An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, StevenGliebe, will respond to buyers’ questions and provide limited support through the following contact form.
Additional information from StevenGliebe:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
- Help with WordPress issues unrelated to the theme
Please provide a URL to your website if there is a problem for me to see. My goal is to answer questions within 24 hours on week days (excluding US holidays and the rare period of travel).
Support requests made in comments will receive a reply asking to submit the request via the contact form in order to open an email conversation.
Please sign in to contact this author.
Frequently Asked Questions
Where can I find documentation?
Please view the online documentation.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.