pixum

pixum supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from pixum:

Support for my items includes
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include
  • Customisation and installation services
  • Support for third party software and plug-ins
Reference

Brief support policy

  1. Support requests from people without buyers badge will be ignored.
  2. Support requests are being processed on business days from 9:00 to 17:00 (GMT 0.0) [normally] within 48h in the order they were received. Please note that the fastest way to obtain support is to submit a request via our online Help Desk: http://helpdesk.irishmiss.com
  3. Please don’t expect that we will answer on comments daily
  4. We’re not checking our PM religiously, please use support form as here
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