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Hi, I coded some wordPress themes before, so I am new to WordPress and still learning. I like your theme, Zagetti, very much (conguratulations
) and would like to purchace it with regular licence. This will be my first time of buying a theme template. Before I do, I want to make sure if I am allowed to make some additions to the theme. According to my customers wishes I might have to add some plugins and change the php code in some parts of the theme. As example my client wants that some pages can be seen only by registered user, in order to do that i have to add a plug-in and change the php code a little bit. etc. Am I allowed to do such changes with regular licence?
My second question is will I be able to transfer the site (with the theme of course) from my test area to its own address for publishing after I do my changes and finish the work? As I understand from the license aggrement the theme can be used only one time. Will I have any problems while I transfer the site from one folder (as example test_area folder) to anther folder in the same hosting area ? Thank you very much.
Hi Zineya,
Thanks for sending your post and your interest in our theme. On all your questions i simply can answer with Yes! Of course you are also allowed to build the site on a test environment before you place it online. If you want to use the theme for multiple sites, then you’ll have to buy an extended license.
Good luck! Helen
Question the theme seems to be running slow how do i go about making this theme function as the one in the demo page did… im only speaking of the homepage gallery…. Please help my client needs this asap…
Hi infinitedevelopmentco,
Please use image sizes like 1280×1024 in photoshop, and it will give the following file sizes:
Max: 661,6 k Very high: 381,5 k High: 205 k Medium: 205 k Low: 120 k
Photoshop provides option like Low and Medium. Both sizes are sufficient for a perfect image quality and avoid the slow loading of the website.
hello
Hello Anavysta,
This theme is translation ready
In the Manual that comes with the theme you can read how to translate it into the French language.
All the best, Theme Dutch
hello
Dear Theme Dutch, is it easy/possible for me to make the sliding image bar only one column of images, instead of two like in the demo? Many thanks! Victor
Hello VictorMilton,
Yes that’s possible indeed. You’re welcome!
Theme Dutch
Hello Victor,
Yes it is. All the best,
Theme Dutch
I’m not able to get the Google Map background to show up on my location page
Hi frenchylive,
Go to the contactpage (admin) and set background to show content (yes), set show note sidebar to (yes), set full screen to (map) and fill in your address at background map address.
Thank you, Theme Dutch
hello
Hello Anavysta,
Please read the theme Manual (chapter 15)
JAMES I MANUAL
15 I Translation Ready We thought about the smallest details and because we understand our theme will be sold worldwide. You can easily create the translation with the pot file. Just follow the following steps: 1) Download Poedit from http://www.poedit.net/ 2) Install poedit on your computer 3) Open poedit 4) Choose file > new catelogue from POT -file 5) Search your theme folder of sensetive > go to langueses > sensetive.pot 6) Press ok 7) Poedit will ask you where to save the .po and .mo files. Choose the same folder. Call the files your language zone (example: nl-NL for the netherlands)
Translate all the options (not all needed)
9) Upload the .mo and .po file to the languages folder on your website.
10) Change you wp-config-file with your language-code
Thank you! Theme Dutch
Hello
Hello anavysta,
Please send an e-mail to sales@theme-dutch.com if you’re interested in hiring Theme Dutch to translate your website.
Best wishes, Theme Dutch
Hi~ I had bought this theme and just installed it on my server. everything works fine but I have found a little problem. As long as the section that I set as the category, once I click, there will be a category name show up on the top and I can’t find any place to turn it off ….
Here is the website http://www.969bush.com/
and this is the page that has the category name on it http://www.969bush.com/?cat=3 you can see a line of text “Classes ?????? ” on the green line
Is there any way that I can make it disappear ? Please inform me and I will be very appreciated for your kindly help. Thank you very much~
Hi phenomenon,
Thanks a lot for buying the theme. In order to help you , please register on our website theme-dutch.com/support. After registration you can login and submit a ticket to our helpdesk. Our support team will have a look help you as soon as possible.
Thanks in advance! Theme Dutch
Hi~ I had registered and I tried to send the ticket, but I got the following error message … Fatal error: Call to undefined function finfo_open() in /home/themedutch/domains/theme-dutch.com/public_html/wp-content/plugins/wpetss/includes/ticket.php on line 488 Is there any part that I made a mistake?
Hi Phenomenon,
If you have registered first and after that logged in to submit a ticket, your ticket received our helpdesk. You probably will receive an answer on short notice.
Thanks a lot, Theme Dutch
Hi,
I have the following problem:
I have created a menu in my website and there I have 4 menu links. On the frontend when the menu loads it hides the last menu option. Its sth like overflow: hidden problem but I don’t know how to solve it.
Please check my url: http://www.fairystudio.gr and then compare it with the image attached. You will see that when the home page loads it shows all the menu links but suddenly it adapts to screen and hides anything that tries to go to the second line.
I tried to post it to your support forum but I get a PHP fatal error when I send the ticket.
Please advice asap.
Thank you in advance!
George
Hi George,
First of all, my appologies for the late response on this blog. I hope you’ve already received an answer from our helpdesk. Our ticketsystem is working. If you did not receive help by now, please login to www.theme-dutch.com/support and submit a new ticket. You’‘ll receive help via our support staff for sure. Thank you very much in advance!
