295 comments found

I’m having trouble getting the xenon theme load the twitter feed and any type of form submission.

IronTemplates

Hi there !

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

Hi looks great. q: 1. any RTL support? 2. can the theme load faster? 3. can i add a title above the counter? 4. i don’t need tweeter feed – can i remove it? 5. how do i admin it, is it easy to install?

thanks ib

IronTemplates

Hi,

1- no RTL support comes straight with the template. 2- The theme loads the youtube video. Depending how youtube loads their video, the template will shows it as soon as the video has been loaded. 3- You can a title above the counter, but that would require a little bit of CSS. 4- Yes you can remove twitter. 5- It’s an html template. All the modification would be done through the html/css file.

Thanks,

Maxime

Hi i tried watching the video demo on my galaxy s3 but it shows only image and not the video version. any idea?

ib

IronTemplates

Hi,

Mobiles don`t support background videos. That`s a phone limitation, probably because mobile user don`t want to cap out their bandwidth limit on 3G.

Maxime

Hey there,

I’m interested in this coming soon page however I have a few questions before I make a purchase.

1) Is it possible to add a specific time for the countdown timer to reach, or is it only the date that you can set and it counts down to midnight at that date?

2) Is it possible to remove or change the pattern that covers the background image?

Kind Regards, Asif.

IronTemplates

Hello Asif!

1) Yes, it`s possible to add a specific time for the countdown. 2) yes it`s possible. that pattern you see has been directly implemented into the image. so feel free to use a background image of your choice.

Thank you,

Maxime

Hi,

good work…but i cant find any infos how to disable the overlay (with newsletter, twitter, ....)

THX in Advance

IronTemplates

Hi there !

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

Hi I just downloaded this template but Im missing the style.css stylesheet.

Default-user

also by the second download and installing the theme for the second time, it seems to mis the style.css stylesheet.

IronTemplates

Hi,

Xenon is not a wordpress theme. It’s a static HTML template. You cannot install it with Wordpress.

To install Xenon by FTP, read this faq: http://it.ticksy.com/faq/1563

Thank you,

Maxime

Is it possible to get the subscription field directly at the start on the visible part of the site?

IronTemplates

Hello Graphys,

Sorry, the template has not been built to do it nor there is no template option to get the subscription field at the start without doing some css/js modifications.

Thanks, Maxime

Is there an autoresponder function? Thanks!

IronTemplates

Hello !

Sorry, there is not autoresponder function. Thank you, Maxime

HKMagen Purchased

First of all, thank you for creating such a nice theme.

After changing the admin email as instructed in both writeus.php and subscription.php (which’s DB is working fine), we are still unable to receive email notification through the admin email address despite many trials…

Could you please guide us in terms of what could be missing?

Look forward to hearing from you and solving this issue soon. Many thanks!

IronTemplates
Hi there !

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.

Thanks,

Maxime

will the wordpress installation okay to use it ? or ?

i need two URL links overlay, is it possible?

IronTemplates

Hi,

no, this is a static HTML template. Wordpress won’t work with it.

Maxime

also wanted to know, one needs to know any programming to use buy this item and use it ?

IronTemplates

Sorry, as I said, we don’t do custom modification. However, I’m sure you can easily find someone for cheap that will help you. To find someone, look here: http://studio.envato.com/explore/website-customization?search%5Bcategory%5D=website-customization&sort=recommended

Thank you,

Maxime

Default-user

ok np, but is there any menu option like header in your standard item? so that i can use the menu as links ?

IronTemplates

Sorry there is no already built-in option that include a link in the header.

Hi,

Sorry but the vid doesn’t work…

Ty

IronTemplates

Hi there !

Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address

Thanks,

Maxime

Hi!!

I would like to use the template not only as “temporary” counter, but to be a website, im having a little trouble adding more code below the video, i have tried to change the heights but its not working, the video uses the whole screen and nothing is shown below it… how can i change that? Thank you!!

IronTemplates

Hi there,

The way the template is designed would requires kinda advanced skills to change it for what you want. It uses a video as full background so adding code below the video is not possible. Sorry.

If you trying to customize it and you can`t do it yourself, you can always hire developper to do it. Here’s the top developper refered by Envato: http://studio.envato.com/explore/website-customization?search%5Bcategory%5D=website-customization&sort=recommended?ref=IronTemplates

Thank you,

Maxime

Default-user

Hi Maxime, thank you for your reply,

I have a little knowledge of css but in this case what needs to be edited are the js right?? It would be great if you could tell me which file o files need to be edited (not where) just which ones, so i can try to do it myself and i i fail then i can consider hire a developer or give up :( thank you!!!!!

IronTemplates

You would have to edit the html file along with the style.css and also, perhaps a bit of the js files.

Because the site is responsive and use some mathematics calculation to fit the elements in the width and height of the screen, we use javascript.

Thanks,

Maxime

when i click #hashtags from the live stream on the site it gives me this message. “The Twitter REST API v1 is no longer active. Please migrate to API v1.1. Can you help me please with this ? i have seen another question but there was no solution to this in the comments. THanks

IronTemplates

Hello!

please open a support ticket at http://it.ticksy.com and our support team will assist you. don’t forget to provide us your URL address and if possible, a temporary username/password of your WP-Admin.

Thanks,

Maxime

How do you set the date to countdown to?

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