Discussion on ZAP - Responsive Multi-Purpose WordPress Theme

170 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I don’t see it listed, but does the theme have the parallax effect that can be used on pages throughout the site?

Designare

Hi Exec4,

No, for now zap don’t support parallax sections.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Designare, here is the screenshot relating to the “shortcodes” forum thread. Sorry, I couldn’t seem to get images to show up when posting there…

shortcodes errors

Designare

Hi balbany,

Please send the image by email designarethemes@gmail.com because we can’t see the error in this way :)

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hello,

The Slogan font styling option doesn’t seem to work and reflect properly.

Please advise? need this done properly asap. thanks!!

Designare

Hi ellewong,

Let’s see what’s going on, we will give you some feedback asap.

Regards

Default-user

Hi, another thing: 2. The designare widget contact form shows (unknown sender) on gmail for the Name.

Please test and advice how to fix it asap please.

When can i expect a response?

Designare

Hi ellewong,

Yes there has a small issue in the slogan font, it’s now fixed.

Regarding the widget contact form, we tested it and it seems to work well and the “Name” appears as it should be.

Please post your question on our Support Forum and our support team will see what’s happening.

Best Regards

PS: We will launch the update asap.

Default-user

Hi designare, thanks for the reply. Did you check the “name” for GMAIL? cause it shows the name for normal webmails and other engines but not on GMAIL.

Designare

Hi again ellewong,

This is really strange because in our tests the “Name” appears as it should be.

Please post your question on our Support Forum and provide us the link site, the login details and a ftp account. Use the “Private” text.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Turkey

Will there be an update ?

Designare

Hi jackal07, yes but just for small new options and bug fixes.

It will be launched asap ;)

Regards

  • Bought between 50 and 99 items
  • Denmark
  • Has been a member for 2-3 years

Hey, my slideshow doesn’t work. How come?

This is my page: http://col323webdesign.com/jeremywalker/

Designare

Hi col323webdesign,

Thanks for your purchase.

Sorry for the delay to answer your question. We see that you solve the issue with the slider.

If you have any other problem, please post your question on our Support Forum and our support team will be happy to help you.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Katiya Purchased

Where are the video tutorials or “how to do this” sheets?

Designare

Hi Katiya,

Thanks for your purchase.

The videos are a little late, we’ll introduce them as soon as possible in the documentation.

Anyway you can follow our documentation, we think it is fairly complete http://designarethemes.com/docs/zap-doc/

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

There is a bug with the logo on re-sizing the page. Here is a screenshot. http://d.pr/i/7FrS/3LmhrcBN That error occurred on Safari. It is not happening on all browsers. The website is construction.tigerdesign.me

Designare

Hi wisemonkey26,

This happen only when you resize the page, but if you refresh the page the logo looks good. For now, we don’t have a solution for this “problem” but we will try to improve that small issue in the future.

Thanks for your patience.

Best Regards

Default-user

Could you please tell me what browsers (and versions and os’s) that you know this problem to happen on?

Designare

This small issue only happens on safari mac os

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Where i can rename the cart? (Cart Subtotal, No Products..)? I tried it with Codestyling Localization plugin, but it didnt work..

Designare

Hi think-creative69,

Many thanks for your purchase, we truly appreciate it!

We think you need to rename this name directly in the code of the plugin.

Please post your question on our Support Forum and our support team will try to help you with this ;)

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Why to upgrade to version 1.2 will need to download the .rar files again?

With other worpress templates the update appears on the notice board on administration area and is done automatically.

Now, if I upgrade to versione1.2 the settings I’ve done, remain so? zap My version of the is 1.0.4…

Designare

Hi Andriu70,

For now is the only way that we have. We will try to improve that in future updates.

You can update the theme normally because your settings are saved in the database.

Sorry for any inconvenience.

Best Regards

Default-user

The last time I had to use the ftp and I’ll probably have to install zap also use it to update the template.

My settings will remain even if the load in this way?

Designare

Hi Andriu70,

You just need to replace all the theme files. Your settings and contents are stored in the database.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, can i use zap wp theme as a one page web site? how can i embed several function on the same page (like “about us”, “our projects” “contact us” at the same page?

Designare

Hi Yglyacov,

We are sorry but you can’t do that with zap, sorry.

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Turkey

I finally installed the theme but I live in turkey I must use a code like this http://fonts.googleapis.com/css?family=Exo:400,700&subset=latin,latin-ext ” for fonts but I coud not do it via zap admin font panel . this is for the language extra chracters like “??çöi” how can I do this.

Designare

Hi jackal07,

Sorry for the delay to answer your question.

Please post your question on our Support Forum and our support team will be happy to help you.

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Turkey

I am making translation ofthe theme but some words are not translatable lik “Read More ?” I translated all of the theme from po file some worked some of them didnot worked.

Designare

You can translate some words via Admin Panel. Please check the section “Language Settings”.

Regards

  • Bought between 50 and 99 items
  • Denmark
  • Has been a member for 2-3 years

Hey,

How come your bulletin doesn’t work? It just make my text larger but doesn’t show any bulletin?

Sincerely, Mika

Designare

Hi col323webdesign,

Many thanks for your purchase.

We don’t understand what you meant to saying with “bulletin”. Could you please be more especific?

Regards

Default-user

By bulletin I mean the < o l > < l i > < / l i > < / o l > tags.

Default-user

I’m talking about the bullet points

Designare

Hi, Please post your question on our Support Forum and our support team will see what’s happening.

