568 comments found

sreiley Purchased

Hi Arlind, I got a Fatal Error page on site when trying to load dafin.com Here is the whole error… Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 6927031 bytes) in /home/content/50/7424050/html/dafinwordpress/wp-includes/wp-db.php on line 952

I contacted my hosting company GoDaddy and they placed and temporary fix by allocating more memory but said that it will run out of memory again and this will keep happening. They said every time the site loads it uses more memory… Any idea why this is happening?

Laborator

Sure, use this custom CSS to remove the gray spacing

section.header_top {
display: none !important;
}

And for the spacing, use this css:

section.header_nav .logo.simple_nav .logo_image, section.header_nav .logo.mega_nav .logo_image {
padding: 10px 0 !important;
}

Hopefully it will work for you.

Arlind

Default-user
sreiley Purchased

Worked perfect. Thank you!

Laborator

Good to hear that!

sreiley Purchased

Getting this error when trying to view site… Warning: strpos() expects parameter 1 to be string, object given in /home/reformrepublic/public_html/wp-content/themes/zinc/inc/lib/laborator/laborator_image_resizer.php on line 54

Catchable fatal error: Object of class WP_Error could not be converted to string in /home/reformrepublic/public_html/wp-content/themes/zinc/inc/lib/laborator/laborator_image_resizer.php on line 56

www.reformrepublicpilates.com

Thanks!

Hello, I’m a great fan of this template, it’s wonderful! I’m trying to make it multi-lingual, but it looks like there are problems with the qtranslate plugin. Is there a solution? Should I try with another plugin you’ve tested? Thank you very much.

Laborator

Hi teodorofrail, the supported plugin is WPML (premium) but you can try other free plugins such as Codestyling Localization for translating strings and more.

Art

Hello,

I am working on this template for a client and I am currently trying to load the demo content. This seems, unfortunately, to be a bit more tricky than expected.

I have managed to load and install: Theme Options, Media Files, Laborator Data Blocks and the following below. But I am not able to import things like; Pages, Media etc. If I want to do so, I get an error saying:

Warning: touch(): Unable to create file /webspace/01/40973/temp/admin-ajax.tmp because Disk quota exceeded in /webspace/01/40973/*/agstein/wp-admin/includes/file.php on line 155

Warning: unlink(/webspace/01/40973/temp/admin-ajax.tmp): No such file or directory in /webspace/01/40973/*/agstein/wp-admin/includes/file.php on line 500

Can you help me with that error?

Thank you!

Laborator

Hi jasepo,

Its strange why this error is output to you! For more its something not related to Zinc files, based on this file which error is issued:

agstein/wp-admin/includes/file.php

So I suggest you to try to install demo content into another host and see if it works for you. Most of user didn’t have any problem with it.

Arlind

obedms Purchased

Hi Laborator. I’ve bought your theme and now I´m working with it, but I can´t find the “short code” button or Visual Composer. I share you a screenshot.

Regards! https://www.dropbox.com/s/8w1ez10k27q4cpg/WP.png
Laborator

Hi obedms, we have updated the theme lately so make sure you update it and the visual composer too, and then take a look if it is activated or not, it should work. If you still occur problems with the theme feel free to ask.

Art

sreiley Purchased

Hello, Can you tell me the shortcode for Contact Form 7 on Contact 2 page? The email contact portion below map.

Thank you, Steve

Laborator

You will need to create your own contact form with the Contact Form 7 and then use the generated shortcode from Contact Form 7

Art

Default-user
sreiley Purchased

Great Thank you! For some reason social icons are not showing up in upper right? www.reformrepublic.com

Laborator

Hi sreiley, hmm I don’t get for which social networks you’re talking, can you take a screenshot and highlight the demo of Zinc so it will be more clear for me.

Art

I’m re-posting this because I did as you requested and didn’t get a response?

OhSoSocial PURCHASED 1 month ago Flag I’m having problems with my install of the Zinc theme at www.ohsobrighton.co.uk

Whenever you click the ‘Read More’ button on the website’s blog posts, it takes you to the ‘location’ page rather than the blog posts? Laborator Laborator AUTHOR 1 month ago Flag Hi

Can you send me the FTP details in our official email (themeforest.net/user/Laborator) then I will check and fix the issue with blog links.

Arlind Default-user OhSoSocial PURCHASED 2 days ago Flag Hi Arlind,

I did this – as requested. No reply from yourselves and no fix of the bug. Can I get an update ASAP please?

OhSo

Laborator

Just send you an email. Sorry for the delay

Arlind

Problem with the VC. I have added Tabs in my page. But i can not display. And i have bought the newest VC. This problem has been fixed. But there will be problems with my theme. So i have to use the 4.22 version. Can you help me how to fix this problem? http://www.airebike.com/airwheel-x5/ You can have a look at this page. I have added taps. But it does not display.
Laborator

Hi ronyebike

We are going to release the new Zinc update with latest Visual Composer version. Because Zinc uses customized VC plugin and we include it on every update.

Arlind

Default-user

OK that will be nice . And i am waiting for your new update. May i ask when?

Laborator

By tomorrow we will start work on three theme updates, so we hope the update will be ready during this week.

Art

The WordPress backend, or more specifically Visual Composer that this theme comes with doesn’t work at all in our version of IE9.

