403 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Can I change the header area white….will there be future uodates particuallly with worpress 3.5 coming out soon. Can I make the footer all8gn w8th the rest of the site

awesem

Hi gadgetxpert,

thank you for your query. You will have to do a couple of small CSS changes to change the header area white. In regards to future updates, we will ensure that ZillaPress is compatible with WordPress 3.5 and any new versions of ZillaPress will be available here on ThemeForest.

In regards to the footer, this would also require a couple of changes to the CSS of the site. If you need any help with the customization then please feel free to request a quote via our customisation service over at wpcustomize.it

Kind regards

Olaf

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Cant afford to pay extra

awesem

Hi Gadgetexpert,

you can always consider leaving the default header and footer :)

Kind regards

Olaf

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
snipe Purchased

Did Wordpress 3.5 break this theme? I just updated and am now getting broken tabs and the error:

Uncaught TypeError: Object #<Object> has no method ‘tabs’ tabbed-widget.js:2 (anonymous function) tabbed-widget.js:2 (anonymous function) jquery.min.js:19 o.extend.each jquery.min.js:12 o.extend.ready jquery.min.js:19 (anonymous function)
awesem

Hi Snipe,

we will have a look into this for you.

Kind regards

Olaf

awesem

Hi Snipe,

thanks for raising this problem. We noticed a small issue with a jQuery script which might have caused the problem (we couldn’t replicate the exact problem you experienced). We’ve uploaded the updated version here to ThemeForest and it should become available within the next couple of ours. We will increment the version number on the ZillaPress page once it’s live.

Please let me know if you experience any problems with this.

Thanks

Olaf

awesem

Hi Snipe,

the updated version of ZillaPress is live on ThemeForest already – that was pretty quick!

Please let me know if you still experience any problems after updating your theme.

Thanks

Olaf

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
snipe Purchased

Thanks so much for getting on this so quickly. Is there a changelog available anywhere? I don’t remember if I tweaked the theme itself, so it might just be easier for me to drop in the changes you made.

awesem

Hi Snipe,

we don’t have a detailed changelog but you can use something like WinMerge to easily detect any differences between the latest version of the theme and your version. We haven’t done too many modifications recently and you should be able to see quite easily what your changes are.

Please let me know if you experience any problems with this.

Thanks

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

Hi! My slider stop working. Please help?

awesem

Hi TheFashionistaChic,

thanks for your query and I am sorry to hear that you are experiencing problems with your slider. Did you install any new plugins or install WP 3.5 or make any other changes to your site?

Could you create a thread in our support forum on support.awesem.com stating your site’s URL and we will have a look into this for you.

Kind regards

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

Yes, I did updates last night. Nextgen has an updated version. I am running the most recent version of Wordpress. I will be happy to create a thread. Thanks you so much for your timely support.

awesem

Hi, I think the latest version of WordPress might be causing a small jQuery problem with your version of ZillaPress. We’ve recently updated ZillaPress so that it is compatible with WP 3.5. Please see my response on your other thread below for further details.

Thanks

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

Hi, I tried to register for support.awesome but it is asking for a purchase code. I looked on my ThemeForest account info but i am unable to locate a purchase code. Can you tell me how I locate the code, please?

awesem

Hi, you can find the purchase key in your downloads section as described here:

http://www.awesemthemes.com/purchase-key

Please let me know if you experience any problems with this.

Thanks

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States
awesem

Thanks for sending over your URL. I’ve had a quick look at your site and I’ve noticed that you get a number of Javascript errors.

We have made a couple of small change to our theme required for the WP 3.5 update. You can download the latest version from ThemeForest. Before updating you should take a full backup of your site’s files and database to ensure you can roll back easily.

If you have not made many modifications to your site then you can simply swap the current /zillapress/ theme folder with the latest one. Otherwise you will have to merge in your customisation.

If you require any help with this then please feel free to ask us for a quote via our customisation service over at www.wpcustomize.it

Thanks

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

What does Java Script Errors mean?

awesem

The Javascript errors are caused by some sort of conflict between the WP 3.5, plugins and the theme. The latest version of our theme should resolve the problem and we have received your request on wpcustomize.it. If you are happy with our proposal then we can resolve the problem for you.

Kind regards

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

Oh, I just recently upgraded the same day I asked about the slider not working. Could the slider problem also be caused by the new version of NextGen image widget. I previously had the same problem with another image widget. I had to deactivated it. There is a totally new version of Nextgen now. I thought maybe that could be causing the conflict. What do you think?

awesem

Hi TheFashionistaChic,

thanks for your query. Updating the NextGen plugin could be a possible explanation for this. I will get back to you on this on the ticket you raised via our helpdesk. Unfortunately, we are a bit behind on support.

Thanks for your patience.

