364 comments found

forry123 Purchased

hi, I am trying to add a new layer to the “layer slider wp” plugin but everytime i try to add a background or logo it freezes. The slider has now completely gone from the home page where it once sat.

Any help would be appreciated

thanks

mad_dog

Hello! Please make sure that you have the latest theme and slider versions, also the wordpress. If you added new 3rd party plugins, please try to disable them and check the slider options. It sounds really strange.

forry123 Purchased

thanks for your reply. I did receive a notice regarding a hack on the theme and was told to re install the theme.

If I do this will It overwrite all the content etc I have worked on?

Is it specific files that I need to replace from the newer theme version

thanks

mad_dog

Hello! If you did not make any changes in the theme code, you won’t loose anything, but if you did, the old files will be overwritten.

Why do I get this error on many pages

Fatal error: Call to undefined function mb_strlen() in /home/xx/public_html/wp-content/themes/gt3-wp-yellowproject/functions.php on line 386

mad_dog

Hello! It is a standard php “mb_strlen” function. Please contact your hosting provider regarding this issue.

My sidebar doesnt display on the store page as you have it displayed on the demo items page.

mad_dog

Hello! What is the link to your store?

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