597 comments found

Problems with Visual Composer: In some cases the visual composer didn’t take over the content. This behaviour primarily conerns wysiwyg text like “Super Cation” and “wysiwyg” text parts.

Could you help me to solve this problem, please?

Visual Composer view:

Backend Editor:

Normal View:

Thank you.

Regards, Frank

Laborator

Hi Frank,

for security reasons we are forced to ask you to post with the user you purchased our theme, we cannot verify you’re a real customer of our theme.

Kind Regards,
Art

Default-user

OK. Sorry for confusion. I will reopen my request with the correct user account.

Laborator

Hi Frank, thank you for your understanding!

Ylli

Another Question: Is it possible to hide or display specific sections for small devices? How can I realize it?

Ragards, Frank

Default-user

Dear Ylli, I recognized, that I use the forum with an incorrect user account. ! will reopen the request with the account, we purchased the zinc theme.

Laborator

Hi feuerkralle, thank you for your understanding!

Ylli

Laborator

Hi feuerkralle,

The only solution is if this, just go to Your Custom CSS :


@media only screen and (max-width: 767px) {
     object#playerContainer {
          display: none !important;
     }
}

this will hide video but not the black container.

Ylli

lh0815 Purchased

Problems with Visual Composer: In some cases the visual composer didn’t take over the content. This behaviour primarily conerns wysiwyg text like “Super Cation” and “wysiwyg” text parts.

Could you help me to solve this problem, please?

Visual Composer view:

Backend Editor:

Normal View:

Laborator

I will see it now and will contact you via email. Thanks for your understanding.


Arlind

Default-user
lh0815 Purchased

Hello! This is an older post. But the problem is still relevant. The Zinc framework is not compatible with the latest version of visual composer. You talked about, you are currently working on new zinc version. Can you tell me when it will be released?

Laborator

Hi Frank

I am sorry about this, we are still in the progress of releasing new theme, and the time it is published I will take care for Zinc, I am really sorry about it but I am the only backend developer here and things go slowly, but I promise you that I will release new update as soon as I got time for it.


Arlind

lh0815 Purchased

Another Question: Is it possible to hide or display specific sections for small devices? How can I realize it?

Example:

Ragards, Frank

Laborator

You can send us email from Profile on themeforest, on the right side you will see “Email Laborator” box, please don’t forget to explain the problem again.

Ylli

Default-user
lh0815 Purchased

Dear Ylli, something new?

Frank

Laborator
Hi lh0815, the only solution is if this, just go to Your Custom CSS :
@media only screen and (max-width: 767px) {
     object#playerContainer {
          display: none !important;
     }
}

body.page-id-5853 .wpb_text_column {
    display: none;
}

@media only screen and (max-width: 767px) {
     body.page-id-5853 .wpb_text_column {
         display: block !important;
     }
}
  • this will hide video but not the black container.

Ylli

Hi there,

For some strange reason, Visual Composer is not displaying within the editor after migration to a different server. Can I simply uninstall/reinstall the plugin or will that also remove the existing settings? I feel like there is probably a quick fix for this but I’m not sure. Help! :O

Thanks, JMH

Laborator

Hi JMH

If you are using an older version of VC, 4.3.6 or earlier then you need to update it. So please send us an email and we will forward the newest version of VC to you.


Arlind

jmhdesign

If I download the latest version of the theme will that contain the VC plugin? Otherwise, what is your email address? If you could possibly get me the updated version today that would be great as I’m hoping to work on this tonight. If not, I understand. Thanks!

Laborator

Hi JMH

The latest version of Visual Composer may not work properly however please save the current version in case if the new version of VC that I am sending to you is not working properly.

Please send us an email (from profile page) and I will forward you the latest version of Visual Composer.


Arlind

Is there a way I can update Zinc without losing my modifications in PHP files? I heard it can be done with child themes of the main theme.

Laborator

Hi rafaelzrt

Yes it is possible with child theme only, so if you want the child theme for zinc here download it:

http://cl.ly/ZUgt

Information about how to use it can be found here:

http://codex.wordpress.org/Child_Themes


Arlind

gercekci Purchased

how can i add wpml drop down menu header right ?

Laborator

Hi gercekci

For this you need to customize with CSS. For example apply float: right; for the language switcher.


Arlind

gercekci
gercekci Purchased

ok how can i change header top height ?

Laborator

Hi there,

you can change it by adding this to the custom CSS:

section.header_top .columns {
padding: 10px 0 !important;
}

but you might have problems with the Search Results then.

Kind Regards,
Art

sushi_x Purchased

Hi,

I have same issue as jmhdesign, Visual Composer is not displaying within the editor after migration to a different server. The text is in white so it can’t be seen unless you put it in editor in text mode

Laborator

Hmm if you have done modifications on core theme files, i’m afraid but you can’t updating VC without updating the theme. Update will overwrite core theme files, your modifications on WP and on Custom CSS will not break.

Arlind

Default-user
sushi_x Purchased

no, we just customised widgets with html, haven’t touched the wp templates and hoping to use the zinc Transfer Theme Options Data option to save any changes we done to your new update. We’ll be looking forward to your latest theme update this week, keep us posted. Thank you

Laborator

We’ll let you know by e-mail when the update is ready just make sure you’ve ticked this in the Downloads page.

Kind Regards,
Art

Hi there.

I was wondering if there is an ETA on updating Visual Composer to at least version 4.3.5, or even to the latest version 4.4.2?