Regards

  • Bought between 50 and 99 items
  • Denmark
  • Has been a member for 2-3 years

Hey, how can remove all the extra space below the main content on my clients homepage?

My clients URL is: http://col323webdesign.com/jeremywalker/

Sincerely, Mika

Designare

Please check your site, is giving a 500 error. Regards

Designare

Hi col323webdesign,

Please use our Support Forum and post your question there, our support team will be happy to help you ;)

  • Bought between 50 and 99 items
  • Denmark
  • Has been a member for 2-3 years

Sorry, last question, how do I remove the footer-widget section so it’s only the bottom footer that appear?

Thanks, Mika

Designare

Hi,

Go to the Admin Panel, section “Custom CSS” and add the following code there

#footer_content {
     display: none;
}

If you need more help from us, please post your question on our Support Forum and our support team will be happy to help you ;)

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Turkey

I have 2 questions above 3 days passed will there be an answer?

Designare

Sorry for the delay jackal07, but it was weekend :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
SPVL Purchased

I would like to have the scroller work even when the blog post is shown vertically. So basically I want the blog posts to be shown below each other with a scroller. Can u help me out? Thanks

Designare

Hi SPVL,

Many thanks for your purchase!

What you have in mind to do is not so easy to do as it seems. Unfortunately this will cost us a lot of work to do. As you must understand, the changes that you wish, go far beyond the common support. Sorry but we can not help you with that.

If you need more help from us, please post your question on our Support Forum and our support team will be happy to help you.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello designare team,

How are you.? hope you are doing great.!!

Recently we purchased a ZAP theme and everything works fine apart from some strange and annoying bug.

if i use [fullwidth_section] short code some weird moving parts occurring on the page for example you can see here when you scroll down and up, block that is below full width section is moving as well and getting itself placed at some point where it has lot of spaces above it and even that full width section is lying under the menu sometimes.. it is strange and annoying bugs.. same full width section shortcode if i am puting below some elements like this page (link has been given in the email check your mail) it works fine!

Can you please resolve it?

Also let me know how we can stick the main menu (top menu) fixed withut reducing its height.. we want them to be fixed when you scroll down but not with reducing height.. height should be same as the menu when menu is becoming sticky.

Designare

Hi FireDaemon,

Many thanks for your purchase ;)

Regarding your questions.

1) Hmm ok this is really strange, there are a issue there. Let’s try to see what’s happening.

2) You can define the same height size on the “Height” and “Reduced Height” options. You can find that options on the Admin Panel -> General -> section Main Settings -> “Logo”

If you need more help from us, please post your questions on our Support Forum and our support team will be happy to help you.

Best Regards

Default-user

Hello designare,

1) Hmm ok this is really strange, there are a issue there. Let’s try to see what’s happening. => looking forward to resolve it asap please.

2) You can define the same height size on the “Height” and “Reduced Height” options. You can find that options on the Admin Panel -> General -> section Main Settings -> “Logo” => i have defined that already and both height and reduced height is set as same height 74px but still it is not working properly.. you can check it out on the link of our test site that i have sent in email.

have a nice moment!

Default-user

Any update for me? we are stuck with the above problem and it is delaying our launch date… we really need this resolved asap..

Designare

Sorry for the delay in responding, but our developer is out to solve some personal issues and can not come to work this week. We’ll only be able to resolve these issues next week.

Sorry for any inconvenience caused. Thanks for your patience.

Default-user

hello team, is there any update on this? it is already 3 months passed but no support yet on our problem.. very bad support.. we are going to create a new website very soon and we choose some other themes of yours but now i will not going to use or buy your themes if your support will be like this.. very disappointed

Designare

Hi FireDaemon,

Sorry for the delay to answer your question.

These past weeks we have a lot of work to do, and as we are a small team, we can not solve all the questions in time that our clients sometimes wish.

We already note that issue and we will fix it tomorrow at the office.

Again sorry for the delay, and thanks for your understanding.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there, How can i change the background color of the footer and the copyright section??

Designare

Hi jetislief,

Many thanks for your purchase, we truly appreciate it!

To help you with this, please post your question on our Support Forum and our support team will be happy to help you ;)

Best Regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
RegQ Purchased

I like this theme so far, but I have one question for now:

Can we only add a sidebar to a page by creating columns and inserting shortcode?

Seriously? Please tell me I have missed something obvious within the theme and documentation. This is not at all a standard way to do sidebars. It is time consuming, and a very annoying for people who only work in the code/text screen of a page. It makes the layout of a page, that would have already had other columns, very difficult and messy. I’ve been working with WP themes for 5+ years and have never seen this.
Can you please provide an update in the future where there is a page template with a sidebar so that we do no have to code or shortcode in a sidebar on every single page we want to feature a sidebar? I honestly would not have purchased this theme if I had known this. Please let me know if there’s an easier way.
Designare

Hi RegQ,

We think that in this way there is more freedom for the user to choose the size of the sidebar you want (in columns). We thought this would be the best way.

Sorry if this is not done the way you expect, we will try to improve this in the future.

Best Regards

Default-user
RegQ Purchased

Thank you for your response. I really like the theme as far as other functionality you have built in. I appreciate your quick response.

Default-user
RegQ Purchased

We’re enjoying this theme a lot. It’s pretty simple to get the hang of and after a few days of using it, it definitely makes a lot of things simpler than other themes. Please let me know if you do make that sidebar update in the future. Thank you.

Designare

Thanks RegQ, we will trying to improve our themes gradually ;)

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