An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by nagaemas
Frequently Asked Questions
I bought the theme, and all the images in the download package are blank. Is this normal or is there a problem with the theme?
Yes, that’s a ThemeForest licence requirement.
If you need the images as in the theme demo, shoot me a mail through my contact form then I can point you the links on PhotoDune; but you still have to purchase them.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.