.

i have a proyect, i need a shop, and i need a lot of products in the screen, can i see full page with 6 products on a file more or less?

Is totally compatible with WooCommerce? i have 2,5 version and i donĀ“t know if can i run it.

Thank you in advance.

Hey There,

We support WooCommerce and on our sales page you can view the WooCommerce demos of all our stacks. Changing the products per page is a core WooCommerce feature so that’s no problem at all.

How about standard HTML templates? I’m considering this for a project that does not use Wordpress, so I would like to get as much clean (non-Wordpress generated) code as possible. It’s a mess to install Wordpress and then “steal” the generated HTML code, only to clean it up for days just to get the basic HTML code (and CSS).

Hey There,

Our theme is WordPress only, we do not provide any html files with it. All the best!

We are going to start a wordpress blog, is this can theme be used for blog?

Hey There,

Yes! You can set the homepage to the blog posts page and run it as a blog. :)

Hi, congratulations with such an impressive theme!

I mostly develop custom theme’s for my clients, using the Sage starter theme from However X intrigues me and I have some questions I hope you have time to answer:

1 – as an intermediate to advanced front-end dev, can I easily code and add my own stacks to X? In a child theme perhaps. Or are stacks tightly woven into the main code of the theme?

2 – Cornerstone looks amazing! Do you have plans to release it as a standalone plugin?

3 – And I was wondering, does Cornerstone utilize any of the excisting sass or grid frameworks like Susy, Bootstrap or Foundation?

If you indeed plan to release a standalone version, I’m actually very much hoping for a page builder with an option to inherit the grid framework from the one used in the theme. So a flexibility and compatibility to use with a couple of the established grid frameworks. But I’m aware that’s probably wishful thinking :)

Have a nice day!

Hey there,

Thanks for writing in. We’d be happy to answer your questions.

Stacks aren’t really something you could build out yourself, but each stack is highly customizable and extensible that you could use one to come up with a very different look and feel that it originally had, yet still leveraging the stack’s unique features.

As for Cornerstone, we are working on a standalone version. The grid system is a proprietary responsive one that we custom built into Cornerstone. It’s what will be used regardless of theme. Basically the Cornerstone sections will be somewhat isolated from the theme in terms of grid, but there are also ways for the theme’s styling to show through (typography, colors, etc.).

Let us know if you have any other questions!

Good to hear a standalone version is on the horizon. Hope it’s coming soon!

One additional question, I have watched the video showcasing Cornerstone. Adding custom CSS classes is an option (as it should), but what about adding ID’s or custom attributes to elements, like data-* ? Is this possible as well?

On the site that presents the X Theme there is no place to contact support.

But it lists as one of its features “Unparalleled Support”. Really? I cannot even get a phone number, not even on this site that I am typing into right now.

I wanted to purchase the theme but before I did I wanted to determine beyond a doubt that the phpBB plugin would work fine within X.

So common sense would have it that I call X support and ask them for a candid answer to this fair question. So I decided to use this common sense and just ask that question.

But I have not yet found evidence of this “Unparalleled Support” least not yet. I have a few more minutes to find that phone number.

My purchase of X hinges on getting just a little taste of this “Unparalleled Support” and finding the answer to my phpBB question. That’s fair is it not?

So please, do not hesitate to email me, because I may not get back to this site I am typing into right now.

Thank you Robert King

Hi There,

Thanks for reaching out! Our policy related to 3rd party plugins is that unless they are integrated into the theme in some way (Revolution Slider, Gravity Forms, etc) then we are unable to provide support or guarantee compatibility for them. The implementation, customization, and troubleshooting of any issues that may arise would be the responsibility of each customer. Technically speaking, since X was developed according to development best practices, any well developed 3rd party plugin should play nicely with X, however due to the virtually limitless nature of things that can and often times do go wrong with software, we can’t support something that we have not first developed or integrated into the theme.

Let us know if you need anything else, my friend!

Thank you for your thorough and candid answer. I appreciate that. Here is what I mean by phpBB:

I think that one of these forum themes may be linked.


You’re welcome. We do not provide styling or support for phpBB as it falls under the policy explained above.


Hi great theme, just that the menu button on the mobile version does not work. Can you take a look please? I would also like to add the wording ‘Menu’

Thanks Kim

Hi Kim,

Thanks for reaching out. I checked your site, and I’m not sure what’s going on there. Would you mind opening a new thread in our support center? One of our developers could take a look and advise a solution for you.

The latest update did not update Visual Composer and thus it results in a message to update to 4.10. As you know when themes bundle items like this updating this plugin is not something that can be done unless it is packed in the update. Please advise as the current version with your latest update is 4.9.2 thanks

Hi there,

Yes, I can confirm that 4.9.2 is the latest version included. Our updates to bundled plugins will often be a bit behind, as we don’t include them until we can test for incompatibilities or conflicts first.


chadharms Purchased

I switched themes and all my portfolio items were deleted. I see above that this is standard practice. Here is my question, is there a way to get the text from the portfolio items on my old theme? Or, do I have to revert to my old theme before copying all of the text (I made a backup)?