Screenshot: https://dl.dropboxusercontent.com/u/1249460/image1.png

Browser version: 5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)

Laborator

Hi jakobhejdenberg,

We are sorry for these issues with Visual Composer in IE9.

As you may know that Visual Composer is an external plugin included in Zinc theme and we are not responsible for the compatibility of this plugin. However we will update the theme with latest version of Visual Composer, and if it doesn’t work with IE9 again, its their responsibility.

Arlind

Hi I just bought the zinc theme. I can’t change the skin, I have selected it in the theme options and saved it. It looks like it has been saved but it is not applied on the WP site. Even if I try a customised skin it is not applied.

Do any files on the server need to be readable or executable for this to work?

Default-user

Actually – I have worked it out. I had to chmod some resources appropriately on the server. It is now working.

Laborator

Hi paulmackinlay,

I was going to tell you to chmod, but you already did it. Great job!

Because skins are compiled to CSS thats why it will require to create/modify custom skin files.

Arlind

Hi, I think search results page design is not very elegant, especially with pages in list http://c2n.me/irkDGZ.png Is is possible to modify the page according e.g. archive template http://themes.laborator.co/zinc/pages/archives/ without breaking theme code? Thanks.
Laborator

Hi alexschneider,

I am sorry this was designed a year ago and we cannot change the search results design to “archive”. It would require custom work.

Arlind

There is error on the several pages od demo, e.g. http://themes.laborator.co/zinc/pages/page-sidebar-left/ and others.

Please fix it.

Laborator

Hi alexschneider

This was fixed, http://themes.laborator.co/zinc/pages/page-sidebar-left/

We have forgotten to change one class name.

Thanks for reporting

Arlind

ralmar Purchased

Hi! A simple question… In my web I will use the portfolio… but only 1 image per project.

Is it possible to disable the field “Project Images”? And using “Featured image” option as in other posts. For my client would be more useful.

Thanks! ;)

Rgds!

Laborator

You’re welcome didiocrea, if you have time to rate the theme/support we want to get the opinion of our customers to know how satisfied are they with Oxygen, you can do it here.

Thanks in advance,
Art

Default-user
ralmar Purchased

Done! :)

Laborator

Many thanks dear!

Arlind

Hi,

how can I change the height of the menu bar? I found a CSS code you have posted, but that did not work for me.

When I scroll down, the menu bar squeezes. This is the size I want it to be also when I am at the top of the page. Now, I have alot white above and below the logo and the menu items.

Thanks for your help

Laborator

Hi jasepo, e-mail me your login details and I’ll try to fix it.

Art

jasepo

Whats your mail? :D

Laborator

info at laborator dot co

Hi, I need support. I have purchased ZINC theme and overall works pretty fine but I am having a problem with the blog page. It doesn’t show, I can add the page to the menu but when I go to the site no page is upoaded, instead I get the error:

Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

I hae tried creating another page, call it blog and apply the blog template but there is still the same error. I can create blog posts but the blog page doesn’t work. Could you help please?

Laborator

Hi rosametra

Can you please send me an email with the site details (url, admin + pass and ftp) so I can investigate what is the problem.

Our email is: info at laborator dot co

Arlind

Default-user

Hi, this is still not fixed and in addition I can’t edit any test form your template. Coudl you please assist?

Laborator

I replied you on the other comment, you will get the fix as soon as possible.

Art

we would like to know when it will available the mock of Zinc again? Thanks a lot!

Laborator

Hi caritomateos,

I am not sure what exactly do you mean?

Arlind

Laborator

I really don’t understand what you’re saying, the link you posted works fine.

Art

Hi,

In the visual mode of the ‘Edit text Block’ I don’t see the mark up buttons. How this comes?

Regards,

Pieter

Laborator

Hi Pieter,

I am not sure what you miss there, here is my screenshot how the WYSIWYG looks in the Edit Text Block:

http://cl.ly/WYLo

To me looks with all controls and fine. I use v4.2.3

Arlind

Default-user

Hi Arlind,

I don’t see that WYSIWIG.

I’m using WordPress 3.9.1.

Pieter

Laborator

Send us a screenshot of your WYSIWYG, I want to know how it looks like.

Art

xeepeet Purchased

Hi Laborator,

I instaled ZINC theme just now and i have a problem. When i can save all change in theme options relation is without end. Circle is still rotate. So change wasnt saved. Cau you help me where could be problem?

Laborator

Hi, when have you downloaded the theme? I want to know if you’re using the latest version of Zinc or an older one.

Art

Hi, I posted a problem 1 week ago and you ahve still not provded support.

The blog page doesn not work and I cannot edit any content on the site, which is pretty bad. Could you please assist?

Thank you

Laborator

Hi rosametra, could you please be patient we’re having too many support issues and everyone will get a reply to it’s problem.

Art

Hello,

I have downloaded the theme and imported the demo content. Maybe I’m missing something, but what homepage did you use for the “Restaurant” demo?

Thanks in adavance.

Laborator

Hi BigN8French

Please remember to set Content Source URL to restaurant page:

http://zinc.laborator.al/restaurant/

Here is video tutorial how to change source URL:

https://www.youtube.com/watch?v=Fpw5aMlg4Bs

Arlind

Default-user

Perfect! Thank you. Great theme.

Laborator

You’re welcome!

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