An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
I installed quickstart pack, after installed back-end working, but on the frontend, there’s just a blank screen.
max_execution_time = 60
max_input_time = 180
memory_limit = 128M
I installed template only pack but home is blank / 500 error.
After installed make sure that you enable it from plugin manager.
After that installed RokNav menu and others extensions as you need.
How to update YbusiNess template from old to new one?
At first download latest YbusiNess bundle from themeforestYou can follow 2 procedure to update YbusiNess template.
1. Choose your desire template. If you are using Joomla 2.5 then collect template only pack j2.5 or you are using Joomla 3 then collect template only pack J3. Then install it from extension manager like you install a module or plugin
2. You just extract template only j25 or j3 pack and replace on templates\ts_ybiz folder.
How to change font type?
On variables.less file I made variables for body and heading fonts. @headingFonts : YanoneKaffeesatzLight; @bodyFont : pt_sansregular;
Body font called on template.less file line # 42 with the variable @bodyFont, Heading font on line # 47 and menu font line # 33 on menu.less @headingFonts
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.