Cheers

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

Olaf, did you find out if the upgraded version of Nextgen is causing the conflict with the slider. Also I sent a quote request. You responded with a quote. I answered the quote and ask additional info. I just received the identical response that you sent the first time.

awesem

Hi TheFashionistaChic,

thanks for raising this again. I’ve not forgotten about it but unfortunately things are really busy at our end in the run up to Xmas.

I should be able to look into your issues first thing tomorrow morning.

Thank you for your patience!

Kind regards

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

Yes, If you the proposed changes will I loose the current comments on my blog.

awesem

Hi TheFashionistaChic,

thanks for your query. When upgrading the theme you shouldn’t loose any comments as they are all stored in the database. However, we always recommend taking a full backup of the files and database when making changes to your site.

Kind regards

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

LOL Sorry, I was multi-tasking when I left the last message. My question is, will i loose my current comments when you do the necessary changes.I am also concerned about the conflict with NextGEN widget. i would like to know the answer because I do use the NextGEN widget regularly.

awesem

Hi TheFashionistaChic,

please see below for my answer regarding your comments.

In regards to the NextGen widget, we can look into this once you created a temporary admin user for us.

Kind regards

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

Hi! Olaf. I am a bit concerned you have responded to my messages in six days. My issue with my slider began two weeks ago. So my slider hasn’t worked in two weeks. Again, I would like to know if the Nextgen widget is causing the conflict. Also, if you do the changes you suggested will I loose my comments? You sent me a quote but you never responded to my response. I hope to hear from you soon.

Thanks www.girlsbestfriendandcoblog.com

awesem

Hi Toni,

thank you for your query and emails. Unfortunately, we’ve been a bit stretched over the Christmas period and apologies for the delay.

I’ve sent you an email with further details on the required changes. In regards to your comments, these should remain intact as they are all stored in the database and shouldn’t be affected by any changes to the theme.

As soon as you respond to my email we can have a look at the problem.

Kind regards

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

Thanks Olaf!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

Good morning Olaf! I have a question. On the right side of my blog there is a list of tags. I am not sure why they are there. I may have put them there by accident but I can’t figure out how to remove them. Can you tell me how to move them? I don’t see them under the widget dashboard. http://www.girlsbestfriendandcoblog.com Thanks

awesem

Good Morning and Happy New Year!

the tags in your sidebar show up like this due to the jQuery error on your site which is also the reason why your slider/carousel stopped working. Once the jQuery error is fixed then the tags will show correctly again.

We received your request via wpcustomize.it and we will look into this once we have the required details from you.

Kind regards

Olaf

TheFashionistaChic

Hi Olaf! I emailed you the info you requested and emailed you twice since yesterday. i wanted to know when should I expect the work to be completed. Thanks

awesem

Thanks for sending this over. I will have a look now.

Olaf

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
jimmyjam Purchased

I’ve seen that there is an update with the twitter widget fixed. How can I update the theme without loosing the customizations I’ve done to the theme?

Thank you.

awesem

First you should take a full backup of your files and database to ensure that you can always roll-back.

Then I suggest you download the latest version of the theme and compare this to your current version of your theme using e.g. WinMerge which will quickly show you the differences.

You can then merge these into our latest release or add them to child theme which is the better solution as it will nicely separate all your customisations.

Please let me know how you get on with this.

Thanks

Olaf

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi! After updated to WP3.5 my slider stop working. Please help? My url is: http://www.composicaoearte.com.br/atelie/

awesem

Hi composicaoearte,

thanks for your query. You are using V1 of our ZillaPress theme and you could try upgrading to the latest version which you can download in your downloads section here on ThemeForest. Hopefully this will resolve the problems.

Please let me know if you are still experiencing further problems after that.

Thanks

Olaf

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
mngo888 Purchased

hi,

for some reason the edges on the theme doesnt fill my screen? this happens on the top, bottom, left and right of the sides. My friend is running v1 of this theme and everything is fine on his one, whats going on?

awesem

Hi mngo888,

I hope you are well and thank you for your query. Could you send us your URL via our profile page http://themeforest.net/user/awesem and we will have a look at this for you.

You can also sign up to our support forum over at http://support.awesem.com where we have faster response times as we have multiple support analysts monitoring the forum.

Kind regards

Olaf

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
snipe Purchased

Hi guys – can you tell me if this has been tested with Wordpress 3.5.1, the newest update that just came out?

awesem

Hi Snipe,

I hope you are well and thanks for your query. Yes, we’ve tested ZillaPress with WP 3.5.1 and everything works fine.

Please let us know if you do experience any problems upgrading.

Thanks

Olaf

snipe
snipe Purchased

I can confirm this for others as well – upgraded to WP 3.5.1 without a hitch. Thanks so much, guys!

awesem

Hi Snipe,

that’s great that it all worked well for you. Thanks for letting us know.

Cheers

Olaf

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