THEMECO

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6419 comments found.

xalepata

xalepata Purchased

Hi, I have a problem when trying to install Ethos Demo 1. It only imports one page and without images. Do you know what´s happening here? Thanks

Hi there,

The Standard demos include the home page using placeholder images, and will setup all the customizer settings needed to use that design across your site. The Expanded demos are more full-featured, including all the images, pages, widgets, and navigation items.

X theme slider 3D we’re unable to make the center image highlighted with gray shadow. http://theme-one.com/the-grid/slider-3d/

See here http://prntscr.com/bj1raf

Demo that make the center image highlighted with gray shadow is not available in latest version. 4.5.2

See http://prntscr.com/bj1rkl

Hi there, the latest bundled version available is 1.6.0, at the moment it appears the 3D grid demo isn’t available, we’ve contacted the plugin developers and will let you know when we have an update available.

Thanks!

Hello, I would like to know if the X theme can be divided in two sides (Example Client and Employee) and if the X theme supports a payment plugin/api ? and does it come with in the package? Also would like to know if this package includes a map feature where client can see where the Employee is on the map and the employee can see where the client is at the moment ?

Hi There,

Thanks for writing in! You could use a Membership type plugin to provide two different areas on your X powered, one being the client side and the other the Employee side. X supports WordPress plugins out the box, so any form of payment plugin should work perfectly fine.

While there is Google Map functionality, there is no such live GPS tracking with being able to see where someone is, this would be highly custom and require additional equipment (such as GPS trackers) if you wanted it real time.

Think of X as the design of your site with functionality to allow you to build the pages and integrate some features, then the rest of your site would be powered by plugins to bring the functionality required. In some cases these may need to be custom developed depending on exactly what you wanted to achieve.

Thanks!

June 21, 2016: Check out just a sample of the reviews we receive daily from happy customers!

Where are the psd files?

Thanks! And X theme is telling me I need to update Visual Composer but it’s not working.

Found the psd files. smh

Great, if you have any other questions a member of our team will be happy to assist in our forum.

Cheers!

Hi, almost about to buy a license but, want to know if this has a timeline and/or Masonry blog layouts. Thanks!

Yes, you can see in our Integrity 1 blog demo what the masonry option looks like when activated.

Cheers!

demyx

demyx Purchased

Hello, all the edits I’ve made using Cornerstone is gone but the content still showing for the front-end users. On the regular edit page, it shows the shortcodes and content. How do I fix this?

Hi There,

A member of our development team would be happy to take a look in our forum. If you haven’t registered for access yet, you can do so here.

Cheers!

demyx

demyx Purchased

I’ve already registered, please have them take a look at this: https://community.theme.co/forums/topic/cornerstone-suddenly-had-no-content/

Great, a member of our team will be happy to help just as soon as your thread is up as all questions are answered in the order received.

Cheers!

Can this theme be used only on one website or on multiple?

Hey There,

You will need 1 regular license per website you’re using X on. All the best!

Hi, I’m trying to get a quote for someone, I’m updating their website, but I need to know if this is a yearly subscription ($64USD?) and if taxes are included in the price. Thanks for your time!

Hi There,

There are no recurring charges for updates, and taxes would be set based on where you are buying from and their respective rules.

Let us know if you need anything further, my friend!

curtds

curtds Purchased

I had practiced X on my Local wordpress – http://localhost/wordpress – and now I want to use it on my website, but I’m unable to unvalidate the license. I read everything in the Knowledge section, but I can’t see how to remove the previous Local WordPress. Thank you.

curtds

curtds Purchased

I’ve also gone to my dashboard and tried that, but it won’t let me do it.

curtds

curtds Purchased

I put in the license and I get this:

Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.

So I go to Manage Licenses and I see this: https://community.theme.co/users/curtds/licenses/

But there is no place to remove the license.