Hey there,

If a theme registers the portfolio post type, it will disappear when that theme deactivates. The same is true of X, but we offer a standalone plugin in our community site in case anyone needs to take their portfolio items to another theme.

If you’re coming to X from another theme, you could check with the developer if they offer a similar countermeasure. Otherwise you may need to manually import the items.


chadharms Purchased

Thank you for your quick response. I will have to redo them, but I expected the changeover to be a project. I have a couple more questions, if you’d prefer that I put it in a new thread, let me know.

1. Is there a way to update the heading above posts. I’m updating a church page and when you go to a “sermon” post, you see the word “Blog” above it. I tried changing the Alternate Index Title, but it didn’t do anything. Am I missing something?

2. Maybe this will show my Wordpress ignorance, but why aren’t Portfolio items through Cornerstone? I would like to make the different sermon series of the church each their own portfolio item, but it doesn’t allow much customization…that I can tell.

3. Is there a way to hide the featured image on a post?

4. How do I add or remove sidebars on individual posts? For example, I can’t seem to get rid of the sharing icons in a portfolio and I can’t seem to add a sidebar on posts. What am I missing?

Thanks again for the fast response and for your time.

Hey there,

Thanks for writing in! Just to let you know, we provide all of our official support via the forum in our member area. If you have not done so yet, please register for access and direct any further support questions to the forum where one of our staff will be more than happy to assist you.

Don’t hesitate to let us know if you have any questions about signing up!

I am building a website with X for a client.

How do you accomplish the full-width background effects (parallax, background color, etc.) while maintaining left and right padding on the content?

In the theme options, I have only been able to accomplish this by setting the site and content width to 100%, and adding additional padding to the content via custom CSS.

There has to be a better way to do this.

Thanks in advance.

Hey there,

Thanks for writing in! Just to let you know, we provide all of our official support via the forum in our member area. If you have not done so yet, please register for access and direct your question to the forum where one of our staff will be more than happy to assist you.

Don’t hesitate to let us know if you have any questions about signing up!

I want to double-check something. You mention that the nearly two dozen “extensions” are provide for free with the price of X Theme. Does that also include the plugins? For example, will I have to buy Visual Composer, Essential Grid and the other plugins separately?

I ask because you use the word “extension” instead of “plugin”, and also because there are themes here at Themeforest that also list a collection of plugins that they say are “included”. However, after you buy the theme, you learn that you have to purchase each of the plugins separately.

Also, is there a place to see a demo of the Cornerstone builder? I can’t seem to find a way to test it or to see it in action (in a video, for example).

Thank you for your time and the theme looks fantastic.

Hey there,

Thanks for writing in! All of the Extensions listed our included for free with your purchase of X! We use “Extension” instead of “Plugin” just to encapsulate the fact that we have personal “extensions” that are built specifically for X as well as third party ones, all of which extend the functionality of X.

Some of these integrations are in a little bit of a middle ground such as Gravity Forms for instance. We integrate with Gravity Forms, meaning we provide styling for it, but we cannot include this particular plugin due to how the developer runs things. This is likely what you’re finding with some other themes; however, Gravity Forms is really the only one we have that is in this camp.

For a video to see Cornerstone in action, we have a rather extensive introduction video we put out on our changelog when we released it some time ago, that should help you out.

Don’t hesitate to let us know if you need anything else!

I watched that video plus a few others on Youtube. Cornerstone looks amazing. And I see that it’s intended to replace VC and since I’ll be starting on a fresh site, it looks like I can disable VC and work only with Cornerstone.

Will Cornerstone display items that aren’t Cornerstone elements? I’m referring to Essential Grid, which also looks amazing. If I have a section that is intended to display a grid from Essential Grid, is there a way to see that will working in Cornerstone? What about other 3rd party items, such as Leadboxes from Leadpages that go in the main content area?

Hey there,

Thank you so much for the kind words! Most of the third party plugins we integrate with have elements integrated into Cornerstone that you can drag and drop onto a page (including Essential Grid). If you are using another plugin that doesn’t have an element at this time, you can always manually copy and paste in the actual shortcode into a “Raw Content” element and have it output that way.


February 11, 2016: Check out just a sample of the reviews we receive daily from happy customers!

HI! Preorder question: my customer NEEDS the info of the team to be opened on a lightbox, not loading an external page, something like this:

Can this be done? I am programmer and have styling and coding abilities, but I need to know if template has this display option or a similar alternative.

Thank you.

Hey there,

Thanks for reaching out. X includes a lightbox, but it is limited to images, not full content. However, it could be possible with a modal plugin. There are many free ones available, and some premium.

hi, which font did you use for the Renew Demo 02?

Hey there,

The logo is using Pacifico, and the copy is using Lato.