In my testing 4.3.5 solves a number of admin issues in WordPress 4.1 – such as dragging and dropping Visual Composer items between rows and columns when editing a page. But as you know, with the updated CSS in VC 4.3.5 the display is broken when upgrading to it with Zinc.

Due to other plugins I’m using with the site it was necessary for me to upgrade to WordPress 4.1 to maintain site functionality. However, now it’s difficult to maintain the site due to the incompatibilities of WordPress 4.1 and Visual Composer 4.3.4.

Thanks. Kevin

Laborator

Hi kevinmadethis,

We are working on that, and we hope to make Zinc compatible with latest VC this week, or eventually next week because we need to change some theme elements and apply CSS to make sure that it will work well.

Ylli

Default-user

Great to hear. Looking forward to the update!

Laborator

We’ll let you know about it, just make sure you have ticked the “Get notifications via Email” in the Downloads page.

Kind Regards,
Art

We love Zinc! We want to use it for creating custom designs for clients. Does this theme support Author Pages? When we use the”Set Post Types Shortcode Options’ in visual composer it displays the authors name but when you click on the name it doesn’t go to a page.

In Zinc, how do we control what page clicking the author’s name goes to?

Thanks, Rich

Laborator

Hi Rich,

the Author page is just a page that crawls all the posts by the author and a short bio of the author, here is a demo of it: http://themes.laborator.co/zinc/author/admin/

Kind Regards,
Art

stooni Purchased

you have en error in Demo! Warning: ini_set() has been disabled for security reasons in /home/laborato/public_html/themes/zinc/wp-content/themes/zinc/inc/lib/zebra.php on line 23

—stooni

Laborator

Hi stooni

Thank you so much for reporting this error, we have fixed it now.

Have a great day.


Arlind

lh0815 Purchased

Hello! I have added a ssl certificate to my website. Then I tried to upload the fav icon. I can do that. But after I refresh the option page, the icon previews are disappearing (and the fav icons doesn’t load). It seems, the problem is a string [site_url_secure] in the url to the fav icon:

https://mysite.de/wp-admin/[site_url_secure]/wp-content/uploads/2015/02/fav-icon-16x16.png

How can I fix the problem?

Frank

Laborator

Hi Frank

Please open this file:

/wp-content/themes/zinc/inc/lib/smof/admin/functions/functions.filters.php

Then delete the line 30 and 34:

$data[$key] = str_replace(
    array(
        site_url('', 'http'),
        site_url('', 'https'),  <---this
    ),
    array(
        '[site_url]',
        '[site_url_secure]', <--- and this
    ),
    $value
);


Arlind

Default-user
lh0815 Purchased

Dear Arlind, thank you. The solution works for me.

Frank

Laborator

Glad to hear that :)

Arlind

fangoms Purchased

Hi, I’m having a little trouble with Visual Composer and the new Google Maps. When I copy the URL to get the map a blank space show. I noticed that the Visual Composer is with an old version (My version: 3.6.14.1 and the last version is 4.4.2) It can be this outdated version?

Laborator

Hi fangoms

Currently we are in progress of releasing new update for Zinc that will support (and include) latest version of Visual Composer. But currently we are busy releasing new theme and after it we will take time to update Zinc and you will get notified.


Arlind

debiasda Purchased

I am having a problem when I use multiple sets of features tabs in a page. Only the first set of features tabs can be scrolled through. The others appear to be scrollable but immediately reset to the first tab on release.

I have an example of the issue here when viewed at a lower resolution: http://www.designscreatifs.com/russ/expertise/

One solution that does seem to work is to add more features but I can’t do that in this case.

Also, will there be an update to the Visual Composer plug-in for this theme?

Thanks in advance!

Default-user
debiasda Purchased

Thank you for your reply. Do you know if that theme update would include something for the multiple features tabs issue or only the Visual Composer update?

Laborator

Hi there, thank you very much for reporting this issue, we will write this on our to-do list :)

Ylli

Laborator

We will update most of the outdated plugins including the VC and also try to fix the bugs reported by users, we’ll check for this one too.

Kind Regards,
Art

Remoulade Purchased

Hi Laborator

Please hurry up with your update for Visual Composer. Backend and Frontend-Editor are not working propely in my copy… (IF they work from time to time…). Thank you!

Laborator

We are trying our best for that, currently we are working on a new theme that we hope will be released on the first part of March.

And after that we will update all of our themes :)

Ylli

EarlOwl Purchased

Hi, I love this the Zinc theme, thanks!

2 issues: • I need to be able to modify text size in the menus, body text, headings, etc. I tried to be self-sufficient and saw some piecemeal pieces of info on other comments (I tried pasting the code in style.css but none of the pieces of code worked for me). Some comments pointed to linked files that no longer exist. Can you please post CSS code for controlling text size for all types of text? I am not the most CSS-savvy person, so excuse me in advance if I missed something…but I did try. I am comfortable modifying the text size in the code, I just need to have the code and to know where to put it.

• Like other folks here, the Visual Composer isn’t working and I’m eagerly awaiting that update…how can I get notified of updates?

Thank you very much!

fdarnez Purchased

Hello, I just installed the theme Zinc and I can not import the contents. Content Source URL is “http://zinc.laborator.al” but it appears this error message : “This is not valid Content Source URL. Ensure that the external site has enabled Site Content Exporting option.” Thank you for your help.

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