586 comments found

Problems with Visual Composer: In some cases the visual composer didn’t take over the content. This behaviour primarily conerns wysiwyg text like “Super Cation” and “wysiwyg” text parts.

Could you help me to solve this problem, please?

Visual Composer view:

Backend Editor:

Normal View:

Thank you.

Regards, Frank

Laborator

Hi Frank,

for security reasons we are forced to ask you to post with the user you purchased our theme, we cannot verify you’re a real customer of our theme.

Kind Regards,
Art

Default-user

OK. Sorry for confusion. I will reopen my request with the correct user account.

Laborator

Hi Frank, thank you for your understanding!

Ylli

Another Question: Is it possible to hide or display specific sections for small devices? How can I realize it?

Ragards, Frank

Default-user

Dear Ylli, I recognized, that I use the forum with an incorrect user account. ! will reopen the request with the account, we purchased the zinc theme.

Laborator

Hi feuerkralle, thank you for your understanding!

Ylli

Laborator

Hi feuerkralle,

The only solution is if this, just go to Your Custom CSS :


@media only screen and (max-width: 767px) {
     object#playerContainer {
          display: none !important;
     }
}

this will hide video but not the black container.

Ylli

lh0815 Purchased

Problems with Visual Composer: In some cases the visual composer didn’t take over the content. This behaviour primarily conerns wysiwyg text like “Super Cation” and “wysiwyg” text parts.

Could you help me to solve this problem, please?

Visual Composer view:

Backend Editor:

Normal View:

Default-user
lh0815 Purchased

Dear Arlind, I have installed a fresh instance of the Wordpress with Zinc-Theme. After, I installed the latest version of Visual Composer and import posts, pages etc. from the existing site. But the problem still exists.

I analyzed the code. I found out, that the new Visual Composer generates a complete different html code. :-(

Could you help me please?

Laborator

Hi

Yes I understand, I sent you an email because I need FTP access to fix this issue.

Also the Font-end editor is not recommended to be used with this theme, its better to use it in the back end.


Arlind

Default-user
lh0815 Purchased

Dear Arlind! I have send you an email via the contact form with the required FTP and Wordpress login informations.

lh0815 Purchased

Another Question: Is it possible to hide or display specific sections for small devices? How can I realize it?

Example:

Ragards, Frank

Laborator

You can send us email from Profile on themeforest, on the right side you will see “Email Laborator” box, please don’t forget to explain the problem again.

Ylli

Default-user
lh0815 Purchased

Dear Ylli, something new?

Frank

Laborator
Hi lh0815, the only solution is if this, just go to Your Custom CSS :
@media only screen and (max-width: 767px) {
     object#playerContainer {
          display: none !important;
     }
}

body.page-id-5853 .wpb_text_column {
    display: none;
}

@media only screen and (max-width: 767px) {
     body.page-id-5853 .wpb_text_column {
         display: block !important;
     }
}
  • this will hide video but not the black container.

Ylli

jmhdesign Purchased

Hi there,

For some strange reason, Visual Composer is not displaying within the editor after migration to a different server. Can I simply uninstall/reinstall the plugin or will that also remove the existing settings? I feel like there is probably a quick fix for this but I’m not sure. Help! :O

Thanks, JMH

Laborator

Hi JMH

If you are using an older version of VC, 4.3.6 or earlier then you need to update it. So please send us an email and we will forward the newest version of VC to you.


Arlind

rafaelzrt Purchased

Is there a way I can update Zinc without losing my modifications in PHP files? I heard it can be done with child themes of the main theme.

Laborator

Hi rafaelzrt

Yes it is possible with child theme only, so if you want the child theme for zinc here download it:

http://cl.ly/ZUgt

Information about how to use it can be found here:

http://codex.wordpress.org/Child_Themes


Arlind

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