3052 comments found

Hi, I’m also thinking of buying this theme, but I do have a question. I’ve read somewhere that v3.0 is coming and that there will also be new stacks included. Will a purchase now also cover these updates? Also are there any student pricing options available? I will be using it for a personal research website.

Thanks in advance!

THEMECO

Hi There,

3.0 is our next release, however it does not include a new Stack (it does include some other big new features however). All future updates will be included. I’m afraid there is no student pricing.

Let us know if you need anything further, my friend!

Hey guys, just bought the X Theme but am having trouble uploading the zip file to my file manager on go daddy, any suggestions? It seems it may be on Godaddy’s end as nothing is really uploading, but maybe others have experienced a similar problem. Thanks.

THEMECO

Hi There,

Yes, if you are having trouble uploading the file, GoDaddy would be the ones to contact. Make sure you are uploading the theme only files though. We cover the installation process in this video tutorial. If you haven’t registered for access to our member center yet, you can do so here.

Cheers!

Hello,

Presale question,

is it possible to customize the header and the footer section to be like this?

http://petrocloud.org/wp-content/uploads/2014/10/header_mockup.jpg http://petrocloud.org/wp-content/uploads/2014/10/footer_mockup.jpg
THEMECO

Hi There,

For the header, not without significant customization. The footer has an option to show up to 4 columns.

Cheers!

Default-user

Hello,

Thank you for the immediate reply.

I can do the customization via child theme right?

THEMECO

You’re welcome :)

Yes, we recommend the use of our provided child themes (in our member center) for any theme customizations.

hi there

my url is beller-wohnungsanpassung.de wordpress 4.0 X 2.6.0 shortcodes 2.5.0

I have some problems uploading the demo content. I followed your instructions and first uploaded x-demo-content.xml > in my case stack icon10 > and step3 the icon10 customer settings. problems are as following… – for the x-demo-content.xml upload I received the following error Fatal error: Out of memory (allocated 35127296) (tried to allocate 4736 bytes) in /homepages/41/d251763719/htdocs/wp-includes/class-wp-image-editor.php on line 405 – when I look at my page it doesnt really seem the demo has uploaded in the right was cause there is almost no pre-customized content

I have to say I’m new to wordpress. my first go I appreciate your help! thanks and best wishes, david

THEMECO

Hi David,

One of our developers will be happy to assist in our member forum as that is where all support is provided. If you haven’t registered for access yet, you can do so here.

Cheers!

Default-user

ok I already did. thanks a lot!

THEMECO

My pleasure :)

gnarza Purchased

Getting this message when trying to build my home page. Everything is paid for and updated to my knowledge. how can I fix this?

Fatal error: Call to undefined function x_visual_composer_templates_id_increment() in /home/content/85/6940485/html/wp-content/themes/x/vc_templates/vc_row.php on line 81

THEMECO

Hi There,

It sounds like there was an error on the installation of VC. You could try reinstalling the theme/plugins, then if you need anything further, a member of our development team would be happy to assist in our member forum. If you haven’t registered for access yet, you can do so here.

Cheers!

hi!

i have a problem with the theme: on the browsers of my computer it works great, but the navigation on the iphone 5 (safari) doesnt work. when i choose the menu on the upper left, the navigation shortly pops up under the menu, but after a second it disappears again. when i click the menu again, the same happens. its to fast so i cant choose another menu…

any ideas why? :-(

THEMECO

Hi Martin,

All support is provided in our forum for verified customers. Once purchased, you can register for access here.

Cheers!

Hi! First of all congratulations for such an amazing theme. I’m a landscape photographer, currently established at http://www.joseramos.com (zenfolio platform), and I’m looking for an alternative with better SEO. To my surprise, you are one of the few themes which offers portfolios without lightbox, which i definitely prefer, for SEO reasons.

I have some questions about the theme:

- A user asked a question 9 months ago, and you replied you would implement the requestes feature. Have you? This is his original question: “I want to buy this theme but I was wondering Is there anyway I can have a portfolio page with just the categories of the portfolios. So for example if I have a print category and a web design category and a typography category can I have a portfolio page that lists those categories like in a line and when you click on them they take you to another page which shows all of the portfolios related to that post. Is there anyway this could be implemented in a future update?”

- Is there a way to implement some kind of a sidebar or bottom bar thumbnail navigation widget, so that the viewer doesn’t have to return back to the portfolio view to choose the best image he wants to look at?

