An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, uouapps, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from uouapps:

We’re currently setting up the forums as we will no longer provide support via PM.

As far as we are now providing support via the Forums we kindly ask you to register and report your questions & issues within the corresponding subforum & to stay informed about the next updates & enhancements please subscribe to our newsletters here:

if you have any questions regarding the forum please send us a message via the comment section of the item in themeforest

Sorry for the inconvenience and we believe that the forums will increase interactivity & the efficiency of everyone’s workflow

Kind Regards

UOU Apps Support team

Go to item support

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.