Theme Dutch
I’d like to pruchase this theme but want to make sure that I can have different sections within the portfolio? Namely Maternity, newborns, and weddings. I don’t want all the pictures in the one section.
Hello Wpapas,
You can set up different categories for portfolios and call them Maternity, newborns, and weddings.
Good luck! Theme Dutch
Hi, I look your theme its aswome!! really like First than nothng i have 2 questios..
My customer wishes are to have Music in all diferents secctions its posible?? I dont know is exist some plugins for this ??
Second i see your FAQS feedback.. i dont want to my client see is wordprees… its possible to change the sent like a simple form ???
I hope you can help me to my desicion.
Best regards
Hello LeRush,
There are plugins available to ad music on a site. We suggest you take a look at the Wordpress.org website, where you can find info about such plugins. I don’t know if your client is going to maintain his website by himself. If this is the case he’ll know its Wordpress. If you are going to maintain the site, he does not have to know. But milions of websites are built on the Wordpress cms (because of its features and options), so I don’t see the problem for your client
Best wishes, Helen
I am unable to get the thumbnails to appear in my pages with FS content / images. What do I need to do in order to have them appear as they do in the demo?
Ex. http://www.dachospitality.com/the-art-of-hospitality/
Hello andytford,
You’ll have to create posts incl. featured images for your homepage gallery and place them in a category ( call your category per example ‘home’). Check Appearance / zagetti / general, at the tab: Home (if your gallery is set to category Home), and at ‘category set up’ if your home is set up as Gallery. We give support through our forums. Please register for support via our website: http://theme-dutch.com/wordpress-support/
Thanks, Theme Dutch
can I change the black side on the left to a different color or pattern? if yes, how would I go about doing that?
when I go to Zagetti Under appearance, I get these errors on the top. Warning: Missing argument 1 for wp_editor(), called in /home/jayneeri/public_html/wp-content/themes/Zagetti/lib/theme_options.php on line 1186 and defined in /home/jayneeri/public_html/wp-includes/general-template.php on line 1804
Warning: Missing argument 2 for wp_editor(), called in /home/jayneeri/public_html/wp-content/themes/Zagetti/lib/theme_options.php on line 1186 and defined in /home/jayneeri/public_html/wp-includes/general-template.php on line 1804
I am using WordPress 3.4.2.
Hi mstrasburg,
Its possible that you have a plugin conflict. If you use plugins, disable them all, and install them one by one to find the conflict. If this is not the case, please register for support via our Zagetti forum http://theme-dutch.com/wordpress-support/ Thanks a lot in advance, Theme Dutch
I do not have any plugins installed. And I have tried to contact them at the support link you listed above. it has been over a week and no reply.
Hi mstrasburg, Probably you did something wrong. We give support on the theme dutch forums and help as much customers as we possibly can. If you insist in help right away or within short notice, you also can opt for a premium support account. Otherwise post your issue once more on the free forum and our support staff will try to help as soon as possible. Thanks a lot in advance, Theme Dutch
sorry, but to say I did something wrong right away is insulting. I posted a topic (about three weeks ago) and others said they have the same errors. it is only in the zagetti menu when I installed the newest WP. I am not going to pay for more support with a product that isn’t working.
Hello mstrasburg,
Its never our intention to insult our customers, and if you feel insulted, i appologize. I’ve checked the support forum and see that you’re already in contact with one of our staff members about this issue. I’m not sure if the theme is already 3.4(2), though. I’ll ask to help via the forum.
Best wishes, Helen
Hi, I have to say I absolutely love this theme. However, I’m having trouble with the size of the images on the homepage. The images are huge and cut off a lot of the picture. Is there a way to fix the image sizes? Thanks!
Hello captureality,
We’ve used this size for the images. 1024px × 819px (scaled to 1549px × 1239px). If you need more support, please register via http://theme-dutch.com/wordpress-support/
Many thanks in advance, Helen
Hello,
On your “features” page, you have a 4 thumbnails within the content that open in a lightbox when clicked. How do you put these in the content – shortcodes do not seem to work? The pictures open in a lightbox when clicked, but he thumbnails do not appear.
Thanks.
Hi Elekrea,
We give support via our forums on theme-dutch.com. Btw, did you buy this theme?
Theme Dutch
Yes, I bought this theme. I’ll get on the forum. thank you
I just purchased the theme and installed it today and it appears to have some WP 3.5 compatibility issues. Will there be a fix for it soon?
Hi danellasdesigns,
Zagetti still runs on WP 3.4., which you can read at the theme’s info. The update will be availabe on short notice. If you need support, please register on our forums via www.theme-dutch.com.
Thanks, and our best wishes for 2013! Theme Dutch
okay. I had installed a new wordpress so it was the 3.5 version, and I didn’t realize this theme was incompatible to that version before I purchased it. But thank you!
The thumbnails on the hompage slider are not working for me…
the site is on my test domain which is http://www.instant-rankings.com
Also, I am having trouble with the blog category and putting all my posts under one main section.
Hi streamlineresults,
Please post your issue in the Zagetti forum via: http://theme-dutch.com/wordpress-support/ Our support staff will answer questions there. PLease make sure you’re running Zagetti on Wordpress 3.4. to prevent issues. It will be updated to Wordpress 3.5 on short notice.