An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, ridianur, will respond to buyers’ questions and provide limited support through the following contact form.
Additional information from ridianur:
For question or some issues for this item, you can contact me through my profile with your purchased account. I’ll reply it soon within 24hr except in holiday.
Support for my items includes:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
Item support does not include:
- Customization and installation services
- Support for third party software and plug-ins
If you need customization/installation services you might want to take a look at here
Please sign in to contact this author.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.