366 comments found

hi, I am trying to add a new layer to the “layer slider wp” plugin but everytime i try to add a background or logo it freezes. The slider has now completely gone from the home page where it once sat.

Any help would be appreciated

thanks

mad_dog

Hello! Please make sure that you have the latest theme and slider versions, also the wordpress. If you added new 3rd party plugins, please try to disable them and check the slider options. It sounds really strange.

thanks for your reply. I did receive a notice regarding a hack on the theme and was told to re install the theme.

If I do this will It overwrite all the content etc I have worked on?

Is it specific files that I need to replace from the newer theme version

thanks

mad_dog

Hello! If you did not make any changes in the theme code, you won’t loose anything, but if you did, the old files will be overwritten.

Why do I get this error on many pages

Fatal error: Call to undefined function mb_strlen() in /home/xx/public_html/wp-content/themes/gt3-wp-yellowproject/functions.php on line 386

mad_dog

Hello! It is a standard php “mb_strlen” function. Please contact your hosting provider regarding this issue.

My sidebar doesnt display on the store page as you have it displayed on the demo items page.

mad_dog

Hello! What is the link to your store?

Hi, demo_import.txt file does not import to layerslider. I cannot use the slider of theme. How can solve this problem?

mad_dog

Hello! Please send your site credentials and we will check it. You can send them via a contact form on my profile page http://themeforest.net/user/mad_dog

Default-user

I sent credentials, please check it.

mad_dog

We will get back to you via email

Hi! The theme works with Revolution Slider? Created 3 slides but only the first trim.

mad_dog

It 100% works with LayerSlider, it is mentioned in the theme description.

Default-user

That’s right. I have problem in Layer Slide. Every image I add burst shown on the site.

mad_dog

It sounds really strange, please provide your site credentials and we will check it. You can send them to support at gt3.zendesk.com

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