Hey curtds,

Can you send us an email with your WordPress site and login credentials so we can take a look and resolve this for you? Thank you!

dhdesignz

dhdesignz Purchased

Hi, i cant see the titles in my blog at http://planer-am-bau.de/category/alle/ what can i do?

thanks dorian

Hey there,

Thanks for writing in! Just to let you know, we provide all of our official support via the forum in our member area. If you have not done so yet, please register for access and direct your question to the forum where one of our staff will be more than happy to assist you.

Don’t hesitate to let us know if you have any questions about signing up!

curtds

curtds Purchased

Never mind, I got it.

Glad to hear! Let us know if you need anything else.

Hi, is latest version X-The-Theme compatible with latest 2.6 Woocommerce?

Yes, X is compatible. I can confirm things are working nicely with WooCommerce 2.6 and the latest version of X.

RandeWoo

RandeWoo Purchased

Hi.

There is an issue with google maps in Icon Stack: “This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error_.ab @ js:32 util.js:211 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys

Hey there,

Thanks for writing in and I see the issue here. Just to let you know, we provide all of our official support via the forum in our member area. If you have not done so yet, please register for access and direct your question to the forum where one of our staff will be more than happy to assist you.

Don’t hesitate to let us know if you have any questions about signing up!

Thanks!

RandeWoo

RandeWoo Purchased

Hi again. I’ve found missing “get_text” code for some elements in Icon Stack wich must to be translated by WPML. But they are not. See all pictures by link: https://drive.google.com/folderview?id=0B6Iz6m8ixCG6NnNUd3RPV29LTUE&usp=sharing

Hey there,

Thanks for writing in! I have responded to one of your other comments here about this, but just to let you know, we provide all of our official support via the forum in our member area. If you have not done so yet, please register for access and direct your question to the forum where one of our staff will be more than happy to assist you.

Don’t hesitate to let us know if you have any questions about signing up!

Hi there, I just purchased this theme and I can’t seem to “Register The Grid” for The Grid plugin. Can you please tell me if I’m missing something? I’ve tried inputting my purchase code and also an API code that I generated.

Hi There,

Please check out this FAQ.

If you need anything further, a member of our development team would be happy to assist in our forums.

Cheers!

I can’t figure your site out, but I like the Cornerstone more than Visual Composer.

I built a site – http://jerryandgod.com/ – with the Total Theme. Now I want to build a blog but I’m unable to figure out how to put a Revolution Slider as the header like I with Total Theme.

Would I be able to use Cornerstone on the Total Theme? Thank you.

You said you posted your problem in the forum but have not gotten a response. The link above goes to your forum posts where our staff replied. The “here” is a link to our forum, not here on ThemeForest.

I can’t find it and I don’t get it. When I put a ticket in with the Total theme the message came right to me. The support page with X Theme is a bit different. But thanks anyway.

You have already created an account at our site (theme.co) and posted several times. This is a direct link to your profile that shows your posts and our staff replies. If you have forgotten your login/password info (for theme.co), you can reset it on the login page. If you would like email notifications for each question posted in our forums, you simply hit the subscribe link in the upper right corner of a post, and you will be notified.

As ThemeForest is a marketplace, support for each product is managed by the individual companies who own the products, not ThemeForest themselves with the vast majority using forums as the means to provide support (making it easier to search and find related questions that may have already been asked).

Since you have posted several times in our forum, it appears you know how it works, however if you’d like a refresher, this thread explains how everything works.

Cheers!

Hi! I’ve installed X theme but in order to validate it, it asks me to create a Themeco account, which I can’t because I get stuck in the middle of the process: I put in my email address in the first box, and then when clicking on the “confirm email address” one it keeps taking me back to the previous box. And then of course it tells me I can not create my account :) It there anything I can do about it? Thank you for your help!

Hi There,

Our apologies for the issues setting up your account. Could you try another browser to see if that is the issue? We don’t have any other reports of registration issues with many people signing up daily. If that doesn’t work, feel free to contact us directly, and we could setup your account manually. Also, your ThemeForest purchase ID can be used to validate the product which you can get from your download page here on ThemeForest.

Cheers!

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