This author's response time can be up to 1 business day.
Hi how enable twitter feed. Thanks
So great template! Best regards.
Many thanks for your purchase.
All the support for our themes is conduced to our support page. Please post your question here http://support.designarethemes.com and our support team will be happy to help you
How do I embed an icon to special_tab own?
All the support for our themes is conduced to our support page and. Please post your question here http://support.designarethemes.com and our support team will be happy to help you
Hi before I purchase the theme I would like to ask 2 questions.
First can I just have a homepage with the header, slider and the three columns under as that is all my client wants on it.
Also do you have shortcodes for columns??
Thanks for your interest on our work.
Regarding your questions.
1) Yes, that it’s easy to do.
2) yes, the theme comes with a shortcode for columns.
I have bought the theme and I am struggling with a couple of things.
I submitted a support ticket last week and I still haven’t heard back yet!!
We are sorry for the delay to answer your question, but the support has been closed for two days due to some remodeling that we make here at the office. For that reason all the support requests are a little late. We will answer your questions asap.
Thanks for your understanding.
Where can you add/edit the slogan??
You have options on the Zap Options > General > Mais Settings to enable and style the slogan. If you want to change what it says it’s on the Settings > General > Tagline option.
I have tried but it goes next to the logo.
I want to add and edit the two lines of text which say
Welcome to Zap, a Strong & Powerful WordPress Theme.
We bring a personal and effective approach to this project, we hope that you enjoy it.
on the preview site.
That’s not the slogan, Ryan. It’s part of the Home page content. You just need to Edit the page and remove or edit it to your needs.
I’m having issues with the support forum. While I seem to be able to post a new topic via the admin area, I can’t get the forum itself to load. It just shows as loading continuously, but there is never anything visible.
I posted a new support ticket, but likely won’t be able to read any responses
We saw your topic and we answered it Please provide us the link to your site and we will answer your question asap.
I can read your response, but I’m unable to post a reply in the forum. The forum page with the editor never finishes loading – I’ve left it for anywhere from a few seconds to half an hour and it still doesn’t load. Is there another way to respond?
Hi sorry for the delay to answer your question. All your questions on our support forum were answered, no? Regards
Hi Just wondering if the theme is compatible with WP3.9 release.. Looking to update.. but figured to ask first!
Yes we are working on it. the update will be avaiable asap.
Thanks for your patience.
Will this theme work on a multisite install where it will only be used on the root domain not any subdomains?
Sorry for the delay to answer your question.
Yes, normally it will work like a charm
Hi, I loved the theme, but I need to use a vídeo in the place of homepage slider. It’s the presentation of the product. Is that possible? I don’t need a slider after All, the video is the most important thing. Thanks a lot.
Hi! I’m having this issue:
Parse error: syntax error, unexpected end of file in <theme_folder>/header.php on line 1076
I’m with the latest version of the theme, can you help me? ;/
All the support for our themes is conduced to our support page and. Please post your question here http://support.designarethemes.com and our support team will be happy to help you.
Love the theme and am working through it. I inquired before about the error showing up with the mystery ZAP settings option showing up in the dashboard. I did a full hosting account reset and reinstalled with the same result. I may just have to put up with it.
I am also having trouble with the Thumbnaill gallery plugin shortcode option not showing up in the page editor. When I tried to go to the envato support page there seems to be a a need for a licence code different from my theme purchase code to get support??
Hope you can assist.
The guys that developed the thumbnail gallery plugin are unable to assist as they say they have not given permission for the plugin to be included with the Zap theme???
All the support for our themes is conduced to our support page and it’s closed at the weekends. Please post your question here http://support.designarethemes.com and our support team will be happy to help you!
Regarding the permission, We bought a extended license of the product, so yes we can integrate it on the theme.
I purchased this template. I’m not able to install the same.
Is it possible to Assist me.
I stuck after “Revolution Slider – Import option in not working “
I’m considering your theme; is there a portfolio layout with a side bar? are portfolio entries custom post types with the option to have categories and tags? anyway to have more information on the hover of the portfolio? Thanks!
1) Zap don’t have options for add sidebars in the portfolio templates.
2) Yes you can add categories and tags.
3) Zap have two different styles of thumbnail hover, http://www.designarethemes.net/themes/zap/portfolio-v1-3columns/ and http://www.designarethemes.net/themes/zap/portfolio-v2-3columns-2/
Hi, I purchased this theme and have been having trouble because there is no “Shortcodes” button anywhere on the post page. I tried a fresh install of the theme and still nothing. I looked into the files of the theme and it says that the shortcodes folder should be in lib>Shortcodes but that folder does not exist in my version.
My other question is: Is there a way to control the order of the team members? Maybe have them ascending or descending based on when they were created?
Many thanks for your purchase!
All the support for our themes is conduced to our support page.
Please post your question here http://support.designarethemes.com and our support team will be happy to help you
Before I purchase the theme, something I am interested in but haven’t seen on the demo are comments on portfolio pages.
Is there the option to have comments, or not?
At the moment, the theme is not ready for that, but our developer is already add it to the theme. So today, or maximum tomorrow, the theme will have that feature.
I can warning you, when the update is ready.
Like i promised to you, we add the comments section to the portfolio sections, on the latest version of the theme
Hello want to buy your theme to use on a project for a client but need to know if you can put icons in tabs filter the portfolio because the client requires me
I don’t understand what you need, can you please be more specific? Maybe a small screenshot can help me understand.
Dear Designare team, I’d love to post a question to the new support forum, but I can’t register – entering the purchase code only produces the response “Please enter a valid code.” – I would just like to know how to update Zap to v 1.4. Or how to register
Please send us a email to email@example.com with subject “Support Account” and your desired login details, and we will setup a account for you.
Hi, is it possible to use this theme as a ‘one page’ scrolling parallax theme? Also, is this menu with the icons option on this page included in the theme? http://www.designarethemes.net/themes/zap/features/
I don’t suppose you have a demo I can try before I buy?
Like SmartBox this theme is not ready for one page websites. Also you can’t add icons in the menu.
Can you help me identify the problem. I don’t know why this happened. Slider stopped appearing and shortcodes misbehave.
I already tried to deactivate all plugins but nothing happened.
Thanks in advance
I don’t know if something changed in Twitter API but, twitter ticker crashed the whole theme appearance in my homepage. I deactivated and everything went back to normal.
All the support for our themes is conduced to our support page. Please post your question here http://support.designarethemes.net and our support team will be happy to help you
your support link not working
Please post your question here http://support.designarethemes.net and our support team will be happy to help you
Hello . Thank you for your work.
Is it possible to mark two addresses on Google Maps in the Contact page.
and How to put language selection on the same line and not drop down ?
I need to be able to edit resize.css files… I expected this theme to be fully customizable, but I’m having lots of issues when it comes to troubleshooting responsive layout. I’d be able to solve these if I was able to edit the resize.css file. Can you please advise? Thank you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23