2805 comments found

SALUTATIONS!

We are so thrilled to be able to share this product with our current and future customers! Should you have any pre-sale questions, please feel free to post them here, and a member of our staff will be happy to help.

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All Our Best,
Your Theme.co Team

mishka48 Purchased

Where I can read the latest changelog?

THEMECO

Hi There,

That was a slight overlook today in the midst of getting the update out…it will be added to our Changelog within the next 12 hours or so. In the meantime, you can read a full writeup on the new features in our release notes.

Thanks!

How exactly do I update the theme? I’m having a hard time finding directions on how to do it without messing up all my hardwork. Thanks in advance!

THEMECO

Hey there,

Thanks for writing in! Just to let you know, we provide all of our official support via the forum in our member center. If you have not done so yet, please register for access and direct all future questions to the forum where one of our staff will be more than happy to assist you.

Regarding this particular situation, once you’re signed up for access to the member center, you can go to the Knowledge Base and read more about this process in this article.

Don’t hesitate to let us know if you have any questions about signing up and if you have any further questions, our support staff will be happy to assist you in the forums!

Thanks! :)

I’m about to build a web site for a musician’s CD launch. I’m looking at http://www.wonderplugin.com/wordpress-audio-player/ as the audio player. Any idea if this will work with your theme or, do you know of a good player that will?

THEMECO

Hey there,

Thanks for writing in! Any well-coded plugin that adheres to WordPress best practices (as X does) should work with the theme without any problems. That being said, our support policy states that we cannot cover any issues that might arise due to the use of third party plugins. If you decide you want to move forward with this plugin and find that it is not “playing nice” with the theme, you will need to have the plugin developers take a look at things to sort it out, but as stated earlier, any well-designed plugin should work without any issues.

Additionally, if you haven’t seen them already, X includes dozens of various shortcodes with a couple of them being audio based. One supports self-hosted audio, while the other allows you to embed players from third party sources (you can see them in action here: http://theme.co/x/demo/integrity/1/shortcodes/audio/). It looks like you’re after a playlist type setup, but if you can get away with it using single tracks like the self-hosted audio or audio embed solution, or perhaps can embed a third-party playlist, then you will likely have all you need with X out of the box!

Thanks again, and don’t hesitate to let us know if you have any further questions! :)

indigo14 Purchased

Quick question about the stores. I really like the renew theme but the Integrity shop style. Is it possible to have the stack as the renew theme and still do the integrity style store?

THEMECO

Hey there,

Thanks for writing in! The best way to think about Stacks is kind of like a “theme within a theme.” Just as you can only have one theme active in WordPress at a time and cannot mix styles and functionality across themes, the same is true for Stacks. Stacks merely provide you with multiple predefined sets of styles and functionality, but you can only use one at any given time.

Hopefully this helps! Thanks for your interest in X and don’t hesitate to let us know if you have any further questions in the support forums in the member center!

:)

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