- I’m interested in the integrity black/dark version. Is it possible to create a more appealing front page from a photographer’s point of view, namely including something like an automatic slideshow?

Thank you!

THEMECO

Hi There,

Thank you for the kind words!

1) Yes, there is a way to now have multiple unique portfolios within X. How the feature works is that you could have a design portfolio with its own categories and a print portfolio with its own categories.

2) There is a breadcrumb navigation that you can turn on/off, or you could add a custom menu in a custom sidebar to be any navigation you wanted.

3) Sure, the demos show what you can do out of the box, but customers are welcome to customize as needed. We also provide a copy of Revolution Slider to our customers and we’ve seen many photographers/creatives do amazing things with X and the provided tools.

Let us know if you need anything further, my friend!

Default-user

Thank you for the quick reply. Your apparently quick support is most certainly one of the reasons your product is so popular.

1- About the custom sidebar menu, is it a part of the theme’s built-in options, or are you talking about pure customization made by someone who knows coding? Is it possible to add it to a bottom bar, instead of sidebar?

2- Revolution slider looks like a great option to make the frontpage more captivating. Is it fully included on the X theme, with no need to pay for it separately?

3- Is there a page with examples of sites which use the X theme, other than the demo pages?

4- Is it possible to remove the comment option in selected individual photo pages?

THEMECO

My pleasure :)

1) Yes. You can add an unlimited number of sidebars and/or custom menus. You can add your menu to a widget area (in the footer area of the site) or in any other widget areas (header widget area and sidebar widget area).

2) Correct, no need to pay separately for it as a license is included with your purchase.

3) There are many examples on our Facebook and Twitter profiles of actual customer sites built with X. We also have a thread going in our member forum of hundreds of customer shared sites built using X, however the forum is only open to registered customers at this time.

4) There is an option to disable comments on a post by post or page by page basis, however to do this on an individual portfolio item page would require a bit of customization. One of our developers would be happy to help with this in our member forum is you needed a pointer in the right direction.

Cheers!

Hello,

I like the theme i read that the theme does work with the original visual composer is this right? is this planed in the future?

kind regards Andre

THEMECO

Hi Andre,

We provide our customers with a customized version of VC that is meant to work with our theme and Shortcodes, and this customized version is the version we support.

Cheers!

Hi, What plugins are comes (bundled) with X theme purchase?

Thanks

THEMECO

Hi There,

We provide an customized version of Visual Composer as well as Slider Revolution and iLightBox.

Cheers!

Default-user

How about mega menu? I thought its bundled with it as well

THEMECO

We have our own mega menu feature built into the theme. You can see how it looks by hovering over different navigation items in the 01 demos for each Stack.

NYCKIDD Purchased

Hello,

Wonderful theme, question

1. On my dev site it seems the background image slide/fade stops and it defaults to the background single image.

2. Is there a sitewide option to have the background slide / fade to be across all pages and posts ?

THEMECO

Hi There,

Thank you for the kind words! One of our developers would be happy to assist in our member forum. If you haven’t had a chance to register for access yet, you can do so here.

Cheers!

Hi there,

Great work on this theme, I’m thinking about purchasing it.

The question I have is regarding customisation. I will no doubt wish to edit some HTML, CSS and quite possibly PHP in finalising my site design (although X covers the vast majority of this). However, I would like to benefit from your automatic updates, without breaking my custom installation. Could you tell me how best to approach this with your theme?

I realise you wouldn’t be able to support custom code edits, just wondering how best to approach this to benefit from the X theme and automatic updates, with a tailored installation.

Cheers

THEMECO

Hi There,

Thanks for the kind words!

We provide child themes in our member center that allow our customers to edit the theme as needed while still being able to use Automatic updates.

Let us know if you need anything further, my friend :)

whardson Purchased

How and where do I change the header color?

THEMECO

Hi There,

Once the Stack is selected (say Renew), you would click the Renew tab in the Customizer and select the appropriate color under the respective section in that tab. If you need anything further, a member of our development team will be happy to assist in our member forum. If you haven’t registered for access yet, you can do so here.

Cheers!

Default-user
whardson Purchased

Thanks but I don’t see the same options for Integrity

THEMECO

Each Stack has its own unique design options. For Integrity, the design options out of the box are header transparency, light or dark, and footer transparency. Please familiarize yourself with the unique features of each Stack by clicking on the “Integrity Features,” “Renew Features, etc for each Stack in our demos section.

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