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Thnx for your answer
Hi there,
Please open e ticket in our Help Desk: support.vamtam.com
Sorry for any inconveniences.
Regards: Vamtam
All are Okay, thnx for video tutorial
Ciao! I have a trouble with zenden theme and woocommerce. It’s impossible to put featured image when I add product. I try to insert add_theme_support( ‘post-thumbnails’ ); in to file functions.php but any resolution. Can you help me please???
Hi there,
Can you please open a ticket in our Help Desk: suport.vamtam.com
Regards: Vamtam
thanks for giving me the problem solved so quickly!!!! Your theme is fantastic!
5 STAR !
What’s the optimum size for an image used as a full background?
Hi, it really depends on the image – if its sides gradually match your page background colour or it is transparent – then the image can be any size.
Otherwise, if you’re using the wide full background slider smaller images will be stretched until they are at least as wide as the browser. We’d suggest that you start with 1600×1600px and experiment until it looks good to you.
If you’re using the narrow full background slider, then use a 1060px wide image and experiment with its height.
But remember to use something like smush.it (http://www.smushit.com/ysmush.it/) for large images in order to improve the page load time.
I am having 2 issues and would like to send a print screen of it. When boxed layout is turned off in pages the the logo shifts all the way to the left. The other issue and isn’t related to boxed layout but a strip appears similar to the menu strip appears under the page title.
Hi there,
Please open a ticket in our Help Desk , attaching the screenshots: support.vamtam.com
Regards: Vamtam
Is it possible to have a Vimeo video be on the home page slider?
Hi, it is possible to put literally anything on the home page slider as we support html slides (just paste the vimeo embed there). There are several approaches to this – you can either put it as background or foreground of the page. If you have any questions we offer support at http://support.vamtam.com
Hi!
It’s possible to put breadcrumbs?
Regards
Hi there,
I suppose yes but not without custom coding .
Regards: Vamtam
HI!! Your theme is amazing, maybe the best I’ve bought , really good.
I would like to remove the feedback button but it remains even when I choose NONE from theme options, Am I doing something wrong?
Thank you very much!
Hi there,
Thank you for your comments!
Try clearing the browser cache.
Regards: Vamtam
Hi!!
Done it, but the button is still there. Any suggestion?
Thank you very much
Hi there,
Please open a ticket in our Help Desk : support.vamtam.com.
We will need temporary admin access as well.
Regards: Vamtam
Done it!
Hi I’ve uploaded a custom logo with size 512×512, but it is resized to 81×89, how can I change the size?
Thanks in advance.
Hi There,
We would be happy to help you determine the cause for this issue.
Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
In order to access the Help Desk the support team need to verify that you are our customer.Please log in to your profile in themeforest.net and visit this link:
http://themeforest.net/user/vamtam
You will see a contact form on the right hand side just bellow the “social profiles”
Please send a message from the contact form.. Once we verify your email, you can email us or open a support ticket on Vamtam Helpdesk.
Vamtam Help Desk | Video Tutorials | Solutions
Thanks so much
Vamtam
I’ve opened a ticket yesterday.
Hi there,
I am glad you fixed it.
Regards: Vamtam
updating the template I lose the changes made?
Hi mate,
You won’t loose any changes if you haven’t made any changes to the code. Please follow this guide: http://support.vamtam.com/solution/categories/2296/folders/4678/articles/2752-5-steps-to-update-to-progressio-1-2Regards: Vamtam
Hi, i’ve a problem with the plugin Contact 7 Form. With the default theme of wordpress it’s ok, but with your theme the checkboxs and labels aren’t aligned:
Hi There,
We would be happy to help you determine the cause for this issue.
Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
In order to access the Help Desk the support team need to verify that you are our customer.Please log in to your profile in themeforest.net and visit this link:
http://themeforest.net/user/vamtam
You will see a contact form on the right hand side just bellow the “social profiles”
Please send a message from the contact form.. Once we verify your email, you can email us or open a support ticket on Vamtam Helpdesk.
Vamtam Help Desk | Video Tutorials | Solutions
Thanks so much
Vamtam
Hello Can you have a good solution to have this template whith multiple language?? What plugin will function better whith this template.
Thanks
Hi mate,
You can use WPML we support it.
Regards: Vamtam
I’m not sure what happened to my homepage but my background color changed all of a sudden and I don’t see the color in any of the settings. The entire background was set to #f5f5f5 but now is #000000 and #7A7A7A. Please help! crossoverathletics.net
Update – figured this out. You can set the background color in pages too!
Hi mate,
I am glad you figure that out. Let us know if you have other issues
.
Regrads: Vamtam
Thank you all for posting your questions on our Help Desk ! support.vamtam.com.
I’m interested in purchasing the featured templates, before I go ahead with the purchase I would like to know if the text can be fully justified
I look forward to hearing back.
Hi mate,
Yes, it is possible to justify the text.
Regards: Vamtam
If you have time for a presale question?
I’m struggling trying to find themes because the client wants two navigation menus – which your theme has – but also wants both to have dropdowns. Is there any chance that the top menu can have child pages, or that you are available to customize the theme in that way?
Thanks for your time in advance!
Hi mate,
On both menus you can have sub – menus .
Regards: Vamtam
Thank you so much! We will be presenting your theme to the client. Appreciate your fast response.